# OneContact Gamification Reviews
**Vendor:** Collab  
**Category:** [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance)
## About OneContact Gamification
Contact centers have one of the highest staff rotation rates in the industry and one of the lowest age averages. In this scenario, creating a mechanism that motivates and promotes employee loyalty is very important. Gamification is a tool to shape behaviors, develop skills and drive outcomes – making work more appealing, motivating and fun while still trying to meet company goals. OneContact Gamification is available stand-alone via web browser or customizable mobile apps, and can be connected to OneContact WFO, OneContact CC and 3rd party software. Key Benefits 1. Boost performance and results with a healthy competitive spirit; 2.Improve engagement by making the workplace more enjoyable and fun; 3.Identify top talent for promotions and provide extra motivation for agents that are not performing so well.






- [View OneContact Gamification pricing details and edition comparison](https://www.g2.com/products/onecontact-gamification/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-16+14%3A30%3A01+-0500&secure%5Bsession_id%5D=b6077576-3648-4394-8e99-d2f29b7955a3&secure%5Btoken%5D=72ff422c6338a1ca04b9a343d9dcd35be1828a9d50d177b3493aa62099de9f74&format=llm_user)

## OneContact Gamification Features
**Quality Assurance**
- Evaluation
- Calibration
- Reports

**Engagement**
- Feedback
- Dashboards
- Training

**Performance**
- Integrations
- Compliance

**Generative AI**
- AI Text Generation
- AI Text Summarization

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