--- title: OneTrust Privacy Automation Reviews meta\_title: 'OneTrust Privacy Automation Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 154 reviews by the users' company size, role or industry to find out how OneTrust Privacy Automation works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 154 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # OneTrust Privacy Automation Reviews & Product Details Visit Website OneTrust’s mission is to enable the responsible use of data and AI. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. The Privacy Automation solution simplifies compliance, automates privacy operations and mitigates risk. Our tools include: -A real-time view of your compliance posture -Evergreen data and activity map -Data subject request automation -Privacy and AI risk workflows OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. For more information, visit www.onetrust.com. * * * Product Website OneTrust Privacy Automation Seller [OneTrust](https://www.g2.com/sellers/onetrust) Discussions [OneTrust Privacy Automation Community](https://www.g2.com/products/onetrust-privacy-automation/discuss) Solution Type All-in-One Overview by Cheryl Rasmuson Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/onetrust-privacy-automation/pricing) ## OneTrust Privacy Automation Integrations (2) What do users say about integrations? Verified by OneTrust Privacy Automation [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews) Show More ![Verified User in Industrial Automation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Industrial Automation") UI Verified User in Industrial Automation Enterprise (\> 1000 emp.) 3/31/2021 "Great tool for compliance, security, governance and data privacy" 4.5/5 What do you like best about OneTrust Privacy Automation? Easy to use with bunches of templates you can download for bulk import your assets, entities, data, attributes and many more. You also can export the existing data from the system as well. Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? You have to make sure to use the Entities ID when creating the template for entity inventory link to assets or data. Review collected by and hosted on G2.com. Recommendations to others considering OneTrust Privacy Automation: Its a great tool to begin with and suitable for beginners. Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? Easier to do the compliance assessment, processing the policy, governance and generating the assessment using the template provided. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DB Duncan B. Enterprise (\> 1000 emp.) 8/20/2020 "One tool to run your privacy and compliance program" 5/5 What do you like best about OneTrust Privacy Automation? The connections from having all of your privacy and compliance tools in one, first, you gather your dataflows, impact assessments, and vendors. Then, you tie them together to create your data map and reports, which is used to fulfill your customer rights and track incidents. All while ensuring your web presence is compliant with cookie banners, tracking your users' consent, and providing transparency with consumer choice. These all work great though manual connections, then you can make the tool work for you by automating the work to allow you more time to support your organization and grow your program. OneTrust Cookie Compliance OneTrust Privacy Incident Response OneTrust Vendor Management OneTrust Assessment Automation (PIA/DPIA) OneTrust Data Mapping OneTrust DSAR/Consumer rights OneTrust Universal Consent and Preference Management OneTrust Governance, Risk and Compliance Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? OneTrust is a young company with brings them speed and agility to move fast. This can sometimes cause some bugs that are resolved but can cause problems for a short period. This tends to be seen more in the new tools that are experiencing rapid growth and change. I recommend requesting a hands-on demo to understand the tool. With all of that said, the pros by far outweigh the cons to put them ahead of their competition. Review collected by and hosted on G2.com. Recommendations to others considering OneTrust Privacy Automation: Make sure you do a hands-on demo, and if you are new to the privacy space, you don't need to buy everything at once. Make sure you are utilizing the entire module(s) you are purchasing then add on from there. The more you have connected, the more powerful it becomes, but it will only become powerful if you have time to dedicate to getting every full potential out of each module. Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? OneTrust has allowed a small privacy team to create a global privacy program for multinational organizations with many subsidiaries. The easy of use and integrations allow for automation and assessments. The ease of use does not limit you from customization. The customization to your organization provides your business partners with familiarity as they work towards compliance with new laws that change the way they operate. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") EI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 8/20/2020 "Flexible solution with great support" 5/5 What do you like best about OneTrust Privacy Automation? The platform is great out of the box and the modules we use are flexible enough to tailor to our needs. The fact that we do not have to provide access accounts to everyone (potentially many thousands) who has to contribute is an enormous plus, it brings down the admin costs considerably. Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? There is nothing I really dislike although the speed of further development and new versions worries me somewhat. How do you keep up? Review collected by and hosted on G2.com. Recommendations to others considering OneTrust Privacy Automation: Start as "out of the box" as possible and only start making your own changes after really understanding how it works. Otherwise you might put a lot of time and money in things you regret afterwards. It's well though out as it is. Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? There are a number of issues we have and still are solving like automation, centralization and consistent approach. Examples are centralized data gathering/mapping, easily running up to date Art.30 reports, consistency in DPIA use, risk overview and most of all insight in data flows, in and out the company and cross border. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") UF Verified User in Financial Services Mid-Market (51-1000 emp.) 8/13/2020 "Making cookie use easy to manage" 5/5 What do you like best about OneTrust Privacy Automation? - Easy to use functionality once you get the hang of it - Account managers and support team are easy to contact if you have any issues - Health check a few months into implementation - this really helped with making sure everything was set up asit should, and even gave me further recommendations on how to fully utilise the tool - Re-scans of cookies dropped on the website can be scheduled and an email sent to your inbox so you know when to go back into CookiePro to re-categorise any new cookies - Integrated with cookiepedia which does the majority of the heavy lifting for you when defining what cookies on your website do what Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? - For the CookiePro software, it can seem a bit overwhelming at first as you are shown all modules when you log in to OneTrust - not just the ones you pay a subscription for - There are loads of guides online, but it would be useful if there was a 'quick start' guide or something similar to learn the basics Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? - Problems solved included keeping our Cookie Policy up to date and reflecting the latest cookies dropped from a marketing perspective - Not only are we now confident that our Cookie Policy is always up to date, but there is less manual/no manual intervention needed as the cookie list keeps itself up to date Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite JC Jennifer C. Privacy and Compliance Lead Enterprise (\> 1000 emp.) 8/19/2020 "Reliable and User-Friendly" 5/5 What do you like best about OneTrust Privacy Automation? The user interface and seemingly constant improvements that are pushed out to the platform. Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? The updates are so regular that you may have to reassess your approach as new functionalities are released. Release notes are helpful in this regard. Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? We're able to maintain our privacy records of reference in one single repository with OneTrust. The assessments are pre-seeded for useful information collection around various pieces of privacy legislation, and it's simple to monitor progress or report on accomplishments of the program using the Dashboards function. There is lots of valuable documentation available to enable administrators, and the user interface is seamless. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Internet](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Internet") UI Verified User in Internet Mid-Market (51-1000 emp.) 9/22/2020 "Great experience learning the OneTrust ropes!" 4/5 What do you like best about OneTrust Privacy Automation? The user interface style is the most pleasing part of using the tool. Overall, the tools have a large amount of options and enough tool tips to ensure that the user is aware of what he's doing and how it may affect other portions of the program. The certification trainings also did a great job of ensuring class participation by periodically having moments where we could all answer class questions together, and then review the answers to determine why answers may be right/wrong. With the sheer amount of material to be absorbed however, I found the handbook to the training to not be quite so helpful for the exams. Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? It can be a bit overwhelming to understand where all the tools are located, and which pages are relevant to certain tasks. Having used the program as part of my Professional Management training, I found that the program in of itself was incredibly well made, and provides a massive amount of opportunities to the user. However, it would definitely help to have "first time tutorial" pop-ups with certain pages/tools which would help alleviate some confusion from those using the program the first few times. Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? Addressing Privacy by Design questions, creating a more efficient data map for an organization, and conveying information to stakeholders. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") CM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/28/2021 "Douglas Tobar OneTrust Review" 4.5/5 What do you like best about OneTrust Privacy Automation? We have use OneTrust and GTM to manage site's GDPR compliance and so far all has been good and categorisations have been correctly. Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? We had an issue where the datalayers variables for OneTrus did not exist on the Page View event of GTM. That has been kind of blocker on our projects Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? GDPR compliance for our clients Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 3/29/2021 "Data privacy using oneTrust" 4/5 What do you like best about OneTrust Privacy Automation? In built templates based on regulations like GDPR , CCPA Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? Nothing at the moment . Will be exploring more . Review collected by and hosted on G2.com. Recommendations to others considering OneTrust Privacy Automation: Evaluated another vendor , if you are looking for more about data discovery and connecting to internal repository there is better options Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? Implementation of DATA privacy based ON GDPR and CCPA . Setting up cookie banners. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Douglas B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Douglas B.") DB Douglas B. IT Compliance Auditor Internet Small-Business (50 or fewer emp.) 4/2/2020 "A tool with a good library of frameworks, data privacy regulations and customizable on a good level." 