--- title: OnRamp Reviews meta\_title: 'OnRamp Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 200 reviews by the users' company size, role or industry to find out how OnRamp works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 200 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### OnRamp Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find OnRamp's **ease of use** essential for streamlined collaboration and efficient project management with clients. [(39 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289113&qs=pros-and-cons#reviews) Users appreciate the **unmatched customer support** from the OnRamp team, enhancing project implementation and overall efficiency. [(22 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288258&qs=pros-and-cons#reviews) Users find OnRamp to be **incredibly efficient** for project management and customer experience optimization, enhancing overall productivity. [(19 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1287759&qs=pros-and-cons#reviews) Users value the **efficient task management** features of OnRamp, enhancing team organization and project tracking. [(18 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288742&qs=pros-and-cons#reviews) Users value the **easy team collaboration** in OnRamp, enhancing project tracking and transparency for stakeholders. [(18 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289924&qs=pros-and-cons#reviews) Users are frustrated by the **missing features** in OnRamp, such as manual updates for shared content and outdated projects. [(17 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288346&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to numerous features, which can hinder efficiency at first. [(12 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288244&qs=pros-and-cons#reviews) Users express a desire for more **customization options** , as current bulk updating is tedious and limited. [(10 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289544&qs=pros-and-cons#reviews) Users note a significant **missing functionality** in OnRamp, particularly regarding subtasks and task management complexity. [(10 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289640&qs=pros-and-cons#reviews) Users note the **limited features** of OnRamp, particularly regarding video links and document management capabilities. [(8 mentions)](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1287486&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of OnRamp ##### 1. Ease of Use Users find OnRamp's **ease of use** essential for streamlined collaboration and efficient project management with clients. [ See 39 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289113&qs=pros-and-cons#reviews) See Related User Reviews ![Adelaide C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adelaide C.") AC Adelaide C. Small-Business (50 or fewer emp.) 4.0/5 "Empowers Client Collaboration, Needs Speed Boost" What do you like about OnRamp? I love that I can show customers what I am doing and what they need to be doing, which brings us together and ensures nothing is missed. It allows me BM Brice M. Small-Business (50 or fewer emp.) 5.0/5 "initial setup extremely easy and were available for any assistance when needed." What do you like about OnRamp? Great partnerships with Onramp's team (Chad, Aden, Peter), User Friendly, easy to set up, makes easier to stick to deadlines ##### 2. Customer Support Users appreciate the **unmatched customer support** from the OnRamp team, enhancing project implementation and overall efficiency. [ See 22 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288258&qs=pros-and-cons#reviews) See Related User Reviews JW Joanna W. Small-Business (50 or fewer emp.) 5.0/5 "Incredible support, customer-friendly portal, powerful product for Onboarding teams." What do you like about OnRamp? - Customer-friendly project portal - The team at Onramp! Super helpful and responsive, very genuine. - They listen and value customer feedback - I ![Joseph E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph E.") JE Joseph E. Small-Business (50 or fewer emp.) 4.0/5 "Streamlined, Efficient, an User-Friendly Onboarding and Training" What do you like about OnRamp? The centralization of all onboarding tasks for the consumer to easily and systematically complete the processes necessary makes OnRamp extremely valua ##### 3. Efficiency Users find OnRamp to be **incredibly efficient** for project management and customer experience optimization, enhancing overall productivity. [ See 19 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1287759&qs=pros-and-cons#reviews) See Related User Reviews AH Aidan H. 5.0/5 "Streamlined Onboarding with Responsive Support" What do you like about OnRamp? I find the UI of OnRamp extremely easy to navigate and understand from various perspectives, including those of an admin, internal user, and end user. ![Christine C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine C.") CC Christine C. Mid-Market (51-1000 emp.) 3.5/5 "Better for internal use than client use" What do you like about OnRamp? Regarding training content for clients, it's efficient and has many capabilities. ##### 4. Task Management Users value the **efficient