Kristie B.
KB
Kristie B.
Owner
Enterprise (> 1000 emp.)
"Seamless Automation and Exceptional Support"
5/5
What do you like best about onPhase?

I really like how user friendly onPhase is. It's easy to navigate and makes managing tasks a lot simpler. Additionally, I appreciate that their technical support team is very quick to respond whenever I have any issues. Working with both our team and their technical support during the initial setup was very simple, which smoothed the transition process. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

I don’t have anything Review collected by and hosted on G2.com.

AM
Ashley M.
Supervisor Title Services
Mid-Market (51-1000 emp.)
"Exceptional Support and Timely Solutions from OnPhase"
4.5/5
What do you like best about onPhase?

The OnPhase team has been extremely helpful in working with us to identify the best solutions to improve our team's programming and overall performance. Their quick responses and ability to meet deadlines have played a significant role in the success of our business. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

I don't have any negative feedback regarding the OnPhase team. Review collected by and hosted on G2.com.

UE
Undral E.
"Streamlined AP Automation with Great Visibility"
4/5
What do you like best about onPhase?

I really like the visibility of invoices at all stages with onPhase. It helps me know where an invoice is at a certain state, which was a big issue before since we didn't know whether we received the invoice or if there was just a delay. Setting up onPhase was pretty easy, and I loved the implementation consultant we worked with. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

EDI failed invoices need better visibility. We need a dashboard so you can see what invoices failed EDI. Review collected by and hosted on G2.com.

Sydnea H.
SH
Sydnea H.
Medicaid Billing Secretary
Mid-Market (51-1000 emp.)
"Easy To Use"
5/5
What do you like best about onPhase?

DocuPhase purchased the service we have been using for years. It has been a seamless transition and they have provided much needed updates to the program. Their support team is easy to reach out to as well. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

During some updates the user settings did reset. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Great Product!"
5/5
What do you like best about onPhase?

The ability to store files electronically and accessibility. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

I do not have any dislike. Everything is great. Review collected by and hosted on G2.com.

CS
Christi S.
Accounting
Mid-Market (51-1000 emp.)
"Easy and reliable"
5/5
What do you like best about onPhase?

OnPhase is incredibly user-friendly, with an intuitive interface that makes navigation a breeze. The program is straightforward and self-explanatory, ensuring a smooth experience. Whenever issues arise, their responsive support team is always ready to assist and find solutions. Beyond its ease of use, OnPhase is highly reliable; I've never encountered crashes or any technical problems. Additionally, I feel confident in the security of my information, knowing it's well-protected. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

One drawback of OnPhase is the lack of a feature to add notes. This becomes particularly inconvenient when approving invoices, as I often need to include additional information or comments, but there's no option to do so. Review collected by and hosted on G2.com.

Bill V.
BV
Bill V.
Cash Applications Specialist
Mid-Market (51-1000 emp.)
"Seamless Integration and Outstanding Usability"
5/5
What do you like best about onPhase?

the useability of the software. It integrates seamlessly with our exceed program Review collected by and hosted on G2.com.

What do you dislike about onPhase?

i have not come across a downside as of yet Review collected by and hosted on G2.com.

Amy G.
AG
Amy G.
"Effortless Invoice Management with onPhase"
5/5
What do you like best about onPhase?

I really like onPhase's great advanced search function. It makes it easy for me to locate and review invoices by vendor, date, etc. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

Nothing specific Review collected by and hosted on G2.com.

DB
Debbie B.
Vendor Master Lead
Enterprise (> 1000 emp.)
"User-Friendly Platform for Effortless Invoice Management"
4.5/5
What do you like best about onPhase?

That you can upload invoices and search and take care of issued invoices all in the same place. Very user friendly Review collected by and hosted on G2.com.

What do you dislike about onPhase?

Nothing that I can think of always works for me and I never loss access to this software, Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
UT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Credit memo and invoices"
5/5
What do you like best about onPhase?

I have found that the way onPhase seperates documents such as invoices and credits helps enormously by helping to distinguish between the two. Review collected by and hosted on G2.com.

What do you dislike about onPhase?

Timeouts, I sometimes find that I time out if I have a large amount of documents selected, though I have seen an improvement in this. Review collected by and hosted on G2.com.