There is a place for everything or we can create it. Great way to interact with customers via messages and give them updates. Review collected by and hosted on G2.com.

As an administrator I would like to include the mortgage advisor in messages to the client. Review collected by and hosted on G2.com.

It is the best solution in the market for people managing loan origination, it takes the customer from start to finish in a quick and intuitive manner, then it directs them through the process, the documentation and things that often take a lot of time and back and forth. It's the 'one stop shop' way in which it manages everything that we find most useful. Review collected by and hosted on G2.com.

There aren't features that we dislike; in general, there is always 'more' but the team regularly do meetings with large groups of users to determine what should be built next and that means you get to participate in the solution while also getting an idea of best practice from other market participants. This is a highly inclusive and consensus-driven way of solving the market problems faced in mortgage origination and no other company solves for issues in this way. Review collected by and hosted on G2.com.

The platform eliminates the paperwork and hours spent on applications and makes the entire process more efficient and productive.

Everything can be done on the platform, and no more need to do the paperwork. All the processes are digital. The system also has an AI-powered identity verification solution that helps makes verification easy. Review collected by and hosted on G2.com.

The product is fantastic. It would be great to be able to connect the API to integrate with existing solutions. Review collected by and hosted on G2.com.

Very useful portal for submitting documentation to mortgage lenders. Very user friendly Review collected by and hosted on G2.com.

Allowing larger files to be downloaded, can have an issue with some larger files that can be frustrating at times Review collected by and hosted on G2.com.

This system is so user-friendly, and everything is in one place! From the broker and customer side, the mortgage process from start to finish is very smooth and seamless. Hadeed has been such a fantastic help and is so open to our team's suggestions, whether that has been to change something that would make our process smoother or fix any bugs we had come across. The mailbox function has been very useful for us as we can all see correspondance from the clients if a follow up is needed when a team member is out of office. Review collected by and hosted on G2.com.

There is nothing I can say that I don't like about the system. Any issues up to now we have come across have always had a simple explanation or have been rectfied with no delyay. Review collected by and hosted on G2.com.

Having made a decision to open my own mortgage brokerage, I was very open to reviewing all the options available on the market to see who would be the best provider to partner with. After getting demos from a number of providers, I went with Online Applications & this was one of the best decision I have made for the brokerage. The customer journey from start to finish couldn’t be easier. All feedback from my customers has been positive. While it’s great my customers love the platform, I’m the exact same. The amount of time saved & the ease at which I can package applications is a game changer

Hadeed has been absolutely top class with any queries I had while I was getting used to the new system. I honestly couldn’t recommend this platform anymore. Review collected by and hosted on G2.com.

N/A - Platform has been great. I honestly don't dislike anything about the platform Review collected by and hosted on G2.com.

Everything is in one place on this platform - from the start of the mortgage process to drawdown. I utilise the in built mailbox alot so I can keep track of all correspondence on a case. This is especially handy when anyone in the team needs to refer back to a query. (either from the bank or the client) I would highly recommend OnlineApplication. Review collected by and hosted on G2.com.

Any issues that I come across or features I think would be beneficial to us I would email Hadeed to notify. He is very prompt in replying and implementing any changes that improve the quality and efficency of this platform. Overall, on a day to day basis I don't dislike anything with the platform. Review collected by and hosted on G2.com.

easy for clients to provide their mortgage application details and documents in a secure and compliant way.

We started using the software just as the world was going into lockdown in early 2020 and have not looked back.

The software has revolutionized the way we work and interact with clients.

Updates and improvements to the software every week.

Really progressive and forward thinking company. Review collected by and hosted on G2.com.

No ability to run reports yet but I believe that is coming soon. Review collected by and hosted on G2.com.

The platform is designed perfectly and is so easy. Applying for a mortgage takes minutes which makes customers very happy. It is also self driven so customers can upload all of their documents and track their application without having to get in touch with us or meet in person. There is a lot less stress in general with the online application. Review collected by and hosted on G2.com.

There is not really anything I dislike. The support teams are great at solving problems quickly if any are to come up. Review collected by and hosted on G2.com.

The fact that clients can upload all their documents themselves is great. We've been able to automate previous tasks which were very time consuming. Our clients are able to get real time information on their mortgage application without feeling compelled to call or email us. Review collected by and hosted on G2.com.

Nothing really. It'd be great if the Banks got on board with integration but that's nothing to do with the team behind the software. Review collected by and hosted on G2.com.