--- title: OnSolve Platform Reviews meta\_title: 'OnSolve Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how OnSolve Platform works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # OnSolve Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OnSolve Platform but has limited features. Are you part of the OnSolve Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs. Use one, or any combination, of our award-winning products through every step of the critical event lifecycle: PREPARE with risk assessments, historical trends and statistics before anything even happens. DETECT threats early with accurate, focused alerts and impact assessments. ACTIVATE response teams by disseminating information needed to quickly mobilize. RECOVER faster with the right technology to better understand, handle and mitigate risk. The OnSolve suite of products are cloud-based and used to identify risk, communicate effectively and recover quickly from disruption: Risk Intelligence is powered by AI and supported by humans and gives you the information you need about potential threats to your people and operations. Mass Notification offers precision geo-targeted communications across multiple modalities for comprehensive crisis response. Incident Management provides the ability to initiate, collaborate and manage events posing disruption or harm to your people and operations – all from within one seamless experience. With an open architecture methodology, the OnSolve Platform can be integrated seamlessly into your existing environment. It's easily customizable and simple to use, and it’s backed by 24/7 software support experts. * * * Seller [OnSolve](https://www.g2.com/sellers/onsolve) Discussions [OnSolve Platform Community](https://www.g2.com/products/onsolve-platform/discuss) Overview by Sarah Hechler (Senior Product Marketing Manager at OnSolve) Show More ## Pricing Pricing provided by OnSolve. ### Mass Notification Contact Us ### Risk Intelligence Contact Us [ View More Pricing Information ](https://www.g2.com/products/onsolve-platform/pricing) ## Top-Rated Alternatives [ ![AlertMedia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AlertMedia") AlertMedia 4.7/5(569) ](https://www.g2.com/products/alertmedia/reviews) [ ![RedFlag](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RedFlag") RedFlag 4.7/5(78) ](https://www.g2.com/products/redflag/reviews) [ ![Everbridge 360 (Critical Event Management)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everbridge 360 (Critical Event Management)") Everbridge 360 (Critical Event Management) 4.5/5(359) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ View All Alternatives ](https://www.g2.com/products/onsolve-platform/competitors/alternatives) ## User Insights Average based on 15 real user reviews. [Log in to unlock pricing and user insights](/login) ## OnSolve Platform Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![gagan p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "gagan p.") GP gagan p. Security Analyst Mid-Market (51-1000 emp.) 9/17/2024 "OnSolve is a reliable critical event management platform that delivers real-time alerts." 4.5/5 What do you like best about OnSolve Platform? What I like best about the OnSolve platform is its ability to deliver real-time, customizable alerts during critical events, ensuring rapid response. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? One drawback of the OnSolve platform is its complexity, especially when navigating some advanced features. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? OnSolve is solving the problem of delayed communication during critical events by providing real-time alerts and automated notifications. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![KEVIN D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KEVIN D.") KD KEVIN D. Disk Jockey Enterprise (\> 1000 emp.) 3/19/2024 "Solid Reliability" 4.5/5 What do you like best about OnSolve Platform? We've been using OnSolve's Send Word Now for over 10 years and pleased with it's stability, reliability, and interface. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? OnSolve has done many acquisitions with complimenary and/or competing systems. It may have been too much to chew on at the same time. But I have confidence their combined features will produce an exemplary solution. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? The ability to send one message to many modalities. Review collected by and hosted on G2.com. Show More Response from Diana Harr of OnSolve [Editedit](https://www.g2.com/survey_responses/onsolve-platform-review-9447508/official_response/edit) Thanks for taking the time to share your feedback, Kevin. We greatly appreciate your support and trust in us - it's much appreciated! Current UserValidated ReviewerSource: Seller invite ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") AF Verified User in Financial Services Mid-Market (51-1000 emp.) 4/26/2022 "OnSolve MIR3" 4.5/5 What do you like best about OnSolve Platform? OnSolve MIR3 is user friendly and easy to maintain. Managing users and notifications in the system is straightforward. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? The mobile application is basic and lacks some key features such as listing of users. Review collected by and hosted on G2.com. Recommendations to others considering OnSolve Platform: Gain an understanding of their future roadmap and how their other products impact the future of MIR3. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? OnSolve MIR3 is our corporate emergency notification system. It is used to quickly communicate when we have an emergency or a high level incident. Our project management office also uses MIR3 on implementation weekends to notify team members of key milestones. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Scott N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott N.") SN Scott N. Systems and Technology Lead Enterprise (\> 1000 emp.) 1/19/2022 "Good product, and fantastic support!" 4.5/5 What do you like best about OnSolve Platform? I was handed the administration of our MIR3 instance with no experience, and I found the interface to be easy to follow and work with. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? I want the ability to build a favorites menu to access the things I use most often right at the top of the menu. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? It meets all of our emergency and crisis communications needs, and we have built policies that incorporate MIR3 specific menus. The map groups and the ability to scrub those groups for accuracy before sending are outstanding. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DG Derrick G. N Mid-Market (51-1000 emp.) 1/20/2022 "Great dashboard and very easy to use." 5/5 What do you like best about OnSolve Platform? Multiple available templates ease the process of creating timely critical communications. I also like the reporting features. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? I experience some issues with accuracy when using the Self Update feature. Review collected by and hosted on G2.com. Recommendations to others considering OnSolve Platform: Ensure that you review all available reference materials. There are tons of features available during different scenarios. