# ONESOURCE Indirect Tax Determination Reviews
**Vendor:** Thomson Reuters  
**Category:** [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 13
## About ONESOURCE Indirect Tax Determination
ONESOURCE Determination is the solution used by corporations to simplify tax compliance complexity with confidence. Automating transaction tax determination and calculation for Sales and Use Tax, Value Added Tax, Goods and Services Tax, and Excise Tax from one solution, for any industry, across 205 countries and territories. With seamless connection to financial systems ONESOURCE keeps existing systems free of custom coding or workarounds and with cloud native capabilities exclusive to ONESOURCE businesses will have the latest tax regulation rules and rates without having to interrupt their tax calculations. Complete with exemption management, reporting and analytics, e-invoicing compliance, and audit defense capabilities, businesses have one, centralized system for managing their indirect tax needs.




## ONESOURCE Indirect Tax Determination Reviews
  ### 1. Accurate and Integrated Tax Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jeffrey Y. | Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about ONESOURCE Indirect Tax Determination?**

extensive and up-to-date tax database, which ensures accurate tax calculations and compliance. Its strong integration with ERP systems also streamlines tax processes effectively.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

its complexity, which can make implementation and user training time-consuming.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

This benefits users by reducing errors, saving time, and ensuring compliance with minimal manual effort.

  ### 2. Useful tool to control your finances and do the taxes

**Rating:** 2.5/5.0 stars

**Reviewed by:** Sai Sumanth Reddy N. | Graduate Teaching Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 26, 2024

**What do you like best about ONESOURCE Indirect Tax Determination?**

The ease of calcualting the taxes. User frinedly UI.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

Customer Support couldve been a little quicker.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

It makes it easier to do the taxes. In this, i don't have to put extra efforts from my end.

  ### 3. I didn't see any quality in using the software versus just doing the work myself

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about ONESOURCE Indirect Tax Determination?**

It's a means to conviently operate tax problems

**What do you dislike about ONESOURCE Indirect Tax Determination?**

I did not think it improved upon me just regularly going about my normal activity, or other free existing tools.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

Nothing, really. But integration in Power BI is interesting

  ### 4. Room for improvement in terms of platform smoothness

**Rating:** 1.5/5.0 stars

**Reviewed by:** Sherry O. | Employee Assistance Plan Manager, Logistics and Supply Chain, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 05, 2024

**What do you like best about ONESOURCE Indirect Tax Determination?**

ONESOURCE Indirect Tax Determination provided a solution that spans across the globe but fails to enable consistent calculation and recording of indirect taxes. It complicates tax data analysis.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

It needs to facilitate the identification of trends. My experience, with the software, has been not too good so far as I have encountered many features that I dislike. The implementation cost for our small scale setup is relatively high it proves to be a useless investment.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

There have been instances where updates were delayed and detailed information was lacking. The integration process with existing ERP systems is not always simple resulting in inconveniences.

**Official Response from Victoria Walton:**

> Hi, Sherry,

We greatly appreciate your candidness and willingness to provide a review. If you're open for a quick call, I'd like to understand more about your ERP, integration, and implementation partner and experience.  Our ONESOURCE Indirect Determination product has a SaaS option (built in the cloud) that doesn't require updates and patches, but sometimes that's not the best solution for every customer.  I've requested a call with you directly and look forward to hearing about your experience in hopes to provide some assistance, if you're open to it.

Many thanks,

Victoria Walton
Director, Marketplaces & Ecosystems
Thomson Reuters

  ### 5. Minimize errors and ensure tax reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Juan H. | President, E-Learning, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2023

**What do you like best about ONESOURCE Indirect Tax Determination?**

ONESOURCE Indirect Tax Determination calculate and record taxes on a global scale. The implementation cost is high for setups the detailed information and training provided make it a worthwhile.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

It is  difficult to analyze tax data and identify trends. The user interface feels outdated and not very intuitive.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

ONESOURCE Indirect Tax Determination solves the task of tax calculation and compliance.. This solution  saving time reducing costs and ensuring compliance, with tax regulations for us.

