--- title: Onspring Reviews meta\_title: 'Onspring Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how Onspring works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 80 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance ---

### Onspring Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **easy customization** in Onspring, enhancing workflows and simplifying compliance management without coding. [(21 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470759&qs=pros-and-cons#reviews)

Users value the **ease of use** of Onspring, benefiting from intuitive customization and efficient compliance tracking. [(21 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470355&qs=pros-and-cons#reviews)

Users value the **high level of customizability** in Onspring, enabling flexible workflow management and efficient reporting. [(20 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470642&qs=pros-and-cons#reviews)

Users commend the **responsive and knowledgeable customer support** of Onspring, enhancing their experience and platform success. [(13 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470621&qs=pros-and-cons#reviews)

Users value Onspring's **easy customization and automation** , enhancing compliance workflows and efficient reporting capabilities. [(13 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470534&qs=pros-and-cons#reviews)

Users find the **steep learning curve** of Onspring challenging, particularly with permissions and reporting customization. [(10 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1468962&qs=pros-and-cons#reviews)

Users find the **limited customization** options in Onspring challenging, making configuration and maintenance complex. [(7 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470581&qs=pros-and-cons#reviews)

Users find **file size limitations** frustrating, and the inability to delete fields creates unnecessary clutter. [(6 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=2070791&qs=pros-and-cons#reviews)

Users find the **complexity** of configuring permissions and customizing reporting a significant barrier initially. [(5 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470211&qs=pros-and-cons#reviews)

Users find the **difficult setup** process challenging, requiring time and effort for effective configuration and customization. [(5 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470588&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Onspring

##### 1. Customization

Users value the **easy customization** in Onspring, enhancing workflows and simplifying compliance management without coding.
[
See 21 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470759&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Effortless to Use and Build—A Win for Users and Admins"

What do you like about Onspring?

Easy to use as a user, and easy to design and build as an administrator.

 ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.")
SD

Shauna D.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless, Robust, and User-Friendly—Onspring Just Works"

What do you like about Onspring?

What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I

##### 2. Ease of Use

Users value the **ease of use** of Onspring, benefiting from intuitive customization and efficient compliance tracking.
[
See 21 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470355&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Effortless to Use and Build—A Win for Users and Admins"

What do you like about Onspring?

Easy to use as a user, and easy to design and build as an administrator.

 ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.")
SD

Shauna D.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless, Robust, and User-Friendly—Onspring Just Works"

What do you like about Onspring?

What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I

##### 3. Customizability

Users value the **high level of customizability** in Onspring, enabling flexible workflow management and efficient reporting.
[
See 20 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470642&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Effortless to Use and Build—A Win for Users and Admins"

What do you like about Onspring?

Easy to use as a user, and easy to design and build as an administrator.

RA

Robert A.

Enterprise (\> 1000 emp.)

4.5/5

"Highly Customizable and User-Friendly"

What do you like about Onspring?

How highly customizable the platform is and ease of use

##### 4. Customer Support

Users commend the **responsive and knowledgeable customer support** of Onspring, enhancing their experience and platform success.
[
See 13 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470621&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.")
SD

Shauna D.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless, Robust, and User-Friendly—Onspring Just Works"

What do you like about Onspring?

What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Powerful Automation and Customization, but Usability Could Improve"

What do you like about Onspring?

I really appreciate Onspring because it allows for easy customization without the need for coding, and it helps streamline my compliance and risk work

##### 5. Features

Users value Onspring's **easy customization and automation** , enhancing compliance workflows and efficient reporting capabilities.
[
See 13 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470534&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.")
SD

Shauna D.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless, Robust, and User-Friendly—Onspring Just Works"

What do you like about Onspring?

What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I

RA

Robert A.

Enterprise (\> 1000 emp.)

4.5/5

"Highly Customizable and User-Friendly"

What do you like about Onspring?

How highly customizable the platform is and ease of use

### 5 Cons or Disadvantages of Onspring

##### 1. Learning Curve

Users find the **steep learning curve** of Onspring challenging, particularly with permissions and reporting customization.
[
See 10 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1468962&qs=pros-and-cons#reviews)

See Related User Reviews

RA

Robert A.

Enterprise (\> 1000 emp.)

