# Best Enterprise Legal Management (ELM) Software

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   Enterprise legal management (ELM) software, sometimes referred to as legal operations software is used by in-house legal departments to handle daily operations. In-house legal professionals use enterprise legal management tools to manage legal spend, keep an electronic database of legal records, and generate reports with analytics related to legal activity.

Enterprise legal management software often includes intake, matter management, contract management, spend management, knowledge management, legal hold, billing, and analytics capabilities. Corporate legal departments use enterprise legal management solutions to maintain a holistic view of their activities, control legal spending, and manage an electronic legal record repository. Key functions of enterprise legal management software include process automation and create a centralized hub for all relevant operations information.

Enterprise legal management solutions can be used as standalone pieces of software as they often provide end-to-end functionality for legal department management. However, most enterprise legal management software will integrate with document management systems and other basic office software. Enterprise legal management solutions may contain functionalities of [legal billing software](https://www.g2.com/categories/legal-billing) or integrate with legal billing solutions, but are distinct in that they are designed specifically for in-house legal departments. Enterprise legal management solutions cannot be housed in the legal billing software category.

To qualify for inclusion in the Enterprise Legal Management category, a product must:

- Include spend and matter management features
- Provide e-billing functionality
- Be designed primarily for use by internal legal departments





## Category Overview

**Total Products under this Category:** 53


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 1,300+ Authentic Reviews
- 53+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Enterprise Legal Management (ELM) Software At A Glance

- **Leader:** [Legal Tracker](https://www.g2.com/products/legal-tracker/reviews)
- **Highest Performer:** [Streamline AI](https://www.g2.com/products/streamline-ai/reviews)
- **Easiest to Use:** [Brightflag](https://www.g2.com/products/brightflag/reviews)
- **Top Trending:** [Streamline AI](https://www.g2.com/products/streamline-ai/reviews)
- **Best Free Software:** [Brightflag](https://www.g2.com/products/brightflag/reviews)


---

**Sponsored**

### Filevine

Filevine is the pioneer of the Legal Operating Intelligence System, LOIS. While traditional platforms often bolt AI onto legacy frameworks, Filevine embeds intelligence into the core of legal work, providing a unified system of truth where data, documents, and workflows operate with total clarity. From elite litigation firms to complex corporate counsel departments, legal professionals use Filevine to move faster, think strategically, and command better outcomes without the friction of toggling between disconnected tools. By centralizing every matter, contract, and communication, Filevine replaces fragmented chaos with a single source of intelligence. This shift allows teams to move beyond mere task management and into a state of high-performance legal work. Whether drafting complex motions, analyzing discovery, or managing intricate billing cycles, the platform ensures that every action is grounded in the full context of the case. Modern legal teams rely on Filevine to drive consistency and scale: Unified Matter Management: Every document, note, deadline, and communication is housed in one location, ensuring the entire team operates from the same set of facts. Embedded Legal Intelligence: LOIS works behind the scenes to automate drafting, analyze dense discovery files, and surface insights that might otherwise remain buried in data. Operational Clarity: Integrated timekeeping, billing, and payments eliminate the need for third-party plug-ins, creating a seamless financial workflow tied directly to case progress. Strategic Automation: Beyond simple task reminders, the system executes complex workflows that accelerate the journey from intake to resolution. Data Integrity: A single system of truth reduces the risk of human error and ensures that sensitive client information is protected within a secure, professional-grade infrastructure. The platform is built to handle the heavy lifting of legal operations, allowing lawyers to reclaim hours previously lost to administrative overhead. This focus on utility ensures that as a firm grows, its processes remain lean and its outcomes remain predictable. By turning silent data into active intelligence, Filevine provides the edge necessary to navigate the complexities of the modern legal landscape.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1256&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=7673&amp;secure%5Bresource_id%5D=1256&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fenterprise-legal-management-elm&amp;secure%5Btoken%5D=80688bc6d5e7b8c56ab328f6daa08a95daf0007d7187adc23982cb18230ae7f1&amp;secure%5Burl%5D=https%3A%2F%2Fwww.filevine.com%2Fnew-features%2F&amp;secure%5Burl_type%5D=paid_promos&amp;secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [Legal Tracker](https://www.g2.com/products/legal-tracker/reviews)
  Thomson Reuters spend management – Legal Tracker is a world-class solution with unmatched invoice analysis capabilities, advanced AI bill review, document understanding and processing through machine-learning models, and powerful, predictive analytics and enhanced benchmarking tools. Using Thomson Reuters spend management, you can start making proactive, data driven decisions around spend management and achieve real-time savings, while delivering services for your business partners on time and on budget. Legal Tracker Advanced Named ACC Value Champion, 2022 The Association of Corporate Counsel (ACC) has awarded Volkswagen Groups of America, Inc. and Legal Tracker Advanced its 2022 Value Champion Award. With streamlined workflow and powerful data analytics, the rate increase process was improved to deliver savings, resulting in the award. Providing comprehensive matter management, easy legal e-billing, custom analytics, and seamless integration with existing tools and systems, Legal Tracker (formerly Serengeti Tracker) is the ideal solution for in-house departments and law firms. A professional services team, 24/5 live support, and an online Help site backs all of this up. Over 1,800 corporate law departments, from Fortune 500s to startups, use Legal Tracker for billing and matter management reporting analytics. Using this turnkey corporate legal software, they are able to control costs, reduce legal spend, streamline operations and deliver predictable budgets. Legal Tracker allows users to securely manage invoices in any electronic format for all firms they work with worldwide. With one secure platform that can integrate with their accounts payable department, they can automate approvals, audits, and electronic invoice routing of legal bills. Legal Tracker is also popular for its matter management features. Users can access all aspects of their legal matter, from documents and emails to deadlines and personnel, all in one place, from all of their law firms. A legal department can be complex, and it faces constant scrutiny. What metrics are most useful for showing value? Data-driven decisions require accurate metrics. With Legal Tracker&#39;s reporting tools, you can easily show your organization’s leadership team how your in-house legal department and outside law firms are performing. Measure performance, review spend and budget, and benchmark your data against others in the market. Engage our experts at any stage to maximize Legal Tracker benefits. Let us help you with your data services, implementation, cloud integrations, and more.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 151

