# OnSolve Platform Reviews **Vendor:** OnSolve **Category:** [Emergency Notification Software](https://www.g2.com/categories/emergency-notification) **Average Rating:** 4.4/5.0 **Total Reviews:** 15 ## About OnSolve Platform The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs. Use one, or any combination, of our award-winning products through every step of the critical event lifecycle: PREPARE with risk assessments, historical trends and statistics before anything even happens. DETECT threats early with accurate, focused alerts and impact assessments. ACTIVATE response teams by disseminating information needed to quickly mobilize. RECOVER faster with the right technology to better understand, handle and mitigate risk. The OnSolve suite of products are cloud-based and used to identify risk, communicate effectively and recover quickly from disruption: Risk Intelligence is powered by AI and supported by humans and gives you the information you need about potential threats to your people and operations. Mass Notification offers precision geo-targeted communications across multiple modalities for comprehensive crisis response. Incident Management provides the ability to initiate, collaborate and manage events posing disruption or harm to your people and operations – all from within one seamless experience. With an open architecture methodology, the OnSolve Platform can be integrated seamlessly into your existing environment. It's easily customizable and simple to use, and it’s backed by 24/7 software support experts. ## OnSolve Platform Pros & Cons **What users like:** - Users value the **real-time, customizable alerts** from the OnSolve Platform, facilitating timely updates during critical events. (2 reviews) - Users value the **real-time customizable alerts** on the OnSolve Platform, enhancing timely updates during critical events. (2 reviews) - Users appreciate the **ease of use** of the OnSolve Platform, enabling seamless management of alerts and notifications. (2 reviews) - Users value the **customizable real-time notifications** of OnSolve, enhancing team responsiveness during critical events. (2 reviews) - Users value the **real-time customizable alerts** of OnSolve, enhancing rapid response during critical events. (1 reviews) - Communication Efficiency (1 reviews) - Users value the **real-time customizable alerts** on the OnSolve platform for enhancing rapid response during critical events. (1 reviews) - Data Reporting (1 reviews) - Easy Installation (1 reviews) - Features (1 reviews) **What users dislike:** - Users find the **complexity** of the OnSolve platform challenging, particularly with navigating advanced features and unclear documentation. (2 reviews) - Users find the **inefficiency** of OnSolve due to unclear documentation and the complexity of navigating advanced features frustrating. (2 reviews) - Users find the **navigation issues** in the OnSolve Platform frustrating due to complexity and unclear guidance. (2 reviews) - Users face **poor navigation** due to unclear documentation and complex advanced features, hindering their overall experience. (2 reviews) - Users often face **complex configuration** challenges with the OnSolve platform, hindering their ability to navigate advanced features smoothly. (1 reviews) - Users find the **complexity of advanced features** on the OnSolve platform to be a significant drawback in navigation. (1 reviews) - Dashboard Issues (1 reviews) - Dashboard Usability (1 reviews) - Users find the **difficult navigation** of the OnSolve platform challenging, especially with its advanced features. (1 reviews) - Insufficient Information (1 reviews) ## OnSolve Platform Discussions - [What is OnSolve Critical Communications used for?](https://www.g2.com/discussions/what-is-onsolve-critical-communications-used-for) - 1 comment - [View OnSolve Platform pricing details and edition comparison](https://www.g2.com/products/onsolve-platform/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-06+12%3A50%3A59+-0500&secure%5Bsession_id%5D=cf470a8d-e6a5-44f4-8ebd-8a2603ce43b8&secure%5Btoken%5D=021d4cbf04ed721511f024f6dc4ec5a36f9124def12a538dc9637ec1acdcda76&format=llm_user) ## OnSolve Platform Integrations - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) ## OnSolve Platform Features **ServiceNow Apps** - ServiceNow Integration - Value **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Emergency Planning** - Scenario Planning - Automated Workflows - Auditing & Compliance **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Emergency Management** - Mass Alerts and Notifications - Threat Monitoring - Geolocation - Integrated Response - Crisis Communication - Post-Event Analysis **Agentic AI - ServiceNow Store Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top OnSolve Platform Alternatives - [AlertMedia](https://www.g2.com/products/alertmedia/reviews) - 4.7/5.0 (527 reviews) - [RedFlag](https://www.g2.com/products/redflag/reviews) - 4.8/5.0 (78 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (332 reviews)