OneSignal Reviews & Product Details

Founder
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

What I love most about OneSignal is the fact that they make a technical challenging process [sending push notifications] accessible with their service. And with the help of their plugins for Wordpress, Magento, Shopify, …you have your integration done in no-time and you’re ready to start pushing notifications to your subscribers. Review collected by and hosted on G2.com.

What do you dislike?

OneSignal offers a great service but the one thing I would like to see improved is the Messages reporting area. Messages that are send by, I think the API, don’t become directly visible. And to see the performance for these messages I have to do multiple clicks. Would like to see the UX improved for this specific report. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

OneSignal allows me to get a very high CTR even compared to my email campaigns. Review collected by and hosted on G2.com.

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OneSignal Overview

What is OneSignal?

OneSignal is the leading customer engagement messaging solution used by over 1 million companies worldwide, and delivers more than 8 billion push messages each day. OneSignal supports mobile and web push notifications, in-app messaging, and email marketing, allowing organizations to engage with users on a personal level. OneSignal offers features like A/B testing, real-time reporting, and segmentation which help companies gain invaluable insight into their marketing processes and enhance their engagement strategies. Companies of all sizes trust OneSignal to boost retention, increase engagement, and improve communication with their users. For more information, contact sales@onesignal.com.

OneSignal Details
Website
Languages Supported
English
Product Description

OneSignal is a complete push notification solution for mobile apps.

How do you position yourself against your competitors?

OneSignal was born out of a need for an efficient push notification platform to actively engage users. By combining features like personalized notifications, real-time reporting, and segmentation in a single platform, our users can effectively engage or re-activate their audiences. Whether it's brand campaigns, news articles, new arrivals, or updates; over 1,000,000 developers trust OneSignal to get their messages out there.

OneSignal currently sends over 8 billion push notifications every day, helping hundreds of thousands of users communicate with millions of people worldwide. Our platform has also achieved record delivery rates of 1.75 million notifications per second - well above other players in this space. Whether it be scale, reliability, or speed, OneSignal delivers.


Seller Details
Seller
OneSignal
Company Website
Year Founded
2014
HQ Location
San Mateo, CA
Twitter
@onesignal
4,499 Twitter followers
LinkedIn® Page
www.linkedin.com
76 employees on LinkedIn®

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OneSignal Reviews

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RPA Developer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

* Push notifications are easy to configure and schedule across all channels, such as mobile, web, email, and SMS

* Able to segment your target audience by location, activity, engagement, etc.

* Very easy to install, set up, and get started - even for beginners

* Powerful analytics enables you to track push notification performance

* Has an API that enables convenient integration with other platforms and services

* Has detailed product documentation with guides and best practices to get you started

* Has a free version and paid versions are affordable Review collected by and hosted on G2.com.

What do you dislike?

* The only thing that I wish could be improved is that the mobile app could be improved with additional features to improve mobility and user experience. Other than that, I have no complaints! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would recommend giving the free version a try! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The main business problem that OneSignal helped us solve is tapping into our audience and developing user engagement with a cost-effective and powerful push notification solution. It helped us increase our web traffic, improve communication, and build loyalty. Overall, I am really happy with what OneSignal has to offer and I am looking forward to seeing how it grows in the future! Review collected by and hosted on G2.com.

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Information Technology Network Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We use OneSignal to have a large amount of traffic on our website, the configuration was done by us with the help of technical support and we had no problems, the system allows us to cover a large number of potential customers and publicize the products we offer thanks to the constant traffic that makes us have and send automatic push notifications with great customization capacity. Review collected by and hosted on G2.com.

What do you dislike?

Everything is fine at the beginning, we hope it continues like this to continue enjoying the good services that OneSignal offers us. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Excellent for increasing sales, web traffic and being in constant interaction with customers, OneSignal is absolutely necessary if you want your products or services to be obtained by your customers and potential customers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We increase our profits because we are more visible on the web, we increase our clientele and we generate more effective strategies with the options that Onesignal offers us. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The only way we have to achieve success in sales is OneSignal, we are a small company and day by day we are growing much more with the positive implementation of OneSignal, from the beginning we increased a promising percentage and our visibility increased by 35% in less than two months, I think this is wonderful. Review collected by and hosted on G2.com.

What do you dislike?

Licensing can be expensive for small businesses, this is the only problem, but I have no complaints with the features. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If your company has few workers and you need power and ensure your capital, OneSignal is for you. It is very easy to use, although OneSignal can have expensive licenses, it also has a free version with great features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Selecting the right secure sales strategy minimizes capital losses and with OneSignal money is secured with good automated campaigns to significantly improve our visibility Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
M
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The push notifications can be scheduled across SMS , Mobile, web, email platforms , they are automatically sent and lastly configured so that one will not need to make further configurations.

