KF
Kelly F.
Small-Business (50 or fewer emp.)
"Good"
4.5/5
What do you like best about OnPage?

They finally added the little red circle when there is a non-answered page, which is nice. Larger font appreciated. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Please make the phone number of the patient to call back automatically encrypted with a star 67. Doximity Dialer does this and Athena.

Have a night mode where in the very darkness of a room it's able to read in large print Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage
Edit edit

We appreciate your input! The addition of the red circle and larger font are aimed at improving user experience. The ability to call out from the app and mask the caller ID is a feature request that is being added soon.

MH
Madeline H.
Service Supply Worker
Small-Business (50 or fewer emp.)
"Efficient and Easy"
4.5/5
What do you like best about OnPage?

I appreciate how user friendly it is! And the sound settings Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I dislike the odd typos, as it can be confusing for the recipient at times Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Good functionality, could use a better admin UI"
4.5/5
What do you like best about OnPage?

The ability to schedule on call shifts and create groups that are as much "set it and forget it" as you can get. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The admin UI is very clunky and there is not a web interface for the non-admin users.

Documentation could be better as well. For example, I knew that you could have email the onpage group (or user) but it doesn't give any documentation about what the email should be, I had to figure that out and ask our support. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage
Edit edit

Thank you for sharing your experience with OnPage. We value your feedback on the admin UI and documentation, and we will strive to make improvements in these areas. We're pleased to hear that our platform is meeting your team's needs for incident alerting and on-call support.

AM
Anthony M.
Small-Business (50 or fewer emp.)
"Very good alert system just lacking slightly"
4/5
What do you like best about OnPage?

I like being able to see who on my team has alerts on/off and who has viewed them and who hasn't. Alert tones make sure you hear it. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I dislike it controlling my phones media volume and not being able to control alerts to make them low priority so it doesn't block my screen when using GPS or something important Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage
Edit edit

We're glad to hear that you find our alert system helpful for managing your team's alerts and that the alert tones ensure you don't miss any notifications. We appreciate your feedback about the control of media volume and the ability to prioritize alerts, and we will take this into consideration for future improvements. In the OnPage app Settings you can choose a different audible alert and one of these is the low priority alert sound. Audible alerts can be set to high, low, silent and on the Android phone you can select vibrate.

Carl B.
CB
Carl B.
Country Director of Uganda
Small-Business (50 or fewer emp.)
"Experience has been OK. It does let you know "loudly" when you receive a message."
4.5/5
What do you like best about OnPage?

It's not that hard to understand. It wasn't that hard to download and get started. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

You have to be connected to the internet, which sometimes is not possible. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"A quality notification system"
4.5/5
What do you like best about OnPage?

The system will continually alert the recipeints until the alert has been acknowledged. A helpful feature of the system is that schedules can be set so the people that are on site can be the ones integrated into the notifications. Every shift uses the system and check it multiple times a day. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The only downside that has come up so far is that occasionally a colleague of mine has had all of the weekend notifications come through Monday morning even though the weekend team has already addressed the issues causing the notifications. Thankfully the system makes it easy enough to clear and reset the alarms. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage
Edit edit

We appreciate your feedback on the benefits of our notification system for time-sensitive alerts and scheduling. We apologize for the inconvenience caused by delayed weekend notifications and are committed to resolving this issue to ensure a seamless experience for all users. If you have any questions or need assistance, please don’t hesitate to contact us at 781-916-0040, option 8, or email Support at support@onpagecorp.com.

Morhaf T.
MT
Morhaf T.
Building Management System Operator
Enterprise (> 1000 emp.)
"Very good in terms of alarms and reminders of alarms"
4.5/5
What do you like best about OnPage?

The functionality of the app and the simplicity of it Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometimes it disconnects and needs to be logged out and longged in Review collected by and hosted on G2.com.

KG
Klodian G.
Emergency doctor
Small-Business (50 or fewer emp.)
"Simple, secure and useful"
4/5
What do you like best about OnPage?

Its its simplicity on everyday usage and never creating problems. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Not everyone knows ,use and believe that OnPage can be so simple and reliable Review collected by and hosted on G2.com.

Steaphon H.
SH
Steaphon H.
IT Infrastructure and Security Lead
Mid-Market (51-1000 emp.)
"OnPage review"
3/5
What do you like best about OnPage?

Helpful for our IT on call system for troubleshooting issues Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Not alot of features for customizable to the company. Review collected by and hosted on G2.com.

Viral P.
VP
Viral P.
Research Assistant
Small-Business (50 or fewer emp.)
"Not user friendly"
0.5/5
What do you like best about OnPage?

Nothing. It's very cumbersome to use the app Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Everything. Not good transcription of voice Review collected by and hosted on G2.com.