--- title: Onspring Reviews meta\_title: 'Onspring Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how Onspring works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 80 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- ### Onspring Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy customization** in Onspring, enhancing workflows and simplifying compliance management without coding. [(21 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470759&qs=pros-and-cons#reviews) Users value the **ease of use** of Onspring, benefiting from intuitive customization and efficient compliance tracking. [(21 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470355&qs=pros-and-cons#reviews) Users value the **high level of customizability** in Onspring, enabling flexible workflow management and efficient reporting. [(20 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470642&qs=pros-and-cons#reviews) Users commend the **responsive and knowledgeable customer support** of Onspring, enhancing their experience and platform success. [(13 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470621&qs=pros-and-cons#reviews) Users value Onspring's **easy customization and automation** , enhancing compliance workflows and efficient reporting capabilities. [(13 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470534&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Onspring challenging, particularly with permissions and reporting customization. [(10 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1468962&qs=pros-and-cons#reviews) Users find the **limited customization** options in Onspring challenging, making configuration and maintenance complex. [(7 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470581&qs=pros-and-cons#reviews) Users find **file size limitations** frustrating, and the inability to delete fields creates unnecessary clutter. [(6 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=2070791&qs=pros-and-cons#reviews) Users find the **complexity** of configuring permissions and customizing reporting a significant barrier initially. [(5 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470211&qs=pros-and-cons#reviews) Users find the **difficult setup** process challenging, requiring time and effort for effective configuration and customization. [(5 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470588&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Onspring ##### 1. Customization Users value the **easy customization** in Onspring, enhancing workflows and simplifying compliance management without coding. [ See 21 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470759&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use and Build—A Win for Users and Admins" What do you like about Onspring? Easy to use as a user, and easy to design and build as an administrator. ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I ##### 2. Ease of Use Users value the **ease of use** of Onspring, benefiting from intuitive customization and efficient compliance tracking. [ See 21 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470355&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use and Build—A Win for Users and Admins" What do you like about Onspring? Easy to use as a user, and easy to design and build as an administrator. ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I ##### 3. Customizability Users value the **high level of customizability** in Onspring, enabling flexible workflow management and efficient reporting. [ See 20 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470642&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use and Build—A Win for Users and Admins" What do you like about Onspring? Easy to use as a user, and easy to design and build as an administrator. RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you like about Onspring? How highly customizable the platform is and ease of use ##### 4. Customer Support Users commend the **responsive and knowledgeable customer support** of Onspring, enhancing their experience and platform success. [ See 13 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470621&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful Automation and Customization, but Usability Could Improve" What do you like about Onspring? I really appreciate Onspring because it allows for easy customization without the need for coding, and it helps streamline my compliance and risk work ##### 5. Features Users value Onspring's **easy customization and automation** , enhancing compliance workflows and efficient reporting capabilities. [ See 13 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470534&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you like about Onspring? How highly customizable the platform is and ease of use ### 5 Cons or Disadvantages of Onspring ##### 1. Learning Curve Users find the **steep learning curve** of Onspring challenging, particularly with permissions and reporting customization. [ See 10 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1468962&qs=pros-and-cons#reviews) See Related User Reviews RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you dislike about Onspring? The permissions can be tricky to configure ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful Automation and Customization, but Usability Could Improve" What do you dislike about Onspring? When it comes to overall usability, I find the tool not particularly user-friendly. However, Onspring does offer a substantial amount of training, whi ##### 2. Limited Customization Users find the **limited customization** options in Onspring challenging, making configuration and maintenance complex. [ See 7 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470581&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you dislike about Onspring? While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, bu RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you dislike about Onspring? The permissions can be tricky to configure ##### 3. Limitations Users find **file size limitations** frustrating, and the inability to delete fields creates unnecessary clutter. [ See 6 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=2070791&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you dislike about Onspring? While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, bu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Convenient Task Management with Onspring, but Limited Customization" What do you dislike about Onspring? Some features cannot be changed or updated. ##### 4. Complexity Users find the **complexity** of configuring permissions and customizing reporting a significant barrier initially. [ See 5 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470211&qs=pros-and-cons#reviews) See Related User Reviews RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you dislike about Onspring? The permissions can be tricky to configure ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Happy Early Adopter" What do you dislike about Onspring? Initial setup can be complex, and advanced customization may require time or support. ##### 5. Difficult Setup Users find the **difficult setup** process challenging, requiring time and effort for effective configuration and customization. [ See 5 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470588&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Happy Early Adopter" What do you dislike about Onspring? Initial setup can be complex, and advanced customization may require time or support. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Powerful, Customizable GRC Platform with a Learning Curve" What do you dislike about Onspring? The platform’s flexibility can create a steep learning curve at first. Some modules require additional configuration to fully align with specific fram MD Michelle D. Enterprise (\> 1000 emp.) 11/16/2020 "Amazing tool and even better customer service!" 5/5 What do you like best about Onspring? OnSpring is an easy to use tool that has made both vendor management and project management super easy! Their customer service is outstanding and everyone I have worked with is extremely friendly and helpful. Review collected by and hosted on G2.com. What do you dislike about Onspring? There is not a downside that I can find at this time. Review collected by and hosted on G2.com. Recommendations to others considering Onspring: Ask them for a demo specific to your needs. They are excellent at taking your process and putting together a view of what OnSpring would look and feel for you and your company. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? The team I am on uses it for Vendor Management, Contract Management, and Project Management. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Online Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Online Media") AO Verified User in Online Media Small-Business (50 or fewer emp.) 11/24/2020 "Great Team and Easy to use!" 5/5 What do you like best about Onspring? OnSpring has allowed us to manage our vendors in a whole new way. No longer are the details of an engagement stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall. Review collected by and hosted on G2.com. What do you dislike about Onspring? At this point, I cannot think of a downside to Onspring. Everything we have needed OnSpring to do, it does! Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? We now have the visibility into our agreements at a granular level that we never had in the past. We are easily able to see agreement lifecycles, expiration dates, and have the ability to mitigate risk of agreements renewing without our knowledge. We also have a centralized repository to track our cost savings that we achieve year over year. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 11/20/2020 "Simplicity with reliability and sustainability" 5/5 What do you like best about Onspring? The overall Onspring platform is extremely reliable with superior performance. Configuring a unique solution for your business is so easy. It perfectly fits what you need. Review collected by and hosted on G2.com. What do you dislike about Onspring? I wish there were some free versions for non-profits or small religious organizations. Review collected by and hosted on G2.com. Recommendations to others considering Onspring: If considering Onspring, understand your own needs for today and in the near future, be able to communicate those, get a demo, get your team trained, and immersive your team in Onspring. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Automation of manual processes is where Onspring really shines. Opportunities to improve solutions already in Onspring can be realized within minutes. Managing large numbers of records within a process that continually needs to improve is easily accomplished with Onspring. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Electrical/Electronic Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Electrical/Electronic Manufacturing") AE Verified User in Electrical/Electronic Manufacturing Enterprise (\> 1000 emp.) 11/23/2020 "Onspring - Outstanding Product and Service!" 5/5 What do you like best about Onspring? Onspring is simple to use and can do anything you want it to do. In addition, the customer service is fantastic. Onspring support personnel have always responded in a very timely manner to all my questions. Review collected by and hosted on G2.com. What do you dislike about Onspring? I can't think of any dislikes off the top of my head. If I did have a "dislike", then Onspring support personnel would do everything in their power to address it (see "What Do You Like Best" Section?). Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? We are primary using Onspring for GRC purposes; however, it can be used to solve a number of problems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 11/20/2020 "OnSpring Great Partner" 5/5 What do you like best about Onspring? Their software is easy to use, it helps my company achieve our ERM, Vendor, and Contract goals, and their company is always willing to assist with any request that we may have. Review collected by and hosted on G2.com. What do you dislike about Onspring? The only suggestion to improve would be to add more content to their education and help features. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? We use OnSpring as the platform to manage our Enterprise Risk, Vendor Management, and Contract Management processes. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AF Aaron F. Mid-Market (51-1000 emp.) 11/16/2020 "Valuable and Customizable" 5/5 What do you like best about Onspring? Ability to configure to your environment Review collected by and hosted on G2.com. What do you dislike about Onspring? Lack of deliverable dashboarding (i.e. Power BI) Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Bringing together disparate segments and silos of the company. Bringing data together. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 11/30/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Easy integration, great staff, phenomenal product." 5/5 What do you like best about Onspring? The products ease of use as well as the knowledgeable support and on boarding team. Review collected by and hosted on G2.com. What do you dislike about Onspring? Requires somewhat of a technical background but our team was able to overcome that. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Complex vendor accountability tasks - contract management, scorecards etc Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") IT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 11/24/2020 "Vendor Risk Management Solution" 5/5 What do you like best about Onspring? Allows us the flexibility to capture inherent risk and the ability to mitigate that risk across the enterprise. Review collected by and hosted on G2.com. What do you dislike about Onspring? We have no bad experiences with Onspring. The tool is extremely flexible! Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? We are utilizing Onspring for the management and risk reduction of vendor risk. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Damian N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Damian N.") DN Damian N. Compliance Analyst Executive Office Mid-Market (51-1000 emp.) 9/17/2019 "Compliance management with Onspring. " 5/5 What do you like best about Onspring? Onspring is easy to use and for both new and current employees. It can be customised to the needs of our business. It's possible for any user to create a number of reports for their own use. Review collected by and hosted on G2.com. What do you dislike about Onspring? There's a bit of learning curve for new employees but adapting to this software also takes a short time after which they can easily use this system. Review collected by and hosted on G2.com. Recommendations to others considering Onspring: The functionalities are exceptionally good. I highly recommend the software for any organization that is maybe working on the budget. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Onspring has enabled us to organize and retrieve audit work papers. This program has also helped us in our audit preparation. It allows configuration hence we can customize it to the needs of our organisation. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kristen R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristen R.") KR Kristen R. Compliance Manager Consumer Goods Small-Business (50 or fewer emp.) 4/13/2018 "SO Easy to customize for your needs" 4.5/5 What do you like best about Onspring? My favorite thing is that it is so easy to customize, obviously by the title of my review. It is so incredibly flexible and changes are so easy to make. There are no initial start up fees to worry about, nor long term contracts required. You do not need to be an IT professional to figure out how to customize it for your companies biggest needs. Customer support responds almost immediately. I love the task tracking and task assignment features. There is great help for any project manager, and with it's simple drag and drop interface, the most inexperienced user can easily navigate the system. I am a fan of the web based platform. Review collected by and hosted on G2.com. What do you dislike about Onspring? I really cannot thing of anything I dislike. I would recommend making the software available in other languages. We tried to share it with overseas teams and it was unavailable in any language other than English. Review collected by and hosted on G2.com. Recommendations to others considering Onspring: I would recommend this software to anyone . Seriously, they have some of the best customer service that I have ever worked with! Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? I have been able to utilize the reporting capabilities in ways I never even considered. There are so many uses for this software, I am discovering new things all the time. Review collected by and hosted on G2.com. 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