- Easy to use functionality once you get the hang of it

- Account managers and support team are easy to contact if you have any issues

- Health check a few months into implementation - this really helped with making sure everything was set up asit should, and even gave me further recommendations on how to fully utilise the tool

- Re-scans of cookies dropped on the website can be scheduled and an email sent to your inbox so you know when to go back into CookiePro to re-categorise any new cookies

- Integrated with cookiepedia which does the majority of the heavy lifting for you when defining what cookies on your website do what Review collected by and hosted on G2.com.

- For the CookiePro software, it can seem a bit overwhelming at first as you are shown all modules when you log in to OneTrust - not just the ones you pay a subscription for

- There are loads of guides online, but it would be useful if there was a 'quick start' guide or something similar to learn the basics Review collected by and hosted on G2.com.

The user interface and seemingly constant improvements that are pushed out to the platform. Review collected by and hosted on G2.com.

The updates are so regular that you may have to reassess your approach as new functionalities are released. Release notes are helpful in this regard. Review collected by and hosted on G2.com.

The user interface style is the most pleasing part of using the tool. Overall, the tools have a large amount of options and enough tool tips to ensure that the user is aware of what he's doing and how it may affect other portions of the program. The certification trainings also did a great job of ensuring class participation by periodically having moments where we could all answer class questions together, and then review the answers to determine why answers may be right/wrong. With the sheer amount of material to be absorbed however, I found the handbook to the training to not be quite so helpful for the exams. Review collected by and hosted on G2.com.

It can be a bit overwhelming to understand where all the tools are located, and which pages are relevant to certain tasks. Having used the program as part of my Professional Management training, I found that the program in of itself was incredibly well made, and provides a massive amount of opportunities to the user. However, it would definitely help to have "first time tutorial" pop-ups with certain pages/tools which would help alleviate some confusion from those using the program the first few times. Review collected by and hosted on G2.com.

We have use OneTrust and GTM to manage site's GDPR compliance and so far all has been good and categorisations have been correctly. Review collected by and hosted on G2.com.

We had an issue where the datalayers variables for OneTrus did not exist on the Page View event of GTM. That has been kind of blocker on our projects Review collected by and hosted on G2.com.

In built templates based on regulations like GDPR , CCPA Review collected by and hosted on G2.com.

Nothing at the moment . Will be exploring more . Review collected by and hosted on G2.com.

The amount of information available with the platform is amazing, since the field of their expertise, which is Privacy Regulations to IT Security and Controls frameworks. Something that is also very good is the automation of assessments, where you can configure the reactions for each answer provided in a questionnaire. Review collected by and hosted on G2.com.

The reporting option is very poor. It's possible to generate a pdf report according to some fields added as needed, or export a excel file (list of risks for instance). The layout of the pdf report is limited and not well presented.

The management of roles and permissions of users and groups is very confusing. Review collected by and hosted on G2.com.

The software is simple to use & lowers the learning curve for someone new to the product. Review collected by and hosted on G2.com.

OneTrust as an organization has a poor implementation team. They do not have project plans & often rely on the customer to indicate what needs to be completed next. If they want to further broaden their deployments & satisfy their customers, they need to build better PM bench strength. Review collected by and hosted on G2.com.

Easy to use product with great support available, system is always ahead of the curve on any new legislation which may effect data governance in our business. Review collected by and hosted on G2.com.

It can be hard to segregate the system as it uses a role based approach to access. Review collected by and hosted on G2.com.

Communication and support has been excellent. Support both for the operation of the platform and modules itself is clear, concise and accessible and accreditations are available at a personal level for operation of the modules providing assurance to the busines. Review collected by and hosted on G2.com.

There are no downsides as yet. I found the platform very easy to use and navigate. Review collected by and hosted on G2.com.

One Trust has a broad base of privacy capabilities. Many tools for todays privacy pros. And they keep adding new functions all the time. Review collected by and hosted on G2.com.

There is a limited amount of automation. Review collected by and hosted on G2.com.