# OnPage Reviews **Vendor:** OnPage **Category:** [IT Alerting Software](https://www.g2.com/categories/it-alerting) **Average Rating:** 4.3/5.0 **Total Reviews:** 313 ## About OnPage OnPage is a secure, critical communication and incident alerting platform that instantly delivers urgent notifications to the right on-call team through persistent, high-priority alerts, overriding mute, with built-in on-call scheduling and collaboration tools. OnPage enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication and on-call management capabilities. With OnPage, healthcare organizations and IT teams are empowered to significantly improve their event detection and response with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, collaboration, mass messaging and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent alerts are never missed. For healthcare organizations, OnPage offers an all-in-one, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, enhance patient outcomes, improve situational awareness and reduce risks. For IT teams, OnPage provides an automated incident alert management and on-call scheduling platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com. ## OnPage Pros & Cons **What users like:** - Users value the **ease of use** of OnPage, appreciating its quick setup and straightforward navigation. (22 reviews) - Users value the **emergency notification system** of OnPage, ensuring they are reachable 24/7 for critical alerts. (11 reviews) - Users find the **easy setup** of OnPage incredibly convenient, facilitating a smooth start to their communication needs. (7 reviews) - Users value the **reliable functionality** of OnPage, even in areas with limited coverage, ensuring seamless communication. (7 reviews) - Users appreciate the **easy setup** of OnPage, allowing for quick installation and hassle-free use right away. (7 reviews) - Users appreciate the **simple and structured interface** of OnPage, making it easy to get started without training. (7 reviews) - Alerting System (5 reviews) - Users value the **reliable alert system** of OnPage, ensuring timely reminders and seamless on-call management. (5 reviews) - Users value the **easy-to-use alerts** from OnPage, streamlining the on-call experience and improving workflow efficiency. (5 reviews) - Automation (4 reviews) **What users dislike:** - Users struggle with **notification issues** as they cannot modify alert tones, especially for non-urgent notifications. (10 reviews) - Users express frustration with the **horrifying default notification noise** that is extremely loud and disruptive, especially at night. (6 reviews) - Users find the **call issues** with OnPage frustrating, lacking direct call options and response functionalities. (4 reviews) - Users find the **interface not user-friendly** , expressing difficulty in navigating and understanding the scheduling platform. (4 reviews) - Users experience **delays in code delivery** during login, causing frustration despite the product's overall effectiveness. (3 reviews) - Difficult Setup (3 reviews) - Messaging Issues (3 reviews) - UX Improvement (3 reviews) - Complex Setup (2 reviews) - Complex UI (2 reviews) ## OnPage Reviews ### 1. OnPage Makes Critical Alerts Hard to Miss with Reliable Escalations **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Help Desk Technician (MSP), Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about OnPage?** OnPage is extremely reliable for critical alerts and escalations. The biggest win for us is that messages are hard to miss—delivery is persistent and attention-grabbing in a way that standard email or SMS just isn’t. The acknowledgement and escalation logic, along with the clear audit trail, helps us ensure the right technician sees the alert quickly, especially after hours. It’s also straightforward to route alerts by team, client, or priority, which keeps our response organized and consistent. **What do you dislike about OnPage?** Some parts of the UI could feel more modern and streamlined, and the reporting/analytics could go deeper—for example, with easier trend views of response times by team or client over time. Also, as with any mobile-notification solution, occasional carrier or OS notification behavior can introduce some variability, although overall it’s still much more reliable than basic SMS/email for urgent alerts. **What problems is OnPage solving and how is that benefiting you?** OnPage helps solve the problem of missed or delayed critical notifications in IT operations. In an MSP setting, we can’t rely on email alone for urgent incidents—alerts get buried, and response time suffers. OnPage provides a dedicated, persistent alert channel for incident management and IT alerting, helping ensure issues are acknowledged quickly and escalated when needed. The result is faster response, clearer ownership during incidents, and more consistent after-hours/on-call support, ultimately improving uptime and the client experience. **Official Response from OnPage Customer Success:** > Thank you for your thoughtful review, we’re glad to hear that OnPage’s persistent alerting, escalation logic, and routing capabilities are helping your team stay responsive and organized, especially after hours. We appreciate your feedback on the UI and reporting features and are currently working on an update for it. ### 2. Reliable Service with Easy Navigation and Customizable Features **Rating:** 4.0/5.0 stars **Reviewed by:** Kylie G. | RN-Cath Lab, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about OnPage?** My service has been reliable despite being located in an area where cell phone and internet coverage are spotty at best. The features of the app are easy to navigate and meet all of my needs, and the tone and volume of the emergency tone will wake me out of even the deepest sleep. Features can be customized according to facility needs as well. **What do you dislike about OnPage?** To the best of my knowledge, this doesn’t integrate with any commonly used EMS platforms. As a Cath lab RN, this means that EMS cannot transmit EKGs over the same system that all of my other communications are sent through. **What problems is OnPage solving and how is that benefiting you?** I have called customer service for help adding new users and re-activating users whose credentials have changed with employment changes. All issues were resolved quickly and professionally. ### 3. Good App, but iOS and Android Need More Consistency for Audio Playback **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2026 **What do you like best about OnPage?