--- title: ONEHCM Reviews meta\_title: 'ONEHCM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 65 reviews by the users' company size, role or industry to find out how ONEHCM works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 65 scale: '5' date\_modified: '2026-08-07' parent\_category: name: HR url: https://www.g2.com/categories/hr --- ### ONEHCM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **exceptional customer support** of ONEHCM, which enhances the overall user experience. [(2 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2016185&qs=pros-and-cons#reviews) Users love the **ease of use** of ONEHCM, highlighting its intuitive navigation and dependable customer support. [(2 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=1992120&qs=pros-and-cons#reviews) Users appreciate the **ease of use and all-in-one service** of ONEHCM for payroll and HR needs. [(2 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450487&qs=pros-and-cons#reviews) Users appreciate the **easy navigation** of ONEHCM, finding the layout clear and user-friendly. [(1 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2016186&qs=pros-and-cons#reviews) Users appreciate the **ease of use** of ONEHCM for HR and Payroll, complimenting its standout support. [(1 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450471&qs=pros-and-cons#reviews) Users find the **limited customization** in reporting necessitates merging reports, affecting overall efficiency and usability. [(2 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2016188&qs=pros-and-cons#reviews) Users note that **slow loading** times affect their experience, making workflows feel sluggish and frustrating. [(2 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450500&qs=pros-and-cons#reviews) Users find **app problems** in ONEHCM, including limited mobility, slow workflows, and weak reporting capabilities. [(1 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450452&qs=pros-and-cons#reviews) Users find the **complex reporting** in ONEHCM to be inflexible, slow, and lacking compared to other HCM platforms. [(1 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450453&qs=pros-and-cons#reviews) Users find **inadequate reporting** on ONEHCM, noting limited flexibility and slow workflows impacting usability. [(1 mentions)](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450461&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of ONEHCM ##### 1. Customer Support Users appreciate the **exceptional customer support** of ONEHCM, which enhances the overall user experience. [ See 2 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2016185&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you like about ONEHCM? Easy to use all in one HR and Payroll purposes with standout support, reporting needs depth but value overall. EB Elizabeth B. Mid-Market (51-1000 emp.) 5.0/5 "OnePoint HCM is Fantastic!" What do you like about ONEHCM? My favorite thing about OnePoint is how easy it is to use. The system is easy to navigate, and the layout is clear and cohesive. Not to mention custom ##### 2. Ease of Use Users love the **ease of use** of ONEHCM, highlighting its intuitive navigation and dependable customer support. [ See 2 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=1992120&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you like about ONEHCM? Easy to use all in one HR and Payroll purposes with standout support, reporting needs depth but value overall. EB Elizabeth B. Mid-Market (51-1000 emp.) 5.0/5 "OnePoint HCM is Fantastic!" What do you like about ONEHCM? My favorite thing about OnePoint is how easy it is to use. The system is easy to navigate, and the layout is clear and cohesive. Not to mention custom ##### 3. Payroll Users appreciate the **ease of use and all-in-one service** of ONEHCM for payroll and HR needs. [ See 2 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450487&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you like about ONEHCM? Easy to use all in one HR and Payroll purposes with standout support, reporting needs depth but value overall. ![Imran K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Imran K.") IK Imran K. Enterprise (\> 1000 emp.) 4.5/5 "Site HR Head" What do you like about ONEHCM? One point HCM helps me one point of service for all my need like payroll , onboarding,exit process , so on ##### 4. Easy Navigation Users appreciate the **easy navigation** of ONEHCM, finding the layout clear and user-friendly. [ See 1 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2016186&qs=pros-and-cons#reviews) See Related User Reviews EB Elizabeth B. Mid-Market (51-1000 emp.) 5.0/5 "OnePoint HCM is Fantastic!" What do you like about ONEHCM? My favorite thing about OnePoint is how easy it is to use. The system is easy to navigate, and the layout is clear and cohesive. Not to mention custom ##### 5. Helpful Users appreciate the **ease of use** of ONEHCM for HR and Payroll, complimenting its standout support. [ See 1 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450471&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you like about ONEHCM? Easy to use all in one HR and Payroll purposes with standout support, reporting needs depth but value overall. ### 