**User Satisfaction Scores:**

- **Visualization:** 8.4/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.6/10)
- **Dashboard:** 8.3/10 (Category avg: 8.2/10)
- **Reporting:** 8.5/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Thomson Reuters](https://www.g2.com/sellers/thomson-reuters)
- **Company Website:** https://www.thomsonreuters.com/en.html
- **Year Founded:** 2008
- **HQ Location:** Toronto, CA
- **Twitter:** @thomsonreuters (150,455 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1400/ (36,465 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Paralegal, Senior Paralegal
  - **Top Industries:** Legal Services, Construction
  - **Company Size:** 57% Enterprise, 24% Mid-Market


### 2. [Brightflag](https://www.g2.com/products/brightflag/reviews)
  Brightflag’s AI-powered enterprise legal management (ELM) platform provides Chief Legal Officers, General Counsel, and heads of legal operations with visibility into work and spend, tools that improve productivity, and insights needed to operate strategically. Brightflag customers benefit from automatic monthly software updates and a proactive, consultative customer service team whose mission is to make them better month after month and year after year.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 173

**User Satisfaction Scores:**

- **Visualization:** 8.2/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.6/10)
- **Dashboard:** 8.5/10 (Category avg: 8.2/10)
- **Reporting:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Brightflag](https://www.g2.com/sellers/brightflag)
- **Company Website:** https://www.brightflag.com
- **Year Founded:** 2014
- **HQ Location:** New York, NY
- **Twitter:** @brightflaghq (898 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10448147/ (181 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Legal Operations Manager
  - **Top Industries:** Legal Services, Information Technology and Services
  - **Company Size:** 57% Enterprise, 27% Mid-Market


### 3. [LawVu](https://www.g2.com/products/lawvu/reviews)
  LawVu is the AI-powered legal workspace for in-house legal teams. A unified suite of productivity and collaboration tools with intake, matter management, and reporting at the core –&amp;nbsp;plus the ability to add contract lifecycle and spend management modules – helping legal teams manage work, gain visibility, and drive better business outcomes from one configurable platform. All supported by private, easy-to-use AI, an intuitive interface, and seamless integrations with the tools you already use. LawVu Draft is our AI-powered contract drafting and review solution, available as part of the LawVu platform or as a standalone product. Embedded in Microsoft Word, LawVu Draft combines AI with your legal team’s institutional knowledge to create, review, and refine contracts using your own clauses, precedents, and playbooks – with instant proofreading, redlining, and risk checks built in. Together, LawVu and LawVu Draft give legal teams the flexibility to manage end-to-end legal operations or start with AI-powered contract drafting and expand over time.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 92

**User Satisfaction Scores:**

- **Visualization:** 7.7/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.6/10)
- **Dashboard:** 8.4/10 (Category avg: 8.2/10)
- **Reporting:** 7.7/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [LawVu](https://www.g2.com/sellers/lawvu)
- **Company Website:** https://lawvu.com
- **Year Founded:** 2015
- **HQ Location:** Tauranga, Bay Of Plenty
- **Twitter:** @Law_Vu (906 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lawvu/ (153 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Legal Counsel
  - **Top Industries:** Legal Services, Hospital &amp; Health Care
  - **Company Size:** 50% Mid-Market, 37% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (23 reviews)
- Customer Support (17 reviews)
- Efficiency (14 reviews)
- Tracking (10 reviews)
- Organization (9 reviews)

**Cons:**

- Missing Features (5 reviews)
- Access Limitations (4 reviews)
- Communication Delays (4 reviews)
- Document Management (4 reviews)
- Integration Issues (4 reviews)

### 4. [ServiceNow Legal Service Delivery](https://www.g2.com/products/servicenow-legal-service-delivery/reviews)
  Modernize legal operations with efficient service delivery. Eliminate silos and manual steps to make faster decisions and increase productivity.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Visualization:** 8.6/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.6/10)
- **Dashboard:** 8.1/10 (Category avg: 8.2/10)
- **Reporting:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow)
- **Year Founded:** 2004
- **HQ Location:** Santa Clara, CA
- **Twitter:** @servicenow (54,215 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/29352/ (32,701 employees on LinkedIn®)
- **Ownership:** NYSE:NOW

**Reviewer Demographics:**
  - **Company Size:** 64% Mid-Market, 27% Enterprise


### 5. [Streamline AI](https://www.g2.com/products/streamline-ai/reviews)
  Streamline AI is an AI-powered intake and matter management system for in-house legal teams, with legal request intake, collaboration, and automated approval and review workflows in a unified, intuitive central hub.&amp;nbsp; Streamline AI automatically consolidates all legal requests into one centralized source of truth and simplifies legal work triage and management from start to finish. The platform provides complete visibility across all legal matters, including detailed comments and notes, legal-only comments, approvals tracking, and real-time legal metrics that populate out of the box. Designed specifically for in-house legal teams, Streamline AI allows teams to focus their time on efficient and effective work instead of administrative tasks.&amp;nbsp; Streamline AI is loved by customers such as Logitech, Gusto, 8x8, and more. With Streamline AI, in-house legal departments can: ✅ Get time to value in weeks. It’s easy to build conditional workflows for review and approval routing with no code knowledge required. Streamline integrates with Slack, Salesforce, and email and works in the background to bring requests to one place so there’s minimal disruption to existing processes. ✅ Improve operational efficiency. Get a comprehensive overview of team matters, with all legal request details, approvals, and updates organized in one place. With more visibility into team capacity, you can get ahead of issues and keep operations running smoothly. ✅ Reduce friction for the business. Eliminate unnecessary back and forth with dynamic intake forms, conditional prompts, and automatic workflow routing. Keep business and approval teams in the loop with status updates. By leveraging automation and streamlining collaboration, legal teams can deliver better business results sooner. ✅ Make better-informed decisions. Get clarity into real-time team metrics, including SLA response time, request volume by type, team member, requester team, nonstandard terms volume, and more. With an understanding of performance metrics and trends, bring visibility to team impact, make data-driven resource decisions, and preempt bottlenecks. ✅ Capture a comprehensive audit trail. Streamline AI keeps track of every step and approval, providing a clear history if questions arise later. It’s easy to understand who did what and when, making compliance and accountability a breeze.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 28