** On iOS, I can scrub through audio easily and replay it over and over to catch that one important detail in a message. On Android, I run into the issue of not having the same level of control, so I often have to listen to it all the way through. This makes a real difference for our customer support team during our nightly on-call, where the information we need is time-sensitive and we have to act quickly. The way it integrates into our ConnectWise ticket system is also a plus. **What do you dislike about OnPage?** i have used both ios and android version of the app. i don't like that there is no unity on apps meaning. i should be able to use either or and it just works the same. how i listen to the message is better on an iPhone then android. it would be nice to give the option by the link to either a open your audio file so we can listen and scrub thought the audio file or b being able to open a third party audio app to listen to it. also if the UI is more clean and simple. **What problems is OnPage solving and how is that benefiting you?** an easier way of being notified of after hour calls and able to access them on our ticket system also is a big help ### 4. Efficient Medical Communication, Needs Alert Customization **Rating:** 4.0/5.0 stars **Reviewed by:** Lem D. **Reviewed Date:** February 28, 2026 **What do you like best about OnPage?** I like that OnPage is easy to navigate and use. The escalation of messages if urgent works pretty well, which is crucial for my remote work as a nurse practitioner. It makes communication easier between me, my patients, and the frontline staff. Also, the initial setup was quick and easy, and it didn't take long to install. **What do you dislike about OnPage?** I can't modify the alert tone. I work at night remotely and it's just a challenge when you can't modify the alert tone for non-urgent notifications. I feel like all notifications sent by me are set for URGENT ALERT volume 5. Unless this was set by my company, but I wish that the receiving person can modify the alert tone settings. **What problems is OnPage solving and how is that benefiting you?** I use OnPage for medical communication, which makes it easy to receive notifications about patient messages and escalates urgent ones effectively. It's easy to navigate and use, making my remote work as a nurse practitioner smoother. **Official Response from OnPage Customer Success:** > Thank you for your review, and we are glad that the initial setup process was easy for you! Yes, you can modify the alert tones for both urgent and non-urgent messages. In the OnPage app, go to Settings, Tones, where you’ll be able to select and customize the sounds for each alert type. If you’d like, feel free to reach out and we can walk you through it together. Please contact support@onpagecorp.com. Thank you~ ### 5. Reliable Emergency Alert System with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Facilities Manager II, Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about OnPage?** I like the fact that OnPage overrides your cell phone silent function, allowing you to hear the ringer even if the phone is set to silent. This feature is really cool and I don't need to remember to turn my phone on, it works no matter what. The scheduling feature I've heard is fairly good, which I think is good as well, although it could use some improvement. Also, I like that the billing is very easy with your team. Finally, the initial setup of OnPage was easy. **What do you dislike about OnPage?** I find the scheduling platform a little hard to use, and it could probably use some improvement. Maybe making it a little bit easier to understand would be good. **What problems is OnPage solving and how is that benefiting you?** OnPage sends cautionary notes to people off-site, so we don't need physical presence 24/7. It overrides phone silence settings, ensuring we hear alerts. The billing with the team is easy, and its scheduling, while a bit hard, is generally good. **Official Response from OnPage Customer Success:** > Thank you so much for your thoughtful review! We’re thrilled to hear that you’re enjoying OnPage’s ability to override silent mode, and that your initial setup was easy. We appreciate your honest input about the scheduling platform as well. Improving usability is a priority for us, and we are working on an update. Thanks again for sharing your experience! ### 6. Intuitive, Easy-to-Learn Interface with a Minimal Learning Curve **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2026 **What do you like best about OnPage?** I have been using onpage since November 2025 and I have been very happy with your product. I am the one from our company who setup the entire system from scratch, from the contacts to the groups and the schedules. Your user interface is very intuitive and easy to learn with little to no learning curve. I really like the scheduling feature within your product, it allowed me to setup an entire year’s worth of schedules for our entire IT department in a very short amount of time, even though I had to manually enter in each week because the person on call each week for our company varies throughout the year. I thought it was very ingenious how you can setup escalation groups, so it will page via the onpage app, each person is a specified order until someone acknowledges the alert, so the alert will not get missed no matter what. Also, it is very easy to tell who has or hasn’t registered there account to there smart phone app within the software via a red or green icon within the system. I also like how easy it was to setup the onpage app and sync it to my onpage account/contact within the system. **What do you dislike about OnPage?** When I first log into the onpage my login page it sends me a code via email to allow me to log in. I have to click on send email code several times before it will send the code to me email. **What problems is OnPage solving and how is that benefiting you?** we needed an alert system that would receive email alerts from our eventsentry system and convert those to an alert on our phones that couldn't be silenced via do not disturb. ### 7. Efficient Paging System with Room for Visual Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Nas S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about OnPage?** I really like when OnPage automatically pages me during my shift and doesn't page me when my shift ends. I like how it shows who is on the schedule in a calendar view. It saves me time because I don't have to check the center's schedule, and it also saves time for me when I want to contact other leaders by suggesting their email addresses. The calendar view is easy to work with. **What do you dislike about OnPage?