--- title: OneContact PBX Reviews meta_title: 'OneContact PBX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how OneContact PBX works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 2 scale: '5' date_modified: '2026-07-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # OneContact PBX Reviews **Vendor:** Collab **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 3.3/5.0 **Total Reviews:** 2 ## About OneContact PBX OneContact Cloud PBX is a worldwide corporate telephony with VoIP technology for your business. Centralized Management of physical, softphone, mobile and convergent extensions. Simplifies the process of routing calls and call reception throughout features such as voicemail, hunting groups and auto-attendants. • Integrated management of communications • Easy to use • Flexible and functional Includes SIP Extension, UC Extension, Operator Console, Convergent Extension. Possible Ad-ons: Voice Recording (per extension, includes 90 days), IVR Inbound Port, Additional Recording Storage (30 days) KEY BENEFITS: 1.Manage corporate communications from anywhere, no software installation required. 2.Quick setup and immediate scalability. 3.Auto-Attendants to guide incoming calls with pre-recorded or auto-generated text-to-speech voice announcements. ## OneContact PBX Pros & Cons **What users like:** - Users love the **ease of use** of OneContact PBX, enabling simple changes and integration with tools like Skype and Teams. (1 reviews) - Users value the **easy integration** with other IP Telephony tools, enhancing their overall experience with OneContact PBX. (1 reviews) - Users value the **easy integrations** with tools like Skype and Teams, enhancing their overall experience with OneContact PBX. (1 reviews) - Users value the **flexibility** of OneContact PBX, enabling easy adjustments and integration with popular tools like Skype and Teams. (1 reviews) - Users value the **simplicity of OneContact PBX** , allowing easy changes and integration with tools like Skype and Teams. (1 reviews) **What users dislike:** - Users find that **configuration changes at the database level** can be time-consuming, affecting their experience with OneContact PBX. (1 reviews) - Users often find that making configuration changes can involve a **long waiting time** , which hinders efficient management. (1 reviews) - Users dislike the **long wait times** for configuration changes at the database level, leading to frustration. (1 reviews) ## OneContact PBX Reviews ### 1. An ideal tool for those companies that require an automated and high availability Telephony system. **Rating:** 3.5/5.0 stars **Reviewed by:** Brizaira M. | Support Engineer and Incident Manager,, Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2021 **What do you like best about OneContact PBX?** I like that it is not a complicated tool to make changes to the platform and that it can be merged with other great IP Telephony tools such as Skype and Teams. **What do you dislike about OneContact PBX?** I don't particularly appreciate that sometimes to make configuration changes at the database level of the directories, it can take a long time to make the changes. **Recommendations to others considering OneContact PBX:** Take into account that the best technical support is provided **What problems is OneContact PBX solving and how is that benefiting you?** This tool has been adapted to my client's business correctly, despite the novelties presented, they have been able to be solved immediately, in addition to fulfilling the functions for which it is necessary ### 2. We are making use of the Product to best suite out call needs **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2023 **What do you like best about OneContact PBX?** Get the job done, customer support team is realy helpful **What do you dislike about OneContact PBX?** call time recording displays an accumulative time under the agent's names. Need a better reporting structure to display a list of agent releases, Need a quantitive report along with a link to the respective calls **What problems is OneContact PBX solving and how is that benefiting you?** allows us to Monitor call recordings ## OneContact PBX Discussions - [What is OneContact PBX used for?](https://www.g2.com/discussions/what-is-onecontact-pbx-used-for) - [View OneContact PBX pricing details and edition comparison](https://www.g2.com/products/onecontact-pbx/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-09+18%3A03%3A01+-0500&secure%5Bsession_id%5D=1b1e2b0b-d57e-4a09-81ba-d9e3b4f805ec&secure%5Btoken%5D=74f76758327be91e1be839cd57e98f9ecad3cebf16c38228b8f2dcb12ff1c4a9&format=llm_user) ## OneContact PBX Features **Additional Functionality** - Call Reporting - Automatic Call Distribution - Call Whispering - Callback Scheduling - CRM - Call Tagging - Dashboard - Call Recording - Alerts/Escalation - AI Copilot - Call Transcription - Queue Management - Manual Dialer - Call Tracking - Auto-Dialer - Call Monitoring - Activity Tracking - Multi-Channel Communication - Contact Management - Sentiment Analysis - Progressive Dialer - Voice Recognition - Reporting/Analytics - Monitoring - IVR - Call Logging - Chatbot - Third-Party Integrations - Outbound Call Center - Interaction Tracking - Voice Mail - Call Routing - Automated Responses - API - Call Transfer - AI Summarization - Call Center Management - Inbound Call Center - Surveys & Feedback - Chat/Messaging - Predictive Dialer - Blended Call Center - Caller ID - Generative AI - Performance Management - Computer Telephony Integration - Call Scripting **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Channels** - Voice - Social - Live Chat - Mobile SMS - Email **Generative AI** - AI Text-to-Speech - Generative AI **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services - Contact Management - Communication Management - Fax Management - Call List Management - Call Center Management - Queue Management - Third-Party Integrations - Computer Telephony Integration - Real-Time Monitoring - Call Monitoring - Workflow Management - Call Center Integration **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls - SMS Messaging - Chat/Messaging - Video Call Recording - Two-Way Audio & Video - SIP Trunking **Functions** - Call Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data - Predictive Dialer - Automated Routing - Real-Time Analytics - Reporting/Analytics **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Social Media Integration - Computer Telephony Integration **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment - Callback Scheduling - Activity Dashboard - Call Reporting **Additional Functionality** - API - Alerts/Notifications - Call Transfer - Data Import/Export - Call Scripting - Interaction Tracking - Collaboration Tools - Call Monitoring - Customizable Reports - Contact Management - Activity Tracking - Automatic Call Distribution - Contact Database - Chatbot - Call Center Management - Performance Management - Call Tracking - CRM - Reporting & Statistics - Quality Management - Agent Interface - Queue Management - Customer History - Voice Mail - Monitoring - Call List Management - Chat/Messaging - Workforce Management - Campaign Management - AI Copilot - Email Management - Caller ID - Multi-Channel Communication - Real-Time Monitoring **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number **Additional Functionality** - Live Chat - Multi-Channel Communication - Customizable Reports - Call Tracking - Automatic Call Distribution - Real-Time Data - Purchasing & Receiving - Employee Directory - AI Copilot - Activity Tracking - Collaboration Tools - Call Scripting - Real-Time Reporting - Call Recording - Real-Time Analytics - Virtual Call Center - Activity Dashboard - Reporting & Statistics - CRM - Auto-Dialer - Generative AI - Contact Database - Call Transfer - Call Reporting - Call Logging - Voice Mail - Caller ID - Customizable Caller ID - Mobile Access - Callback Scheduling - IVR - API - Interaction Tracking - Call Routing - Alerts/Notifications - Video Conferencing - Call Conferencing - Call Disposition - Predictive Dialer - Spam Blocker - On-Demand Recording - Caller Profiles - Multiple User Accounts - VoIP Connection - Conferencing - Text to Speech - Reporting/Analytics - VoIP - Call Queues - Call Screening - Access Controls/Permissions - Online Voice Transmission - Unified Communications - Voicemail Transcription ## Top OneContact PBX Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,578 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,363 reviews) - [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) - 4.4/5.0 (1,813 reviews)