--- title: OneTrust Consent & Preferences Reviews meta\_title: 'OneTrust Consent & Preferences Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 16 reviews by the users' company size, role or industry to find out how OneTrust Consent & Preferences works for a business like yours. aggregate\_rating: rating\_value: 3.5 review\_count: 16 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # OneTrust Consent & Preferences Reviews & Product Details Visit Website Build trusted digital experiences with the OneTrust Consent & Preferences solution. The demand for digital content continues to increase along with the expectation for brands to protect consumer privacy. Streamline consent and preference management for consumer transparency. Provide transparency by building trust and giving your users control over their consent and preferences. You can deliver personalized experiences and communicate with your customers where and how they prefer to be contacted. We’ll help you protect your personal data and maintain compliance with global privacy regulations. OneTrust's Universal Consent and Preferences Management (UCPM) Helps strengthen customer relationships with streamlined consent management and empowers individuals to manage their consent, communication preferences, and first-party data through a single, intuitive portal, driving personalized marketing programs at scale. The solution helps embed transparent data collection into the customer experience, provide customers with visibility into collected data and honor customer preferences across touchpoints. The Consent Management Platform (CMP) safeguards personal data and builds trust with consent management. You can capture and signal purpose-based consent, build your first-party dataset, and maximize opt-ins and engagement — all while streamlining global compliance. CMP allows you to bring data transparency to your web and mobile apps, customize and brand your consent experiences, and manage privacy for OTT & CTV platforms. Visit onetrust.com for more information. * * * Product Website OneTrust Consent & Preferences Seller [OneTrust](https://www.g2.com/sellers/onetrust) Discussions [OneTrust Consent & Preferences Community](https://www.g2.com/products/onetrust-consent-preferences/discuss) Overview by Cheryl Rasmuson Show More SR Sahana R. Web Analytics & Tag Management and cookie compliance Specialist Enterprise (\> 1000 emp.) 3/11/2026 "Easy-to-Implement Cookie Banner for Compliance and PII Protection" 5/5 What do you like best about OneTrust Consent & Preferences? It’s a good cookie banner that helps us make the site cookie-compliant. It also helps us prevent PII exposure, and it’s easy to implement. Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? Nothing specific to mention, but it’s a good platform overall. There’s still more to explore in it, and I’m looking forward to that. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? We can select subcategories of cookies under the OneTrust cookie banner. There are many options to select and modify, which is good and convenient, and it’s easy to understand. If anyone is new to OneTrust cookies, they can get good training and understand it quickly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Hardware](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Hardware") AC Verified User in Computer Hardware Mid-Market (51-1000 emp.) 8/20/2025 "Hit us with massive price increases. Site crawl knocked us offline. Confusing UX" 1/5 What do you like best about OneTrust Consent & Preferences? Simple for the customer to interact with Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? Account manager only messaged when price rises were on the cards. Clunky user interface. Cookie crawl hit our site with so much traffic in a short bust they knocked us offline. Very short notice for massive 275% followed by 468% price increases (21 days announced mid December, then 60 Days in July.) Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? Cookie consent for customers Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite BW Brittany W. Guest Relations Manager Mid-Market (51-1000 emp.) 12/23/2024 "Easy For Team New To CCPA" 5/5 What do you like best about OneTrust Consent & Preferences? What I like most is the process of managing user data consent while maintaining transparency and compliance with global regulations. The platform's customization options make it easy to align with our brand while respecting user preferences. I also appreciate its reporting capabilities. Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? One challenge is that the setup can feel complex initially, especially for smaller teams, but once configured, it’s very effective. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? manage user data compliance, adherence to global regulations, communication with guests. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 12/27/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Arani B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arani B.") AB Arani B. Pre-sales consultant Mid-Market (51-1000 emp.) 10/31/2024 "OneTrust Consent & Preferences" 5/5 What do you like best about OneTrust Consent & Preferences? comprehensive and user-friendly approach to managing data privacy, particularly in consent and preference management. OneTrust excels in supporting compliance with multiple global privacy laws, such as GDPR, CCPA, and LGPD. Its adaptability to different regulatory frameworks Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? Due to its broad feature set and customizability, initial setup and integration with other systems can be complex and time-consuming. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? It helps to adhere to data privacy regulations like GDPR, CCPA, and LGPD by managing user consent and preferences Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SH Sapthasagar H. Software Developer Mid-Market (51-1000 emp.) 4/27/2023 "An effective and comprehensive cookie consent management solution" 4.5/5 What do you like best about OneTrust Consent & Preferences? A great feature of CookiePro is its automated cookie scanning tool, which helps businesses accurately identify and categorize the cookies on their website. Another feature I like is its user-friendly interface, which makes it easy for users to navigate and set up their cookie consent management solution. CookiePro offers detailed reporting and analytics tools that give businesses insights into their cookie compliance status, user consent rates, and other valuable data points. Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? the platform is somewhat complex and challenging to navigate, particularly for those unfamiliar with cookie consent management solutions. This can be frustrating for users but it can get easier over a period of time. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? With the increasing number of cookies being used on websites, tracking them and their purpose can be challenging.CookiePro provides a comprehensive cookie scanner that identifies cookies and trackers on a website, allowing businesses to manage and control cookies effectively. Using CookiePro, companies can ensure that their websites comply with data privacy regulations, reducing the risk of legal penalties and reputational damage. CookiePro is designed to help businesses comply with global data privacy regulations, including GDPR, CCPA, and LGPD. This is especially important for companies that operate in multiple countries and need to ensure that their websites are compliant with local regulations Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Vishnu N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vishnu N.") VN Vishnu N. Software Engineer Intern Small-Business (50 or fewer emp.) 2/25/2023 "Very easy and good tool" 4/5 What do you like best about OneTrust Consent & Preferences? There are many tools available on the internet to solve cookie problems. But Cookies pro is the global tool present on the internet. It is fairly straightforward in implementing cookies consent. Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? The customer support is very bad. They rarely help with our problems. And it is difficult to use the custom cookies on the site, they will block it. This is something I found, they need to improve this. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? This makes it easier for your customers to safely visit and navigate to your site. It's easy to crawl and can be a little tricky to keep your website up to date. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mayank G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mayank G.") MG Mayank G. Sr. Customer Success Manager Mid-Market (51-1000 emp.) 4/27/2023 "Best Cookie Tracking Solution" 5/5 What do you like best about OneTrust Consent & Preferences? CookiePro is by far the best Cookie Tracking solution that we have tried. It has amazing privacy management options. Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? It can be little difficult to navigate the platform at the start but then with regular use it gets easier. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? CookiePro has been helping us in easy tracking of cookies after it has analysed the website. It also helps us align with the global privacy laws. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite JK Jyothesh K. Small-Business (50 or fewer emp.) 2/23/2023 "CookiePro categorizes your Website" 3/5 What do you like best about OneTrust Consent & Preferences? CookiePro helps in scanning your website and recommends The required cookies which are suitable for your website. The Functionality of Cookiepro is very quick and easy to use. Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? The customer service provided by them is very pathetic. Their response time is very late, and sometimes they won't even respond. The tool is also a little complicated to understand. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? CooikiePro helps to track accurate cookies which should be used on a website. This resulted in further engagement with the customer and the reach of a new customer base. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite MN Michael N. Marketing Consultant Small-Business (50 or fewer emp.) 5/10/2023 "A mid software" 4.5/5 What do you like best about OneTrust Consent & Preferences? It does its job. It definitely allows for cookie consent as well as website scanning. Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? To me, I feel like some parts could have been explained more in depth. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? Its helping me scan and receive consent for my mobile applications Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Adir B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adir B.") AB Adir B. Director of Growth Enterprise (\> 1000 emp.) 9/14/2022 "Tricky to configure, poor support." 0.5/5 What do you like best about OneTrust Consent & Preferences? Pre-configured cookie banners and policies by regulation Review collected by and hosted on G2.com. What do you dislike about OneTrust Consent & Preferences? To begin with, implementation is tricky, which is why most websites find themselves incompliant while thinking they are. Then, their support is close to non existant. They disregard support tickets altogether, when they do answer, they do have a very limited concept of support. Other than spraying you with tons of kb articles, they dont provide much. One of their reps even said that support is for platform issues, not configuration issues- and if we can't get it right they can sel us professional services. When he was out of office- no support. What a joke. Review collected by and hosted on G2.com. What problems is OneTrust Consent & Preferences solving and how is that benefiting you? Well, they had a single task to do- block cookies, and they didn't. Sure, it is a cinfiguration issue, but there is no indication at no point on whether it does or does not. You need to scsn your website eith a third part tool to disvover you are not compliant (which I recommend all current users to do( Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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