** I didn't like the appearance of the app. The only thing I think can be improved is the way the app looks. **What problems is OnPage solving and how is that benefiting you?** I use OnPage to be automatically paged during my shifts and not paged after. It saves me time checking the schedule and contacting leaders with email suggestions. The calendar view is easy to use. **Official Response from OnPage Customer Success:** > Thank you for your feedback! We’re glad to hear that automatic shift-based paging, the calendar view, and email suggestions are saving you time and improving efficiency. We also appreciate your input on the app’s appearance, an updated web app with a refreshed look is coming soon. If there are any specific design changes or features you’d like to see, we’d love to hear your thoughts at support@onpage.com ### 8. Reliable Paging Without the Hassle **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about OnPage?** I like not having to carry a pager. It's one less thing to worry about when I'm on call, which is stressful enough already. I find OnPage very reliable, and I know I'm going to get my pages on time. Also, the initial setup was very easy. I downloaded the software, did a few test pages, and everything went through without any problems. **What do you dislike about OnPage?** So far, I've not found anything that is a problem. I just wanna make sure it works at night when I'm sleeping and have my phone on sleep mode. It says it would, but I haven't had yet to try it. **What problems is OnPage solving and how is that benefiting you?** OnPage eliminates the need to carry a beeper, reducing stress and worry when I'm on call. It's reliable, ensuring I receive my pages on time. **Official Response from OnPage Customer Success:** > Thank you for your thoughtful feedback! We’re so glad to hear that OnPage has made your on-call experience less stressful by eliminating the need for a separate pager and delivering reliable alerts with an easy setup process. ### 9. Instant Patient Connection and Secure Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Atul D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2026 **What do you like best about OnPage?** I love the immediate connection OnPage provides, as it makes me aware when a patient requests to meet with me at any time during the night. The ability to immediately connect using the available work data, whether through an audio or video call, is incredibly helpful. Additionally, I appreciate the privacy and security that OnPage provides for the information about patients, ensuring safe communication. The initial setup was very easy too; I managed to set it up in minutes. **What do you dislike about OnPage?** NA **What problems is OnPage solving and how is that benefiting you?** I use OnPage to quickly connect with patients wanting to speak with a chaplain during nights and weekends, ensuring immediate communication. It provides privacy and security for patient information, which allows me to safely interact via audio or video calls. The tool enhances effective and timely connection. **Official Response from OnPage Customer Success:** > Thank you so much for your thoughtful and detailed feedback! We’re truly grateful to hear that OnPage helps you stay immediately connected with patients, especially during nights and weekends when timely communication matters most. We appreciate the trust you place in us to help protect patient information while enabling meaningful, real-time connections. Thank you for being part of the OnPage community! ### 10. Stable for Real-Time Dispatch, Needs a Better Dashboard **Rating:** 3.0/5.0 stars **Reviewed by:** Elina K. | Dispatch Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about OnPage?** I appreciate that OnPage is pretty basic and easy to learn, which is really helpful for our work in dispatching drivers in real-time for healthcare logistics and medical courier tasks. The app is pretty stable, and I've never had issues or bugs while using it during runs. **What do you dislike about OnPage?** I think on the dashboard side it could use a lot more features to customize the way you contact people. It also lacks filters to search through your history aside from a few very general ones it’s hard to drill down. The initial setup was awful to be honest. **What problems is OnPage solving and how is that benefiting you?** I use OnPage for dispatching drivers in real-time for healthcare logistics. It provides tools for communication from dispatch to trip completion. **Official Response from OnPage Customer Success:** > Thank you for your review! We are glad that the app is stable for you. OnPage offers several ways to customize and manage messages. You can contact users through the Dispatcher Console, phone, integrations, email, the mobile app, and more. Within the Reports console, you can filter and sort messages, as well as drill down by subject, message body, sender, recipient, delivery status, and other criteria. We’ve also made meaningful improvements to ensure the initial setup process is smooth and straightforward from the start. If helpful, we can schedule a quick call and walk you through everything live. Please contact support@onpagecorp.com. Thank you again for your time and thoughtful review! ### 11. Great app for alarming systems and notifications. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Enterprise (> 1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about OnPage?** We noticed delays and issues with getting alarms and notifications for our building using Verizon and AT&T e-mail to text features. The On Page app was easy to setup, easy to use, and has great customer service. The app instantly alerts our team when needed for building alarms and work order notifications. The user interface is easy to use and setup. You just add all of the users and set the alarms you want users to get. Excellent for notifying our facilities team when needed. **What do you dislike about OnPage?** The only thing that the team does not like is that you cannot silence the alerts with your phone. Our team really needs to put their phone on vibrate during meetings and in sensitive areas. The On Page app overrides this and still alerts very loudly. It would be nice to change the ring tone and be able to set any volume of notification or use the vibrate feature on the phone. **What problems is OnPage solving and how is that benefiting you?** Verizon and AT&T are discontinuing e-mail to text service and OnPage solves this. ### 12. Easy Setup and Seamless Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob M. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 03, 2026 **What do you like best about OnPage?