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OneSignal Reviews & Product Details

Danny A.
DA
CTO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OneSignal?

Great push notification and engagement platform that is easy to use with many customizable options, and powerful features for sending targeted messages to our mobile app users. We used their real-time analytics and reporting, A/B testing capabilities, and robust API to integrate with our system. These features make it a highly valued tool for improving user engagement and retention. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

The marketing automation features are limited and restrictive, as time-based segments are not supported. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

It helps us improve user engagement and retention by delivering targeted, real-time messaging to our mobile app users. Some of the problems it solves include:

Improving user engagement: OneSignal makes it easy to reach users with relevant, timely messages, even when they are not actively using the app.

By using OneSignal, we could manage all our marketing push notifications in one place, streamlining communication and reducing the need for manual processes.

OneSignal offers real-time analytics and reporting, which can help understand the impact of the messages. Review collected by and hosted on G2.com.

OneSignal Overview

What is OneSignal?

OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility.

OneSignal Details
Product Website
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Product Description

OneSignal is the market-leading omnichannel customer engagement platform for building customer relationships through personalized messaging across mobile and web push notifications, in-app messaging, SMS, and email.

How do you position yourself against your competitors?

When it comes to setup and sending omnichannel messages, OneSignal is built for speed. Our market-leading messaging speed enables near-real-time messaging when seconds matter, and our easy to install SDKs and features like automated customer Journeys and tagging let you get started sending and personalizing messages without a prolonged implementation time. Our email auto warmup and IP warmup allow you to start sending emails that actually arrive in your customers inboxes quickly, reliably, and with little staff time dedicated to slowly increasing sends.


Seller Details
Seller
OneSignal
Company Website
Year Founded
2014
HQ Location
San Mateo, California
Twitter
@onesignal
5,394 Twitter followers
LinkedIn® Page
www.linkedin.com
164 employees on LinkedIn®

Christy H.
CH
Overview Provided by:

Recent OneSignal Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Perfect spot for the upcoming engineers and devs"
I recently joined this platform after I got to know about it from a friend of mine, this platform is the best for upcoming engineers and devs. It g...
AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Excellent choice for Web and Mobile Push"
We're using OneSignal in our website and app together and the best part of OneSignal is its easy integration. For Mobile we just have to add depend...
AR
Akshat R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Push Notification service"
I have been using OneSignal for more than a year now. This is by far the best push notification service provider that I have used seamlessly in my ...

OneSignal Pricing

Exclusive savings on OneSignal through G2 Deals

Get 20% off your first year of a Growth Plan today! Access omnichannel messaging features to help you scale, like segmentation, personalization, message throttling, A/B testing, data tags, automated messages, intelligent and confirmed delivery, unlimited API sends, and more.

How to claim this offer

Sign up for a new Growth Plan, or upgrade your Free Plan to Growth. Then email us at support@onesignal.com with your account email and the following text: “Please apply discount code G2-Growth-20pct to my account so I can receive 20% off one year of the Growth Plan.”

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907 out of 908 Total Reviews for OneSignal

4.7 out of 5
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907 out of 908 Total Reviews for OneSignal
4.7 out of 5
907 out of 908 Total Reviews for OneSignal
4.7 out of 5

OneSignal Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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<1 day
>12 months
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48+ months
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NS
Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OneSignal?

OneSignal has definitely helped my business gain some loyal and genuine users! OneSignal easily integrated with our wordpress website and provided a seamless experience to the users without disrupting user interface. OneSignal push notifications helped us gain a users that read our published content whenever we post through notifications. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

One thing that I disliked or will suggest is there should be a bit more customization option to the push notifications service such as: being able to change the color of the buttons and the background will really help attracting users to allow notifications. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

OneSignal helped me solve the user retention problems as we mainly get traffic from organic search and retaining users was tough! But integrating the push notifications with my website allowed users to subscribe to the notifications and now the users get notified about our articles whenever we post increasing our user base as well as brand reputation and trust. Review collected by and hosted on G2.com.

Anca  A.
AA
Ops Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OneSignal?

It has been relatively easily to set up, I worked with my Tech Director to do it. After that he helped me to create the segments we needed (medium effort I would say). After this initial setup was completed, it is very very easy to create and send a campaign (once I have the copy, it's literally 5 minutes). I use only push notifications, because I use email in another platform that offers chatbot and I prefer it to keep this way for the moment. OneSignal push notifications have been very very helpful from the begining, we saw increased returning customers and better conversion. I use it at least one a week since approximately 2 months ago. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

For the moment is working fine for the use I am giving it. I would like to find more opportunitites in the platform once we become more experienced and we have more learnings. I am not sure there is a gradual complexity available in the platform. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

It helps me to directly reach active customers and keep my product top of mind. It has brought significantly increased engagament, we are speaking 7 time more than email engagement. Review collected by and hosted on G2.com.

Open Discussions in OneSignal
Verified User
G2
Alaa H.
AH
Website founder
Entertainment
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about OneSignal?

This tool is very user-friendly and offers great customizatin options and it's so easy-to-use to push notifications to your users on your website or on your mobile app. i used it on different websited and it was so solid experince. i enjoied every time i sent messages to my users. the push-notification feature is realy useful for websites with high traffic or many users/sessions. I installed it in a way so they could subscribe to the service even if they are not signed in to my website for visitors. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

I don't think there is something i dislike about this powerful tool! for now i use it for free and yet i didn't see any issue but i hope in future it doesn't get very very restreicted-features for free users. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

i used to use it on my university student-guider website and it is so powerful to bring your users back to your website by notifying them about news and updates. before i know that product i didn't know how to get in touch with my users like in real-time! it's a life save not just a software. Review collected by and hosted on G2.com.

