Elena B.
EB
Elena B.
Data Protection Officer
Mid-Market (51-1000 emp.)
"Easy to use and always improving"
4.5/5
What do you like best about OneTrust Privacy Automation?

The ease of use, very immediate to understand how to implement the features you need and to customize attributes, questions and workflow to meet the company style and procedures.

Truly multilanguages interface, covers all countries where the Company has offices.

Asset Map and Cross-Border map are very nice features.

A complete offer of modules to manage data protection, privacy and all related requirements, from training to global guidance.

It is continuously updated and upfeatured and when you start thinking you'd need something, be sure it'll be available on the next release.

Support is really cooperative and quick at answers.

Training and documentation available helps in solving autonomously implementation problems. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Switching through modules could be made easier, always have to click the home button.

New releases and new features keep coming every three weeks, a bit too much to keep pace.

Still have not solved capability to assign an asset to multiple hosting location. Review collected by and hosted on G2.com.

GB
Guilherme B.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great tool for Privacy Compliance Program"
5/5
What do you like best about OneTrust Privacy Automation?

Easy to use and comprehensive platform for privacy compliance programs.I'm using this tool to provide better privacy compliance programs for clients. The information is better cataloged and the dashboard view are easy to use. In general, it provides for almost every thing you need in your privacy compliance program and it is a valuable tool to have. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Sometimes the time to load the modules can be a bit slow. But I don't know if it is on my end or theirs, it can be my connection. I would also like to see more flexibility in the Maturity & Planning module, as it is indeed very powerful but lacks customisation. Review collected by and hosted on G2.com.

Verified User in Retail
CR
Verified User in Retail
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"OneTrust - Interactive User Friendly Modules"
4.5/5
What do you like best about OneTrust Privacy Automation?

Amazing experience using the OneTrust tool, i really loved how user friendly interface they have designed for all their modules. It really take cares of all the type of questionnaire based assessment with ease, be it a privacy related or security Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

I really liked how OneTrust is providing expert training for their modules. However i would recommend they can take one step forward and provide some expert plus/pro training which should more detailed version or expect trainings. Review collected by and hosted on G2.com.

Aziz D.
AD
Aziz D.
Data Analyst, Operations
Mid-Market (51-1000 emp.)
"Good starter for privacy setup"
3.5/5
What do you like best about OneTrust Privacy Automation?

Good User Interface experience with lots of functional tips throughout. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Disliked the inability to completely customize the UI as per the company requirements. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"OneTrust provides some very helpful features, although many which may be lacking."
2.5/5
What do you like best about OneTrust Privacy Automation?

Having information, risks and remediation in one system. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Lack of support for multiple jurisdiction privacy laws, support for modular system data mapping, segmented area for documenting legal analysis. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Relatively young vendor with a lot of potential"
3/5
What do you like best about OneTrust Privacy Automation?

The people at OneTrust are responsive, friendly, and are great to work with. They listen and work to implement real world use cases. In the 10 months I've been using the product many of the features I've needed to make the product work for us have been implemented, and more are on the way. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

OneTrust is a relatively young company and what I like and dislike roll into the same thing. They are responsive and use an Agile methodology for updating their product, which is great. However, the release notes are frequent, and are not available until the same day the update is available in pre-production, only giving a week until the features are available in production, and it is cumbersome to keep up with the changes and know which features are now available that you've been waiting for. Road maps appear to be unavailable. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"OneTrust has been a great privacy tool"
4/5
What do you like best about OneTrust Privacy Automation?

Data mapping and creating the reports out of those data maps Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Less user friendly. Has less options to explore the data maps Review collected by and hosted on G2.com.

Gautam K.
GK
Gautam K.
Web developer
Enterprise (> 1000 emp.)
"Web developer experience with one Trust"
5/5
What do you like best about OneTrust Privacy Automation?

One stop shop for all your digital security needs. Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing to dislike.

1) Great for business security needs.

2) Easy to integrate from development prospective Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Been working with the OneTrust platform on every data privacy engagement I have ever done"
5/5
What do you like best about OneTrust Privacy Automation?

Modules are super user friendly

……………... Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

Nothing yet!

……………………………………………...……….... Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
AS
Verified User in Staffing and Recruiting
Mid-Market (51-1000 emp.)
"OneTrust_Manpower"
4.5/5
What do you like best about OneTrust Privacy Automation?

Easy management, quite easy to set up, easy to manage cookie consents Review collected by and hosted on G2.com.

What do you dislike about OneTrust Privacy Automation?

There is no option to get the e-mail if the new data subject request appears (or I did not find this option). Review collected by and hosted on G2.com.