**User Satisfaction Scores:**

- **Visualization:** 9.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.6/10)
- **Dashboard:** 9.1/10 (Category avg: 8.2/10)
- **Reporting:** 8.4/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Streamline AI](https://www.g2.com/sellers/streamline-ai)
- **Company Website:** https://www.streamline.ai
- **HQ Location:** Millbrae, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/streamline-ai/ (43 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services
  - **Company Size:** 54% Mid-Market, 39% Enterprise


### 6. [Xakia](https://www.g2.com/products/xakia/reviews)
  Xakia is a purpose-built legal matter management software that simplifies and automates legal operations for in-house legal teams. From matter management and legal intake to spend tracking and analytics, Xakia consolidates all legal workflows into a beautiful client portal that is easy to use, scalable and elegant. Designed for legal teams of 2 - 200, Xakia centralizes legal workflows in a simple, powerful and affordable solution, reducing administrative burden and improving team efficiency. Key Capabilities: Matter Management: Organize all legal matters and documents in one system with a full lifecycle view, from intake to resolution. Legal Intake &amp; Triage: Streamline requests from internal clients and ensure consistent prioritization. Spend &amp; Budget Management: Track legal spend in real time, manage budgets, and report on cost efficiency. Reporting &amp; Analytics: Use out-of-the-box beautiful, interactive and configurable dashboards and reports to make data-driven decisions. Integrations: Connect seamlessly with Microsoft Outlook and Word, Salesforce, SharePoint, Slack, and other business tools. Xakia is known for its user-friendly interface, fast onboarding, and exceptional customer support, helping legal teams deliver smarter, faster, and more cost-effective legal services, all adjustable to meet each legal team&#39;s needs. Benefits of Xakia: - Reduce administrative overhead and manual work - Gain full visibility into legal matters and spend - Automate workflows and improve collaboration - Ensure compliance and mitigate risk - Maximize the ROI of your legal operations and legal department Xakia is a global legal technology company with clients across five continents. It is a female-founded and led company, with headquarters in Melbourne, Australia, London, UK and Kansas City, USA.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Visualization:** 9.2/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.6/10)
- **Dashboard:** 8.7/10 (Category avg: 8.2/10)
- **Reporting:** 9.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Xakia Technologies](https://www.g2.com/sellers/xakia-technologies)
- **Year Founded:** 2016
- **HQ Location:** Kansas City, US
- **LinkedIn® Page:** https://www.linkedin.com/company/xakia-technologies/ (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Higher Education
  - **Company Size:** 64% Enterprise, 27% Small-Business


### 7. [SimpleLegal, An Onit Product](https://www.g2.com/products/simplelegal-an-onit-product/reviews)
  SimpleLegal, part of Onit’s Enterprise Legal Management (ELM) suite, is an AI-native e-Billing and spend management solution that combines powerful functionality with intuitive ease of use. Designed to be highly configurable and quick to adopt, SimpleLegal helps legal teams streamline invoice review, matter management, vendor collaboration, and budget tracking without the complexity of traditional enterprise platforms. Seamless integration with ERP and finance systems ensures real-time visibility into spend and performance while flexible workflows adapt to each organization’s needs. With SimpleLegal, legal teams gain the clarity, control, and confidence to reduce costs, optimize operations, and deliver measurable business value.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 78

**User Satisfaction Scores:**

- **Visualization:** 7.9/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.6/10)
- **Dashboard:** 8.5/10 (Category avg: 8.2/10)
- **Reporting:** 8.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Onit, Inc.](https://www.g2.com/sellers/onit-inc)
- **Company Website:** https://www.onit.com/
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @onitapps (704 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/onit/ (512 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Legal Operations Manager
  - **Top Industries:** Information Technology and Services, Legal Services
  - **Company Size:** 52% Enterprise, 24% Mid-Market


### 8. [LexisNexis CounselLink](https://www.g2.com/products/lexisnexis-counsellink/reviews)
  LexisNexis® CounselLink® is the leading cloud-based legal management solution designed to help corporate legal departments gain 100% visibility into their work, matters, and invoices. CounselLink delivers Work Management, Financial Management, and Vendor Management solutions in one easy to use platform to help you to control costs, maximize productivity, and make better decisions. Gain access to meaningful data around the work your legal team does so you can demonstrate the value your department brings to the table. For nearly 30 years, LexisNexis has been providing innovative solutions for corporate legal departments – and we craft these solutions based on insights from thought leaders, industry expertise, and customer feedback.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 16

**User Satisfaction Scores:**

- **Visualization:** 7.8/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.6/10)
- **Dashboard:** 9.2/10 (Category avg: 8.2/10)
- **Reporting:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [LexisNexis](https://www.g2.com/sellers/lexisnexis)
- **Year Founded:** 1970
- **HQ Location:** New York
- **Twitter:** @NexisSolutions (1,260 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lexisnexis/ (9,642 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Legal Services, Law Practice
  - **Company Size:** 56% Small-Business, 25% Enterprise


