Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Reliable communication during my on-call shifts"
4.5/5
What do you like best about OnPage?

I enjoy the reliability of the app. Whenever I am on-call at the hospital, I am easily reachable through OnPage. The notifications are loud and always wake me up even if I am called in at night. It has made my on-call experience much better because I could stop worrying about if I am going to miss a call if my phone is on silent. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The app used to look old and have a very outdated interface, but this has since been fixed with the new update. The app is easy to use and has a modern look. Review collected by and hosted on G2.com.

GH
Garrett H.
Systems Administrator
Small-Business (50 or fewer emp.)
"It makes sure you are notified"
4/5
What do you like best about OnPage?

OnPage is a great tool for being notified about pending communications that need to be acknowleged. The notification sound is hard to ignore. Initial setup only took a few minutes, and it was ready to use. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

OnPage ignores your system volume settings. The notification sound will still play unless is turned off from within the app. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Does not work for non-hospitalit call systems"
1/5
What do you like best about OnPage?

Voicemail written out for you so you don’t have to actually listen to each one. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

No texting or ability to respond. Useless for regular on call calls through a jail system. Review collected by and hosted on G2.com.

CF
Chip F.
Manager of IT Service Desk
Mid-Market (51-1000 emp.)
"Efficient and easy to use"
4.5/5
What do you like best about OnPage?

That it is overall simplisitic and easy to use for multiple teams within our organization. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

It does take some time to learn the GUI interface with how to schedule multiple people on call. Also, waiting for the feature to allow the same user to be logged into 2 different groups at the same time on the APP. Review collected by and hosted on G2.com.

Luca H.
LH
Luca H.
Ambulancier AMU
Small-Business (50 or fewer emp.)
"Efficient and Reliable: My Experience with OnPage"
3.5/5
What do you like best about OnPage?

I appreciate OnPage for its robust alert system that ensures critical messages are never missed. The prioritization of alerts helps in managing time-sensitive issues effectively, making it indispensable in high-stakes environments. Its user-friendly interface also allows for seamless navigation and operation. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Despite its many benefits, OnPage can improve by enhancing its integration capabilities with other software. Occasionally, the app experiences delays in syncing with external calendars and databases, which can hinder workflow efficiency. Additionally, a more flexible customization option would be beneficial for tailoring its features to specific organizational needs. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

Thank you for sharing your positive experience with OnPage! We are glad to hear that our robust alert system and prioritization features have been beneficial to you in managing time-sensitive issues effectively. We are constantly updating OnPage with new features and functions. We appreciate your feedback and will continue to strive for excellence in meeting your communication needs.

Darell C.
DC
Darell C.
Sr IT Systems Engineer
Enterprise (> 1000 emp.)
"On Call Notifications Made Easy"
5/5
What do you like best about OnPage?

OnPage offers multiple capability for notification to groups or schedules of groups via multiple methods (app, phone, text) and is very customizable. It does the job its predecessors "used to" do before they grew into monitory platforms and away from simple notification systems. Customer support is very responsive - usually right away, always within a day. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Not much - it does what it is supposed to do. One annoyance from the web management platform is changes often require a page refresh before they show up, and a page refresh ALWAYS goes back to the main Dashboard requiring additional navigation. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

Thank you for the positive feedback! We're pleased that OnPage has been able to meet your notification needs effectively. We understand the inconvenience with the web management platform and will work on improving the user experience. We appreciate your input.

Richard B.
RB
Richard B.
On Call RN for Hospice. Other position Director and founder fo the Virtual Prostate Cancer Clinic at DF/BWCC
Mid-Market (51-1000 emp.)
"ONPage is wonderful system allowing clinicians to relax knowing they'll get important communications"
5/5
What do you like best about OnPage?

The ability to forward pages quickly to othersand set priority of message. I love that a paging sytem allows you to Seach in organization whom to send it too. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I can't think of anything, but perhaps the ability to forward directly to my email or a web-based portal to open on my laptop to cut and paste into documentation on the client. In my other position, running a virtual follow-up clinic, I could see the value in this area also Review collected by and hosted on G2.com.

TS
Travis S.
On-Call Paging Analyst
Small-Business (50 or fewer emp.)
"My OnPage Experience"
4.5/5
What do you like best about OnPage?

Useful for communicating with other coworkers and associates in a fast, secure manner. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

On rare occasions, I won't get notified of a page but I believe that's an issue with my phone. Overall nothing really bad to say. Review collected by and hosted on G2.com.

Tahjay T.
TT
Tahjay T.
Service Desk Analyst II
Mid-Market (51-1000 emp.)
"Effective and Easy to Use"
5/5
What do you like best about OnPage?

OnPage is a great alternative to carrying an extra phone for on-call duties. App is intuitive and easy to use. Alerts can be set to break through any DnD or focus modes so you never have to worry about missing a page. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I wish there were more options for page sounds. The built-in ones are ok and get the job done but more options would be nice. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

We're glad to hear that OnPage is effective and easy to use for your on-call duties. We appreciate your feedback about the page sounds and will take it into consideration for future updates.

KS
Kelly S.
SUD Evaluator
Small-Business (50 or fewer emp.)
"This app is amazing!"
5/5
What do you like best about OnPage?

The fact that it over rides all other apps and even when my phone is on silent, it auto turns sound on for the page alert. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I honestly have not found a downside to this app. Review collected by and hosted on G2.com.