** The integration it has with other platforms and the ease of use of setting it up. **What do you dislike about OnPage?** Sometimes the noise that the alerts make can be annoying. **What problems is OnPage solving and how is that benefiting you?** OnPage solves the problem of being able to alert more than one user from a single number, as well as being able to have people collaborate on the alerts. ### 13. Streamlines On-Call Management with Timely Reminders **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2026 **What do you like best about OnPage?** I really like OnPage for its direct and succinct messages with reminders if pages are not answered timely. It allows me to efficiently triage calls and provides a call back number, streamlining the reasons for the call. The initial setup was easy, which made it simple to get started. **What do you dislike about OnPage?** Call forwarding. **What problems is OnPage solving and how is that benefiting you?** I use OnPage to streamline reasons for calls and provide a callback number. It sends direct, succinct messages with reminders, allowing me to triage calls and reminding me if I don't respond. **Official Response from OnPage Customer Success:** > Thank you for your feedback and review! We’re glad to hear that the concise alerts, automatic reminders, and callback details are helping you triage efficiently, and that the initial setup was smooth and easy to navigate. If you have any questions regarding call forwarding, please reach out to support@onpagecorp.com. Thank you again for your time! ### 14. Great for Clear Team Communication **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2026 **What do you like best about OnPage?** OnPage helps my team communicate clearly and quickly despite complex scheduling demands (including team members with drastically different shifts) **What do you dislike about OnPage?** The formatting of messages (including transcription) can sometimes be inscrutable. **What problems is OnPage solving and how is that benefiting you?** With teams working all hours and no margin for error, OnPage makes sure that all leaders on the team are instantly notified when there's an emergency. The urgency of the message ensures that only the most salient messages are making it through. There's no more "I wasn't told" in our team. ### 15. Impressive Customer Service and Smooth Platform Integrations **Rating:** 0.0/5.0 stars **Reviewed by:** Adi D. | Director of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about OnPage?** I'm impressed with the integration with other platforms. **What do you dislike about OnPage?** It's been slow to set up our phone number for our on call system. **What problems is OnPage solving and how is that benefiting you?** We need an easy to use and reliable on call phone system. ### 16. Confidence-Boosting Alerts for Immediate Action **Rating:** 4.5/5.0 stars **Reviewed by:** shagitha s. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about OnPage?** I find OnPage useful for immediate action, capturing risk, and getting approvals. I appreciate that change summary, impact, risk, and risk rollback are clearly documented in one place. The feature of rollback confidence is valuable as it is helpful if anything is mistakenly done. **What do you dislike about OnPage?** nothing **What problems is OnPage solving and how is that benefiting you?** I use OnPage for immediate action, capturing risks, and getting approvals. It helps in documenting change summaries, impacts, risks, and risk rollbacks clearly in one place. **Official Response from OnPage Customer Success:** > We’re glad to hear that OnPage is helping you drive immediate action, and truly appreciate you taking the time to share your experience and are grateful to have you as part of the OnPage community! ### 17. Easy-to-Navigate App with Flexible Messaging Options **Rating:** 5.0/5.0 stars **Reviewed by:** Stelios K. | Company Director., Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about OnPage?** They respond to emails and any queries very quickly. **What do you dislike about OnPage?** There's nothing that I dislike about OnPage. **What problems is OnPage solving and how is that benefiting you?** OnPage is helping, successfully, with keeping managers informed in a very quick way. ### 18. Clear Visibility Into Incoming Calls, Even When I Can’t Answer **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about OnPage?** I like being able to see which calls are coming in, even when I’m not available to answer. **What do you dislike about OnPage?** The constant alerts that come to my phone keep disrupting me and pulling me away from my other personal activities. **What problems is OnPage solving and how is that benefiting you?** They make sure every call is attended to in a timely manner. **Official Response from OnPage Customer Success:** > Thank you so much for taking the time to share your feedback — we truly appreciate it! We’re glad to hear that you find value in being able to see which calls are coming in, even when you’re unavailable to answer. That visibility is an important part of staying informed. Regarding the constant alerts, those will stop once the message is acknowledged. To acknowledge a message, simply tap into it and mark it as “read.” Once it’s been read, the repeat notifications will stop. We appreciate you sharing your experience, and please don’t hesitate to reach out if you have any other questions or feedback! ### 19. Essential Communication Tool for Pediatrics **Rating:** 5.0/5.0 stars **Reviewed by:** Leened V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2026 **What do you like best about OnPage?** I appreciate OnPage for its timeliness of notifications and communication, which facilitates effective outreach between the provider and the patient. The initial setup of OnPage was easy. **What do you dislike about OnPage?** nothing **What problems is OnPage solving and how is that benefiting you?** OnPage provides communication between patients and providers, enhancing outreach and ensuring timely notifications. **Official Response from OnPage Customer Success:** > Thank you for your feedback! We’re glad to hear that there is effective outreach between the provider and patients because of OnPage, and that the initial setup was smooth and easy to navigate. ### 20. OnPage exactly what we need **Rating:** 5.0/5.0 stars **Reviewed by:** Michael F. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about OnPage?** OnPage was simple to setup and startup was straight forward. **What do you dislike about OnPage?** Cant think of anything I dont like about OnPage **What problems is OnPage solving and how is that benefiting you?