--- title: OneContact PBX Reviews meta\_title: 'OneContact PBX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how OneContact PBX works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 2 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### OneContact PBX Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users love the **ease of use** of OneContact PBX, enabling simple changes and integration with tools like Skype and Teams. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113169&qs=pros-and-cons#reviews) Users value the **easy integration** with other IP Telephony tools, enhancing their overall experience with OneContact PBX. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113163&qs=pros-and-cons#reviews) Users value the **easy integrations** with tools like Skype and Teams, enhancing their overall experience with OneContact PBX. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113165&qs=pros-and-cons#reviews) Users value the **flexibility** of OneContact PBX, enabling easy adjustments and integration with popular tools like Skype and Teams. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113121&qs=pros-and-cons#reviews) Users value the **simplicity of OneContact PBX** , allowing easy changes and integration with tools like Skype and Teams. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113122&qs=pros-and-cons#reviews) Users find that **configuration changes at the database level** can be time-consuming, affecting their experience with OneContact PBX. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113117&qs=pros-and-cons#reviews) Users often find that making configuration changes can involve a **long waiting time** , which hinders efficient management. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113160&qs=pros-and-cons#reviews) Users dislike the **long wait times** for configuration changes at the database level, leading to frustration. [(1 mentions)](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113156&qs=pros-and-cons#reviews) ### Top Pros or Advantages of OneContact PBX ##### 1. Ease of Use Users love the **ease of use** of OneContact PBX, enabling simple changes and integration with tools like Skype and Teams. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113169&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you like about OneContact PBX? I like that it is not a complicated tool to make changes to the platform and that it can be merged with other great IP Telephony tools such as Skype a ##### 2. Easy Integration Users value the **easy integration** with other IP Telephony tools, enhancing their overall experience with OneContact PBX. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113163&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you like about OneContact PBX? I like that it is not a complicated tool to make changes to the platform and that it can be merged with other great IP Telephony tools such as Skype a ##### 3. Easy Integrations Users value the **easy integrations** with tools like Skype and Teams, enhancing their overall experience with OneContact PBX. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113165&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you like about OneContact PBX? I like that it is not a complicated tool to make changes to the platform and that it can be merged with other great IP Telephony tools such as Skype a ##### 4. Flexibility Users value the **flexibility** of OneContact PBX, enabling easy adjustments and integration with popular tools like Skype and Teams. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113121&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you like about OneContact PBX? I like that it is not a complicated tool to make changes to the platform and that it can be merged with other great IP Telephony tools such as Skype a ##### 5. Simplicity Focus Users value the **simplicity of OneContact PBX** , allowing easy changes and integration with tools like Skype and Teams. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113122&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you like about OneContact PBX? I like that it is not a complicated tool to make changes to the platform and that it can be merged with other great IP Telephony tools such as Skype a ### Top Cons or Disadvantages of OneContact PBX ##### 1. Complex Processes Users find that **configuration changes at the database level** can be time-consuming, affecting their experience with OneContact PBX. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113117&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you dislike about OneContact PBX? I don't particularly appreciate that sometimes to make configuration changes at the database level of the directories, it can take a long time to make ##### 2. Long Waiting Users often find that making configuration changes can involve a **long waiting time** , which hinders efficient management. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113160&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you dislike about OneContact PBX? I don't particularly appreciate that sometimes to make configuration changes at the database level of the directories, it can take a long time to make ##### 3. Long Wait Times Users dislike the **long wait times** for configuration changes at the database level, leading to frustration. [ See 1 mentions ](https://www.g2.com/products/onecontact-pbx/reviews?filters%5Bsentiment_snippet%5D=2113156&qs=pros-and-cons#reviews) See Related User Reviews ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Mid-Market (51-1000 emp.) 3.5/5 "An ideal tool for those companies that require an automated and high availability Telephony system." What do you dislike about OneContact PBX? I don't particularly appreciate that sometimes to make configuration changes at the database level of the directories, it can take a long time to make ## Top-Rated Alternatives [ ![Nextiva](https://images.g2crowd.com/uploads/product/hd_favicon/8e8f10a9c4c1782a6f3ce7d26d25a540/nextiva.svg "Nextiva") Nextiva 4.5/5(3,619) ](https://www.g2.com/products/nextiva/reviews) [ ![JustCall](https://images.g2crowd.com/uploads/product/hd_favicon/905949d64d774031094b71b622a24709/saas-labs-justcall.svg "JustCall") JustCall 4.3/5(2,393) ](https://www.g2.com/products/saas-labs-justcall/reviews) [ ![CloudTalk](https://images.g2crowd.com/uploads/product/hd_favicon/34c81740336bdca5c84a6359c8022c68/cloudtalk.svg "CloudTalk") CloudTalk 4.4/5(1,851) ](https://www.g2.com/products/cloudtalk/reviews) [ View All Alternatives ](https://www.g2.com/products/onecontact-pbx/competitors/alternatives) ![Brizaira M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brizaira M.") BM Brizaira M. Support Engineer and Incident Manager, Mid-Market (51-1000 emp.) 6/29/2021 "An ideal tool for those companies that require an automated and high availability Telephony system." 3.5/5 What do you like best about OneContact PBX? I like that it is not a complicated tool to make changes to the platform and that it can be merged with other great IP Telephony tools such as Skype and Teams. Review collected by and hosted on G2.com. What do you dislike about OneContact PBX? I don't particularly appreciate that sometimes to make configuration changes at the database level of the directories, it can take a long time to make the changes. Review collected by and hosted on G2.com. Recommendations to others considering OneContact PBX: Take into account that the best technical support is provided Review collected by and hosted on G2.com. What problems is OneContact PBX solving and how is that benefiting you? This tool has been adapted to my client's business correctly, despite the novelties presented, they have been able to be solved immediately, in addition to fulfilling the functions for which it is necessary Review collected by and hosted on G2.com. Show More 5/6/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Gambling & Casinos](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Gambling & Casinos") UG Verified User in Gambling & Casinos Small-Business (50 or fewer emp.) 10/18/2023 "We are making use of the Product to best suite out call needs" 3/5 What do you like best about OneContact PBX? Get the job done, customer support team is realy helpful Review collected by and hosted on G2.com. What do you dislike about OneContact PBX? call time recording displays an accumulative time under the agent's names. Need a better reporting structure to display a list of agent releases, Need a quantitive report along with a link to the respective calls Review collected by and hosted on G2.com. What problems is OneContact PBX solving and how is that benefiting you? allows us to Monitor call recordings Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Organic Review from User Profile ### There are not enough reviews of OneContact PBX for G2 to provide buying insight. 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