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OneTwoAgent

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(1)5.0/5

OneTwoAgent is AI-first customer support for SaaS and software teams. It combines product knowledge with signed-in customer identity and authorized customer account context. Through scoped fresh backend lookups, it reads live account data from your backend for subscription, access, usage, jobs and integrations, plus up to 8 approved support views. Your backend stays in control. Customers can ask in their own language, speak through Voice in the widget, and share screenshots and files. When a question needs a person, OneTwoAgent hands it to your team. Teammates can take over, assign and reply in a shared inbox; the AI stays silent during takeover. Monthly plans start at $19 and include unlimited teammates, with no per-seat or per-outcome pricing. Plans include defined AI conversation and Voice minute allowances. A 14-day trial includes 50 AI conversations with no card required; Voice starts with a paid plan.

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