--- title: OnPay Reviews meta_title: 'OnPay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 415 reviews by the users' company size, role or industry to find out how OnPay works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 415 scale: '5' date_modified: '2026-08-03' parent_category: name: HR url: https://www.g2.com/categories/hr --- # OnPay Reviews **Vendor:** OnPay, Inc. **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.8/5.0 **Total Reviews:** 415 ## About OnPay OnPay is designed for business owners who want to spend more time running their business — and less time managing back-office tasks. This award-winning payroll and HR software helps small and mid-sized businesses save over 15 hours each month by automating time-consuming processes and simplifying workforce management. “It’s an easy, quick, mobile-friendly system that doesn’t require a steep learning curve,” according to Entrepreneur, and it is rated “Outstanding” by PCMag. With OnPay, you can run payroll in minutes, automate federal and state tax calculations and filings, and reduce compliance risks with built-in accuracy. Employees can access their own pay stubs, tax documents, and personal information through self-service tools, which helps reduce administrative work for business owners and HR teams. The platform also makes it easy to streamline HR processes, manage employee records, and offer top-tier benefits in all 50 states. Payroll essentials start at just $49 plus $6 per worker per month. This includes full-service payroll processing, automated tax filings, year-end forms, and seamless integrations with popular accounting software like QuickBooks and Xero, as well as leading time-tracking tools. OnPay also provides onboarding support and account migration at no additional cost, making it easy to switch from another payroll provider. For businesses that need more advanced HR features, the optional HR add-on is available for $15 base plus $2 per worker per month. It includes tools like employee self-service, PTO management, and org charts to help you better manage your team. You can also add integrated benefits, a 401(k) plan, and pay-as-you-go workers’ compensation, giving you a scalable payroll and HR solution that grows with your business. ## OnPay Pros & Cons **What users like:** - Users find OnPay to be **extremely easy to use** , streamlining payroll processes and ensuring quick support. (57 reviews) - Users commend the **phenomenal customer support** of OnPay, ensuring smooth onboarding and ongoing assistance. (56 reviews) - Users find OnPay's **customer support and ease of use** invaluable, praising quick responses and smooth implementation. (40 reviews) - Users appreciate the **easy onboarding** process of OnPay, making payroll setup and management efficient and stress-free. (28 reviews) - Users highlight the **easy onboarding process** and responsive support, making payroll management a smooth experience. (27 reviews) - Easy Setup (25 reviews) - Users appreciate the **simplicity and control** of OnPay's payroll process, leading to consistent and timely service. (25 reviews) - Payroll Management (25 reviews) - Users appreciate the **ease of payroll processing** with OnPay, allowing for quick and efficient management of payroll tasks. (24 reviews) - Simplicity (21 reviews) **What users dislike:** - Users express frustration over **poor customer support** , citing overwhelming and intrusive outreach during their initial setup experience. (11 reviews) - Users desire a **time clock feature** and automatic payroll to enhance functionality and ease of use. (10 reviews) - Users express frustration with OnPay's **poor support services** , citing slow and unreliable responses that complicate resolution of issues. (7 reviews) - Users find **integration issues** with OnPay, especially with Quickbooks and limited time tracking services. (6 reviews) - Users experience **inadequate verification** processes, leading to delays and confusion during the setup and registration stages. (5 reviews) - Lack of Mobile App (5 reviews) - Users find OnPay's **onboarding process cumbersome** , creating confusion and challenges for both firms and clients alike. (5 reviews) - Date Issues (4 reviews) - Inefficient Chat Support (4 reviews) - Learning Difficulty (4 reviews) ## OnPay Discussions - [Does OnPay charge extra fees for anything like W-2s, 1099s, multistate payroll, off-cycle pay runs, etc?](https://www.g2.com/discussions/does-onpay-charge-extra-fees-for-anything-like-w-2s-1099s-multistate-payroll-off-cycle-pay-runs-etc) - 1 comment, 2 upvotes - [Is OnPay a good payroll fit for agricultural businesses? ](https://www.g2.com/discussions/is-onpay-a-good-payroll-fit-for-agricultural-businesses) - 1 comment, 1 upvote - [Is OnPay just payroll software, or can it also help with other tasks like onboarding, HR, and benefits administration?](https://www.g2.com/discussions/is-onpay-just-payroll-software-or-can-it-also-help-with-other-tasks-like-onboarding-hr-and-benefits-administration) - 1 comment, 1 upvote - [What size business is OnPay best for? When does it make the most sense compared to a more enterprise payroll provider?](https://www.g2.com/discussions/what-size-business-is-onpay-best-for-when-does-it-make-the-most-sense-compared-to-a-more-enterprise-payroll-provider) - 1 comment, 1 upvote - [What is OnPay used for?](https://www.g2.com/discussions/what-is-onpay-used-for) - 1 comment - [View OnPay pricing details and edition comparison](https://www.g2.com/products/onpay/reviews?page=10§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+04%3A20%3A32+-0500&secure%5Bsession_id%5D=9ac3efdb-bc25-454e-bebc-951d125bb880&secure%5Btoken%5D=5e5e00c2248bcf9859d278ccdf5f7f42848739f87515f71bf058a15880e5ee7d&format=llm_user) ## OnPay Integrations - [Guideline](https://www.g2.com/products/guideline/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) ## OnPay Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform** - Customization - Integration APIs - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top OnPay Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,605 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (12,043 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,700 reviews)