UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/29/2019

"It gets the job done. "

4/5

What do you like best about OneSpan Sign?

Simplicity & features coupled with price make this digital signature package hard to beat. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

For our purposes, there are currently no dislikes. Review collected by and hosted on G2.com.

CM

Cooper M.

Procurement & Contracts Analyst

Enterprise (> 1000 emp.)

8/29/2019

"Onespan was organized, convenient and friendly during the entire process."

2.5/5

What do you like best about OneSpan Sign?

The customer service, the features, and the price. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

The only dislike is that the number of docs you send per year are not unlimited. Review collected by and hosted on G2.com.

AC

Verified User in Computer & Network Security

Mid-Market (51-1000 emp.)

8/29/2019

"Amazing Service and Customer Support"

5/5

What do you like best about OneSpan Sign?

Their Services Fit our needs perfectly and Their Customer support was one of the best I have ever had to deal with. They were very responsive and understanding and helpful.

The forum was a great resource and documentation is very well done and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

Everything worked as expected so there is nothing I dislike Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

9/3/2019

"Solid performance"

4/5

What do you like best about OneSpan Sign?

Ease of use, cloud-based saves on infrastructure and maintenance costs Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

Not able to have a central admin account without a paid user account affiliated. Review collected by and hosted on G2.com.

Recommendations to others considering OneSpan Sign:

Deploy as widely as possible. Anyone working in an office environment can benefit from using OneSpan Review collected by and hosted on G2.com.

What problems is OneSpan Sign solving and how is that benefiting you?

esign insurance papers and applications. Realize cost and time savings, reduced printing costs. Review collected by and hosted on G2.com.

AE

Verified User in Education Management

Mid-Market (51-1000 emp.)

8/29/2019

"One sign"

5/5

What do you like best about OneSpan Sign?

Changing to one span was the best thing that we did as an organization this year Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

I find the available reports limited - I wanted a list of all the contracts signed and couldn’t get one Review collected by and hosted on G2.com.

JP

Joe P.

Mid-Market (51-1000 emp.)

9/10/2018

"A great way to facilitate the signing of paperwork!"

4.5/5

What do you like best about OneSpan Sign?

There is a lot to like about this product! First and foremost, since implementing this we have found that clients are returning paperwork that required signature MUCH faster than before. We've found that the clients who have been sent paperwork through this product are returning it weeks sooner than those that specifically request hard copies.

Setting the signing order has allowed us to have the paperwork automatically routed internally for anything that requires a countersignature from our organization. The change signer option has also proven useful when paperwork needs to go through certain channels with our clients for review.

Our compliance department loves the amount of verification associated with signatures. While it is super easy for clients to sign a document, the amount of detail that comes through with the signature is great: time signed, email address associated with signature, IP address, etc.

Overall, the ease of use not only for our clients - but for our teams has been great! Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

While there is not much to dislike, our teams would like to be able to load a form fillable PDF for signature. Currently, the fields are lost with the upload and it requires on to go back and add the form fields through the web interface. Review collected by and hosted on G2.com.

Recommendations to others considering OneSpan Sign:

We implemented this leading up to our busiest time of year and saw immediate results. In our experience, it did not take many resources on our end. Minimal training was required and training was done internally after conversations with our One Span Sign representative. Review collected by and hosted on G2.com.

What problems is OneSpan Sign solving and how is that benefiting you?

As mentioned in the review, we've had great success in the timely return of paperwork. Another major benefit is the time saved in tracking down signature pages and scanning them in. Review collected by and hosted on G2.com.

BB

Blake B.

Small-Business (50 or fewer emp.)

9/4/2018

"Works very smoothly....It has been a great addition to our document workflow"

5/5

What do you like best about OneSpan Sign?

Being able to server our customer based with a seamless signing process is great. It has also increased efficiency for document workflow eliminating wasted time printing, scanning and archiving documents. Its great to just be able to dump them into the file needed and we are good to go. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

There is not much to dislike. We compared multiple platforms including docusign and signeasy and OneSpanSign was by far the best. It was about a year ago that we went thru the process of selecting an esign vendor but I recall then eSignLive just having cleaner, smoother more visually appealing website. Review collected by and hosted on G2.com.

What problems is OneSpan Sign solving and how is that benefiting you?

We are in the process of going as close to 100% digital as we can get. OneSpanLive is the driving force behind this we are beginning to archive documents in a different more efficient way. We spend a lot of time printing, scanning and archiving documents and we are seeing the benefits of eliminating the printing and scanning. We are also making our customers happy as they don't have to take off work or make a special trip into town from the farm to sign loan documents. It has also been great in getting customers to sign single documents that either get mailed and never return or the customer never comes in. With OneSpan all of those documents are getting signed in minutes instead of sometimes weeks or months trying to track down that signature. Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

8/29/2019

"Cost effective way to obtain signature"

5/5

What do you like best about OneSpan Sign?

We utilized DocuSign in the past and it was almost triple the cost and was not as user friendly. I love the cost effectiveness, user friendliness and ease of use. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

I really do not have anything bad to say. Review collected by and hosted on G2.com.

AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/8/2019

"simple and easy"

4.5/5

What do you like best about OneSpan Sign?

Signup was easy and the e-signature function is simple to use. Many members very happy with this service feature for their loan documents. Compared to other products, this one is also very affordable. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

We have been pleased with our overall experience with OneSpan. Review collected by and hosted on G2.com.

Recommendations to others considering OneSpan Sign:

If you are looking for an affordable and easy to use electronic signature product, this is it! Review collected by and hosted on G2.com.

What problems is OneSpan Sign solving and how is that benefiting you?

Allowing our members to sign loan documentation after office hours. This has been a convenience feature allowing our credit union to close more loans than ever before. Review collected by and hosted on G2.com.

AG

Anthony G.

System Administrator

Small-Business (50 or fewer emp.)

9/6/2018

"Works great in an insurance setting."

5/5

What do you like best about OneSpan Sign?

The ability to capture signatures offline. Many times our agents don't have Internet access when meeting at a client's location so the ability to capture a signature offline via a mobile device sets it apart. Review collected by and hosted on G2.com.

What do you dislike about OneSpan Sign?

Our account has transaction limits which is fine, but we would prefer that the limits be aggregated rather than per user, or that we can buy more transactions in bulk (e.g. 1000 additional transactions). As it stands now once we've exceeded our limit we're charged per transaction. Review collected by and hosted on G2.com.