Fast customer support and simplest mail scheduling. Review collected by and hosted on G2.com.

Due to ongage maintance email scheduling is disturbing sometimes. Review collected by and hosted on G2.com.

The Ongage support staff are all very knowledgeable and helpful. The platform is user-friendly and can integrate with several other platforms. Review collected by and hosted on G2.com.

The segmentation can be a little limiting. Review collected by and hosted on G2.com.

I liked that we could use multiple ESPs and that the reporting data can be very granular. I also really loved the customer service they provided. Review collected by and hosted on G2.com.

It took some getting used to the interface but that is not specific to Ongage. This would be a dislike for any new platform. Review collected by and hosted on G2.com.

Ongage support team accommodates your concern quickly. There are a lot of email marketing platforms, but their support system takes a while before they get back to you. Review collected by and hosted on G2.com.

There are incidents where in creating segments can take a while to load up. The same goes for exporting contacts activity report. (I prefer the old interface as well) Review collected by and hosted on G2.com.

We have been using Ongage for over 3 years now, it is an incredible piece of software and the customer success and support teams are second to none which is critical in our industry. We use it daily and have the confidence that it is running seamlessly in the background 24/7 when the office is unattended.

Easy setup and integration with multiple vendors. The database management is fantastic and robust analytics allow us to dive deep into campaign metrics and optimize everything we can for our clients. Tech support is extremely efficient and helpful and are always willing to listen to ideas for any new features.

Michal the head of customer success always goes out of her way to keep us happy and help our business keep growing. Review collected by and hosted on G2.com.

The slight learning curve to get started but the support documentation and ticket system are great. Review collected by and hosted on G2.com.

Ability to easily connect multiple ESP accounts and manage your email program and optimize delivery through different ESP channels based on performance feedback. Review collected by and hosted on G2.com.

There is not much I can think of that I don't like about Ongage. It's a great product all around. Review collected by and hosted on G2.com.

Client Service Team and Ongage Support- excellent response time and always have the answers. Review collected by and hosted on G2.com.

List Management - I wish there was the ability to add one-off lists not continually adding to one global list. Review collected by and hosted on G2.com.

One of the cool things with Ongage is that sending out email campaigns to a large pool of audiences is quite simple. Also, the email deliverability is quite good among many email domains Review collected by and hosted on G2.com.

The UI of the product could be a little better when compared to other similar players. But apart from that, there is nothing much to dislike with Ongage. I am liking it very much Review collected by and hosted on G2.com.

Ongage does a great job of keeping emails and campaigns organized. We can easily search contacts by individual interaction or by segement. Reports are very easy to pull and can be customized. Review collected by and hosted on G2.com.

The analytics that Ongage has are less advanced than what we were hoping for. I would like to see individual analytics expanded to include more details about that persons interactions. Review collected by and hosted on G2.com.

What I like best Ongage is that it has the best backend distribution integration. Open rates are by far the best and most accurate when I utilize Amazon SES. There were no false positives. By far the most effective segmentation I've ever seen. I've been with Ongage for four years and haven't even scratched the surface of what's possible. It's great to have timely and knowledgeable customer service. It is a terrific ally when it comes to conducting my email marketing campaigns because it has such a principle to handle and traverse, as well as a large range of integrations that are highly effective in utilizing all of the system's capabilities. The customer support team is pretty efficient when it comes to addressing any problem that may arise, and the UI is fairly sleek and intuitive. Review collected by and hosted on G2.com.

What I dislike about Ongage is that starting at a price of $499, it's a tad bit expensive for most people, otherwise I'd have had a hundred recommendations now instead of a few. Other than that, I do not have any concerns or dislikes in regards to this software. Review collected by and hosted on G2.com.