4.5/5

"Highly Customizable and User-Friendly"

What do you dislike about Onspring?

The permissions can be tricky to configure

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

5.0/5

"Powerful Automation and Customization, but Usability Could Improve"

What do you dislike about Onspring?

When it comes to overall usability, I find the tool not particularly user-friendly. However, Onspring does offer a substantial amount of training, whi

##### 2. Limited Customization

Users find the **limited customization** options in Onspring challenging, making configuration and maintenance complex.
[
See 7 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470581&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.")
SD

Shauna D.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless, Robust, and User-Friendly—Onspring Just Works"

What do you dislike about Onspring?

While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, bu

RA

Robert A.

Enterprise (\> 1000 emp.)

4.5/5

"Highly Customizable and User-Friendly"

What do you dislike about Onspring?

The permissions can be tricky to configure

##### 3. Limitations

Users find **file size limitations** frustrating, and the inability to delete fields creates unnecessary clutter.
[
See 6 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=2070791&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.")
SD

Shauna D.

Small-Business (50 or fewer emp.)

5.0/5

"Effortless, Robust, and User-Friendly—Onspring Just Works"

What do you dislike about Onspring?

While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, bu

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Enterprise (\> 1000 emp.)

3.5/5

"Convenient Task Management with Onspring, but Limited Customization"

What do you dislike about Onspring?

Some features cannot be changed or updated.

##### 4. Complexity

Users find the **complexity** of configuring permissions and customizing reporting a significant barrier initially.
[
See 5 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470211&qs=pros-and-cons#reviews)

See Related User Reviews

RA

Robert A.

Enterprise (\> 1000 emp.)

4.5/5

"Highly Customizable and User-Friendly"

What do you dislike about Onspring?

The permissions can be tricky to configure

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Happy Early Adopter"

What do you dislike about Onspring?

Initial setup can be complex, and advanced customization may require time or support.

##### 5. Difficult Setup

Users find the **difficult setup** process challenging, requiring time and effort for effective configuration and customization.
[
See 5 mentions
](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470588&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Happy Early Adopter"

What do you dislike about Onspring?

Initial setup can be complex, and advanced customization may require time or support.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Powerful, Customizable GRC Platform with a Learning Curve"

What do you dislike about Onspring?

The platform’s flexibility can create a steep learning curve at first. Some modules require additional configuration to fully align with specific fram

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

11/18/2022

"Excellent GRC solution - Major upgrade for us!"

5/5

What do you like best about Onspring?

- Ease of use

- Out of box features

- Consistent improvement with new updates and releases

- Everyone at Onspring is great work with Review collected by and hosted on G2.com.

What do you dislike about Onspring?

- The timeout function needs to be tweaked. It appears to let you continue your session, when it does not.

- When delegating a survey to someone else, Onspring should dynamically update the email that goes to the delegate for you. It will send the email addressed to the initially assigned person unless you adjust it. Onspring allows you to adjust it, but it seems they should automatically update the name instead of keeping the original person's name. Adjusting the email could be easy to miss; therefore, you send an email to the delegate addressed to yourself. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

Onspring is making our risk much easier to define and report. We previously had so many disparate processes and functions that it was difficult to report risk accurately. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Organic

RK

Rhonda K.

Compliance Officer - North America

Mid-Market (51-1000 emp.)

10/7/2022

"Flexible platform for multiple use cases"

5/5

What do you like best about Onspring?

It is a powerful system that is easy to use and leverage to increase efficiency. The system is easy to configure, but is also capable of managing complex processes and data relationships. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I like pretty much everything about Onspring, but there are a few things that fall into the minor inconvenience bucket. I would love more flexibility on field size for dashboard reports. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

We house our entire Compliance program in Onspring. This includes: several logs with automated workflow, compliance assessments that manages version control of the assessment steps, restricted list management and communication and ADV filing management. Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-7178312/official_response/edit)

Thanks for leaving this review Rhonda! We appreciate you sharing your experience of Onspring and providing specifics on how you are using it within your organization.

Current UserValidated ReviewerSource: Organic

 ![Jean-Marie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jean-Marie P.")
JP

Jean-Marie P.

Internal Audit Project Manager

Mid-Market (51-1000 emp.)