The segmentation feature is very efficient in that it segments potential pools of clients in the categories you choose like location.

Increases traffic which is great because it pushes brands and then sends notifications in accordance with the trafic. Review collected by and hosted on G2.com.

What do you dislike?

OneSignal has wored well for us so far and there are no dislikes. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

OneSigal is helping us engage with our clients on a level that is personal through the push notificatons.

It is helping us push our brands and increase pool of clients through target push notifications. Review collected by and hosted on G2.com.

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Automation Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Increase in clients in a very short time.

Provides quality customer service, timely responses and clarified doubts.

It is easy to configure and to manage its functions, everything is very simple. Review collected by and hosted on G2.com.

What do you dislike?

A platform with a lot to contribute to the company. Everything has definitely turned out as expected, its features are unique and it is worth implementing. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

OneSignal does an excellent job with our clients, now they are notified at all times through their email, it offers the necessary information so that our clients are aware of everything that happens with our products. I recommend it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

OneSignal has favored us in our company, having previously had very few sales due to not having the necessary publicity, in addition to not having a system to let our clients know what the news about our products were, caused us to decline a bit in the previous year , but now and thanks to OneSignal we have obtained improvements for some time and we are satisfied with the results. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We only took a few minutes to install the software and started sending visitors push notifications to keep them coming back. It is amazing that it can handle a large volume of user cases with flexibility and reliability and ease of use. I can customize notification delivery and opt-in process for visitors with ease. Review collected by and hosted on G2.com.

What do you dislike?

I had a problem with the plugin for WordPress and it became difficult getting technical assistance. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It worked perfectly for us. I recommend its use for companies looking forward to reaching out to clients during these festive seasons using push notifications. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use OneSignal to increase our user engagement on our website. It is one of the best notification systems we have used so far. It targets the audience who are both online and offline which makes it worthy of the value of money we invested in. Review collected by and hosted on G2.com.

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Automation Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is the most effective solution to be in contact with customers, through push notifications where we can publicize everything we offer new of our products to have a better sale. Review collected by and hosted on G2.com.

What do you dislike?

At the moment we have not noticed deficiencies in this platform, we have had a good experience with OneSignal to boost traffic on the networks. It is excellent we have no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

A software with sales strategies that are innovating every day, its functions allow us to be more visible on the web.

I recommend it without a doubt, you will not find a better software with complete features. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Having a low level of sales, we made the decision to look for software that would help us increase them significantly. This tool was easy to configure, it favors a wide interaction with customers, being in direct contact with our customers is what we were needing to increase our sales significantly. Review collected by and hosted on G2.com.

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Automation Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Very effective for sales, it helps you in obtaining more dividends. It is simply a software that must be tested, implemented and taken into account all the benefits that it brings. Review collected by and hosted on G2.com.

What do you dislike?

When it came to implementing it, it was somewhat difficult for us, although at first it seemed simple, but we believe it was due to the mishandling of the information obtained and in turn due to the lack of experience in the product. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It does not matter if you are starting a business or are already established, OneSignal will help you to emerge quickly.

Now having a much more enjoyable and reliable relationship with customers, everything is more interactive and we love being able to increase our sales with such a functional method. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This tool has allowed us to significantly improve sales. Its simple and at the same time powerful method keeps us in direct contact with customers, which keeps them continuously informed of all the characteristics of all the products to be sold. Review collected by and hosted on G2.com.

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Robotic Process Automation Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

OneSignal is a reliable and easy-to-use product on any platform as it has a familiar and very intuitive interface. It is the best system that we can that we could have for the visibility of the web as: services and products. This tool is a great help companies to facilitate the use of settings and sending notifications. Very simple to use and hassle-free. Review collected by and hosted on G2.com.

What do you dislike?

In the management of the system, I can say that everything has gone very well, without conflicts. This product has allowed us to achieve high levels of credibility with customers. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

OneSignal with useful tools to increase sales and of course the profits of the organization. It allows to maintain stable and secure interactivity which provides absolute trust with customers. Definitely OneSignal expands sales and customers. We are now notable on the web. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We significantly optimize the relationship with our clients, we stay informed at the right time due to instant messaging. Also publicize our new products. Traffic on the web is another important aspect that has been improved with the implementation of this software. Review collected by and hosted on G2.com.

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Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

OneSignal offers an easy-to-use interface that allows powerful increases in driving traffic and engagement. Review collected by and hosted on G2.com.

