---
title: onHand Reviews
meta_title: 'onHand Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 172 reviews by the users' company size, role or industry
  to find out how onHand works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 172
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: HR
  url: https://www.g2.com/categories/hr
---


# onHand Reviews
**Vendor:** onHand  
**Category:** [Corporate Social Responsibility (CSR) Software](https://www.g2.com/categories/corporate-social-responsibility-csr)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 172
## About onHand
OnHand is the world’s first on-demand solution for empowering employees to do environmental and social good. The B Corp Certified impact platform engages teams with local community-based missions, remote opportunities, and a wide range of sustainability pledges with tracked CO2e reporting. The all-in-one tool even plants trees to reward users for doing good, so you can see your company forest growing as your people pick up OnHand missions. Impact is tracked at both an individual and company level with bespoke data dashboards, where organisations can see CO2e, plastic waste and water reductions, total volunteering hours, total trees planted, and lots more delightful data. OnHand secured investment from Steven Bartlett, Deborah Meaden, Peter Jones and Touker Suleyman on BBC’s Dragons’ Den in 2023, was named G2’s 2024 Global Leader for CSR Software, and placed #13 in the Startups 100 most innovative companies 2024 (previous alumni include Deliveroo, Monzo, and HelloFresh).



## onHand Pros & Cons
**What users like:**

- Users find that onHand promotes **personal improvement** by encouraging conscious actions and facilitating impactful change in their lives. (11 reviews)
- Users find onHand to be a **user-friendly app** that simplifies participation and promotes positive community contributions. (7 reviews)
- Users love the **variety of volunteering options** on onHand, making it easy to support meaningful causes. (6 reviews)
- Users appreciate the **sense of accomplishment** from daily tasks and league systems that boost engagement and motivation. (3 reviews)
- Users praise the **ease of use** of onHand, highlighting its engaging and colorful UI that enhances their experience. (3 reviews)
- Education (3 reviews)
- Users appreciate the **gamification** of onHand, making it easy and fun to positively impact their community and the planet. (2 reviews)
- Benefits (1 reviews)
- Charity (1 reviews)
- Users value the **extensive community involvement tools** provided by onHand, enhancing their ability to contribute positively. (1 reviews)

**What users dislike:**

- Users express dissatisfaction with **limited functionality** , especially regarding features that were misleading during the sales process. (3 reviews)
- Users find the product **expensive** without the premium support expected, leading to disappointment in its overall value. (1 reviews)
- Users find that **mission accessibility is slow** , with delays in adding missions and a cumbersome search function. (1 reviews)

## onHand Reviews
  ### 1. The good, the bad and the very ugly

**Rating:** 1.0/5.0 stars

**Reviewed by:** David K. | Chief Executive Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2025

**What do you like best about onHand?**

Principles are fantastic, will connected. Lots of things in one place, really hope it will be good.

**What do you dislike about onHand?**

The customer service is very poor, in particular the CRO is one of the least customer focused people I have ever encountered / no empathy to any challenges / issues / no acknowledgement that the service provided is falling short in some areas. There is zero interest in the issues experienced / keeping us updated on progress solving those issues or providing additional support to resolve the issues through demo's / teams calls etc.

In the sales process we explained we wanted to use the app to bring together our office and field sales teams, the action and photo sharing feature was in theory perfect for this. Unfortunately, only admins can see the pictures and actions of others. This was not explained in the sales process and felt mis sold. 

We have experienced / are experiencing a range of difficulties through the sales process and onboarding, but we are not heard by the team. 

When the app doesn't work, we have been advised to use the mobile site, but the mobile site doesn't have the same functionality as the app. 

As a business we believed we were buying a premium product, with premium support, as yet that has not been the case. I very much hope this improves as its theory on hand could be excellent.

**What problems is onHand solving and how is that benefiting you?**

Linking us with volunteering opportunities and bringing the office and field teams together through one single platform


## onHand Discussions
  - [What is your experience with onHand for corporate volunteering, and how does it impact employee engagement?](https://www.g2.com/discussions/what-is-your-experience-with-onhand-for-corporate-volunteering-and-how-does-it-impact-employee-engagement)
  - [What is onHand used for?](https://www.g2.com/discussions/what-is-onhand-used-for)

- [View onHand pricing details and edition comparison](https://www.g2.com/products/onhand/reviews?filters%5Bsentiment_snippet%5D=2293743&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A53%3A46+-0500&secure%5Bsession_id%5D=6ae2a93b-df40-446e-a6bb-2c8f6ab4a9da&secure%5Btoken%5D=6f5d691c2cb9a673165bfa17096afa044afa874378b1a5d62e55be9b1ae3750f&format=llm_user)

## onHand Features
**Basics**
- Reporting
- Performance

**Basics**
- Reporting
- Performance

**Data**
- Visualization
- Dashboard

**Content**
- File Sharing

**Additional Functionality**
- Cloud
- Mobility

**Data**
- Dashboard
- Alerts and Notifications

**Additional Functionality**
- Online Payments
- Compliance Tracking
- Environmental Compliance
- Event Management
- Donation Tracking
- Expense Tracking
- Auction Management
- Donation Disbursement Management
- Generative AI
- Collaboration Tools
- Budget Management
- Electronic Forms
- Attendance Management
- CRM
- Project Management
- Group Management
- AI Copilot
- Time Tracking
- Member Communication
- Impact Measurement
- Volunteer Management
- Calendar Management
- Impact Management
- Employee Engagement
- Fundraising Campaign Tracking
- Alerts/Notifications
- Fundraising Campaign Management
- Action Item Tracking
- Grant Management
- Volunteer Recruiting
- Reminders
- Contribution Tracking
- Fundraising Management
- Online Giving
- Relief Fund Management
- Reporting & Statistics
- Reporting/Project Tracking
- Donation Matching
- Donation Management
- Reporting/Analytics
- Goal Setting/Tracking
- Sustainability Management

**Additional Functionality**
- Dashboard
- Cloud
- Mobility

## Top onHand Alternatives
  - [Benevity](https://www.g2.com/products/benevity/reviews) - 4.7/5.0 (177 reviews)
  - [Millie](https://www.g2.com/products/millie/reviews) - 4.8/5.0 (185 reviews)
  - [osapiens](https://www.g2.com/products/osapiens/reviews) - 4.4/5.0 (247 reviews)