10/5/2021

"More uses than I imagined!"

5/5

What do you like best about Onspring?

We adopted Onspring as our GRC platform. I thought Onspring was going to make our SOX and Internal Audit programs more efficient, I can honestly say I had no idea how much we would ultimately use this tool for. We quickly learned our NERC (regulatory) program could benefit from Onspring and onboarded that application. We now use Onspring for just about anything we once used an excel spreadsheet or email for: We use dynamic documents to maintain policies, procedures, process documents, and charters. We create surveys for our annual risk assessment and disclosure committee and have dashboards to help us digest the information in a usable fashion. We track corrective actions and human performance issues. Supply Chain is using Onspring for 3rd Party vendor management and contracts. We can even more efficiently track team meets, agenda items, and follow-up. And each time we go to a conference, we come home with a list of new ideas. While the out of the box functionality is great, we've been able to customize the application fields to match our corporate terminology. We create a group and user-specific dashboards to ensure the correct information is being shared across the company in order to drive better business decisions. The customizable triggers ensure that when information is available for users they are notified; when action needs to be taken or is overdue, there are automatic reminders. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I'm disappointed I didn't take advantage of more of the out-of-the-box functionality before customizing the tool. We're now considering some re-work as a result, but I will say the Onspring team has been incredibly supportive through that process. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

-Central repository for risks and controls - eliminating duplicates across the organization and allowing greater insight into dependencies across the organization

-Control Testing- document test plans, results, observations, and corrective actions, allowing for a historical perspective without digging through years of work papers.

-Regulatory Reporting-spreadsheets are hard to accumulate and are outdated almost as quickly as they are accumulated. Onspring allows us to demonstrate regulatorily compliance in a very efficient manner because the information is literally at our fingertips.

-Dashboards for executive leadership - again, with the information in spreadsheets all over the company, it was hard to give the leadership team a quick summary of the risks they should be concerned about. Customizable dashbaords allow leaders to focus on high-priority items with real time information. Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-5040818/official_response/edit)

Thank you for the thorough review Jean-Marie! We appreciate you taking the time to write this to help others understand the variety of ways by which they can use Onspring.

4/5/2022
Current UserValidated ReviewerSource: Organic

 ![Nicole B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole B.")
NB

Nicole B.

Director, Enterprise Risk Management

Enterprise (\> 1000 emp.)

10/7/2022

"Fantastic company offering an amazing & dynamic product"

5/5

What do you like best about Onspring?

All modules available upon purchase, don't have to purchase each separately. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I don't have any complaints with the exception of not being able to get more stakeholders in the system without a full license but Onspring is developing a portal concept to address and scheduled to deliver early 2023. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

Automating risk and business continuity processes. Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-7179767/official_response/edit)

Thanks for sharing your experience with Onspring Nicole! We are very excited about the portal launching soon that will be a game changer for many of our customers in its ability to interact with end users outside of Onspring.

Current UserValidated ReviewerSource: Organic

 ![Avinash M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Avinash M.")
AM

Avinash M.

Consultant

Small-Business (50 or fewer emp.)

7/6/2022

"Best for non coders"

4/5

What do you like best about Onspring?

There is no coding required to create a workflow which means things are much easier to implement and the scalability that comes along makes life simple as things grow in size. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

For new users, there can be some kind of learning involved but I think it's everywhere with everything and that should be manageable. Sometimes it may be overwhelming looking at the no. of attributes but with time I think one can get along with it. Review collected by and hosted on G2.com.

Recommendations to others considering Onspring:

Go for it. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

It has allowed us to manage contracts, projects, and vendors in a very different way. Everything is right in here in one easy-to-use tool to use. The support from the onspring is great as well Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-6801325/official_response/edit)

Avinash thank you for taking time out of your day to post a review of Onspring. As a user of the Onspring platform, I agree with you that it does require some initial learning to understand your way around. Once you get the hang of it, the power of the automation and reporting engine is unlimited. I also appreciate you sharing how you are using Onspring to manage workflow in your organization; we are always interested in hearing how our customers are using the functionality in new and different ways.

And, I love your recommendation for others considering Onspring :)

Validated ReviewerIncentivizedSource: G2 invite

RR

Ramon R.

