--- title: OnePlus Service Reviews meta_title: 'OnePlus Service Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 14 reviews by the users' company size, role or industry to find out how OnePlus Service works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 14 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # OnePlus Service Reviews **Vendor:** OnePlus Service Systems **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 14 ## About OnePlus Service Using wireless field service technologies, OnePlus Service Systems service dispatch software allows interactive communication between field technician and the dispatcher. Using advanced technology, OnePlus Service 2014 can greatly reduce technician wasted time on the phone. ## OnePlus Service Reviews ### 1. OnePlus Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Bev R. | Customer Support Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about OnePlus Service?** Oneplus offers various repair options at different price points. Mine had a broken screen and water damage. This is an advantage in my opinion. Also the service is provided at my local phone retailer, I don't have to go far for service. **What do you dislike about OnePlus Service?** None to note. I was able to schedule an appointment on the spot. Nothing to note in the resolution. I don't have any experience that require comment on improvement. **What problems is OnePlus Service solving and how is that benefiting you?** I had a badly cracked screen with water damage. OnePlus was able to repair the screen and return the phone to a functional state. Buisiness performance not applicable in this scenario. ### 2. A good brand getting degraded **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2022 **What do you like best about OnePlus Service?** I like the good response and how they treat their customers who visit their support centre. Service time is also low so that's also a good thing. Quality of service is also good. **What do you dislike about OnePlus Service?** I dislike how the company is being run since a few years. The pricing is extremely high and they're not a value-for-money brand anymore. All repairs cost a fortune. **What problems is OnePlus Service solving and how is that benefiting you?** They're giving good software experience at mid range pricing. In accessories they have some very good quality products like neckband and cables/charging bricks. ### 3. Good experience **Rating:** 4.0/5.0 stars **Reviewed by:** Harsh B. | Software Engineer - QA, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about OnePlus Service?** They have good persons who solves your problem **What do you dislike about OnePlus Service?** They take too much time to solve even small issue **What problems is OnePlus Service solving and how is that benefiting you?** They are targeting main pain point which is customer service ## OnePlus Service Discussions - [What is OnePlus Service used for?](https://www.g2.com/discussions/what-is-oneplus-service-used-for) - [Oneplus Nord Release in Pakistan](https://www.g2.com/discussions/29984-oneplus-nord-release-in-pakistan) - 1 upvote - [one plus service is best but some time not available some items and not inform to customer.](https://www.g2.com/discussions/one-plus-service-is-best-but-some-time-not-available-some-items-and-not-inform-to-customer) - 1 upvote - [View OnePlus Service pricing details and edition comparison](https://www.g2.com/products/oneplus-service/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+22%3A58%3A46+-0500&secure%5Bsession_id%5D=6f0eb456-43e1-4849-9516-dd22301aa451&secure%5Btoken%5D=d8bcc2a2de6b2bb878b2ee2ca46faa718a31c996c189d60aab258c0ce7f13a6a&format=llm_user) ## OnePlus Service Features **Additional Functionality** - Time & Expense Tracking - Technician Management - Billing & Invoicing - Third-Party Integrations - Scheduling - Quotes/Estimates - Job Costing - Job Tracking - Workflow Management - Timesheet Management - Document Storage - Generative AI - Location Tracking - Communication Management - Work Order Management - Service History - Calendar Management - Activity Dashboard - IoT Device Management - Customer Portal - Mobile Access - Electronic Signature - Real-Time Notifications - Routing - Equipment Tracking - Electronic Payments - Predictive Analytics - Dispatch Management - Maintenance Scheduling - Data Import/Export - Accounting - Reporting & Statistics - API - Reminders - AI Copilot - Customizable Forms - Customer Database - Inventory Management - Accounting Integration - Cost Database - Commercial/Industrial - Job Management - Customizable Branding - Labor Rates - Real-Time Data - CAD Tools - Reporting/Analytics - Customizable Templates - Search/Filter - Visual Assemblies - Bid Management - Takeoff - Customizable Reports - Cost Estimating - For HVAC Companies - Collaboration Tools - Alerts/Notifications **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top OnePlus Service Alternatives - [Agentforce Field Service (formerly Salesforce Field Service)](https://www.g2.com/products/agentforce-field-service-formerly-salesforce-field-service/reviews) - 4.4/5.0 (977 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (516 reviews) - [Simpro](https://www.g2.com/products/simpro/reviews) - 4.2/5.0 (449 reviews)