Verified User in Information Services
AI
Verified User in Information Services
Mid-Market (51-1000 emp.)
"Quick and comprehensive onboarding platform"
4/5
What do you like best about OnRamp?

I like that the client and their team are able to view the progress and next steps for project implementation. Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

Currently, once a playbook has been created, and even though there are shared selections (content) between

Multiple playbooks, there is a manual requirement of updating each unique playbook section for shared content. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"Cvs OnRamp Partnership"
5/5
What do you like best about OnRamp?

I enjoy that Onramp allows you to assign certain task to the SMEs of that area. My favorite part is being able to add rules so that certain task are not overlooked. Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

One of the downsides is not being able to edit a playbook and have it update on anyone who is currently using that playbook. Review collected by and hosted on G2.com.

KC
Kyle C.
Customer Implementation Specialist
Mid-Market (51-1000 emp.)
"Okay, not great"
2.5/5
What do you like best about OnRamp?

The custom ability and tracking purposes Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

Navigation, too much advanced custom ability too soon/ Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"I have loved using OnRamp to onboard new clients"
4/5
What do you like best about OnRamp?

How intuitive and straightforward the platform is. I don't have to do a full tutorial for our clients. Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

The inability to delete old projects and cleanup the project library. There are also a fair amount of bugs when inviting users and leaving comments for tagged users. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"I have had an okay experience with OnRamp overall"
2.5/5
What do you like best about OnRamp?

That you can create and assign tasks to dedicated team members Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

There have been plenty of bugs and many of them have still not been resolved Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"OnRamp has created so much ease & personalization in tracking the progress of my multiple projects."
4.5/5
What do you like best about OnRamp?

The ability to see all project tasks in one list that can be filtered easily for what I am working on. The option to 'nudge' team members to take ownership of their tasks. Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

I would like to be able to filter out the tasks I have marked completed from my list. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Mostly awesome, a little clunky"
3.5/5
What do you like best about OnRamp?

Great customer service. Helpful project management tool for tracking tasks, project deadlines, collecting information from clients, documenting work done. Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

Building projects out can be a little clunky. Its harder to update a module on the fly, if needed. If I've already started completing a task, I have to reset the entire thing if I want to modify part of the task. I end up utilizing the comments a lot because I don't want to lose all of the work I've done on the rest of the task. Review collected by and hosted on G2.com.

Response from Melissa Scatena of OnRamp
Edit edit

Thanks so much for the thoughtful review. We're so glad you've had a great customer experience and to hear about the value you’re getting from OnRamp for your customer onboarding!

We hear you on the previous clunkiness when editing modules. We recently released Linked Modules, which make it easier to update shared content across projects without starting from scratch. Updates made to a module is now auto-applied everywhere—saving time and making your onboarding programs more flexible and consistent.

We appreciate your partnership and hope we can continue delivering a great experience.

See how OnRamp improved
Anshoola J.
AJ
Anshoola J.
Senior Project Manager
Enterprise (> 1000 emp.)
"Onramp- Pros and Cons"
4.5/5
What do you like best about OnRamp?

The ease of managing multiple projects together and seeing an overall view Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

Its not very intuitive, it can improve on the automation parts a bit Review collected by and hosted on G2.com.

SM
Sanjana M.
Project Manager
Enterprise (> 1000 emp.)
"Excellent service and Project Management tool"
5/5
What do you like best about OnRamp?

The functionality, seamless navigation on Projects, Comments section visibility Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

Nothing as such, but the visibility part can be improved more. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"easy to instal and configurable to use"
4/5
What do you like best about OnRamp?

Configurability and deployment easily ... Review collected by and hosted on G2.com.

What do you dislike about OnRamp?

design and backend steps to clear can be made much easier Review collected by and hosted on G2.com.