** Being in charge of a water department, I have pumps running during all hours of the day. With our decreased work force, there are some shifts left unatttended. This is where OnPage comes into play, OnPage will alert me when one on my pumps unexpectingly stops pumping. OnPage will set an alarm to my Iphone alerting me of the problem. ### 21. Simple, Easy to Use, and Gets the Job Done **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about OnPage?** Simple and easy to use. I like that the system is capable of overriding the cell phone silence switch. **What do you dislike about OnPage?** Sometimes there are errors that appear when trying to erase all messages **What problems is OnPage solving and how is that benefiting you?** Our business was using email to text for remote notification. The cell phone provider discontinued their service and therefore we were left finding an alternative. OnPage filled the gap and provided additional functionality. **Official Response from OnPage Customer Success:** > Thank you for sharing your experience! We’re glad to hear that you find OnPage simple and easy to use, and that the override of the cell phone’s silent switch is making a difference for your team. Data deletion is dependent on your enterprise's retention policy. Please contact support@onpagecorp.com and they will discuss your data retention policy with you and correct the issue you are having. Thank you again for your time! ### 22. Convenient, Productive, and Attention requiring. **Rating:** 3.5/5.0 stars **Reviewed by:** Kas R. | System's Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2025 **What do you like best about OnPage?** Options provided to adjust the sound on the messages with different priority level. **What do you dislike about OnPage?** The fact that you need to change some settings in your phone, so it would work properly on the background specially when the phone is in battery saving mode. **What problems is OnPage solving and how is that benefiting you?** organizing on call rotations and generating alerts on after hour calls. ### 23. OnPage **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon M. | Nurse Practitioner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about OnPage?** It’s easy to use and receive pages. I like how I can change the volume of my page Notifications. I like being able to see the work schedule in advance. **What do you dislike about OnPage?** Sometimes the information has a small relay to update. **What problems is OnPage solving and how is that benefiting you?** It streamlines how we get notifications for patients. I like the options of urgent vs. routine. ### 24. Never Miss an Emergency Call Again! **Rating:** 4.5/5.0 stars **Reviewed by:** Dave A. | Project Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about OnPage?** I like how the system overrides the volume setting on your phone. I get emails and text messages through the night, so I turned down my notifications, but I have missed some of our client's emergency calls. So I had to keep the volume up on my notifications. With OnPage, I can turn everything down, even the ringer, and still get notified of an emergency call. **What do you dislike about OnPage?** So far I have not found anything I do not like. **What problems is OnPage solving and how is that benefiting you?** We had an after-hours emergency notification system for some of our clients. We installed a new phone system and Voice mail system that handled our after-hour notifications. When we changed our phone system, we lost this feature. OnPage has given us this ability back, and it's even better than our previous system. **Official Response from OnPage Customer Success:** > We appreciate your feedback and are pleased to hear that you have not encountered any issues with OnPage so far. We strive to provide a seamless experience for our users. ### 25. It has been a huge help in ensuring I receive requests from hospitals at any time of day **Rating:** 4.0/5.0 stars **Reviewed by:** Laura W. | Chaplain, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about OnPage?** It is easy to use and is simple enough to get the job done! **What do you dislike about OnPage?** The price. I am lucky to admin that covers the cost though. **What problems is OnPage solving and how is that benefiting you?** It is solving our issue to response time to chaplain requests in hospital setting. ### 26. Great for hospital based healthcare **Rating:** 3.5/5.0 stars **Reviewed by:** Katelyn R. | Certified Nurse Midwife, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about OnPage?** I have found this service to be very easy to use. I am a midwife based in a hospital and we use OnPage to receive messages from our answering service when we are on call. We don't use many of the app functions besides reading messages, but the pages are clear and easy to read. **What do you dislike about OnPage?** I wish there were more sound options available for alerts! **What problems is OnPage solving and how is that benefiting you?** OnPage is used to transmit HIPAA compliant messages regarding patient care. It allows us to receive urgent messages quickly and respond to patient needs without delay. ### 27. Saver during Production Failures **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham P. | Senior Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2025 **What do you like best about OnPage?** Due to using onpage, we are on our systems 24/7 as during any issues/failures we get alerted on mobile. **What do you dislike about OnPage?** Nothing as of now. Should add option to choose personal ringtone **What problems is OnPage solving and how is that benefiting you?** We have added onpage ID in our IDMC ETL jobs which run throughout the day at different times. So whenever there is a issue we are alerted on mobile and we do not have to manually check jobs. So it saves a lot of time and efforts **Official Response from OnPage Customer Success:** > Thank you, Shubham, for the great review! We're thrilled to hear that OnPage is helping your team stay on top of production failures and saving time by automating ETL job monitoring. It’s always exciting to hear how teams like yours are leveraging OnPage to stay efficient and responsive. Also, regarding the personal ringtone suggestion—you’ll be glad to know this feature is available on Android! Just go to Settings in your OnPage app > tap High-Priority > select Personal Tone > and upload a .wav file of your choice. On iOS, Apple currently restricts third-party apps from setting custom ringtones, but we’re keeping an eye out for any changes on that front and exploring all possible enhancements. Thanks again for your feedback and for being an OnPage champion! —The OnPage Team ### 28. Assurance that I can be reached **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2025 **What do you like best about OnPage?