task management** features of OnRamp, enhancing team organization and project tracking. [ See 18 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288742&qs=pros-and-cons#reviews) See Related User Reviews ![Adelaide C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adelaide C.") AC Adelaide C. Small-Business (50 or fewer emp.) 4.0/5 "Empowers Client Collaboration, Needs Speed Boost" What do you like about OnRamp? I love that I can show customers what I am doing and what they need to be doing, which brings us together and ensures nothing is missed. It allows me JW Joanna W. Small-Business (50 or fewer emp.) 5.0/5 "Incredible support, customer-friendly portal, powerful product for Onboarding teams." What do you like about OnRamp? - Customer-friendly project portal - The team at Onramp! Super helpful and responsive, very genuine. - They listen and value customer feedback - I ##### 5. Team Collaboration Users value the **easy team collaboration** in OnRamp, enhancing project tracking and transparency for stakeholders. [ See 18 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289924&qs=pros-and-cons#reviews) See Related User Reviews BM Brice M. Small-Business (50 or fewer emp.) 5.0/5 "initial setup extremely easy and were available for any assistance when needed." What do you like about OnRamp? Great partnerships with Onramp's team (Chad, Aden, Peter), User Friendly, easy to set up, makes easier to stick to deadlines ![Jack F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jack F.") JF Jack F. Mid-Market (51-1000 emp.) 4.0/5 "Very good" What do you like about OnRamp? Easy to use, collaboration with different teams ### 5 Cons or Disadvantages of OnRamp ##### 1. Missing Features Users are frustrated by the **missing features** in OnRamp, such as manual updates for shared content and outdated projects. [ See 17 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288346&qs=pros-and-cons#reviews) See Related User Reviews JW Joanna W. Small-Business (50 or fewer emp.) 5.0/5 "Incredible support, customer-friendly portal, powerful product for Onboarding teams." What do you dislike about OnRamp? - No MS Teams integration (apparently this may be coming? Features are currently available for Slack only) ![Joseph E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph E.") JE Joseph E. Small-Business (50 or fewer emp.) 4.0/5 "Streamlined, Efficient, an User-Friendly Onboarding and Training" What do you dislike about OnRamp? Some functionalities are being built out and limited, such as customer emails and design customizations. ##### 2. Learning Curve Users find the **learning curve steep** due to numerous features, which can hinder efficiency at first. [ See 12 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1288244&qs=pros-and-cons#reviews) See Related User Reviews ![Christine C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine C.") CC Christine C. Mid-Market (51-1000 emp.) 3.5/5 "Better for internal use than client use" What do you dislike about OnRamp? System feels a bit clunky. Too many clicks for client use. ![Nazim A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nazim A.") NA Nazim A. Mid-Market (51-1000 emp.) 4.5/5 "Great product for managing modules and tasks and communications.. The portal view is amazing" What do you dislike about OnRamp? Customer users dont show up in comment section when we do @mention.. A hard refresh is needed The view section does not allow creating views on custo ##### 3. Limited Customization Users express a desire for more **customization options** , as current bulk updating is tedious and limited. [ See 10 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289544&qs=pros-and-cons#reviews) See Related User Reviews ![Joseph E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph E.") JE Joseph E. Small-Business (50 or fewer emp.) 4.0/5 "Streamlined, Efficient, an User-Friendly Onboarding and Training" What do you dislike about OnRamp? Some functionalities are being built out and limited, such as customer emails and design customizations. CA Christina A. Small-Business (50 or fewer emp.) 5.0/5 "Simplifying Onboarding, Strengthening Customer Success" What do you dislike about OnRamp? Honestly, there’s very little to dislike about OnRamp. However, if I were to suggest areas for improvement, I’d mention that some customization featur ##### 4. Missing Functionality Users note a significant **missing functionality** in OnRamp, particularly regarding subtasks and task management complexity. [ See 10 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1289640&qs=pros-and-cons#reviews) See Related User Reviews AH Aidan H. 5.0/5 "Streamlined Onboarding with Responsive Support" What do you dislike about OnRamp? The only thing that comes to mind is the need for enhancements in handling group applications or submissions. Currently, OnRamp supports one project p ![Nazim A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nazim A.") NA Nazim A. Mid-Market (51-1000 emp.) 4.5/5 "Great product for managing modules and tasks and communications.. The portal view is amazing" What do you dislike about OnRamp? Customer users dont show up in comment section when we do @mention.. A hard refresh is needed The view section does not allow