5 Cons or Disadvantages of ONEHCM ##### 1. Limited Customization Users find the **limited customization** in reporting necessitates merging reports, affecting overall efficiency and usability. [ See 2 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2016188&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you dislike about ONEHCM? Reporting lacks flexibility,some workflows feel slow,mobile features are limited, Advanced Analytics are not strong as other HCM platforms. EB Elizabeth B. Mid-Market (51-1000 emp.) 5.0/5 "OnePoint HCM is Fantastic!" What do you dislike about ONEHCM? The only downside would probably be the reports. While there are a lot to choose from, and all are very useful. However, not all are fully customizabl ##### 2. Slow Loading Users note that **slow loading** times affect their experience, making workflows feel sluggish and frustrating. [ See 2 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450500&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you dislike about ONEHCM? Reporting lacks flexibility,some workflows feel slow,mobile features are limited, Advanced Analytics are not strong as other HCM platforms. ![Imran K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Imran K.") IK Imran K. Enterprise (\> 1000 emp.) 4.5/5 "Site HR Head" What do you dislike about ONEHCM? The portal can be made little more speed in process ##### 3. App Problems Users find **app problems** in ONEHCM, including limited mobility, slow workflows, and weak reporting capabilities. [ See 1 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450452&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you dislike about ONEHCM? Reporting lacks flexibility,some workflows feel slow,mobile features are limited, Advanced Analytics are not strong as other HCM platforms. ##### 4. Complex Reporting Users find the **complex reporting** in ONEHCM to be inflexible, slow, and lacking compared to other HCM platforms. [ See 1 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450453&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you dislike about ONEHCM? Reporting lacks flexibility,some workflows feel slow,mobile features are limited, Advanced Analytics are not strong as other HCM platforms. ##### 5. Inadequate Reporting Users find **inadequate reporting** on ONEHCM, noting limited flexibility and slow workflows impacting usability. [ See 1 mentions ](https://www.g2.com/products/onehcm/reviews?filters%5Bsentiment_snippet%5D=2450461&qs=pros-and-cons#reviews) See Related User Reviews ![Harikiran C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harikiran C.") HC Harikiran C. Enterprise (\> 1000 emp.) 5.0/5 "Easy-to-Use All-in-One HR & Payroll with Standout Support" What do you dislike about ONEHCM? Reporting lacks flexibility,some workflows feel slow,mobile features are limited, Advanced Analytics are not strong as other HCM platforms. ## Top-Rated Alternatives [ ![Paycom](https://images.g2crowd.com/uploads/product/hd_favicon/770f0a3b32b7b97c9e00cf3c0a3a83a1/paycom.svg "Paycom") Paycom 4.5/5(6,886) ](https://www.g2.com/products/paycom/reviews) [ ![ADP Workforce Now](https://images.g2crowd.com/uploads/product/hd_favicon/1487565767/adp-workforce-now.svg "ADP Workforce Now") ADP Workforce Now 4.2/5(4,313) ](https://www.g2.com/products/adp-workforce-now/reviews) [ ![Paylocity](https://images.g2crowd.com/uploads/product/hd_favicon/bd6131cf9b0260bb95666ba5a37a54bb/paylocity.svg "Paylocity") Paylocity 4.4/5(6,155) ](https://www.g2.com/products/paylocity/reviews) [ View All Alternatives ](https://www.g2.com/products/onehcm/competitors/alternatives) MB Mike B. Mid-Market (51-1000 emp.) 2/12/2020 "All in One HCM" 5/5 What do you like best about ONEHCM? I like that it truly is an all in one technology. I've heard it a few times from several different vendors, OnePoint actually is the real deal. We use every part of the software from recruiting to off-boarding. I liked that they took time to understand our business, our processes and were able to show my team how their software would indeed save us time and money because of insufficiencies. In one area in particular (Time Management) we saw an ROI immediately between manual work that it took to manipulate the data before it got to payroll, to buddy punching and capturing time for our field employees, we have see massive improvements. It's fair to say that OnePoint pays for itself and them some. The customer service team is terrific! Review collected by and hosted on G2.com. What do you dislike about ONEHCM? We have been using the product for quite sometime, I believe a few years. We had some complaints about the ease of use up til Nov of last year but then they did a complete over haul of the UI and we are very impressed with the new look and feel. We have more functionality and it's a lot easier to use. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: Take it from me, I've used every major vendor for HCM over the past 20 years and nothing has even come close to the customer service we get at OnePoint. I jokingly asked if we were their only client I would would proudly refer OnePoint to anyone in need of stream lining payroll HR and Time. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? Mostly around time and attendance, labor budgeting and shift exchanges. We were having to manually clock the employees in and out in the field. Now we have a tablet our managers bring with them and they clock in and out from that device. We were some what of a paper first HR department up until we implemented OnePoint, now we are a people first. The technology freed us up of so many manual HR tasks like performance reviews, leave management, on-boarding and recruitment. We feel we are better because of the technology and think more strategic. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SG Steve G. Mid-Market (51-1000 emp.) 2/10/2020 "Very Easy to Use!" 5/5 What do you like best about ONEHCM? I was getting weekly complaints about the last HCM we were using, Paycom. I like best that I am no longer getting complaints. It works. The team at OnePoint is spot on in their approach. The sales person told me that they were trying to change the way businesses think about service...I thought it was corny and a sales tactic...but he was right. OnePoint changed the way I view customer service. It's an efficient product that has streamlined my HR department and finance team. I like that I was under promised and they over delivered. They gave us the perfect expectations and my team wasn't disappointed in anyway. In the past, I believe the sales person was just trying to get a sale and at the end of implementation I only heard from that person when they wanted to up sell me on something new. It was comical to me that they really thought I would by anything from them after how painful implementation went. Review collected by and hosted on G2.com. What do you dislike about ONEHCM? Once I waited on hold for 2 min, typically it takes 10 sec or less. This is a very small dislike, and I say it as a joke because my company has actually learned a few things about customer service from OnePoint. They truly put the customer first, something we strive to do as well. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: I would recommend OnePoint to anyone looking for an HCM. I would also recommend OnePoint to any company wanting to model good customer service. We have learned a few things from them. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? We had outgrown Paycom and wanted a more scale-able HCM. OnePoint has been the perfect option. We are growing at a fast pace, opening up locations in different states and we needed automation for the recruitment team. With OnePoint's integrations with our job recs we are keeping up with the hiring and not losing momentum. We were in need of a few custom calculations on our TLM side. We have workers out in the field and we needed a way to have them clock in and clock out from their phones onsite and change the cost centers to match the jobs so that it can all pass through to the GL, we weren't able to do this before and it was hard for us to capture the true cost of each job unless a lot of manual work went into it...with OnePoint problem solve! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AJ Andrea J. Mid-Market (51-1000 emp.) 2/27/2020 "Honest Company with Integrity!" 5/5 What do you like best about ONEHCM? We love the service. They did not oversell the technology. The software can do exactly what they said it could do. We have solved so many issues pertaining to HR/Payroll/Time that it blows my mind. We were struggling with Paylocity because we were using so many different products. We have over 20 EIN's and every-time we logged in to any of them it was so slow. It was like our company broke their product. They kept telling us that it was only happening with us, but we didn't believe them. We were having to use 4 different solutions in order to make it work for us. I am not very techie, but it seemed like they were using older software technology and it really affected us. With OnePoint...all of that went away. We don't have issue with how slow each EIN is and the service is amazing. Review collected by and hosted on G2.com. What do you dislike about ONEHCM? I have nothing to write here. We all know how frustrating it is when we log into a solution and it doesn't perform the way we were told it would...with OnePoint this isn't the case. We were not oversold on the product and we love the service. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: I would recommend anyone I know to OnePoint. They don't oversell the product in fact they undersell it and their service is amazing. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? We were experiencing slow screen movement...it would take up to 20 second to move from screen to screen especially on on Wednesdays. When you are a company that has 30 EIN's it makes a serious difference when you are trying to process payroll...OnePoint saved us a full day just on payroll processing. Plus the service department is crazy good. They bend over backwards for us every time we call. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller TS Tim S. President Mid-Market (51-1000 emp.) 2/10/2020 "Great Customer Service" 5/5 What do you like best about ONEHCM? I like the customer service. My employees love the mobile app...so easy to use!! It feels like the staff are happy when I call them, genuinely happy. They are respectful and always follow up with any tasks I have for them. It sounds corny but they do put the customer first, at least with my account. I find it easy to do business with OnePoint. Their product is superior to any I've used. I like that my staff doesn't complain any longer about the HCM software. We went through a pretty rough year with Paycom, our previous provider. They often wouldn't follow up and once implementation was done we never saw anyone from that company again unless they wanted to sell us something. We ended up being charged for 2 months of service when we left and I didn't even fight it, I just wanted out. We vetted 4 companies before switching to OnePoint and we found them to be easy to use, user friendly with a very robust TLM and HR functionality. We are pleasantly surprised with their customer service and willingness to help us no matter how much time it takes. Review collected by and hosted on G2.com. What do you dislike about ONEHCM? I have nothing neg to say here...once we were on hold for 3 minutes, compared to our previous vendor that is nothing. We saw an immediate ROI by switching to OnePoint. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: I wouldn't take my word for it, I'd encourage you to vet out 3 vendors but let OnePoint be part of the process. Let them wow you with their functionality and make sure you ask each and every vendor to go step by step when they say they can do something. Choose the vendor that actually can show you what they can do for you and for us it was OnePoint. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? Our previous vendor struggledd with weighted average overtime, piece work and GL set up. This lead to us being open to liability and litigation. This also led us to do a lot of manual work to find the true cost of each project because the GL was never set up properly. We worked for the better part of a year to get this set up and as we were walking out the door they magically fixed it...sad really. Review collected by and hosted on G2.com. Show More 2/12/2020 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance") AI Verified User in Insurance Mid-Market (51-1000 emp.) 2/4/2020 "Easy to use, my employees love it." 5/5 What do you like best about ONEHCM? I like that they are an all in one solution. I find the interface to be easy, almost like they knew how I was thinking. But the biggest part is their customer service department. I find that at the end of the day so many HCM vendors have the same features but if they have newer people trying to help you, you almost feel like you are teaching them and it's very frustrating. I love the experienced staff that answers my questions quickly. I can be a slow learner through webinars and I was very happy with the way they came out onsite to help us and answer questions. Review collected by and hosted on G2.com. What do you dislike about ONEHCM? The product and service meet the expectations that were set, so nothing to report here. It took us a week to wrap our heads around the report writer, not that it was difficult, it was just a new way of thinking. We love it now. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: I recommended One Point to one of my family members, so I would def recommend One Point to anyone looking for an HCM solution. It's a very functional product with a lot of really helpful smart people to assist you. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? We were using ADP and were on an older version of their product and we found out that we would have had to go through an implementation regardless. We needed a solution from Hire to Offboarding that was all connected. We were introduced to OnePoint last year at the PIHRA Legal Updates and we instantly knew we were on the right track with One Point. From start to finish our onboarding process was redundant. We had a job rec out there for someone to just manage this for us. When we switched to One Point our team was so efficient we didn't have to hire someone after all, the product paid for itself. We were having some issues with customized reports being too expensive and now we can easily build them ourselves. Review collected by and hosted on G2.com. Show More Response from Heath Hutchison of ONEHCM [Editedit](https://www.g2.com/survey_responses/onehcm-review-4103312/official_response/edit) Thank you for taking time to review OnePoint HCM and our team. It's always great to hear how clients are creating efficiencies and productivity with our all-in-one HCM solution and that our team is delivering on our service commitment. We look forward to continuing a successful partnership with your team. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Charles W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles W.") CW Charles W. Vice President of People Mid-Market (51-1000 emp.) 8/14/2019 "Amazing Experience" 5/5 What do you like best about ONEHCM? I was surprised when my team brought OnePoint to my desk and said this is the company we choose for our new HCM. I had never heard of them. I asked a lot of questions and asked to see a high level demo. The technology impressed me. I asked for 3 references they gave me 6. I asked to speak to someone in service and implementation they connected me right to the COO, Scott. I loved the sales process and the culture of OnePoint. They save my staff 11.5 hours every week on payroll and time. The Sales Manager, Trey, actually took time out of his schedule, a whole day, to train all of my employees how to use the Mobile app and the TLM product. He never OVER promised but he certainly has OVER delivered!! I have never said that about any HCM company, and that is saying a lot since we have used ADP, Paycom and Paylocity in the past. Review collected by and hosted on G2.com. What do you dislike about ONEHCM? I was just about to write something here but decided to call OnePoint first and asked. Denise picked up immediately and showed me where to go in the software to make the change...so now I have nothing to write. I wanted to hire someone and give them a direct deposit on the first payroll with no pre-note and I thought I was being forced to pre-note...but I was not, Denise showed me where to make the change. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: We vetted OnePoint HCM extensively. I almost felt bad for the all hoops we put them through. But in the end they won us over by showing us what they could do. Other vendors would demo to us and go to the screen where we asked them to go but then they would just talk to it...never really showing us. OnePoint showed us what they could do and that did it...my advice to you is look for a company that puts the customer first...not their own interests. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? We have multi-generational workforce. We were having problems with succession management. Our pay calcs were always off with our past vendor and we had to manage this almost daily. The past vendor we used always had issues with our accruals, and we were sued by a previous employee who said we didn't calculate them correctly. We were using 3 vendors for TLM, Payroll and HR and now it's all in one. OnePoint has saved my company money in hard costs and soft costs as well as peace of mind as it pertains to compliance. They have an HR Help Center that is delightful to work with. I can ask questions and get answers within a few mins. Very responsive team. Review collected by and hosted on G2.com. Show More Response from Heath Hutchison of ONEHCM [Editedit](https://www.g2.com/survey_responses/onehcm-review-2986276/official_response/edit) Thank you so much for taking time to craft a review of your experience using the OnePoint HCM platform and customer support. The HCM system is extensive and capable, so it is great to hear that you have already measured administrative time savings and that our implementation and support team has been a useful resource. We look forward to continued collaboration with your company. Current UserValidated ReviewerSource: Organic ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") AR Verified User in Real Estate Enterprise (\> 1000 emp.) 2/28/2020 "Configurable Technology even better Service" 5/5 What do you like best about ONEHCM? I like that we can configure the software to our own processes. I like that when we call they pick up quick and I don't have to wait on hold for hours to get an answer. I like that OnePoint makes me look good in front of my CFO because I made the right decision. I like that OnePoint doesn't always call me and try to sell me other services. Review collected by and hosted on G2.com. What do you dislike about ONEHCM? I have nothing that I dislike at the moment. Looking back, nothing either. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: A no brainer, this company says what they do and more importantly do what they say. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? We saved ourselves 1 person in recruiting and 1 person in on boarding. Essentially OnePoint saves us about 100,000k year after year. Review collected by and hosted on G2.com. Show More 3/20/2020 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shauna G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shauna G.") SG Shauna G. Financial Analyst Financial Services Mid-Market (51-1000 emp.) 4/10/2019 "Versatile, powerful tool for HR and payroll." 4/5 What do you like best about ONEHCM? Reporting is easy, completely customizable, and always exports to Excel. (Our previous payroll software was incredibly difficult to get good reports out of, and they charged for every little change to any report.) Review collected by and hosted on G2.com. What do you dislike about ONEHCM? Lag time between entry and response, meaning anywhere from 3 to 12 seconds from typing in a field to seeing the result and being able to go to the next field. (Partly due to our network security, but we upgraded, and so did OnePoint, and our other services got faster, but OnePoint did not.) 12 seconds is a really, really long time to wait between every field when you're trying to enter a hundred or so time corrections! Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: Know what you need. Ask lots of questions. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? Our HR team is able to track training and certification more easily than in our previous system. Being able to run a report listing who does not have a current CPR cert, for example, is a big timesaver and more accurate. Review collected by and hosted on G2.com. Show More Response from Heath Hutchison of ONEHCM [Editedit](https://www.g2.com/survey_responses/onehcm-review-2078490/official_response/edit) Hi Shauna, thank you for taking time to craft a review about your experience using OnePoint. Our Reporting engine and certification management functionality are definitely time savers for our clients. We did experience some occasional system latency earlier in the year but took corrective actions that have corrected the speed of the platform. We hope that the speeds you reported have been resolved. Of course please contact us about any concern or question that might arise. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller KQ Kyle Q. Kyle Quisenberry Small-Business (50 or fewer emp.) 3/18/2019 "The App Is Great!" 4/5 What do you like best about ONEHCM? I love the interface of the app in particular. I'm always on the go and to pull up information on the app helps me dramatically and saves a lot of time. Very easy to use as well as you can pretty much customize anything you want on your OnePoint homepage. The customer service was superb as well. I had issues with my app when I initially installed and within 10 minutes of an email to support, they got right back to me with the resolution. Review collected by and hosted on G2.com. What do you dislike about ONEHCM? Because you can customize anything you want on your homepage, it does take a few extra steps to get what you want. It takes a little practice, but once you've done that, there is no issues. Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? Our company uses it for everything but I in particular use it for timekeeping. I can keep track of who clocked in and what time. This helps as I'm always on the go. Review collected by and hosted on G2.com. Show More Response from Heath Hutchison of ONEHCM [Editedit](https://www.g2.com/survey_responses/onehcm-review-1951461/official_response/edit) Thank you for taking the time to review your experience using OnePoint. Internally our staff and managers use the mobile self service all the time. Super convenient to be able to monitor and handle tasks on the go, especially time sensitive tasks related to timekeeping and payroll. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Tici T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tici T.") TT Tici T. Director of Human Resources Individual & Family Services Mid-Market (51-1000 emp.) 4/3/2019 "Customized HRIS to be just what you need it to be at an affordable price" 5/5 What do you like best about ONEHCM? Customer service, and the ability of the software to be written for our unique organization. Staying compliant with two different state departments and county departments is manageable with OnePoint Review collected by and hosted on G2.com. What do you dislike about ONEHCM? There is a learning curve. However, it's worth the work to learn the software. Review collected by and hosted on G2.com. Recommendations to others considering ONEHCM: Very flexible and comprehensive Review collected by and hosted on G2.com. What problems is ONEHCM solving and how is that benefiting you? Saving money. There was a lot we were doing manually or on separate platforms that didn't integrate. Now everything is on OnePoint. We asked them if we could get a daily feed to our learning platform? No problem. Can we switch a portion of our staff from on-duty meals to 30 minute paid lunch? No problem. Can you use all of our forms in every step of the recruiting, hiring, on-boarding and orientation processes? No problem. Review collected by and hosted on G2.com. Show More Response from Heath Hutchison of ONEHCM [Editedit](https://www.g2.com/survey_responses/onehcm-review-2045425/official_response/edit) Thank you so much for taking the time to post a review of OnePoint. We appreciate your business and it is great to hear that the platform and service are meeting your needs and growing with your organization! Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Categories on G2 [Payroll](https://www.g2.com/categories/payroll)[Core HR](https://www.g2.com/categories/core-hr)[Workforce Management](https://www.g2.com/categories/workforce-management) ##### Explore More [Best tools for automating candidate engagement](https://www.g2.com/discussions/best-tools-for-automating-candidate-engagement)[What is the top-rated note-taking software for professional use?](https://www.g2.com/discussions/what-is-the-top-rated-note-taking-software-for-professional-use)[DataRobot vs Alteryx for a mid-size analytics team that needs automated machine learning without needing a PhD on staff to run it?](https://www.g2.com/discussions/datarobot-vs-alteryx-for-a-mid-size-analytics-team-that-needs-automated-machine-learning-without-needing-a-phd-on-staff-to-run-it) [What's the best generative AI platform for app development](https://www.g2.com/discussions/what-s-the-best-generative-ai-platform-for-app-development)[Top tools for multi-cloud threat monitoring](https://www.g2.com/discussions/what-are-the-top-tools-for-multi-cloud-threat-monitoring)[Pros and Cons Details](https://www.g2.com/products/onehcm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)