** I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give my clients and staff a separate contact number and not my personal phone number. I also love that the app breaks through my DND, so as long as my phone is on, I can be reached! **What do you dislike about OnPage?** I found the initial registration for a subscription to be a bit confusing, but their support was right there with me to walk me through it. I wish I could change the alerting ring tone for when I get a page - maybe there is a way, but I have not figured it out yet. **What problems is OnPage solving and how is that benefiting you?** I can easily be reached 24/7! ### 29. seems to work well, no complaints. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about OnPage?** The software seems to work well, the interface is easy to use and understand. **What do you dislike about OnPage?** default notification noise is horrifying. **What problems is OnPage solving and how is that benefiting you?** We use OnPage to notify providers of new consults, and our answering service uses it to notify us of calls from nursing staff and hospital bedside needs. ### 30. Great product and excellent customer service. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2025 **What do you like best about OnPage?** This met a need that we had for automating some after hours support. **What do you dislike about OnPage?** I think the user interface could be a little easier to use. **What problems is OnPage solving and how is that benefiting you?** We needed true after-hours support alerting. ### 31. OnPage Incident Alert Management **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel S. | Security Consulting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2025 **What do you like best about OnPage?** Strong support team helps my team with custom integrations. Very user-friendly interface, and managing the schedules and escalation groups is central and easy. **What do you dislike about OnPage?** OnPage has filled my team's needs quite well! Would love more native integrations, but I've been told that's on the roadmap. **What problems is OnPage solving and how is that benefiting you?** OnPage is helping keep my team engaged and in-reach in around-the-clock Security Operations Center (SOC) scenarios **Official Response from OnPage Customer Success:** > Thank you for the thoughtful review, Samuel! We're so glad to hear that OnPage has been easy to use and helpful for your team's 24/7 SOC operations. It's great to know our support team has made a difference in helping you build custom integrations and streamline your scheduling workflows. We appreciate your feedback on native integrations. In fact, we've recently added several new ones, and for even more flexibility, our Public API allows you to build out exactly what your team needs. That said, expanding our native integration library remains a key focus on our roadmap, and input like yours helps guide that growth. We're grateful to be part of your team's toolkit and look forward to continuing to support your critical operations. —The OnPage Team ### 32. Great App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2025 **What do you like best about OnPage?** Easy to read paging system. Like that I am able to forward messages to co-workers. **What do you dislike about OnPage?** The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't ever make sense. I aways have to listen to the voice message which is inconvenient. **What problems is OnPage solving and how is that benefiting you?** Able to get pages quickly. ### 33. User and admin friendly, always works **Rating:** 5.0/5.0 stars **Reviewed by:** Jerrod P. | Cyber Security Specialist Sr, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2025 **What do you like best about OnPage?** The interface is easy to learn and use. When we handoff our on-call to the next person, the process is simple and quick. System ALWAYS works without delay. **What do you dislike about OnPage?** I would be nice if there was a way to change the on-call list through the app **What problems is OnPage solving and how is that benefiting you?** Helps us easily manage our on-call rotation for all of our IT teams. ### 34. One of good tool got paging alert realtime **Rating:** 4.0/5.0 stars **Reviewed by:** Sunil S. | EDW Solution Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about OnPage?** Realtime Messaging is good and can be use with account or using external email Ids **What do you dislike about OnPage?** Sometime message gets delayed, otherwise it seems to perfect for STERIS implementation. **What problems is OnPage solving and how is that benefiting you?** Jobs alerts were sent to group of people on On-call duties for IT realtime jobs monitoring. ### 35. Works exactly as described... you won't miss another important call/message **Rating:** 4.0/5.0 stars **Reviewed by:** Lauren R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about OnPage?** Just like an old school pager service built into your phone. I love the uncomplicated user interface, and ease of integration into our workflow. We have not needed customer support so can't comment on that but the system seems to work flawlessly **What do you dislike about OnPage?** The price seems a bit high, particularly for small businesses who only need basic features **What problems is OnPage solving and how is that benefiting you?** On page is how we notify our on-call emergency service providers and has functioned flawlessly ### 36. Excellent and professional information for being on call **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan M. | Trauma/Acute care surgeon, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2025 **What do you like best about OnPage?** clear, easy to use, quality of information being forwarded **What do you dislike about OnPage?** "Routine" pages are being sent overnight when they are consults that could be addressed in the morning **What problems is OnPage solving and how is that benefiting you?** opening communication from nurses and other providers ### 37. Useful on call app **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about OnPage?** Not having to carry a pager or extra phone. Love having the app right on my phone **What do you dislike about OnPage?** Was unclear at first how to answer a page **What problems is OnPage solving and how is that benefiting you?** Communication ### 38. Good value **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about OnPage?