### 9. [Plexus](https://www.g2.com/products/plexus-plexus/reviews)
  Empower your team to focus on more strategic work with the world’s most advanced Legal Operating System. Plexus Gateway is Legal Automation, Matter Management and Contract Management in one integrated platform. Adopt one at a time or all together, and implement the legal transformation strategy of your dreams today. Plexus is on a mission to transform legal value. Through advanced technology and flexible access to world-class talent, Plexus powers the world’s leading organisations, enabling legal teams to deliver more with less, and freeing lawyers to focus on higher value strategic work. Founded in Melbourne 2011, Plexus now has an international footprint with offices in Sydney, London and Washington DC. The business has been profiled as a case study in the disruption of the professional services industry by HBR, INSEAD, ACU, and RMIT, and their thought leadership can often be found published in the AFR, Sydney Morning Herald, ALB, Lawyers Weekly and The Age. Learn more: https://www.plexus.co/product/plexus-gateway


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Visualization:** 9.4/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.6/10)
- **Dashboard:** 8.1/10 (Category avg: 8.2/10)
- **Reporting:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Plexus](https://www.g2.com/sellers/plexus)
- **Year Founded:** 2010
- **HQ Location:** Melbourne, AU
- **Twitter:** @PlexusLegal (110 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2263489/ (85 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 60% Enterprise, 40% Mid-Market


### 10. [Coheso](https://www.g2.com/products/coheso/reviews)
  Coheso is an in-house legal front door and work management platform built for corporate legal and compliance teams. Coheso automates in-house legal work from request to resolution. We unify intake, task management, and collaboration in a structured system that forms the foundation for generative and agentic AI. Business users get immediate answers to routine legal questions. When escalation is needed, Coheso gathers context, pulls relevant documents, and drafts an initial response for legal to review. From a single shared workspace, legal teams can deploy AI across requests, tasks, and workflows. We partner with in-house legal and compliance teams to tailor systems that support advanced AI-driven workflows and processes.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Visualization:** 10.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.6/10)
- **Dashboard:** 10.0/10 (Category avg: 8.2/10)
- **Reporting:** 8.9/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Coheso](https://www.g2.com/sellers/coheso)
- **Company Website:** https://www.coheso.ai/
- **Year Founded:** 2023
- **HQ Location:** New York, US
- **LinkedIn® Page:** https://www.linkedin.com/company/coheso/ (9 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Mid-Market, 17% Enterprise


### 11. [TyMetrix 360](https://www.g2.com/products/tymetrix-360/reviews)
  SaaS-based e-Billing and Matter Management solution, TyMetrix® 360° lets you manage everything from matters and invoices to budgets and rates - all in one ready-built, easy to use, and simple to learn solution. https://www.wolterskluwer.com/en/solutions/enterprise-legal-management/tymetrix-360


  **Average Rating:** 3.6/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Visualization:** 9.4/10 (Category avg: 8.3/10)
- **Ease of Use:** 7.4/10 (Category avg: 8.6/10)
- **Dashboard:** 8.9/10 (Category avg: 8.2/10)
- **Reporting:** 8.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Wolters Kluwer ELM Solutions](https://www.g2.com/sellers/wolters-kluwer-elm-solutions)
- **Year Founded:** 1998
- **HQ Location:** Houston, US
- **Twitter:** @Wolters_Kluwer (17,830 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wolters-kluwer-elm-solutions/ (528 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 30% Small-Business


### 12. [Mitratech Acuity ELM Essentials](https://www.g2.com/products/mitratech-acuity-elm-essentials/reviews)
  Acuity ELM is the leading cloud-based legal spend management solution popular for legal operations at small and mid-sized organizations seeking an easy-to-use and quick-to-implement solution to optimize legal processes and reduce spend that can grow with you. Acuity is a truly collaborative and transparent solution for legal departments to have visibility during collaboration between internal and external counsel. The unique reporting and analytics of Acuity educates your team with the foundations of what you should be measuring to find your business goals, and how you can hit those outcomes. With a 25-year proven track record of client satisfaction for general counsel, attorneys, paralegals, and legal professionals, Acuity ELM allows your team to gain insights for better decision making, gain visibility and control over matter processes. The solutions below and many more to empower your teams: Save time with invoice reporting, where bills are audited before they&#39;re ready for review. -eBilling -Matter Management -Reporting &amp; Analytics -Collaboration Tools -Legal Hold -Mass Tort Manager


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 110

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Mitratech](https://www.g2.com/sellers/mitratech)
- **Year Founded:** 1987
- **HQ Location:** Austin, TX 
- **Twitter:** @MitratechLegal (1,051 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mitratech/ (2,064 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Paralegal, Office Manager
  - **Top Industries:** Law Practice, Legal Services
  - **Company Size:** 51% Small-Business, 41% Mid-Market


### 13. [Mitratech TeamConnect](https://www.g2.com/products/mitratech-teamconnect/reviews)
  Mitratech TeamConnect is an enterprise legal management (ELM) platform designed for in-house legal departments that need greater visibility, control, and efficiency across complex legal operations. Built on decades of legal domain expertise and shaped through ongoing collaboration with legal operations professionals, TeamConnect serves as a centralized system of record for managing matters, legal spend, documents, and workflows in a secure, configurable environment. By consolidating legal data and processes into a single platform, TeamConnect helps legal teams move away from disconnected tools and manual processes, improving consistency, reporting, and decision-making across the legal function. Core capabilities include: - Matter management to centralize and track all legal work - eBilling and legal spend management to improve cost control and billing compliance - Document and workflow automation to reduce manual effort and standardize processes - Reporting and analytics for real-time visibility into performance, risk, and spend - Integrations with business systems such as Microsoft Outlook and Salesforce What sets TeamConnect apart: - Deep configurability without heavy IT reliance: Adapt workflows, data models, and reporting to match how your legal team operates today, and as it evolves - Enterprise-grade scalability for complex environments: Support global legal operations, multiple stakeholders, and high-volume matter and spend management - Legal operations–first design: Built to improve visibility, governance, and operational efficiency, not just track matters - Embedded ARIES™ AI capabilities: Practical, governed AI to support tasks like invoice review, data extraction, spend analysis, and natural-language insights - Customer-driven innovation: Continuous product enhancements shaped by direct input from the legal teams using the platform TeamConnect helps legal departments operate with greater clarity and control, enabling more consistent processes, stronger oversight of legal spend, and more informed decision-making across the business.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 9