Manuel M.
MM
Director de Innovación en Sistemas
E-Learning
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OneSignal?

Being able to manage from a single platform the sending of notifications to our users regardless of the device or browser from which they connect, as well as the ability to see the interaction they have had with the information we send.

Additionally, having multiple ways to issue notifications (dashboard, web service, etc.), which helps in all phases of project implementation. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

Some integration libraries (flutter in our case) are not fully updated and generate alerts (non-blocking) when uploading applications to their distribution stores. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

With a base of more than 80,000 users where each one connects from multiple devices (of different operating systems and versions), it is difficult to manage the notifications sent from different service providers, and that is where One Signal facilitates our work, being the point where our entire notification scheme converges, allowing us to quickly monitor the communication we have with each user and connect new channels as required according to the growth of our application. Review collected by and hosted on G2.com.

AN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about OneSignal?

I've been using OneSignal for a while now and it's reliability has never ceased to amaze me. Be it a 1000 user app or an app having 100,000 users, all of them would receive the messages you send reliably and instantaneously. OneSignal serves as a perfect and reliable solution to the FCM platform. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

OneSignal should reconsider their choice of being limited to Push Notifications entirely. The have a robust SMS sending API and can enter the realm of User Authentication through SMS or WhatsApp based OTP delivery.

Also, the pricing should be country specific along with the considerations of using local payment modes like we have UPI here in India as a prominent and easy to use payment solution. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

Due to reliable push notifications offered by OneSignal, we can easily deliver engaging notifications to users that in turn increases our retention rate.

In App Messages are very useful for informing users about promotional content and deals. Review collected by and hosted on G2.com.

Ashish  P.
AP
Founder
Airlines/Aviation
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: In-app
(Original )Information
What do you like best about OneSignal?

I Would to say many thanks to Onesignal Team for Creating better user segments .

there are many features i have listed that can be particularly beneficial for my company THE AVIATION & Aeroguruji. Here are some key advantages:

1) i am using One signal push notification for my users, it helps us to keep users joined by instant updates and quick notification.

2) it also provide us an analytics to check how much peoples joined our channel. it also help to drive more traffice for website and more social media platform.

Once again many thanks Onesignal for your Best service.

Regards

AEROGURU JI TEAM Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

There is no any dislike about onesignal because i have linked my multiple website for better use.

thanks Onesignal for your Best service.

Regards

AEROGURU JI TEAM Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

OneSignal providing significant benefits to our company Aeroguruji -:

By enabling an effective push notifications, OneSignal helps re-engage users who might otherwise become inactive, improving overall rate for active users. Review collected by and hosted on G2.com.

Bhavik M.
BM
Freelance Android App Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about OneSignal?

For me as a developer, their push notification and in-app-messaging feature are the best with a seamless zero code integration documentation. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

There is a suggestion to improvise if possible, Auto Integration like Crashlytics may improve the error-less integration process and can save time for developers.

An automated plugin can be developed to do this. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

OneSignal has significantly improved our customer retention in a really impressive way with their services like Push Notification + Email

The user engagement and interactions with the app has been grown by 40-50% after using OneSignal Service.

The customization options OneSignal offer for their Push Notifications and In-App messaging is Top-Notch, no other service provider has these features in their package. Review collected by and hosted on G2.com.

Ben H.
BH
Senior Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about OneSignal?

We implemented OneSignal into our platform in under 3 hours start to finish. Their customer support has been responsive and comprehensive whenever we have reached out to the team. I also really like the AI aspect of thier documentation search, this has helped us with implementation and debugging on numerous occasions. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

I find the pricing and feature structure confusing. Lack of access to a per user notification history without an elevated plan is disappointing, especially for debugging uses however we may consider a future upgrade as this would be incredibly helpful. It would also be nice to see SMTP integration for the email channel. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

OneSignal enables us to offer one of our core product features (mobile push notifications) with simple implementation Review collected by and hosted on G2.com.

AR
App Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about OneSignal?

I have been using OneSignal for more than a year now. This is by far the best push notification service provider that I have used seamlessly in my apps having a heavy user base and it worked like a charm. Within a single click, you can send messages to your users that help us engage with them off the app too. Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

In order to resend the same In-App Message we have to first duplicate it, then disable the previous one and enable the latest one. However, it should be made simple by adding an option to resend the same message again. Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

OneSignal makes it easier to send dynamic push notifications to all the users (or even some specific ones) within a single click. This helps us engage with our app users. Review collected by and hosted on G2.com.

Omar B.
OB
Software developer and Project Manager
Sports
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: In-app
What do you like best about OneSignal?

OneSignal has been a perfect solution for managing push notifications for my app, PhoenixPicks. As the creator of a football tips and predictions platform, keeping my users updated with the latest insights is crucial, and OneSignal makes this effortless!

The platform is incredibly user-friendly, with an intuitive interface that allows me to segment my audience and send personalized messages at the perfect times. Whether it’s delivering last-minute match tips, important updates, or reminders, OneSignal's features ensure my notifications are timely and targeted.

Their analytics are also top-notch. I can easily track user engagement, making it easier to refine our strategy and keep users coming back for more.

On top of that, the integration with Niotron was seamless, and their customer support has been quick and helpful whenever I've needed assistance. If you’re running any app where user engagement matters, especially in the sports and predictions niche, OneSignal is a must-have.

Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about OneSignal?

OneSignal is the perfect push notification service for anyone serious about engaging their users. No complaints just a great experience all around Review collected by and hosted on G2.com.

What problems is OneSignal solving and how is that benefiting you?

OneSignal solves the problem of real-time user engagement by allowing me to instantly send football tips and updates to my PhoenixPicks users. Its audience segmentation helps target notifications based on user preferences, ensuring personalized and relevant messaging that boosts retention and interaction Review collected by and hosted on G2.com.