I like that it is good for HR as I use it as an employ Review collected by and hosted on G2.com.
It is not very user-friendly. I have a hard time navigating through it most of the time. Review collected by and hosted on G2.com.
The support team and the software are amazing. Review collected by and hosted on G2.com.
The software is very abundant to the point I am not sure if I am using all the functions it has to offer. Review collected by and hosted on G2.com.
Real-time timeclock punches reflecting on admin desktop, ability to manipulate fields and include on reports, by far the best customer service reps in the business Review collected by and hosted on G2.com.
Lack of SOPs for payroll processing doesn't allow me to train my backup Review collected by and hosted on G2.com.
I like how the Payroll system is step by step and if there are errors it red flags them. Timekeeping and having employees responsible for submitting their own timesheets. Having the ability to login from a mobile device. Review collected by and hosted on G2.com.
I am still learning the system, so far I cannot pinpoint any dislikes. Review collected by and hosted on G2.com.
Thank you for taking time to review OnePoint HCM on G2. It is great to hear that the platform and customer support has met your expectations from the administrative side and you are finding efficiencies with the employee self-service portal. We appreciate your business and look forward to continued collaboration.
Client service is always helpful and professional. Your payroll and time system are easy to use. Review collected by and hosted on G2.com.
The one thing I would like to see is when an employee requests time off. There is no alert that an employee is requesting time off. Typically will not see it or look until the day of payroll processing. Review collected by and hosted on G2.com.
The customer service and the company is always growing Review collected by and hosted on G2.com.
Nothing at the moment..............................
Review collected by and hosted on G2.com.
simplistic options to use/ease for the most part/One Point works with our specific needs and designs what we need for grant reporting Review collected by and hosted on G2.com.
slow response to some questions (tax department for instance) Review collected by and hosted on G2.com.
Our contact person Denise is always very patient with all of our needs Review collected by and hosted on G2.com.
Once in a great while it takes a couple different people to figure out to fix something i.e. access monthly calendar by department Review collected by and hosted on G2.com.
Everything in one application. Webinars. And great customer service. Review collected by and hosted on G2.com.
Limitation of the system. The different modules do not speak to each other and i need multiple reports to gather the info I'm looking for. Leave of absence should not be a separate module, should be part of HR module. Review collected by and hosted on G2.com.
Great customer service when calling in, the team members are great. Review collected by and hosted on G2.com.
Dont like the fact that we have to call in for a manual check print out, but then again that is our own software set up. Review collected by and hosted on G2.com.