  ### 6. Great Experience using the tax engine

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pushpanjali M. | Analyst, Accounting, Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about ONESOURCE Indirect Tax Determination?**

The UI is great and the tech support is very good

**What do you dislike about ONESOURCE Indirect Tax Determination?**

Nothing. The experience has been great so far.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

Help in tax calculation for dfferent countries

  ### 7. Global tax determination software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Upendra S. | Senior Manager - Research Insights , Enterprise (> 1000 emp.)

**Reviewed Date:** September 05, 2022

**What do you like best about ONESOURCE Indirect Tax Determination?**

It provides a comprehensive worldwide solution for the efficient and consistent calculation and recording of your indirect tax liability.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

It provides a comprehensive worldwide solution for the efficient and consistent calculation and recording of your indirect tax liability.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

Performs indirect tax data mining, analysis, and risk assessments to identify accounting needs and tax savings opportunities, evaluate tax strategies, and more

  ### 8. Presales Specialist

**Rating:** 4.0/5.0 stars

**Reviewed by:** Raghav G. | Pre sales Dynamic 365, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2022

**What do you like best about ONESOURCE Indirect Tax Determination?**

Automation of tax decision and integration with existing business then to clould is the best thing.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

I have not come across such feature which could be disliked.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

Integration with the existing ERP that is Finance & Ecommerce helping almost all the problems.

  ### 9. Experience with OneSource

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Capital Markets | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about ONESOURCE Indirect Tax Determination?**

I felt that it is excellent tool delivering performance and stability.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

The implementation cost of OneSource for a small set up like ours is on the higher end

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

It stands as a reliable enterprise solution for us without delays in updates that goes to deliver up to granular levels

  ### 10. True justice to its name ONESOURCE for all your tax needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arif M. | Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about ONESOURCE Indirect Tax Determination?**

Option to easily integrate ONESOURCE with existing ERP systems, billing and invoice software,

**What do you dislike about ONESOURCE Indirect Tax Determination?**

setting up can be complex if you are new to the field, a training module would be a good add

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

ONESOURCE saves time and resources in calculating and determining the indirect tax liabilities like gst, vat  and also helps one be up to date with the regulations

  ### 11. Easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mitesh N. | Vice President | Angel Investor | PE&VC | M&A | SME IPO, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2022

**What do you like best about ONESOURCE Indirect Tax Determination?**

Greater coverage of Company details, address, phone number

**What do you dislike about ONESOURCE Indirect Tax Determination?**

Further detailed information since its focusing on volume with basic information

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

Quick information about the company. Authenticity of the data

  ### 12. Help desk could be a lot more responsive.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Arihant J. | Analyst, Research & Investment , Enterprise (> 1000 emp.)

**Reviewed Date:** July 27, 2022

**What do you like best about ONESOURCE Indirect Tax Determination?**

The coverage provided is of a very wide range.

**What do you dislike about ONESOURCE Indirect Tax Determination?**

The platform could be a bit more smooth and have better helpdesk.

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

Collation of data which is trusted that acts as a one stop solution.

  ### 13. Recommend OneSource

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 15, 2022

**What do you like best about ONESOURCE Indirect Tax Determination?**

I have had the best experience with the unparalleled reliability and extensive utility of this tool

**What do you dislike about ONESOURCE Indirect Tax Determination?**

The tool is costly for small and medium businesses

**What problems is ONESOURCE Indirect Tax Determination solving and how is that benefiting you?**

it has helped deliver a small turn around time with low errors



- [View ONESOURCE Indirect Tax Determination pricing details and edition comparison](https://www.g2.com/products/onesource-indirect-tax-determination/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-19+21%3A35%3A33+-0500&secure%5Bsession_id%5D=6ec6f4cd-b34a-47f6-a4d1-8930313ce249&secure%5Btoken%5D=1906794213eb26400c9cfbdf858ff50bf2fbc5924093a2d6efbea19ac1ef7587&format=llm_user)

## ONESOURCE Indirect Tax Determination Features
**Tracking**
- Sales Tax
- VAT
- GST
- Exemptions
- Adjustments
- Localization

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AWS Marketplace**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration

**Integrations**
- Integrations

**Remittance**
- Returns
- Notifications
- Global/Cross Borders
- Analytics

**Agentic AI - Sales Tax and VAT Compliance**
- Autonomous Task Execution
- Natural Language Interaction

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