Systems Management Analyst

Mid-Market (51-1000 emp.)

4/14/2022

"I definitely like the system as well as how friendly the organization is!"

4.5/5

What do you like best about Onspring?

I like the flexibility of the system as well as the quick and friendly support the organization gives. It is very user-friendly and easy to use; the system is very clean and has a very nice modern look to it. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I'd like to have seen a back-end view of the system (i.e. SQL), but this is a personal opinion as I have been used to working with systems using SQL, so I am not sure if SQL would be a good integration with Onspring. Onspring itself is still a good system. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

We do a lot of auditing in our Onspring system since we use it in our Compliance department. Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-6507717/official_response/edit)

Ramon - Thank you for taking the time to leave Onspring a review. We're glad you've had positive experiences with both the platform and our support teams.

Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

JF

jen f.

Auditor

Enterprise (\> 1000 emp.)

10/6/2022

"Best GRC tool on the market"

5/5

What do you like best about Onspring?

The level of customization is amazing. There are no limits to what you can do in the tool. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

Nothing I dislike, but the change logs could be better Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

We save so much time by automating using Onspring. The workflows help us manage our SOX program and increase assurance with the level of visibility to our end users. Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-7172342/official_response/edit)

Jen, thanks for leaving us a review. Appreciate your input on the Change Logs, I'm going to discuss this with our product team. And we do agree - the amount of customization in Onspring has enabled so many customers like yourself to create automated workflows and reporting unique to their own business.

Validated ReviewerSource: Organic

SS

Scott S.

Mgr. Int'l Compliance & Regulatory Support

Enterprise (\> 1000 emp.)

10/6/2022

"Great Platform to Self-Develop"

5/5

What do you like best about Onspring?

Ability to self-develop and make changes as business needs change. Support offered by Onspring Community is fantastic! Review collected by and hosted on G2.com.

What do you dislike about Onspring?

I can't think of a downside at this point, been using the program for 6 months. Still learning. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

Centralizing our Regulatory and Compliance records, policies, procedures, process flows etc. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Ryan H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ryan H.")
RH

Ryan H.

Senior Analyst, Operational Risk

Mid-Market (51-1000 emp.)

5/4/2022

"A Great Platform that can be Easily Adapted, Customized, etc."

4.5/5

What do you like best about Onspring?

OnSpring is easily adapted to whatever the user requires. Being able to create dashboards and reports is a game changer. I love the functionality that is available to users to create the dashboards, etc. that they require. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

OnSpring allows great functionality but at times I wish there were more built-in modules, etc. In addition, I would say that the platform is not the best for financial service firms. I would like to see improvements there. Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

We use OnSpring to manage risk incidents and report risk incidents as they happen. The platform is great for risk tracking and for incident response management. I find it very helpful to be able to create dashboards and reports. Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-6571033/official_response/edit)

Ryan - Thank you for posting a review of your experience with Onspring. Appreciate your candor regarding what is really helpful, in addition to what is not helpful. It's not every day your software is described as a 'game-changer' and that really makes us happy. I would also like to connect with you to talk more about your needs in financial services. Our product team is very interested in understanding how we can adjust to better serve you. Thanks again!

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mark D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark D.")
MD

Mark D.

Vice President of Internal Audit

Enterprise (\> 1000 emp.)

5/4/2022

"Highly customizable GRC solution that is cost-effective and is well-supported"

5/5

What do you like best about Onspring?

Ease to configure all of the various modules without having to open change tickets or go through an arduous change management process. Review collected by and hosted on G2.com.

What do you dislike about Onspring?

User license management can be tricky - opportunity to better define what is an "inactive license". Review collected by and hosted on G2.com.

What problems is Onspring solving and how is that benefiting you?

Implementing a VRM solution that allows visibility to the business user, Procurement, Information Security and Audit. Helps drive policy compliance and audit readiness. Review collected by and hosted on G2.com.

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Response from Emily Elizabeth of Onspring

[Editedit](https://www.g2.com/survey_responses/onspring-review-6570984/official_response/edit)

Mark - Thank you for taking the time to post a review about your experience with Onspring. Appreciate you sharing your insights with others who are considering Onspring to maximize their time and insights in GRC.

5/4/2023
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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