Flexibility of location. Price per line is competitive. Review collected by and hosted on G2.com.

App has issues connecting. Loses calls as they come in. Occasionally loses calls after connecting. Business Rules needs a holiday schedule option. Control of who is an admin should be self-managed and not need to go through support. Review collected by and hosted on G2.com.

I like the option of working mobile and being able to change who we have taken reception calls Review collected by and hosted on G2.com.

ehh the app slacks a lot, its not fast and takes time to cancel calls Review collected by and hosted on G2.com.

The sleek interface design of the system very easy to use tool Review collected by and hosted on G2.com.

Sometimes, it will log me out automatically; sometimes, calls will not go through. Very seldom though. Review collected by and hosted on G2.com.

Customization is easy to fit our needs and wants. Review collected by and hosted on G2.com.

Being able to with one click add a holiday schedule for all our offices would be good Review collected by and hosted on G2.com.

The service is easy-to-use. The settings are easy to change. Review collected by and hosted on G2.com.

We would love the following enhancement: When multiple PCs are logged into the same account and someone is answering a call, to not have another call ring over the current call. It makes it hard for staff to hear. Review collected by and hosted on G2.com.

The customer support. I can submit a ticket to an email address and get a response in less than an hour. Their team is top-notch! Review collected by and hosted on G2.com.

The only thing I consider worth complaining about is the admin portal. I'd like more customizability, like sorting each column of data in the different sections by clicking on the headers. I asked support about this feature and they said it was in the works, but that was years ago now. Review collected by and hosted on G2.com.

Price is really good and features all the items you need. Review collected by and hosted on G2.com.

No much, the service works and is reasonable. They actually answer the phone when you call. Review collected by and hosted on G2.com.

Can use app or website. Pretty easy to use. Review collected by and hosted on G2.com.

Unable to do a three way conference call. Review collected by and hosted on G2.com.

I have experienced quick customer service. Review collected by and hosted on G2.com.

The back end is not especially intuitive and call recording is outsourced. Review collected by and hosted on G2.com.