**User Satisfaction Scores:**

- **Visualization:** 8.3/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.6/10)
- **Dashboard:** 8.8/10 (Category avg: 8.2/10)
- **Reporting:** 8.8/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Mitratech](https://www.g2.com/sellers/mitratech)
- **Year Founded:** 1987
- **HQ Location:** Austin, TX 
- **Twitter:** @MitratechLegal (1,051 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mitratech/ (2,064 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 60% Small-Business, 20% Mid-Market


### 14. [Provakil](https://www.g2.com/products/provakil/reviews)
  We empower businesses with greater visibility into their legal operations and arm them with critical information necessary for decision making and execution. Companies use Provakil to manage processes across Dispute Resolution, Pre &amp; Post Dispute Resolution, Contract Management, Credit Recovery &amp; Collections - Legal, and Intellectual Property Protection &amp; Enforcement. Across these suite of Products, our Users find value in automating key processes around gathering and storing information, generating documents, combining information from disparate external and internal sources of data, assigning tasks through workflows, finding what&#39;s most important to address, and extract key business insights through extensive reporting. Trusted by over 200 enterprises and law firms, Provakil revolutionises how legal professionals operate, enabling them to achieve unprecedented growth and streamlined operational efficiency.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 19

**User Satisfaction Scores:**

- **Visualization:** 10.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.6/10)
- **Dashboard:** 10.0/10 (Category avg: 8.2/10)
- **Reporting:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Provakil](https://www.g2.com/sellers/provakil)
- **Year Founded:** 2015
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @provakil (202 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/provakil-technologies-llp (142 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Small-Business, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Case Management (4 reviews)
- Features (3 reviews)
- Billing Ease (2 reviews)
- Centralization (2 reviews)
- Comprehensive Information (2 reviews)

**Cons:**

- Bug Issues (1 reviews)
- Complexity (1 reviews)
- Limited Flexibility (1 reviews)
- Poor Customer Support (1 reviews)
- Software Bugs (1 reviews)

### 15. [Apperio](https://www.g2.com/products/apperio/reviews)
  Apperio is the only legal spend and e-billing application that connects directly to Law Firm and Professional Services time and billing systems which provides continuous spend data whilst the work is taking place. Powered by AI, this enables customers to identify billing flags and savings ahead of invoicing which unlocks earlier savings, discounts, and opportunities for collaboration.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Visualization:** 10.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.6/10)
- **Dashboard:** 10.0/10 (Category avg: 8.2/10)
- **Reporting:** 10.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Apperio Ltd.](https://www.g2.com/sellers/apperio-ltd)
- **Year Founded:** 2012
- **HQ Location:** London, GB
- **Twitter:** @ApperioLtd (505 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3244139 (23 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Small-Business, 20% Enterprise


### 16. [ExpenseCore Legal](https://www.g2.com/products/expensecore-legal/reviews)
  ExpenseCore Legal® is a cloud-based platform by Legal Solutions Group (LSG) that helps companies control legal operations and spend, bringing all internal and external stakeholders into a single collaborative and easy-to-use platform. As a flagship feature, ExpenseCore Legal uses predictive analytics to empower better informed decision-making, providing an edge during litigation that results in optimal outcomes. Founded in 2003 under LSG, the platform has been deployed with organizations in over 50 different countries, generating billions in value through reducing spend and improving outcomes. Key features include: - Predictive Analytics - Detailed Budgeting - Real-Time Bill Review - Litigation Management - Matter Management - Panel Management - Drill Down Reports - Performance Comparison - Cross-Team Collaboration - Knowledge Management - Legal Hold - Calendaring - Scorecarding - E-Billing - E-Documents - 24/7 Support As a cloud-based platform, &quot;digital handshakes” replace emails, document attachments and other manual processes. Built-in workflows provide instant knowledge, control and retention of a complete audit trail. ExpenseCore Legal can work with any 3rd-party legal solution, such as Guidewire, Snapsheet, Omni and most other claims management systems. At the first notice of loss, ExpenseCore Legal simply pulls matters over and into the system with a consistent back-and-forth stream of data, ensuring consistency and interoperability. Another core part of ExpenseCore Legal is its e-billing and bill review feature, making it easy for your panel counsel to submit invoices through a credentialed portal to the system. In real-time, LSG&#39;s team of attorneys with an average of 8 years experience correct excessive and non-compliant line items found within incoming invoices. When it comes to bill review, our approach isn&#39;t black-and-white. Context is important and we work to uphold and even improve relationships with panel counsel. The &quot;Dispute Resolution Desk&quot; provides a direct communication channel to work through discrepancies quickly and equitably. Reductions and rejections are communicated with panel counsel and the dispute resolution process is completed before submitting finalized invoices directly into the A/P system for approval and processing. LSG is privately held and based in Miami, Florida. As a key differentiator from our publicly-listed, rigid competitors, we are nimble and focused on customer care. Whether you&#39;re a small, medium or large organization, LSG will work to serve your specific needs.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.6/10)
- **Dashboard:** 8.3/10 (Category avg: 8.2/10)
- **Reporting:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Bilr](https://www.g2.com/sellers/bilr)
- **Year Founded:** 2020
- **HQ Location:** Miami, US
- **Twitter:** @LSG (1 Twitter followers)
- **LinkedIn® Page:** http://www.linkedin.com/company/lsg-llc (52 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 60% Small-Business, 40% Mid-Market


