Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Ongage has been a game changer for email marketing"
5/5
What do you like best about Ongage?

Throughout my career, I've worked with various email marketing platforms, and I'm confident that Ongage stands out as one of my absolute favorites. What truly sets Ongage apart is its user-friendly interface, which allows even those with limited technical knowledge to navigate effortlessly. The drag-and-drop feature has revolutionized my workflow, saving me countless hours and eliminating the frustration of dealing with complex HTML templates, especially when creating responsive designs.

One of the standout strengths of Ongage lies in its exceptional campaign management capabilities. By seamlessly integrating with multiple email service providers (ESPs), Ongage consolidates all campaigns into a single interface. It has saved us time and empowered us to leverage the unique features offered by different ESPs, ultimately optimizing our email marketing efforts.

In addition, I must commend Ongage for its outstanding customer support. The team is highly responsive and knowledgeable, always ready to assist with technical inquiries, campaign optimization, bulk message or segment deletion, or strategic guidance. Their prompt and helpful solutions have undeniably played a significant role in the success of our email marketing endeavors.

If you want to take your email marketing game to new heights, I wholeheartedly recommend trying Ongage. This platform seamlessly combines user-friendly features, time-saving capabilities, and exceptional customer support, allowing you to achieve better results and enhance your email campaign performance. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

I dislike nothing about Ongage, but I believe there are a few areas to improve to provide an even better user experience. Regarding data visualization and reporting, it would be great if Ongage could offer the ability to create highly customized dashboards or reports. Allowing users to create personalized dashboards that display metrics directly aligned with their campaign objectives will enable them to focus on the most significant metrics for their goals. The implementation of such flexible features would significantly enhance the reporting experience. Review collected by and hosted on G2.com.

Emma C.
EC
Emma C.
Head of Content
Small-Business (50 or fewer emp.)
"Exceptional Service & Response Time"
5/5
What do you like best about Ongage?

I love how easy it is to use. There are so many great features and help articles that make sense and offer step-by-step, easy-to-understand directions. Their support team is refreshingly helpful and on top of their game. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

I don't have much to say about what I don't particularly appreciate because they meet all my needs. If I had to say something, it would be that while Ongage offers many features and integrations, it can also be quite complex to set up and use. Review collected by and hosted on G2.com.

Abdul M.
AM
Abdul M.
Mid-Market (51-1000 emp.)
"CRM Feedback"
2.5/5
What do you like best about Ongage?

Ongage gives an easy-to-understand dashboard Review collected by and hosted on G2.com.

What do you dislike about Ongage?

In ongage there is an option by which one can analyze the campaign behavior, but that isn't very clear. Review collected by and hosted on G2.com.

Shawn E.
SE
Shawn E.
CEO
Small-Business (50 or fewer emp.)
"Email platform for serious email marketers"
4.5/5
What do you like best about Ongage?

The biggest advantage for using Ongage is the ability to change SMTP providers while keeping all of your digital assets in one place. Support has been fantastic.... Review collected by and hosted on G2.com.

What do you dislike about Ongage?

I wish they had more marketing automation features and the ability to build out long-term lead nurturing programs. Review collected by and hosted on G2.com.

Ana G.
AG
Ana G.
Mid-Market (51-1000 emp.)
"Good experience"
3.5/5
What do you like best about Ongage?

We have had support from the Ongage team to deliver to the business at a certain stand all the requirements needed to operate.

the UI is friendly for the user. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

it's kind of messy not having a way to organize the UI segments and suppression lists as well as email messages.

Not knowing the true sample of active subscribers when sending a campaign

For the segmentation, we cannot create random mutually exclusive groups Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Extended capabilities, very user-friendly interface and vast resources"
5/5
What do you like best about Ongage?

One of the key strengths of Ongage is its ease of use. The platform's user-friendly interface makes it easy to set up and manage email campaigns, even for those who are new to email marketing. The platform also offers a variety of pre-built templates that can be customized to fit your brand's unique look and feel, saving you time and effort in the design process. More, you can find great analytics and reporting. But, most important, they offer access to a big collection of articles and documentation on how you can use the product. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

Could be a bit more intuitive for users that have a more 'commercial' background rather than a technical one. Review collected by and hosted on G2.com.

Sandra S.
SS
Sandra S.
Small-Business (50 or fewer emp.)
"Great tool, great customer service"
5/5
What do you like best about Ongage?

The customer service is amazing. They are very responsive and helpful. They also have great documentation. The platform itself is great as well and has a lot of helpful features. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

Ongage will work with you to customize a plan that works well for your needs, but you are paying for what you get, and there are limitations unless you sign up for the highest plan. Review collected by and hosted on G2.com.

Shubham B.
SB
Shubham B.
Mid-Market (51-1000 emp.)
"Nice Platefrom for mailing"
4.5/5
What do you like best about Ongage?

In Ongage, we found that we can manage multiple ESP and multiple lists of data easily. The best thing is we can create duplicate campaigns easily and copy campaigns in a different list. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

Sometimes we have trouble with stats and are unable to find what is error Review collected by and hosted on G2.com.

Justin H.
JH
Justin H.
SVP | Digital Operations & Data Analytics
Mid-Market (51-1000 emp.)
"Ongage is the quintessential email marketing tool"
5/5
What do you like best about Ongage?

Ongage is easy to use, highly intuitive and versatile. Their technology is a step above the rest and their customer service team is unbelievably responsive 24-7! I recommend Ongage for any business who is serious about their email marketing needs. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

There's not anything that I dislike about the tool. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"faster working speed by ongage"
4.5/5
What do you like best about Ongage?

it is the very smoth in working and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Ongage?

it gets stuck sometimes while working or scheduling the mails. Review collected by and hosted on G2.com.