** Good alert system for getting pages and staff is friendly. **What do you dislike about OnPage?** Not best interface, doesnt have direct way call and disguise # with doximity, **What problems is OnPage solving and how is that benefiting you?** Messages from our office ### 39. suits the purpose **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie F. | Plastic Surgeon, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about OnPage?** simple, easy to use, reasonable pricings **What do you dislike about OnPage?** i wish i could call patients back from within the app **What problems is OnPage solving and how is that benefiting you?** barrier between patient and physician ### 40. Lots of room for improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about OnPage?** It's simple. It does the job with simple communciation. **What do you dislike about OnPage?** Lagged messages, repeated notifications even after I opened the message, and sometimes glitches. **What problems is OnPage solving and how is that benefiting you?** Onpage lets me know when my patient has arrived for treatment. I can know from wherever I am, without being on a computer. ### 41. Good system with some minor issues **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about OnPage?** I like being able hear the voice recording especially when it's a busy night because its prepares the provider for the type of calls that are coming through. It allows the provider to triage the most important calls to return first. **What do you dislike about OnPage?** The issues, I have encountered are pages that come through for other providers and when getting multiply pages, it's often difficult to hear the voices messages because the paging system is repeatedly going off until you listen to it. Unfortunately, when getting pages multiple times it's difficult to listen right away or if your in a patient room. Also, there doesn't seem to be an option decrease the page sound itself, it's very loud and has often startles my patients when it's continues to page until you listen to it. Other than the latter, I prefer it over the old system. **What problems is OnPage solving and how is that benefiting you?** Triage. The voice to text. Time saver ### 42. It's good **Rating:** 3.5/5.0 stars **Reviewed by:** Erica A. | Registered Nurse, Mid-Market (51-1000 emp.) **Reviewed Date:** August 30, 2024 **What do you like best about OnPage?** I like how it alerts to give you a reminder that you are on call to work. Its simple to use which is also amazing! It's great! **What do you dislike about OnPage?** If there's an alert, it keeps going off even after someone’s taken care of it. I get that you want to make sure it’s addressed, but once someone says they're handling it, the alarm should stop without me having to grab my phone. I don’t like having it right next to me, especially if I’m on a call with a patient. Also, it’s frustrating that I can’t page someone directly from the app. I have to send an email to do it. Maybe there’s a feature I don’t know about, but for now, it seems like email is the only option. **What problems is OnPage solving and how is that benefiting you?** It's helping making sure we are not missing any calls, giving us a reminder to call someone back ### 43. Review OnPage **Rating:** 2.5/5.0 stars **Reviewed by:** Neda E. | Doctor, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about OnPage?** It will still give the alarm while the phone is silent **What do you dislike about OnPage?** The alarm tone. It freaks me out, specially while I'm sleeping at night. I tried to change it, but it didn't work. **What problems is OnPage solving and how is that benefiting you?** none **Official Response from OnPage Customer Success:** > Hello Neda, You can change the default alert by going to the bottom of the message page and clicking on Settings. In the Settings tab you can select a different alert tone for your OnPage alerts. In the Settings tab go o Tones/High priority and then select a new tone from the list. ### 44. OnPage, modern paging / alerting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about OnPage?** The OnPage interface is intuitive and works very well. I am able to initiate an alert to our teams quickly and be assured they are notified. This system functions very much like an old school beeper / pager. It alerts the recipients by ensuring the message gets through any Do Not Disturb settings or if the ringer is off. When we have a major incident at work, we can be assured the people we are sending the alert to receive it. No more sleeping through imporant notifications for them! It was easy to setup and configure. It also integrates into our SIEM tools to ensure automated alerts are fired off as expected and needed. **What do you dislike about OnPage?** I haven't found something about the OnPage system I don't like. We are early on into using it however. **What problems is OnPage solving and how is that benefiting you?** Making sure that those who need to be alerted, are. ### 45. Reliable, Easy to Use Product **Rating:** 5.0/5.0 stars **Reviewed by:** Kenneth R. | NOC Technician, Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2024 **What do you like best about OnPage?** As a Network Operations Technician, I highly value OnPage, primarily for its responsiveness and ease of use. In an industry where swift resolution times are not just critical, but also serve as a measure of a company’s effectiveness and reputation, it’s crucial to alert Field Services and Outside Plant teams to an issue as quickly as possible. In my experience with OnPage, personnel are notified within seconds of sending a page, maintaining a successful send rate of 100%. Furthermore, the app facilitates two-way communication throughout the incident timeline. Once a page is sent to an individual or a group, you can simply reply to the original page to provide additional instructions or guidance, or receive feedback and updates from those in the field. **What do you dislike about OnPage?** When logging in for the first time on any given day, a security code is required every time (sent to your email address). While this is a neccessary precaution these days, it does delay the process (albeit slightly). **What problems is OnPage solving and how is that benefiting you?