### 17. [Filevine](https://www.g2.com/products/filevine/reviews)
  Filevine is the pioneer of the Legal Operating Intelligence System, LOIS. While traditional platforms often bolt AI onto legacy frameworks, Filevine embeds intelligence into the core of legal work, providing a unified system of truth where data, documents, and workflows operate with total clarity. From elite litigation firms to complex corporate counsel departments, legal professionals use Filevine to move faster, think strategically, and command better outcomes without the friction of toggling between disconnected tools. By centralizing every matter, contract, and communication, Filevine replaces fragmented chaos with a single source of intelligence. This shift allows teams to move beyond mere task management and into a state of high-performance legal work. Whether drafting complex motions, analyzing discovery, or managing intricate billing cycles, the platform ensures that every action is grounded in the full context of the case. Modern legal teams rely on Filevine to drive consistency and scale: Unified Matter Management: Every document, note, deadline, and communication is housed in one location, ensuring the entire team operates from the same set of facts. Embedded Legal Intelligence: LOIS works behind the scenes to automate drafting, analyze dense discovery files, and surface insights that might otherwise remain buried in data. Operational Clarity: Integrated timekeeping, billing, and payments eliminate the need for third-party plug-ins, creating a seamless financial workflow tied directly to case progress. Strategic Automation: Beyond simple task reminders, the system executes complex workflows that accelerate the journey from intake to resolution. Data Integrity: A single system of truth reduces the risk of human error and ensures that sensitive client information is protected within a secure, professional-grade infrastructure. The platform is built to handle the heavy lifting of legal operations, allowing lawyers to reclaim hours previously lost to administrative overhead. This focus on utility ensures that as a firm grows, its processes remain lean and its outcomes remain predictable. By turning silent data into active intelligence, Filevine provides the edge necessary to navigate the complexities of the modern legal landscape.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 285

**User Satisfaction Scores:**

- **Visualization:** 8.8/10 (Category avg: 8.3/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.6/10)
- **Dashboard:** 7.9/10 (Category avg: 8.2/10)
- **Reporting:** 8.3/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Filevine](https://www.g2.com/sellers/filevine)
- **Company Website:** https://www.filevine.com/
- **Year Founded:** 2015
- **HQ Location:** Salt Lake City, Utah
- **Twitter:** @filevine (1,375 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/filevine (840 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Paralegal, Legal Assistant
  - **Top Industries:** Legal Services, Law Practice
  - **Company Size:** 73% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (53 reviews)
- Organization (29 reviews)
- Case Management (24 reviews)
- Efficiency (24 reviews)
- Document Management (23 reviews)

**Cons:**

- Functionality Issues (15 reviews)
- Missing Features (13 reviews)
- Document Management (12 reviews)
- Slow Performance (8 reviews)
- Expensive (7 reviews)

### 18. [Litify](https://www.g2.com/products/litify/reviews)
  Unleash your legal team’s full potential. Litify helps law firms and corporate legal departments turn operations into impact through its fully AI-native platform of action. The industry-leading solution combines trusted cloud-based technology, configurable, AI-powered workflows, and powerful business analytics. By integrating next-generation AI actions and insights across the platform, Litify offers a future-ready solution that enhances strategic decision-making, increases client satisfaction, and enables every teammate to operate at their full potential. Feature capabilities include matter and intake management, document generation, timekeeping and billing, legal hold and corporate eBilling, mobile, and more. Litify has been named to the Inc. 5000 and Deloitte Fast 500 lists of the fastest-growing private companies in America two years in a row. The platform was named a Top 25 Legal Software by G2 in 2026 and has received continued recognition by LegalTech Breakthrough and Theorem Marketplace for its innovative case &amp; matter management solutions.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 228

**User Satisfaction Scores:**

- **Visualization:** 7.5/10 (Category avg: 8.3/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.6/10)
- **Dashboard:** 9.2/10 (Category avg: 8.2/10)
- **Reporting:** 9.2/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Litify](https://www.g2.com/sellers/litify)
- **Company Website:** https://www.litify.com
- **Year Founded:** 2016
- **HQ Location:** New York, NY
- **Twitter:** @LitifyHQ (611 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/litify/ (166 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Paralegal, Legal Assistant
  - **Top Industries:** Legal Services, Law Practice
  - **Company Size:** 52% Mid-Market, 42% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (39 reviews)
- Organization (27 reviews)
- Efficiency (24 reviews)
- Case Management (20 reviews)
- Task Management (20 reviews)

**Cons:**

- Slow Performance (17 reviews)
- Usability Issues (15 reviews)
- Document Management (11 reviews)
- Time Consumption (11 reviews)
- Lagging Performance (10 reviews)

### 19. [Tonkean](https://www.g2.com/products/tonkean/reviews)
  Tonkean provides an AI-powered intake and orchestration platform that helps procurement, legal, and other enterprise shared service teams create processes that people actually follow. With Tonkean, you can build processes that are personalized for each requester, and that use AI to automate the intake, triage, and resolution of every request. With a library of preconfigured process templates and a 100% no-code workflow editor, Tonkean is the automation platform of choice for many innovative F500 companies. With full governance controls, enterprises can drive higher compliance while maximizing adoption—all without any change management and no code. Tonkean’s AI agents layer autonomous, collaborative, creative AI with deterministic rules-based automation, delivering best-in-class user experiences, dynamic interoperability with more than 200 prebuilt integrations, and a robust governance framework that aligns processes to policy and keeps humans in control at critical junctures.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 26

**User Satisfaction Scores:**

- **Ease of Use:** 8.1/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Tonkean](https://www.g2.com/sellers/tonkean)
- **Company Website:** https://tonkean.com/
- **Year Founded:** 2016
- **HQ Location:** Palo Alto, California
- **Twitter:** @tonkean (12,500 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/tonkean/ (86 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Mid-Market, 33% Enterprise


#### Pros & Cons

**Pros:**

- Automation (3 reviews)
- Ease of Use (3 reviews)
- Automation Efficiency (2 reviews)
- Customizability (2 reviews)
- Customization (2 reviews)

**Cons:**

- Learning Curve (2 reviews)
- Difficult Learning (1 reviews)
- Insufficient Learning Resources (1 reviews)
- Insufficient Tutorials (1 reviews)
- Lack of Training (1 reviews)

### 20. [GaLexy](https://www.g2.com/products/legal-suite-galexy/reviews)
  Use Legal Suite to operate your legal department in the face of ever-growing demands and ever-shrinking budgets.


