1. [Home](https://www.g2.com/)
2. ...
3. [Contact Center Payments Software](https://www.g2.com/categories/contact-center-payments)
4. [ONEINC Discussions](https://www.g2.com/products/oneinc/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_247962e6b43989b3d1bf5b4301c0ee22/oneinc.jpg "Product Avatar Image")
](/products/oneinc/reviews)

[

ONEINC

](/products/oneinc/reviews)

0 ratings

One Inc's CSR Payment Modal is a secure and user-friendly solution designed to assist Customer Service Representatives (CSRs in efficiently capturing and processing policyholder payments without directly handling sensitive financial information. This approach enhances data security and streamlines the payment process, ensuring a seamless experience for both CSRs and policyholders. Key Features and Functionality: - Pay-by-Link via Email: CSRs can send secure payment links to policyholders' email addresses, allowing them to input their payment information safely. - Pay-by-Link via Text: Secure payment links can be sent directly to policyholders' mobile devices, facilitating quick and secure payment method updates. - Virtual Keyboard: CSRs can enter payment information using a virtual keyboard within the CSR Payment Modal interface, protecting data from potential keystroke tracking software. Primary Value and Solutions Provided: The CSR Payment Modal addresses critical concerns in the insurance industry by: - Enhancing Data Security: By enabling CSRs to process payments without directly handling sensitive financial data, the solution reduces the risk of data breaches and minimizes PCI (Payment Card Industry compliance scope and liability. - Improving Customer Experience: The streamlined and secure payment process offers policyholders a frictionless experience, increasing their trust and satisfaction. - Boosting Operational Efficiency: The intuitive interface and multiple payment capture options allow CSRs to process payments swiftly, reducing call times and improving overall workflow efficiency. By implementing One Inc's CSR Payment Modal, insurance companies can ensure secure, efficient, and user-friendly payment processing, fostering stronger relationships with policyholders and maintaining compliance with industry standards.

Show More

When users leave ONEINC reviews, G2 also collects common questions about the day-to-day use of ONEINC. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All ONEINC Discussions

Search

Most CommentedMost HelpfulPinned by G2Newest

All DiscussionsDiscussions with CommentsPinned by G2Discussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Pinned by G2

Newest

Filter by

All Discussions

Discussions with Comments

Pinned by G2

Discussions without Comments

Sorry...

There are no questions about ONEINC yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/oneinc/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_247962e6b43989b3d1bf5b4301c0ee22/oneinc.jpg "Product Avatar Image")

### Have you used ONEINC before?

Answer a few questions to help the ONEINC community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/authorize?form=signup&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Foneinc%2Fdiscuss%3Fsmall_ask%3Doneinc)
No