--- title: Onspring Reviews meta\_title: 'Onspring Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 80 reviews by the users' company size, role or industry to find out how Onspring works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 80 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Governance, Risk & Compliance url: https://www.g2.com/categories/governance-risk-compliance --- ### Onspring Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **easy customization** in Onspring, enhancing workflows and simplifying compliance management without coding. [(21 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470759&qs=pros-and-cons#reviews) Users value the **ease of use** of Onspring, benefiting from intuitive customization and efficient compliance tracking. [(21 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470355&qs=pros-and-cons#reviews) Users value the **high level of customizability** in Onspring, enabling flexible workflow management and efficient reporting. [(20 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470642&qs=pros-and-cons#reviews) Users commend the **responsive and knowledgeable customer support** of Onspring, enhancing their experience and platform success. [(13 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470621&qs=pros-and-cons#reviews) Users value Onspring's **easy customization and automation** , enhancing compliance workflows and efficient reporting capabilities. [(13 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470534&qs=pros-and-cons#reviews) Users find the **steep learning curve** of Onspring challenging, particularly with permissions and reporting customization. [(10 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1468962&qs=pros-and-cons#reviews) Users find the **limited customization** options in Onspring challenging, making configuration and maintenance complex. [(7 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470581&qs=pros-and-cons#reviews) Users find **file size limitations** frustrating, and the inability to delete fields creates unnecessary clutter. [(6 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=2070791&qs=pros-and-cons#reviews) Users find the **complexity** of configuring permissions and customizing reporting a significant barrier initially. [(5 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470211&qs=pros-and-cons#reviews) Users find the **difficult setup** process challenging, requiring time and effort for effective configuration and customization. [(5 mentions)](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470588&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Onspring ##### 1. Customization Users value the **easy customization** in Onspring, enhancing workflows and simplifying compliance management without coding. [ See 21 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470759&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use and Build—A Win for Users and Admins" What do you like about Onspring? Easy to use as a user, and easy to design and build as an administrator. ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I ##### 2. Ease of Use Users value the **ease of use** of Onspring, benefiting from intuitive customization and efficient compliance tracking. [ See 21 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470355&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use and Build—A Win for Users and Admins" What do you like about Onspring? Easy to use as a user, and easy to design and build as an administrator. ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I ##### 3. Customizability Users value the **high level of customizability** in Onspring, enabling flexible workflow management and efficient reporting. [ See 20 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470642&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Effortless to Use and Build—A Win for Users and Admins" What do you like about Onspring? Easy to use as a user, and easy to design and build as an administrator. RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you like about Onspring? How highly customizable the platform is and ease of use ##### 4. Customer Support Users commend the **responsive and knowledgeable customer support** of Onspring, enhancing their experience and platform success. [ See 13 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470621&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful Automation and Customization, but Usability Could Improve" What do you like about Onspring? I really appreciate Onspring because it allows for easy customization without the need for coding, and it helps streamline my compliance and risk work ##### 5. Features Users value Onspring's **easy customization and automation** , enhancing compliance workflows and efficient reporting capabilities. [ See 13 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470534&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you like about Onspring? What I like best about Onspring is how easy it is to use—everything feels intuitive, organized, and efficient. The platform is always available when I RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you like about Onspring? How highly customizable the platform is and ease of use ### 5 Cons or Disadvantages of Onspring ##### 1. Learning Curve Users find the **steep learning curve** of Onspring challenging, particularly with permissions and reporting customization. [ See 10 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1468962&qs=pros-and-cons#reviews) See Related User Reviews RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you dislike about Onspring? The permissions can be tricky to configure ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Powerful Automation and Customization, but Usability Could Improve" What do you dislike about Onspring? When it comes to overall usability, I find the tool not particularly user-friendly. However, Onspring does offer a substantial amount of training, whi ##### 2. Limited Customization Users find the **limited customization** options in Onspring challenging, making configuration