  **Average Rating:** 2.0/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Visualization:** 0.0/10 (Category avg: 8.3/10)
- **Ease of Use:** 4.4/10 (Category avg: 8.6/10)
- **Dashboard:** 0.0/10 (Category avg: 8.2/10)
- **Reporting:** 0.0/10 (Category avg: 8.3/10)


**Seller Details:**

- **Seller:** [Legal Suite](https://www.g2.com/sellers/legal-suite)
- **Year Founded:** 2000
- **HQ Location:** Courbevoie, FR
- **Twitter:** @LegalSuite (674 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/legal-suite (51 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 67% Small-Business, 33% Mid-Market


### 21. [LawToolBox](https://www.g2.com/products/lawtoolbox/reviews)
  LawToolBox is an award-winning deadline calculator and docketing app built directly into Microsoft Outlook and Teams with integrations in leading case management and document management platforms such as Actionstep, Centerbase, iManage, InfoTrack, LEAP, Netdocs, Practice Panther, Rocket Matter, Smokeball, Soluno, Time Matters, Worldox, Zola, and more! LawToolBox is the only solution legal calendaring solution that automatically calculates and calendars court rules-based deadlines for attorneys in Microsoft 365, saving you time while ensuring you never miss a deadline again. With LawToolBox matter management, you can easily: Automate your calendaring workflow. Save time with centralized deadline management. Get reminders for all your deadlines. Keep track of deadlines without the hassle. Get notified when a deadline is coming up so you can prepare for it in advance. Never miss a deadline with automatic calendar updates when rules change. Save time, eliminate human error, reduce risk, prevent malpractice, and earn a discount on your insurance premiums. Try now for free - no credit card required.


  **Average Rating:** 2.7/5.0
  **Total Reviews:** 3

**User Satisfaction Scores:**

- **Ease of Use:** 5.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [LawToolBox.com](https://www.g2.com/sellers/lawtoolbox-com)
- **Year Founded:** 1998
- **HQ Location:** Greenwood Village, US
- **Twitter:** @LawToolBox (639 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/lawtoolbox-com (18 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business


### 22. [Checkbox](https://www.g2.com/products/checkbox-technology-checkbox/reviews)
  Checkbox is the legal service hub for teams to manage all legal work from intake to reporting. Streamline requests from the business, gain visibility &amp; control over matters, and automate manual work. Capture, service and report on everything happening in legal using intake and triage, matter management and workflow automation. With Checkbox, spend less time on manual, administrative work, and more time being the legal function that partners and grows together with the business.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 24

**User Satisfaction Scores:**

- **Ease of Use:** 9.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Checkbox Technology](https://www.g2.com/sellers/checkbox-technology)
- **Year Founded:** 2016
- **HQ Location:** Sydney, AU
- **Twitter:** @CheckboxAI (286 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/checkboxai/ (72 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Legal Services
  - **Company Size:** 44% Small-Business, 32% Mid-Market


### 23. [Lawtrac](https://www.g2.com/products/lawtrac/reviews)
  Matter management made easy.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 8.3/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Mitratech](https://www.g2.com/sellers/mitratech)
- **Year Founded:** 1987
- **HQ Location:** Austin, TX 
- **Twitter:** @MitratechLegal (1,051 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/mitratech/ (2,064 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 24. [Legal Track](https://www.g2.com/products/legal-track/reviews)
  Legal Track is a matter management software designed for in-house counsel of corporate legal departments.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 7.5/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Legal Track](https://www.g2.com/sellers/legal-track)
- **HQ Location:** Bloomfield Hills, MI
- **Twitter:** @legaltrack1 (28 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/shareArticle?url=https%3A%2F%2Flegaltracksoftware.com%2F&amp;title=ELM%20Solution%20for%20Legal%20Dept%20%7C%20Outlook%20based%20%7C%20Legal%20Track&amp;summary=Enterprise%20Legal%20Management%20software%20for%20corporate%20legal%20departments.%20Native%20integration%20with%20Microsoft%20Office%20365%2C%20Teams%2C%20SharePoint%20and%20OneDrive.&amp;mini=true (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Mid-Market, 50% Small-Business


### 25. [OnitX Enterprise Legal Management](https://www.g2.com/products/onitx-enterprise-legal-management/reviews)
  Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, procurement, IT, HR, and finance departments and a leader in artificial intelligence. Onit is headquartered in Houston, TX, and has offices throughout the globe. Founded in 2011, Onit has over 3,000 corporate customers and 600+ employees. Onit’s Smart Enterprise Legal Management (ELM) solution enables corporate legal departments to modernize their operations by providing a broad range of legal ops capabilities: matter management, legal spend management, legal service management, legal holds management, contract lifecycle management (CLM), and nearly 200+ custom workflow automation applications. In addition, it includes AI-powered contract review, contract intelligence, and strategic vendor management using rate benchmarks. Onit’s Smart ELM improves the speed, efficiency, and quality of day-to-day corporate legal services and operations so the legal department can spend more time, effort, and budget towards making a more significant cross-enterprise business impact.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 2

**User Satisfaction Scores:**

- **Ease of Use:** 10.0/10 (Category avg: 8.6/10)


**Seller Details:**

- **Seller:** [Onit, Inc.](https://www.g2.com/sellers/onit-inc)
- **Year Founded:** 2011
- **HQ Location:** Atlanta, GA
- **Twitter:** @onitapps (704 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/onit/ (512 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 50% Enterprise, 50% Small-Business




## Parent Category

[Legal Software](https://www.g2.com/categories/legal)




---

## Buyer Guide

### What You Should Know About Enterprise Legal Management (ELM) Software

### What is Enterprise Legal Management (ELM) Software?

Enterprise legal management (ELM) software helps internal corporate legal teams streamline their legal operations. The core functionality of ELM solutions includes legal spend management, matter management, and billing. Some more comprehensive tools also include features designed to handle the entire slate of legal operations within a department.&amp;nbsp;