creating views on custo ##### 5. Limited Features Users note the **limited features** of OnRamp, particularly regarding video links and document management capabilities. [ See 8 mentions ](https://www.g2.com/products/onramp-technology/reviews?filters%5Bsentiment_snippet%5D=1287486&qs=pros-and-cons#reviews) See Related User Reviews JW Joanna W. Small-Business (50 or fewer emp.) 5.0/5 "Incredible support, customer-friendly portal, powerful product for Onboarding teams." What do you dislike about OnRamp? - No MS Teams integration (apparently this may be coming? Features are currently available for Slack only) ![Joseph E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph E.") JE Joseph E. Small-Business (50 or fewer emp.) 4.0/5 "Streamlined, Efficient, an User-Friendly Onboarding and Training" What do you dislike about OnRamp? Some functionalities are being built out and limited, such as customer emails and design customizations. ![Patrick R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrick R.") PR Patrick R. Parabola Expert Mid-Market (51-1000 emp.) 3/25/2026 "Streamlined Onboarding with Room for Improvement" 3.5/5 What do you like best about OnRamp? I use OnRamp for managing onboarding tasks for clients to our third-party logistics platform. OnRamp gives me a single dashboard experience for our clients, containing all the information they need for onboarding, including compliance and training documentation. It allows us to set up clients for success from a technical, operational, and supply chain fulfillment perspective. I appreciate how it helps scale our onboarding process, enabling us to handle more concurrent onboardings without needing additional headcount. This has allowed us to grow the number of accounts we handle during the onboarding cycle. Additionally, OnRamp centralizes all information and communication, providing a high-level executive summary of our account status. The initial setup was pretty easy, thanks to the engaged client success team and the dedicated technical person who assisted in setting everything up. Review collected by and hosted on G2.com. What do you dislike about OnRamp? The automation capabilities would be a much easier tool to use if it were a bit more directed. Right now, I know it's in the early phases of development, and they're building a lot of features to support that. Also, having sort of out-of-the-box canned reporting across all of the accounts that are onboarding would be helpful. I think just some UI changes to make it easier to use and share and edit, and replicate modules across different projects would be helpful. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? I use OnRamp for a single dashboard onboarding, providing necessary compliance and training docs, allowing client setup success. It scales onboarding without extra staff, centralizes information, and helps our accounts track progress, enhancing efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alan A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan A.") AA Alan A. Implementation Specialist Mid-Market (51-1000 emp.) 3/25/2026 "Streamlined, Centralized Onboarding with Clear Progress Tracking" 5/5 What do you like best about OnRamp? What stands out most about OnRamp is how streamlined and centralized the onboarding process is. It keeps everything—tasks, documentation, and communication—in one place, which reduces back-and-forth and improves accountability across teams. The visibility into progress and clear tracking of outstanding items makes it easy to stay organized and ensure nothing falls through the cracks. Review collected by and hosted on G2.com. What do you dislike about OnRamp? One area for improvement with OnRamp is the user experience—certain workflows can feel less intuitive than expected, which may require additional guidance for new users. Additionally, there can be some delays in updates or limited flexibility when handling more complex or non-standard onboarding scenarios. Enhancing customization options and improving real-time visibility would make the platform even more efficient. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? OnRamp helps solve the challenge of managing onboarding across multiple stakeholders, systems, and steps by centralizing everything into one platform. Instead of relying on scattered emails, documents, and manual follow-ups, it provides a structured workflow with clear ownership and visibility into progress. This benefits me by improving efficiency and accountability—it's easier to track what’s been completed, identify outstanding items, and ensure nothing is missed. It also reduces back-and-forth communication and helps keep all parties aligned, which ultimately speeds up onboarding and creates a more organized, reliable process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Amanda W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amanda W.") AW Amanda W. Onboarding Specialist Small-Business (50 or fewer emp.) 3/25/2026 "Efficient Processes and Great Customer Experience" 5/5 What do you like best about OnRamp? I like OnRamp because it makes the process more efficient. The layout and features, especially the customer portal, are things I appreciate. It's a good experience for the customer, as they know exactly what we need from them without sending too much information all at once. Also, the initial setup was pretty straightforward. Review collected by and hosted on G2.com. What do you dislike about OnRamp? The problem I had with OnRamp actually had nothing to do with the system itself; my management team was restricting many user permissions. It made the experience really weird, especially because they demoed it to us with a user with full permissions. It was a case where I knew the platform was great, but I couldn't use it to its full potential, and that was no fault of the company. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? OnRamp makes the process more efficient and provides a good customer experience. The customer portal ensures they know exactly what we need without overwhelming them with information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jennifer H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer H.") JH Jennifer H. Mid-Market (51-1000 emp.) 3/25/2026 "Intuitive Interface with Seamless CRM Integration" 4/5 What do you like best about OnRamp? I like how easy OnRamp is to use. The interface is quite intuitive, making navigation simple. Building out the back end and workflows is also easy, which makes it not too hard to adopt. From an ease of use perspective, I was able to connect Salesforce directly with OnRamp, allowing for automatic project creation, which has been a huge lift for us especially with high volumes of projects. Review collected by and hosted on G2.com. What do you dislike about OnRamp? Building the workflows for clients with multiple locations is quite challenging. Depending on the location count and how many bank accounts they have, as well as if they have separate EIN numbers for their business, all of that dependency triggers different setups. It has been quite a challenge for us to build a flow that works for these multi-location clients. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? OnRamp provides a one-stop shop for clients to upload files and complete tasks, simplifying document collection. It eases project tracking internally and integration with Salesforce automates project creation, handling high volumes. The intuitive interface and easy backend workflow setup make it simple to adopt. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Sydney I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sydney I.") SI Sydney I. Mid-Market (51-1000 emp.) 3/25/2026 "Streamlined Setup with Minor Tweaks Needed" 4.5/5 What do you like best about OnRamp? I like that everything is in one place with OnRamp. The customer only needs to access one portal to learn how to do things, acknowledge tasks, download guides and documents, and upload necessary files. I also appreciate the ability to create decision trees, which adapt the process based on specific customer answers, leading to different lines of questioning or subsequent steps. The initial setup in the library or playbooks allows customers to operate at their own pace, reducing dependency on business hours and email chains. Additionally, I enjoy the user-friendly, 'what you see is what you get' editor and the ease of customizing and controlling questions and steps. Review collected by and hosted on G2.com. What do you dislike about OnRamp? One thing in particular was the user accounts when we first started with one of our customer accounts. Two particular users, they didn't have their business email addresses set up yet. So they gave us their personal emails. Now that they have their business emails, I needed to update those. That was a little cumbersome. Because the user already existed, I couldn't find a way to actually remove the previous email that they started with and add the new business email. So I had to delete the account altogether and recreate them. I think it could just be easier to update those contact email addresses. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? OnRamp eliminates back-and-forth email chains by keeping everything in one place. It helps track customer responses and tasks efficiently, allowing file uploads and downloads. It's a great tool for tracking effort and progress. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller CN cnunez@navigate360.com N. Mid-Market (51-1000 emp.) 3/25/2026 "Streamlined Onboarding with Room for Improvement" 4/5 What do you like best about OnRamp? I like the tree view functionality in OnRamp. I really enjoy that I can build out multiple layers within specific tasks, allowing for a continuous flow of accessing information, creating a check for understanding, completing that check, and then moving forward with the completion of the overall activities. I think this provides a great experience for both the managers leading the team as well as the actual new hire or mentee. Review collected by and hosted on G2.com. What do you dislike about OnRamp? There is not as much ease of use when it comes to creating multiple projects or library assets. It's not easy to copy and paste certain modules into other projects or to edit projects once they are already live. I would love to do a bit more plug and play, being able to copy paste, and modify from there. It needs to be a bit more user friendly. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? I use OnRamp to streamline internal onboarding, helping new hires and mentees access resources, stay organized, and complete understanding checks efficiently. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shannon C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon C.") SC Shannon C. Implementation Consultant Mid-Market (51-1000 emp.) 3/25/2026 "Simplified Customer Onboarding with Intuitive Setup" 5/5 What do you like best about OnRamp? I love that OnRamp is easy and intuitive to use. It's simple to set up and adjust, which makes it highly flexible. I can create a. straightforward onboarding framework and modify when needed, even on the fly. Overall, the experience with OnRamp has been really excellent, and I have not encountered any major drawbacks. Jen, our Customer Success Manager, has also been fantastic and incredibly helpful throughout the process. Review collected by and hosted on G2.com. What do you dislike about OnRamp? There is nothing that I dislike. In fact, I have shared a few pieces of feedback and have already seen improvements reflected in the platform. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? OnRamp solves the challenge of keeping customer onboarding organized, transparent, and moving efficiently. It creates visibility for both our customers and internal teams, ensuring everyone stays aligned and on track. As a result, onboarding moves faster, and we have already seen a significant improvement in time to value from kickoff to go-live. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Trystan N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Trystan N.") TN Trystan N. Implementation Specialist Mid-Market (51-1000 emp.) 3/31/2026 "Easy to Understand, Customizable Platform with Great Built-In Communication" 4/5 What do you like best about OnRamp? The ease of understanding the platform and the customization makes it easy to navigate and alter when needed. Different methods of communication available via Internal Notes or commenting within a task make it easy to leave feedback where it's needed. Review collected by and hosted on G2.com. What do you dislike about OnRamp? Occasional bugs such as coloured text being removed when using multiple colours and the fact each account refreshes when attempting to update them all under the views page. Very minor QoL stuff Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? Organizing client accounts and keeping up with the rest of our team to remain in the same loop to provide clients the best experience possible when onboarding. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Adelaide C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adelaide C.") AC Adelaide C. Small-Business (50 or fewer emp.) 12/8/2025 "Empowers Client Collaboration, Needs Speed Boost" 4/5 What do you like best about OnRamp? I love that I can show customers what I am doing and what they need to be doing, which brings us together and ensures nothing is missed. It allows me to work alongside my customers, letting them see where they are and what needs to happen next. This feature helps me have better relationships with my clients and holds me accountable for the project moving along on time. Review collected by and hosted on G2.com. What do you dislike about OnRamp? It's slow, I wish it was faster. It also has some limits in playbooks vs projects. Playbook needs more work. I would like the ability to collapse modules, make it faster, and add a module just where I need it. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? OnRamp allows my customers to see their progress and next steps, improving our relationships and accountability. It helps us stay on track, brings us together, and ensures nothing is missed. Review collected by and hosted on G2.com. Show More 3/25/2026 Validated ReviewerIncentivizedSource: Seller invite ![Olu O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olu O.") OO Olu O. Small-Business (50 or fewer emp.) 3/25/2026 "Streamlined Client Onboarding with Great Task Visibility" 4/5 What do you like best about OnRamp? I really like the User Task List view in OnRamp because I can quickly see all the tasks assigned to me and other members of my team. OnRamp also provides more visibility to tasks and centralizes projects, which was a big factor in switching from Rocketlane. Additionally, the initial setup was straightforward, making it easier to get started. Review collected by and hosted on G2.com. What do you dislike about OnRamp? I don't like the messaging 'Comments' within tasks. It lacks the ability to send reactions and to send internal-only comments within a chat. It would be helpful to mark certain messages as internal-only, so internal teams can communicate freely without exposing those conversations to clients. Review collected by and hosted on G2.com. What problems is OnRamp solving and how is that benefiting you? I use OnRamp for onboarding clients, improving task visibility and centralized projects. The User Task List view lets me quickly see tasks assigned to me and my team, enhancing workflow tracking. Review collected by and hosted on G2.com. 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