What do you dislike?

For our purposes, as we don't have an app, we're only able to target push notifications to desktop users.

I suppose one other issue that is (very mildly) inconvenient is the integration of tracking. I add in UTMs every time I send a push notification. I know Campaign Monitor, for example, just integrated automatic tracking, so UTMs are automatically applied. This is a tiny issue though, I'm really digging here! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

(1) We're able to drive traffic to content for a variety of reasons through the segmentation options (geotarget appropriate immigration guides, encourage new subscribers to register for accounts). We have trouble getting our content in front of the right audience—this helps address that problem.

(2) We publish immigration news and important updates: OneSignal allows us to get the news out to as many people as possible, as quickly as possible. This is incredibly important when dealing with time-sensitive information (for example, border closures during the COVID-19 pandemic). Review collected by and hosted on G2.com.

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Sales Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The strategies are solid so that a comfortable development in sales is achieved, our products are now advertised on the web and we are in direct contact with the public. Review collected by and hosted on G2.com.

What do you dislike?

We have no complaints, we have done very well, although not so much in the implementation, that it took a while, but that was the least, then it is very easy to use. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

In traffic I improved significantly on the web. Therefore, sales. You should try OneSignal, do not be afraid that you will make a profit, your products will be more purchased, since you have better direct advertising with the buyer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This system with which OneSignal works, has allowed us to improve our sales in the organization, through its powerful method, but at the same time simple, which keeps us connected with the clientele. Clients are kept well informed about all the services created in their favor, such as prices, how they are used, etc. All this contact makes them know each other well and what the buyer really wants, so the organization tries to please so that there is compliance. Review collected by and hosted on G2.com.

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Robotic Process Automation Consultant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Visibility of our products in a very short time. Through its system for web traffic in order to have better communication with our clients and have the possibility of finding new ones is excellent.

More reliable and secure strategies for our sales, improve our processes. Review collected by and hosted on G2.com.

What do you dislike?

Mainly its implementation was simple, in addition its functions can be handled properly. In my opinion it is a software that has a lot to offer and we have not found any faults. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

In my experience and in the time we have been using it, I think it is a simple, but complete platform. Its main function is to get our clients the necessary information and instantaneously so that they are aware of what arises in the day to day. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This software promotes sales at a high level, makes our products more visible to customers. It is a necessary platform that has the requirements that are needed in our sales department.

OneSignal has resources that we have not been able to find in other similar softwares, an adaptable system and with automatic notifications that are sent daily. Review collected by and hosted on G2.com.

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Project Business Analyst
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is very simple to access its functions, its implementation was very fast, we did not have any problem in that aspect.

Reasonable and affordable price for any business.

It is an excellent platform. Review collected by and hosted on G2.com.

What do you dislike?

In the time that we have been using their services I can say that everything has gone well, without problems at any time, all I can say is that their characteristics are very useful for our day to day. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

OneSignal has very good resources, its analysis system and also creating reports makes it easier, everything is detailed and adequate.

This platform has the resources that we need in the organization. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is the perfect platform, its push notification system is very effective, it provides a quick view of what is happening either with new content or promotions, it is good that it keeps us abreast of what is happening on a day-to-day basis.

It integrates easily with other platforms like WordPress which is good for us. Review collected by and hosted on G2.com.

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Marketing Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

OneSignal is a new tool that allows us to send notifications to our clients quickly. It has a friendly and easy to use interface. It allows to efficiently send automatic notifications. It is very easy to include the library and configure it for android and ios. Provides a very comprehensive documentation that covers almost the entire SDK. It integrates seamlessly with other Zapier services. It is considerably easy to integrate it into your mobile application. Review collected by and hosted on G2.com.

What do you dislike?

It has a wide variety of functions that improve our relationship with customers. So far we have not had problems with this platform. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend that you use this very useful platform for the sales and marketing team. It is easy to use and very agile. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is a platform that provides a wide variety of very useful options for the development of digital marketing for any company. It offers the opportunity to develop a more collaborative work, offering notifications to clients with more dynamic content and achieving direct dialogue. The marketing team can also use the tool as a modern and effective source for developing campaigns. Review collected by and hosted on G2.com.

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Robotic Process Automation Specialist
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It is easy to configure and use, it has many optional shapes that allow our customers to feel satisfied and secure when buying.

Problem solved with sales, which were somewhat down, now we have this strategy that allows us to keep our customers attentive, so we sell more products. This is a great reason to use it. Review collected by and hosted on G2.com.

What do you dislike?