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? We're able to send timely updates to all firm users regarding our COVID response and firm closures, when applicable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adel A.") AA Adel A. Admin officer Small-Business (50 or fewer emp.) 9/27/2019 "Perfect " 5/5 What do you like best about OnSolve Platform? It was great to see and hear from you again Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? Bad news about the internet connection with that Review collected by and hosted on G2.com. Recommendations to others considering OnSolve Platform: The attachments regarding should be received by administrator Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? Information and internet service Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Keith L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Keith L.") KL Keith L. Firefighter II/Emergency Medical Technician Public Safety Enterprise (\> 1000 emp.) 2/18/2019 "Efficient, streamlined notification" 5/5 What do you like best about OnSolve Platform? MIR3 allows for fast notification of key stakeholders in easy to navigate menus and contact lists. A must have for enterprise continuity and mass alerting. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? It may just be the network settings of my organization, but saved username and password or the ability to access keychain information for faster login would be great. Often the notifications we need to make are time sensitive and time spent logging in is time away from objective. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? Enterprise continuity and mass notification of campus employees. Typically when there is a system outage or environmental situation which may impact corporate services, key players can be notified by text, email, phone call, or all of the above. Groups are established so only those who need to receive notification are alerted and can respond promptly. This ensures services are always running and even large scale emergencies have a smaller impact on the company’s bottom line. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Natalie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie N.") NN Natalie N. Sr. HRMS Analyst Enterprise (\> 1000 emp.) 7/31/2018 "Easy emergency notification system" 5/5 What do you like best about OnSolve Platform? Administration is a breeze with maintaining employee data. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? We had troubles with getting the desktop messaging to work. We use it for phone/text/email but we couldn't get it configured with our security network and PC set up for some reason. We had to abort that implementation and not use that feature. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? Ease of communication in case of an emergency is the main purpose. We just rolled this out to managers to use on their mobile phone and some are using it for more informal purposes (ie: "pizza party tomorrow, don't bring your lunch!") so they can connect with their team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jason B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason B.") JB Jason B. Emergency Room RN Hospital & Health Care Enterprise (\> 1000 emp.) 1/5/2017 "Great mass communicator " 5/5 What do you like best about OnSolve Platform? make contacting a large amount of staff quickly at multiple different phone numbers, text and/or email address all at one time. You are able to setup different call list or setup scenarios to alert the appropriate staff or customers. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? it can be hard to modify or update information on call lists or scenarios. Review collected by and hosted on G2.com. Recommendations to others considering OnSolve Platform: explore all of the options that are available, maximize your dollar by utilizing all the product has to offer. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? Ability to contact many different levels of staff, depending on the situation, whether it is sick call or an internal disaster. you can contact customers to indicate if your business is unexpectedly closed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Enterprise (\> 1000 emp.) 7/27/2016 "useful program " 4.5/5 What do you like best about OnSolve Platform? this is a convenient product that has a lot to offer. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? limited customization for individual use Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? we're able to communicate easier amongst the team and share encrypted files without fear of a security breach Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about OnSolve Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OnSolve Platform ](https://www.g2.com/products/onsolve-platform/discussions/new) GU Guest User • Last activity over 2 years ago What is OnSolve Critical Communications used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-onsolve-critical-communications-used-for) [ View all Discussions ](https://www.g2.com/products/onsolve-platform/discuss) ## Pricing Options Pricing provided by OnSolve. ### Mass Notification Contact Us ### Risk Intelligence Contact Us ### Incident Management Contact Us [ View More Pricing Information ](https://www.g2.com/products/onsolve-platform/pricing) OnSolve Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d62c7ba9076922741c0a064127fa76eb/alertmedia.jpg "Product Avatar Image") AlertMedia 4.7/5(569) [ Compare Now ](https://www.g2.com/compare/alertmedia-vs-onsolve-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c57cfa7112ebc509d3a007962c05ce2e/rave-alert.png "Product Avatar Image") RAVE Alert 4.5/5(71) [ Compare Now ](https://www.g2.com/compare/onsolve-platform-vs-rave-alert) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f398e98696f9d04bd9eea474eb8a6e01/redflag.jpg "Product Avatar Image") RedFlag 4.7/5(78) [ Compare Now ](https://www.g2.com/compare/onsolve-platform-vs-redflag) ##### Categories on G2 [Proactive Notification](https://www.g2.com/categories/proactive-notification)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[IT Alerting](https://www.g2.com/categories/it-alerting) [Proactive Notification](https://www.g2.com/categories/proactive-notification)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[IT Alerting](https://www.g2.com/categories/it-alerting)[Emergency Notification](https://www.g2.com/categories/emergency-notification)[Critical Event Management (CEM) Platforms](https://www.g2.com/categories/critical-event-management-cem-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Writeup](https://www.g2.com/glossary/writeup-definition)[Best tools for combining buyer intent data with ABM campaigns](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-buyer-intent-data-with-abm-campaigns)[Which is the most trusted enterprise mobility management by IT admins at financial services firms based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-enterprise-mobility-management-by-it-admins-at-financial-services-firms-based-on-user-reviews) [Best Virtual Data Room Software](https://www.g2.com/discussions/looking-for-the-best-virtual-data-room-software-in-2025)[Top platforms for real-time container issue detection](https://www.g2.com/discussions/top-platforms-for-real-time-container-issue-detection)[Pros and Cons Details](https://www.g2.com/products/onsolve-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)