OM PRAKASH M.
OM
OM PRAKASH M.
Web Content Writer
Small-Business (50 or fewer emp.)
"OneDesk reviews"
5/5
What do you like best about OneDesk?

Its interface is very simple and easy to use. It provides all necessary tools on one place that need to have on single place. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

There is nothing to dislike. It has all the functionality to have a project management application. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Best Project management tool"
4/5
What do you like best about OneDesk?

Best thing about one desk project management tool is that it integrates all features into a single platform no need to buy each product seperately for your day to day project management tasks. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

i think its a single place where you can track your all issues and it is equally easy to access whether you use as corporate customer or you are doing some sort of freelancing work Review collected by and hosted on G2.com.

Verified User in Program Development
UP
Verified User in Program Development
Mid-Market (51-1000 emp.)
"Coordination Master"
4.5/5
What do you like best about OneDesk?

It's the best tool in the market right now which is free to signup and provides peace of mind in terms of client and data mangement. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

I used this tool in one project with clients' requirements so I find it really useful still I will check this tool in my free available time. up till now, i like this product as a whole Review collected by and hosted on G2.com.

Fabian S.
FS
Fabian S.
Call Center Manager
Mid-Market (51-1000 emp.)
"OneDesk puts all the tools you need in one."
5/5
What do you like best about OneDesk?

He helped me solve the flow of tickets created, assisting each one effectively and fast. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

It took me a little longer than expected to get used to the tool, but that's not a deal-breaker. Review collected by and hosted on G2.com.

Harshkumar J.
HJ
Harshkumar J.
Quality Engineer
Small-Business (50 or fewer emp.)
"Onedesk all in one"
4.5/5
What do you like best about OneDesk?

ONEDESK integrates with multiple softwares which works at it's best form. We can get some precise solutions related to project management. It can be used by every user weather hhe/she is freelancer or Organisation. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

I have no dislike untill it charge $9.00/-. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"All in one task & ticket management for small/medium sized teams"
4.5/5
What do you like best about OneDesk?

I like that OneDesk combines a few applications in one place so you can streamline the programs your employees and clients are using to manage requests and the workflow of tasks. Upside, it saves time and potential problems later in the workflow. It is also cost-efficient for a small or medium-sized team. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

There is a learning curve, as with any new software, so it can be challenging to get participation and usage, but the UI and features within the tool are easy to set up, intuitive and straightforward. Once everything is set up and coworkers are familiar with the interface, it works great. Review collected by and hosted on G2.com.

Alok S.
AS
Alok S.
Assistant System Engineer
Enterprise (> 1000 emp.)
"Powerful Tool for customer success"
5/5
What do you like best about OneDesk?

I like the customisation available as per our need , and it is widely used for resolving issues in IT help desk.It is one place for tracking all issues and project management services. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

Some of the features are not very user friendly so I would like to know more detailed document type of thing for that. Review collected by and hosted on G2.com.

Aaliya V.
AV
Aaliya V.
Content Developer
Small-Business (50 or fewer emp.)
"The One and Only Best Management Tool for you"
5/5
What do you like best about OneDesk?

I have been associated with NeuHerbs, a seller of health products since a long time. My seniors use oneDesk to manage customer data, emails and even do live chats. Since our company relies on customer feedback, web-forms and ticket portal is much needed. OneDesk provides all of that. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

So far we like it. Nothing is imperfect and even perfect. It's all about the ease of use and making work faster. Review collected by and hosted on G2.com.

Deepika T.
DT
Deepika T.
Data Engineer
Small-Business (50 or fewer emp.)
"OneDesk all in one"
5/5
What do you like best about OneDesk?

One Desk integrates with multiple software and works its best. Anyone can use whether an organization or a freelancer. It is one place for tracking issues and project management services. Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

Sometimes the platform becomes too slow because of so many options, so it does not function correctly. UI could be better as compared to other tools. Review collected by and hosted on G2.com.

Lokesh M.
LM
Lokesh M.
Sr. Solution Architect
Small-Business (50 or fewer emp.)
"One desk project management"
3.5/5
What do you like best about OneDesk?

In One desk it is easy to share tasks among the team Review collected by and hosted on G2.com.

What do you dislike about OneDesk?

ease of use is the one I must say need to improve Review collected by and hosted on G2.com.