** OnPage addresses the communication challenges often encountered with traditional methods, such as poor cellular coverage, misdirected calls, and directory look-ups. This is beneficial to me as it improves response times to critical incidents, which are closely monitored by management and directly influence my performance evaluation. **Official Response from OnPage Customer Success:** > Thank you for sharing your positive experience with OnPage! We're glad to hear that our product has been reliable and easy to use for your critical operations. Please note that you can go to the settings tab and select Other. Here you will be able to change the frequency of the security code prompt. We appreciate your feedback and will continue to strive for excellence in providing swift and effective communication solutions. ### 46. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** marcela c. | Project Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about OnPage?** Notification system is great and help immediately to be on top **What do you dislike about OnPage?** so far I don't have nothing to say that I don't like **What problems is OnPage solving and how is that benefiting you?** Work related ### 47. Makes being on-call so convenient **Rating:** 5.0/5.0 stars **Reviewed by:** Trae C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2024 **What do you like best about OnPage?** It's really clear and easy to understand while also giving you all the necessary information you need. All it takes is downloading the app and logging in and then that should be all that's necessary. It's made being on-call a much smoother and less stressful process since I'm able to see a urgent ticket that comes in rather than having to check the ticket board every few minutes. **What do you dislike about OnPage?** It could be due to user error, but I'd like a way to possibly send a push to my coworkers through the app if it's something I have questions about, or something I'm struggling with. If I'm having a hard time with something or need guidance I have to screen shot it and send it through teams or a text message. **What problems is OnPage solving and how is that benefiting you?** We use it to get urgent tickets sent to our phone while we are on call during off hours. In the past we had to keep an eye on the ticket board and it made being off the clock a slightly stressful time. Now knowing I'll get sent a notification has let me relax and be able to enjoy my on-call days so much more. **Official Response from OnPage Customer Success:** > We're glad to hear that OnPage has made being on-call more convenient and less stressful for you. We appreciate your feedback about the push notification. You can forward alerts or create alerts in the app and forward them as Push alerts to other contact or groups in your Enterprise. You can click on an existing alert and forward it to other contacts in your Enterprise or create a new alert and add jpeg or png files, PDF's, word docs, and voice recordings. If you have any questions or need assistance, please don’t hesitate to contact us at 781-916-0040, option 8, or email Support at support@onpagecorp.com. ### 48. OnPage Review **Rating:** 3.5/5.0 stars **Reviewed by:** a l. | New Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about OnPage?** Ease of being able to create an account and use right away **What do you dislike about OnPage?** I needed more training on how to actually flex the free tool and how to use it for what i was looking for **What problems is OnPage solving and how is that benefiting you?** I was looking to help use this as a tool for site health and website speed and performance ### 49. If an urgent issue requires my attention, I know I will get paged **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 27, 2024 **What do you like best about OnPage?** I love the fact that I can easily integrate onpage into my systems, and have it “page” me when an urgent issue needs my immediate attention. I work on cases that need to be immediately communicated, sometimes even in the middle of the night if they’ve originated in a different geographic location. And onpage exactly let me achieve that. **What do you dislike about OnPage?** Honestly, everything has been working well the way it should. **What problems is OnPage solving and how is that benefiting you?** I was desperately looking for a system that could get me up in the middle of night to page me with only critical alerts. I wasn’t looking for any bills and whistles to be frank, and onpage was the silver bullet solution I chanced upon. ### 50. Reliable communication during my on-call shifts **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2024 **What do you like best about OnPage?** I enjoy the reliability of the app. Whenever I am on-call at the hospital, I am easily reachable through OnPage. The notifications are loud and always wake me up even if I am called in at night. It has made my on-call experience much better because I could stop worrying about if I am going to miss a call if my phone is on silent. **What do you dislike about OnPage?** The app used to look old and have a very outdated interface, but this has since been fixed with the new update. The app is easy to use and has a modern look. **What problems is OnPage solving and how is that benefiting you?** OnPage replaced old communication methods that failed to wake up me and the other doctors. Now we are always ready to tend to urgent patient needs. ## OnPage Discussions - [Who uses OnPage?](https://www.g2.com/discussions/who-uses-onpage) - 1 comment, 1 upvote - [What is OnPage used for?](https://www.g2.com/discussions/what-is-onpage-used-for) - 1 comment - [View OnPage pricing details and edition comparison](https://www.g2.com/products/onpage/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-12+14%3A37%3A47+-0500&secure%5Bsession_id%5D=754a49f1-cec9-4b91-9dec-1e35c4d608e6&secure%5Btoken%5D=c705da17cb7496b00fcebcc0e8f4654c52d12f82e1bfd23ba1c00a635769a6f3&format=llm_user) ## OnPage Integrations - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [EventSentry](https://www.g2.com/products/eventsentry/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Telescope](https://www.g2.com/products/telescope-analytics-ltd-telescope/reviews) ## OnPage Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Operations** - Automated Scheduling - Absence Management - Mobile Access - Resource Management **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Generative AI** - AI Text Generation **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Patient Management** - Staff Scheduling - CDI (Clinical Document Improvement) **Generative AI** - AI Text Generation - AI Text Summarization **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top OnPage Alternatives - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - 4.5/5.0 (932 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) - 4.5/5.0 (759 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,289 reviews)