Matter management, spend management, and billing are core features of ELM software, but comprehensive solutions may also include contract management, e-discovery, and legal hold features. More solutions are also providing users with robust reporting and analytics tools to aid in streamlining operations.&amp;nbsp;

### What are the Common Features of Enterprise Legal Management (ELM) Software?

The following are some core features within ELM software that can help users:

**Legal spend management:** Legal spend management is one of the main components of ELM software. This feature gives corporate legal departments oversight of their costs and handles fee arrangements. Costs include spend on outside counsel as well as internal billing. All legal spend within the department is managed by the legal spend capabilities of an ELM tool, which typically includes reporting and analytics features to help slice and dice the data into insightful packages. Legal departments will leverage this feature to improve spend forecasts (in an industry where forecasting remains quite difficult), enforce billing guidelines, keep an auditable trail of spend, and ultimately attempt to reduce their spend.&amp;nbsp;

**Matter management:** Matter management refers to the management of corporate legal matters. Matter management differs from case management in that it is more comprehensive, designed to handle all aspects of a corporate legal department. Corporate matters may include disputes, litigation, contracts, intellectual property (IP), research, and claims. Corporate legal departments leverage the matter management functionality of ELM solutions to handle legal documents, automate repetitive administrative tasks, open and manage matters, and act as the single source of truth for legal professionals involved in corporate matters.&amp;nbsp;

**Legal billing:** ELM solutions provide e-billing functionality to corporate legal teams. Legal teams can use ELM solutions to bill clients, collect payments, and manage invoices. Having billing, spend management, and matter management packaged within the same system streamlines legal operations and drives efficiency.

### What are the Benefits of Enterprise Legal Management (ELM) Software?

**Improve efficiency:** ELM solutions help legal teams become more efficient and streamline business processes. A good ELM system will act as a single source of truth for corporate legal departments, cutting down on potential inaccuracies in duplicated data sets housed in disparate systems.&amp;nbsp;

**Streamline collaboration:** An ELM solution acts as the single source of truth for corporate legal departments for both internal and external stakeholders. ELM systems connect all parties involved in corporate legal matters, ensuring a consistent view of matters in real time and facilitating necessary collaboration. ELM solutions help improve department workflow.

**Reduce costs:** ELM software helps legal departments identify areas for cost reduction and implement strategies to ensure that costs go down. ELM solutions provide the ability to implement rules to enforce billing compliance, automate repetitive tasks, and streamline legal operations within a department. ELM tools give corporate legal departments the ability to properly manage documents and act as a single source of truth for all parties involved in matters, cutting down on time and money wasted tracking down documents and matter updates.&amp;nbsp;

### Who Uses Enterprise Legal Management (ELM) Software?

**Lawyers:** Lawyers use ELM software to handle a variety of tasks related to corporate matters. ELM tools help lawyers bill their clients, get easy access to in-progress matters, collaborate with outside counsel, and manage case documents.&amp;nbsp;

**Legal staff:** Legal administrators use ELM solutions to automate repetitive tasks. Users can set automated workflows and implement system rules to free up their time for value-adding tasks.&amp;nbsp;

#### Software Related to Enterprise Legal Management (ELM) Software

Related solutions to ELM software include:

[Legal billing software](https://www.g2.com/categories/legal-billing) **:** ELM software contains legal billing functionality. If a corporate legal team is looking for more robust legal billing functionality, ELM tools often integrate with legal billing point solutions.

[Legal case management software](https://www.g2.com/categories/legal-case-management) **:** ELM software contains the features of case management tools plus a lot of additional functionality. Legal case management tools are designed for law firms, while the matter management features within ELM tools handle corporate legal matters.&amp;nbsp;

[eDiscovery software](https://www.g2.com/categories/ediscovery) **:** Some ELM solutions come with eDiscovery and legal hold features built-in. If they don’t, ELM tools typically integrate with eDiscovery tools in order to provide a more complete solution for legal teams.

### Challenges with Enterprise Legal Management (ELM) Software

Software solutions can come with their own set of challenges.&amp;nbsp;

**Adoption:** Product adoption can be a struggle for any organization looking to implement new software, and corporate legal teams are no different. An organized training program and ongoing support are vital to driving successful product adoption.&amp;nbsp;

**Integration:** ELM solutions can be comprehensive tools designed with sufficient functionality to manage all legal department operations. However, integration with existing systems and third-party solutions is always necessary. Vetting a potential solution’s native integrations how easy it is to migrate existing data sets from legacy solutions is key to ensuring successful implementation.&amp;nbsp;

### How to Buy Enterprise Legal Management (ELM) Software

#### Requirements Gathering (RFI/RFP) for Enterprise Legal Management (ELM) Software

ELM solutions range from ones with just the core functionality to comprehensive tools that handle nearly every aspect of legal operations within a corporate legal team. To put together a complete list of requirements, the buying team should catalog the existing systems and highlight core features that are must-haves. The team should make estimates of the number of matters per year, how much data needs to be stored within the system, and the number of potential users. Priority should be given to comprehensive solutions in order to cut down on the number of disparate systems in use.&amp;nbsp;

#### Compare Enterprise Legal Management (ELM) Software Products

**Create a long list**

The long list should include solutions within the maximum price range that meet the core feature requirements laid out during the requirements gathering phase.&amp;nbsp;

**Create a short list**

The short list should consist of products the buying team wants to demo. Wish list features should be considered at this point, and distinctions made between the long list products.&amp;nbsp;

**Conduct demos**

The selection team should demo the short list products, bringing specific scenarios for the vendor to run through. The buying team should ask about time to implement, customization options, native integrations, and options to build out custom integrations, the structure of vendor support, any specific regulation-driven security requirements, and what’s on the product roadmap in broad strokes.