If they updated the backward way of the filtering system a bit, everything would be fine. It is the only negative I see, otherwise it has helped us a lot in sales. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You need sales in your business for money to flow, so maintaining interactivity with customers is very important, so the product will be made known easier. With this tool you will be fantastic. I would not change anything, we have done very well. There are many sales since we are using it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed to improve the way of interpreting our products to our clients in the organization, to obtain better results in our services, improving sales, so we decided on this software, which allows us an optimized performance, since they have increased considerably our sales. Now we have more traffic on our website, we are more visible and therefore we get more and better customers. Review collected by and hosted on G2.com.

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Business Sales Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

We will always obtain better profits if we have more promotion, so with One Signal, we are achieving it more easily, all because of the ease with which we promote everything that we have for sale in the company. The best way to notify customers. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the system stops working, rarely, it should improve that part, but everything else works excellent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This product is excellent for your business, I recommend it. It's easy to use and with the help of technical support you can set it up in no time. You will be able to obtain better profits for the ability that you will have through this software to interact with potential clients. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Very useful tool to interact with the company's clients, keeping us in contact at all times, easy to configure and use. With this software we all feel more comfortable, since this way of working allows us to obtain better profits in the company by the way in which we are in contact with customers by offering and promoting the products that we always have. Review collected by and hosted on G2.com.

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Robotic Process Automation Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I really like that it is very easy to configure, and sending automatic notifications is a great advantage, because it keeps us always active with clients, the support is good, sending messages and push notifications make us professionals in front of our clients. The system is simple to use and with excellent options to improve customer needs. Review collected by and hosted on G2.com.

What do you dislike?

In some cases the system crashes for a moment, but it is not something to stop using it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is simple to configure and use, it maintains interactivity with customers and improves sales and profits of companies, you should not be afraid to use OneSignal, as it offers good functions for instant messaging that will be very useful to increase traffic. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We significantly improve the traffic on our website, and thanks to instant messaging our clients are always attentive to all the information that we launch instantly, we improve our advertising strategies and increase sales. Review collected by and hosted on G2.com.

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SEO/SEM Specialist
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Sales have increased with the OneSognal tool with customer notification functions according to the movements they make on the web, managing to increase sales. It is the perfect tool in the times of Covid19 because it increases web traffic and sends notifications according to said traffic. Review collected by and hosted on G2.com.

What do you dislike?

On one occasion the OneSignal system crashed for a period of thirty minutes, but since now it has not failed and I hope it will not fail again. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do not think about it any longer because OneSignal is the best to improve sales, I promise you, you will never be disappointed with OneSignal and I think there is no better tool considering the functions and the good price. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Solve the gaps in our sales and customer contact system. OneSignal is a very profitable solution and it always has good proven results every day in reference to sales and customer contact. Review collected by and hosted on G2.com.

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Senior Data Network Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I like the speed of setup, as we didn't have to ask for help from tech support, email advertising helps us keep our customers informed about the innovations we have. OneSignal is easy to use and always keeps us in contact with customers, the technical support is very attentive and whenever we need it they help us. Review collected by and hosted on G2.com.

What do you dislike?

Setup was quick, customer retention was good, and our website traffic was incredible. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

With OneSignal you will have more customer recognition, your website traffic will be constant and you will not have to go through complicated steps to configure it, because it is very simple to do. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We wanted to acquire OneSignal because we needed to increase our clientele and make our advertising strategies more successful, and from the first month with this software the results were remarkable, so we made a good decision when acquiring it. Review collected by and hosted on G2.com.

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Project Development Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Designed from the ground up to be nothing more than a secure messaging platform.

It is not embedded in an existing platform.

Fully open source.

Familiar and very intuitive interface.

It allows to keep chats in audio, with verification. Review collected by and hosted on G2.com.

What do you dislike?

It tends to hang, especially on iOS.

The user interface and some of your user experience may have some, let's say, interesting glitches. However, none of them affect security.

It is not widely used or known.

It needs your phone number to find contacts.

Anyone who is investigating your movements on the Internet will find out that you use Signal. Either way, it won't be able to read your messages. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It is a communication tool that will help to obtain the best return on marketing investments.

By having the company's application installed, the user agrees to receive this type of notifications that stand out for their customization to increase investments and interaction with customers.

This new means of communication is the new trend for companies to increase their visits and sales. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

OneSignal is a platform that allows us to send Push Notifications through different platforms that are duly registered in our application. ... First, we need the App Id and the REST API key of our application, which can be found in the Keys & ID's section in App Settings.

We use this application mainly to attract new customers and publicize our services and products. Review collected by and hosted on G2.com.