--- title: OnSolve Platform Reviews meta\_title: 'OnSolve Platform Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 15 reviews by the users' company size, role or industry to find out how OnSolve Platform works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 15 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Office Management Software url: https://www.g2.com/categories/office-management-software --- # OnSolve Platform Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by OnSolve Platform but has limited features. Are you part of the OnSolve Platform team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! The OnSolve Platform for Critical Event Management is designed to help enterprises, organizations and government agencies identify risk, communicate effectively and manage response holistically. OnSolve combines AI-powered threat detection with mass notification, incident management and travel risk management to form the industry’s most comprehensive unified Platform. We know critical event management is not one-size-fits-all. That’s why the OnSolve suite of products scales to meet your needs. Use one, or any combination, of our award-winning products through every step of the critical event lifecycle: PREPARE with risk assessments, historical trends and statistics before anything even happens. DETECT threats early with accurate, focused alerts and impact assessments. ACTIVATE response teams by disseminating information needed to quickly mobilize. RECOVER faster with the right technology to better understand, handle and mitigate risk. The OnSolve suite of products are cloud-based and used to identify risk, communicate effectively and recover quickly from disruption: Risk Intelligence is powered by AI and supported by humans and gives you the information you need about potential threats to your people and operations. Mass Notification offers precision geo-targeted communications across multiple modalities for comprehensive crisis response. Incident Management provides the ability to initiate, collaborate and manage events posing disruption or harm to your people and operations – all from within one seamless experience. With an open architecture methodology, the OnSolve Platform can be integrated seamlessly into your existing environment. It's easily customizable and simple to use, and it’s backed by 24/7 software support experts. * * * Seller [OnSolve](https://www.g2.com/sellers/onsolve) Discussions [OnSolve Platform Community](https://www.g2.com/products/onsolve-platform/discuss) Overview by Sarah Hechler (Senior Product Marketing Manager at OnSolve) Show More ## Pricing Pricing provided by OnSolve. ### Mass Notification Contact Us ### Risk Intelligence Contact Us [ View More Pricing Information ](https://www.g2.com/products/onsolve-platform/pricing) ## Top-Rated Alternatives [ ![AlertMedia](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AlertMedia") AlertMedia 4.7/5(569) ](https://www.g2.com/products/alertmedia/reviews) [ ![RedFlag](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "RedFlag") RedFlag 4.7/5(78) ](https://www.g2.com/products/redflag/reviews) [ ![Everbridge 360 (Critical Event Management)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Everbridge 360 (Critical Event Management)") Everbridge 360 (Critical Event Management) 4.5/5(359) ](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) [ View All Alternatives ](https://www.g2.com/products/onsolve-platform/competitors/alternatives) ## User Insights Average based on 15 real user reviews. [Log in to unlock pricing and user insights](/login) ## OnSolve Platform Integrations (1) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ServiceNow IT Service Management ](https://www.g2.com/products/servicenow-it-service-management/reviews) Show More ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 12/11/2025 "Efficient Alert Management and Timely Notifications for critical Incident tickets." 4/5 What do you like best about OnSolve Platform? Configuring Alert SMS and email notifications for incident tickets in ServiceNow has helped our team stay updated in a timely manner. The platform offers useful features such as notification groups, reporting, and scheduling, which make it easier to manage alerts and ensure everyone receives the necessary information when needed to the target sudience. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? The documentation and guidance could use improvement, as they are currently lacking in clarity. Additionally, having a dashboard that allows users to navigate between different scheduler zones and organize them by group name would be very helpful. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? onSolve's MIR3 platform helps by sending alerts via SMS, call, or email whenever we receive P4 or P8 incident tickets. In the backend, it allows for the configuration of groups, schedulers, and usernames. However, it would benefit from a more organized and user-friendly dashboard. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic BE Barry E. Director, Business Continuity Management Enterprise (\> 1000 emp.) 1/19/2022 "Easy to use and dependable!" 4/5 What do you like best about OnSolve Platform? The ease of sending a message using the online tool. The customer support and ease of connecting with them when there have been issues. The Marketing Team has also been great. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? The Reporting feature needs to be upgraded and enhanced. Especially when running an All Contacts Report. The new name of the company, "OnSolve" is not very descriptive of an emergency notification system - the Send Word Now name is more catchy and describes what the company's products do. The "OnSolve" name is vague. Review collected by and hosted on G2.com. Recommendations to others considering OnSolve Platform: Check out the Map Location function - it's great! Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? Instant communication with our employees and customers. The mapping feature has been invaluable for us espeically when we need to determine where our employees are located in relation to an incident. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 5/14/2019 "Easy to use" 4/5 What do you like best about OnSolve Platform? It is a simple interface and easy to send group texts. The reports are great to see usage and easy to follow up with. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? It seems a bit cumbersome to get to the place to send out messages. It should be right in the front and set up once you log in. Once your groups are in then it is easier. Review collected by and hosted on G2.com. Recommendations to others considering OnSolve Platform: Getting it set up with all the groups and numbers is the longest issue. After that have many mangers to maintain and use the system or it will fall by the wayside. It has many applications but being underutilized is its worth enemy. Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? emergency communication to staff and being able to send out time sensitive updates to large groups across the country. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Raj T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raj T.") RT Raj T. Product Manager, Gastroenterology Marketing Pharmaceuticals Enterprise (\> 1000 emp.) 7/28/2016 "Easy and simple to use " 3.5/5 What do you like best about OnSolve Platform? Simplicity and ease of use. Well structured and known entity. Review collected by and hosted on G2.com. What do you dislike about OnSolve Platform? Not much, could be more flexible with option s Review collected by and hosted on G2.com. Recommendations to others considering OnSolve Platform: Give it a shot Review collected by and hosted on G2.com. What problems is OnSolve Platform solving and how is that benefiting you? Quick turn, ease of dissemination and clearly. communicate ideas and updates Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about OnSolve Platform? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about OnSolve Platform ](https://www.g2.com/products/onsolve-platform/discussions/new) GU Guest User • Last activity over 2 years ago What is OnSolve Critical Communications used for? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-onsolve-critical-communications-used-for) [ View all Discussions ](https://www.g2.com/products/onsolve-platform/discuss) ## Pricing Options Pricing provided by OnSolve. ### Mass Notification Contact Us ### Risk Intelligence Contact Us ### Incident Management Contact Us [ View More Pricing Information ](https://www.g2.com/products/onsolve-platform/pricing) OnSolve Platform Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d62c7ba9076922741c0a064127fa76eb/alertmedia.jpg "Product Avatar Image") AlertMedia 4.7/5(569) [ Compare Now ](https://www.g2.com/compare/alertmedia-vs-onsolve-platform) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c57cfa7112ebc509d3a007962c05ce2e/rave-alert.png "Product Avatar Image") RAVE Alert 4.5/5(71) [ Compare Now ](https://www.g2.com/compare/onsolve-platform-vs-rave-alert) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f398e98696f9d04bd9eea474eb8a6e01/redflag.jpg "Product Avatar Image") RedFlag 4.7/5(78) [ Compare Now ](https://www.g2.com/compare/onsolve-platform-vs-redflag) ##### Categories on G2 [Proactive Notification](https://www.g2.com/categories/proactive-notification)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[IT Alerting](https://www.g2.com/categories/it-alerting) [Proactive Notification](https://www.g2.com/categories/proactive-notification)[ServiceNow Store Apps](https://www.g2.com/categories/servicenow-store-apps)[IT Alerting](https://www.g2.com/categories/it-alerting)[Emergency Notification](https://www.g2.com/categories/emergency-notification)[Critical Event Management (CEM) Platforms](https://www.g2.com/categories/critical-event-management-cem-platforms) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Writeup](https://www.g2.com/glossary/writeup-definition)[Best tools for combining buyer intent data with ABM campaigns](https://www.g2.com/discussions/what-are-the-best-tools-for-combining-buyer-intent-data-with-abm-campaigns)[Which is the most trusted enterprise mobility management by IT admins at financial services firms based on user reviews?](https://www.g2.com/discussions/which-is-the-most-trusted-enterprise-mobility-management-by-it-admins-at-financial-services-firms-based-on-user-reviews) [Best Virtual Data Room Software](https://www.g2.com/discussions/looking-for-the-best-virtual-data-room-software-in-2025)[Top platforms for real-time container issue detection](https://www.g2.com/discussions/top-platforms-for-real-time-container-issue-detection)[Pros and Cons Details](https://www.g2.com/products/onsolve-platform/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)