and maintenance complex. [ See 7 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470581&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you dislike about Onspring? While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, bu RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you dislike about Onspring? The permissions can be tricky to configure ##### 3. Limitations Users find **file size limitations** frustrating, and the inability to delete fields creates unnecessary clutter. [ See 6 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=2070791&qs=pros-and-cons#reviews) See Related User Reviews ![Shauna D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna D.") SD Shauna D. Small-Business (50 or fewer emp.) 5.0/5 "Effortless, Robust, and User-Friendly—Onspring Just Works" What do you dislike about Onspring? While there’s very little I dislike about Onspring, there are a few features I would love to see expanded or enhanced. These are not deal-breakers, bu ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 3.5/5 "Convenient Task Management with Onspring, but Limited Customization" What do you dislike about Onspring? Some features cannot be changed or updated. ##### 4. Complexity Users find the **complexity** of configuring permissions and customizing reporting a significant barrier initially. [ See 5 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470211&qs=pros-and-cons#reviews) See Related User Reviews RA Robert A. Enterprise (\> 1000 emp.) 4.5/5 "Highly Customizable and User-Friendly" What do you dislike about Onspring? The permissions can be tricky to configure ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Happy Early Adopter" What do you dislike about Onspring? Initial setup can be complex, and advanced customization may require time or support. ##### 5. Difficult Setup Users find the **difficult setup** process challenging, requiring time and effort for effective configuration and customization. [ See 5 mentions ](https://www.g2.com/products/onspring/reviews?filters%5Bsentiment_snippet%5D=1470588&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Happy Early Adopter" What do you dislike about Onspring? Initial setup can be complex, and advanced customization may require time or support. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Powerful, Customizable GRC Platform with a Learning Curve" What do you dislike about Onspring? The platform’s flexibility can create a steep learning curve at first. Some modules require additional configuration to fully align with specific fram ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 10/15/2025 "Convenient Task Management with Onspring, but Limited Customization" 3.5/5 What do you like best about Onspring? Onspring offers ease of use for staff and includes multiple modules, which makes it convenient to manage various tasks. I appreciate being able to run reports and keep track of all outstanding issues efficiently. Review collected by and hosted on G2.com. What do you dislike about Onspring? Some features cannot be changed or updated. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Having a single platform that handles vendor management, policies, and incident management is both convenient and makes everything easily accessible for everyone involved. Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11816443/official_response/edit) Thank you for your review! I'm thrilled to hear that having a single platform for vendor management, policies & incident management has been helpful. Please submit any feature requests through our Community as we leverage that to prioritize new features. Thank you again! Current UserValidated ReviewerSource: G2 invite ![Olivia K. W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia K. W.") OW Olivia K. W. Compliance Specialist Enterprise (\> 1000 emp.) 10/15/2025 "Flexible Reporting" 5/5 What do you like best about Onspring? The flexibility of use, to report on any field and correct what I need immediately Review collected by and hosted on G2.com. What do you dislike about Onspring? Slow queues at the end of the month into the very beginning of the next month. Our system starts to slow down. However, I know they are currently addressing this Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Helping us automate our processes overall. Historically, we were working out of spreadsheets or in siloed platforms Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11813984/official_response/edit) Thank you Olivia for your kind review. We love hearing that our customers are enjoying the flexibility of the Onspring platform. And yes, we are working on the issue you mentioned. Please continue to provide us with feedback via feature requests in the Community. Thank you again! Validated ReviewerSource: G2 invite ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") AU Verified User in Utilities Mid-Market (51-1000 emp.) 10/7/2025 "Onspring is #1!" 5/5 What do you like best about Onspring? I like the wonderful staff at Onspring, that is very receptive to new ideas and are quick to add new enhancements. Onspring's no-code solution is easy to use as a system administrator, and any process can be implemented very quickly. Review collected by and hosted on G2.com. What do you dislike about Onspring? Onspring has always been very helpful and supportive - no negative feedback. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Manual data "trackers" and spreadsheets. Review collected by and hosted on G2.com. Show More Response from Megan Guerra of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-5312315/official_response/edit) Thank you for the kind words! We're happy to know that you're having success with Onspring. Current UserValidated ReviewerSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 10/13/2025 "Great Customer Support, but Onboarding Was Challenging Without Direct Onspring Help" 3.5/5 What do you like best about Onspring? Customer support was excellent. Once the apps have been established and integration mapping has been set up appropriately it should be fine. Review collected by and hosted on G2.com. What do you dislike about Onspring? Learning hurdles as we did not have direct Onspring support for onboarding as we used a third party. Direct Onspring support has been very helpful. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Claims management auditing and record keeping. Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11801147/official_response/edit) Thank you for your kind review! We love hearing that Onspring is helping with claims management auditing and record keeping. We also enjoy receiving such positive feedback on our support team (and we agree - they are stellar!) Thank you again! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Enterprise (\> 1000 emp.) 10/15/2025 "Great Usability and Support, but Dashboards Need an Update" 5/5 What do you like best about Onspring? The best thing about Onspring is its usability and its customer support. Review collected by and hosted on G2.com. What do you dislike about Onspring? Something I dislike about Onspring is how dated some of the dashboards and reporting look. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? We didn’t have a well sorted third party risk mgmt program before. Onspring helped us create one. Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11814156/official_response/edit) Thank you for your review! We love hearing that our customers enjoy how easy our platform is to use and we are biased, but think our support team is the very best! Please submit feature requests for anything that you'd like to see in the future via Community. Thank you again! Current UserValidated ReviewerSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Enterprise (\> 1000 emp.) 10/13/2025 "Great Support Team" 4.5/5 What do you like best about Onspring? The support team. Alex Norcross from the support team has been amazing and helped ensured all of our questions were answered. Review collected by and hosted on G2.com. What do you dislike about Onspring? Onboarding was difficult as we had to use a third party and unable to work directly with OnSpring. Since we have scaled we have had the ability to work directly with Onspring and have had a much better experience. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Claim and audit management. Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11801144/official_response/edit) Thank you for your kind review. We love hearing positive feedback about our support team (and we agree, Alex is stellar!) I'm glad you've had a solid experience working directly with Onspring. Thank you again! Validated ReviewerIncentivizedSource: Seller invite RA Robert A. Sr GRC Analyst Enterprise (\> 1000 emp.) 10/21/2025 "Highly Customizable and User-Friendly" 4.5/5 What do you like best about Onspring? How highly customizable the platform is and ease of use Review collected by and hosted on G2.com. What do you dislike about Onspring? The permissions can be tricky to configure Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Work flow automation and efficiency Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11841589/official_response/edit) Thank you Robert for your kind review. We love to hear about our customers enjoying how customizable and easy our platform is to use! Thank you again! Validated ReviewerSource: G2 invite ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") UI Verified User in Insurance Enterprise (\> 1000 emp.) 10/14/2025 "Highly Customizable Software with Regular Updates, But Missing Some Features" 5/5 What do you like best about Onspring? Everything can be customized. The software can be used across versions departments to best fit the needs. Review collected by and hosted on G2.com. What do you dislike about Onspring? It doesn’t have all the capabilities I need. However, they are consistent with updating and enhancing the capabilities. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? They are incorporating AI to make configuring easier and create the ability to build more processes. Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11805895/official_response/edit) Thank you for your kind review. We love hearing how much our customers appreciate the ability to customize our platform. Please also submit feature requests via the Community so we can continue to make a difference at your organization. Thank you again! Validated ReviewerSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Mid-Market (51-1000 emp.) 10/15/2025 "Happy Early Adopter" 5/5 What do you like best about Onspring? Flexible, intuitive, highly customizable, great support, evolves with user feedback. Review collected by and hosted on G2.com. What do you dislike about Onspring? Initial setup can be complex, and advanced customization may require time or support. Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Contract and Vendot management Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11814483/official_response/edit) Thank you for your review. We love hearing that you find our platform flexible and highly customizable. Thank you again! Validated ReviewerSource: G2 invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") UT Verified User in Telecommunications Enterprise (\> 1000 emp.) 10/15/2025 "Highly Customizable but Requires Significant Setup" 5/5 What do you like best about Onspring? Onspring is great, it’s very customizable Review collected by and hosted on G2.com. What do you dislike about Onspring? It takes a lot of customization to meet needs Review collected by and hosted on G2.com. What problems is Onspring solving and how is that benefiting you? Audit management to track issue management as well Review collected by and hosted on G2.com. Show More Response from Michelle Randall of Onspring [Editedit](https://www.g2.com/survey_responses/onspring-review-11814176/official_response/edit) Thank you for your review! We love hearing that our customers enjoy the ability to customize our platform. If you have ideas on how we can better serve you, please share via feature requests in the Community. Thank you again! 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