3.5/5 What do you like best about OneTrust Privacy Automation? The amount of information available with the platform is amazing, since the field of their expertise, which is Privacy Regulations to IT Security and Controls frameworks. Something that is also very good is the automation of assessments, where you can configure the reactions for each answer provided in a questionnaire. Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? The reporting option is very poor. It's possible to generate a pdf report according to some fields added as needed, or export a excel file (list of risks for instance). The layout of the pdf report is limited and not well presented. The management of roles and permissions of users and groups is very confusing. Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? We assumed that the tool is helpful for automating our risk vendor assessment, with the right customization the questionnaire can create risks with level of severity, which needs following-up. This speeds-up the process. Review collected by and hosted on G2.com. Show More 4/15/2020 Validated ReviewerSource: Seller invite ![Verified User in Facilities Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Facilities Services") AF Verified User in Facilities Services Enterprise (\> 1000 emp.) 9/25/2020 "OneTrust offers the capabilities we need as an organization." 5/5 What do you like best about OneTrust Privacy Automation? The software is simple to use & lowers the learning curve for someone new to the product. Review collected by and hosted on G2.com. What do you dislike about OneTrust Privacy Automation? OneTrust as an organization has a poor implementation team. They do not have project plans & often rely on the customer to indicate what needs to be completed next. If they want to further broaden their deployments & satisfy their customers, they need to build better PM bench strength. Review collected by and hosted on G2.com. Recommendations to others considering OneTrust Privacy Automation: Make sure you are clear on your processes & map them out. Again, the implementation team is weak, so they are going to need clear requirements, project PMing, etc. Review collected by and hosted on G2.com. What problems is OneTrust Privacy Automation solving and how is that benefiting you? Improved ROPA reporting, EU regulations, customer opt in/opt out management Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 17 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/onetrust-privacy-automation/pricing) OneTrust Privacy Automation Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_28b6b749a61e1b0d1b4263fb1d142b49/trustarc.png "Product Avatar Image") TrustArc 4.2/5(328) [ Compare Now ](https://www.g2.com/compare/onetrust-privacy-automation-vs-trustarc) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3bd56ca6e04303a2cc4dadf35bce83aa/osano.png "Product Avatar Image") Osano 4.5/5(173) [ Compare Now ](https://www.g2.com/compare/onetrust-privacy-automation-vs-osano) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_89b2614826099ebfd163e230fa204886/securiti.png "Product Avatar Image") Securiti 4.6/5(109) [ Compare Now ](https://www.g2.com/compare/onetrust-privacy-automation-vs-securiti) ##### ##### OneTrust Privacy Automation Features Functionality Data Subject Access Requests Privacy Impact Assessments Data Mapping - survey-based [ View More Features ](https://www.g2.com/products/onetrust-privacy-automation/features) ## Top-Rated Alternatives [ ![Securiti](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Securiti") Securiti 4.6/5(109) ](https://www.g2.com/products/securiti/reviews) [ ![Osano](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Osano") Osano 4.5/5(173) ](https://www.g2.com/products/osano/reviews) [ ![Transcend](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Transcend") Transcend 4.6/5(112) ](https://www.g2.com/products/transcend/reviews) [ View All Alternatives ](https://www.g2.com/products/onetrust-privacy-automation/competitors/alternatives) ##### Categories on G2 [Privacy Impact Assessment (PIA)](https://www.g2.com/categories/privacy-impact-assessment-pia)[Vendor Security and Privacy Assessment](https://www.g2.com/categories/vendor-security-and-privacy-assessment)[Data Governance](https://www.g2.com/categories/data-governance-tools) [Privacy Impact Assessment (PIA)](https://www.g2.com/categories/privacy-impact-assessment-pia)[Vendor Security and Privacy Assessment](https://www.g2.com/categories/vendor-security-and-privacy-assessment)[Data Governance](https://www.g2.com/categories/data-governance-tools)[Consent Management Platform (CMP)](https://www.g2.com/categories/consent-management-platform-cmp)[Sensitive Data Discovery](https://www.g2.com/categories/sensitive-data-discovery)[Cookie Tracking](https://www.g2.com/categories/cookie-tracking)[Data Subject Access Request (DSAR)](https://www.g2.com/categories/data-subject-access-request-dsar)[Data Privacy Management](https://www.g2.com/categories/data-privacy-management)[Privacy Policy Generator](https://www.g2.com/categories/privacy-policy-generator) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Best desktop affiliate marketing software for tech companies](https://www.g2.com/discussions/best-desktop-affiliate-marketing-software-for-tech-companies)[Best platform for integrating various business apps](https://www.g2.com/discussions/what-s-the-best-platform-for-integrating-various-business-apps)[What salary benchmarking software is easiest to set up for an HR team that wants clean dashboards without a lengthy onboarding process?](https://www.g2.com/discussions/what-salary-benchmarking-software-is-easiest-to-set-up-for-an-hr-team-that-wants-clean-dashboards-without-a-lengthy-onboarding-process) [Which AI video generator has the best text-to-video capabilities?](https://www.g2.com/discussions/which-ai-video-generator-has-the-best-text-to-video-capabilities-if-you-re-working-with-a-limited-budget)[What are the best scientific data management systems for pharmaceutical research operations supporting growing teams with complex compliance and data management needs?](https://www.g2.com/discussions/what-are-the-best-scientific-data-management-systems-for-pharmaceutical-research-operations-supporting-growing-teams-with-complex-compliance-and-data-management-needs%20)[Pros and Cons Details](https://www.g2.com/products/onetrust-privacy-automation/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)