--- title: Bonterra OneCause Reviews meta\_title: 'Bonterra OneCause Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 513 reviews by the users' company size, role or industry to find out how Bonterra OneCause works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 513 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- ### Bonterra OneCause Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users highlight the **user-friendly interface** of Bonterra OneCause, appreciating its intuitive design for seamless operation. [(56 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598949&qs=pros-and-cons#reviews) Users value the **exceptional customer support** of OneCause, praising their responsiveness and assistance during events. [(43 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1597088&qs=pros-and-cons#reviews) Users appreciate the **user-friendly features** of OneCause, making fundraising event management straightforward and efficient. [(34 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1597714&qs=pros-and-cons#reviews) Users value the **streamlined fundraising process** of OneCause, enhancing efficiency and overall event management capabilities. [(31 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598864&qs=pros-and-cons#reviews) Users find the **easy setup** of Bonterra OneCause helps maximize their event enjoyment and flow seamlessly. [(24 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1597407&qs=pros-and-cons#reviews) Users find the **learning difficulty** of Bonterra OneCause challenging, especially for those less tech-savvy, requiring additional support. [(10 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598690&qs=pros-and-cons#reviews) Users face **confusion with integrations and settings** , struggling with bulk messaging and platform automation issues. [(9 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1599546&qs=pros-and-cons#reviews) Users find the **difficult learning curve** of Bonterra OneCause challenging, especially for those less comfortable with technology. [(9 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1954940&qs=pros-and-cons#reviews) Users find **limited customization** options in Bonterra OneCause, affecting the personalization of their event branding. [(9 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1599060&qs=pros-and-cons#reviews) Users find the **time-consuming learning process** with OneCause frustrating, especially for those unfamiliar with technology. [(8 mentions)](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598828&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Bonterra OneCause ##### 1. Ease of Use Users highlight the **user-friendly interface** of Bonterra OneCause, appreciating its intuitive design for seamless operation. [ See 56 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598949&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel L.") RL Rachel L. Small-Business (50 or fewer emp.) 4.5/5 "Three years strong and love the growth of One Cause" What do you like about Bonterra OneCause? We had been using a different software for years, and it was clunky and not user-friendly. After doing extensive research, I found that One Cause chec ![Sarah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarah H.") SH Sarah H. Mid-Market (51-1000 emp.) 4.5/5 "Happy customer!" What do you like about Bonterra OneCause? I have used One Cause for more than 20 years at two different non-profits and it is the most user-friendly and intuitive software product I have used. ##### 2. Customer Support Users value the **exceptional customer support** of OneCause, praising their responsiveness and assistance during events. [ See 43 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1597088&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Effortless Event Management with Stellar Support" What do you like about Bonterra OneCause? I love how Bonterra OneCause keeps my events organized and on schedule with helpful checklists. The automated calculations save me from doing the sums ![Jocelyn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jocelyn P.") JP Jocelyn P. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Event Management, Outstanding Support" What do you like about Bonterra OneCause? I really appreciate how OneCause helps provide an easy payment process for events. It's also a great tool for allowing users who are not at the event ##### 3. Features Users appreciate the **user-friendly features** of OneCause, making fundraising event management straightforward and efficient. [ See 34 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1597714&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel L.") RL Rachel L. Small-Business (50 or fewer emp.) 4.5/5 "Three years strong and love the growth of One Cause" What do you like about Bonterra OneCause? We had been using a different software for years, and it was clunky and not user-friendly. After doing extensive research, I found that One Cause chec ![Lisette J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisette J.") LJ Lisette J. Small-Business (50 or fewer emp.) 4.5/5 "Feature-Rich Platform That Simplifies Our Annual Auction" What do you like about Bonterra OneCause? It has lots of features for our annual auction making it easy to navigate all our needs in one platform. ##### 4. Fundraising Users value the **streamlined fundraising process** of OneCause, enhancing efficiency and overall event management capabilities. [ See 31 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598864&qs=pros-and-cons#reviews) See Related User Reviews EB Eleana B. 4.5/5 "Streamlined Event Management with Robust Support" What do you like about Bonterra OneCause? I like that OneCause streamlines everything into one platform and walks you through all the steps needed, making it invaluable for us. Procuring donat LS Linae S. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Event Management with Proactive Support" What do you like about Bonterra OneCause? OneCause offers a comprehensive selection of tools for managing fundraising events. Whether you're planning a gala or a golf tournament, the platform ##### 5. Easy Setup Users find the **easy setup** of Bonterra OneCause helps maximize their event enjoyment and flow seamlessly. [ See 24 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1597407&qs=pros-and-cons#reviews) See Related User Reviews ![Rachel L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachel L.") RL Rachel L. Small-Business (50 or fewer emp.) 4.5/5 "Three years strong and love the growth of One Cause" What do you like about Bonterra OneCause? We had been using a different software for years, and it was clunky and not user-friendly. After doing extensive research, I found that One Cause chec ![Jocelyn P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jocelyn P.") JP Jocelyn P. Small-Business (50 or fewer emp.) 5.0/5 "Seamless Event Management, Outstanding Support" What do you like about Bonterra OneCause? I really appreciate how OneCause helps provide an easy payment process for events. It's also a great tool for allowing users who are not at the event ### 5 Cons or Disadvantages of Bonterra OneCause ##### 1. Learning Difficulty Users find the **learning difficulty** of Bonterra OneCause challenging, especially for those less tech-savvy, requiring additional support. [ See 10 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598690&qs=pros-and-cons#reviews) See Related User Reviews EB Eleana B. 4.5/5 "Streamlined Event Management with Robust Support" What do you dislike about Bonterra OneCause? The training could be better. The person went really fast and it wasn't until I got more staff involved in learning the check-in process that we reall ![Liz f.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Liz f.") LF Liz f. Small-Business (50 or fewer emp.) 5.0/5 "Exceptionally User-Friendly and Flexible—A Total Game Changer!" What do you dislike about Bonterra OneCause? The only flaw is that there are so many features and integrations that I wasnt able to learn them all prior to my first OneCause online auction and ev ##### 2. Confusion Users face **confusion with integrations and settings** , struggling with bulk messaging and platform automation issues. [ See 9 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1599546&qs=pros-and-cons#reviews) See Related User Reviews ![Darian B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darian B.") DB Darian B. Mid-Market (51-1000 emp.) 5.0/5 "Effortless to Use and Easy to Love" What do you dislike about Bonterra OneCause? reports need to be easier to generate and understand ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Streamlined Our Fundraising Events Effortlessly" What do you dislike about Bonterra OneCause? I wish that when folks were claiming or purchasing a free ticket, it didn't automatically prompt for a credit card. Our guests get very confused or fr ##### 3. Difficult Learning Users find the **difficult learning curve** of Bonterra OneCause challenging, especially for those less comfortable with technology. [ See 9 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1954940&qs=pros-and-cons#reviews) See Related User Reviews EB Eleana B. 4.5/5 "Streamlined Event Management with Robust Support" What do you dislike about Bonterra OneCause? The training could be better. The person went really fast and it wasn't until I got more staff involved in learning the check-in process that we reall ![Sarena C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarena C.") SC Sarena C. Small-Business (50 or fewer emp.) 5.0/5 "A Game-Changer for Nonprofit Event Fundraising" What do you dislike about Bonterra OneCause? The only downside is that some parts of the platform aren’t quite as intuitive as they could be, so it takes a little time (and sometimes support) to ##### 4. Limited Customization Users find **limited customization** options in Bonterra OneCause, affecting the personalization of their event branding. [ See 9 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1599060&qs=pros-and-cons#reviews) See Related User Reviews ![Lisa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa T.") LT Lisa T. Mid-Market (51-1000 emp.) 5.0/5 "Seamless Fundraising with Outstanding Support" What do you dislike about Bonterra OneCause? I'd like for there to be more customization with our fundraising page. It's not very clear if that's an option. I'd like to make our page more themed ![Sarena C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sarena C.") SC Sarena C. Small-Business (50 or fewer emp.) 5.0/5 "A Lifesaver for Small Teams with Big Missions" What do you dislike about Bonterra OneCause? My only dislike is that certain settings aren’t always easy to find. As someone who wears a lot of hats and juggles multiple projects, I really apprec ##### 5. Time-consuming Users find the **time-consuming learning process** with OneCause frustrating, especially for those unfamiliar with technology. [ See 8 mentions ](https://www.g2.com/products/bonterra-onecause/reviews?filters%5Bsentiment_snippet%5D=1598828&qs=pros-and-cons#reviews) See Related User Reviews LS Linae S. Small-Business (50 or fewer emp.) 5.0/5 "Exceptional Event Management with Proactive Support" What do you dislike about Bonterra OneCause? I think it's inconvenient that events can't be copied from one year to the next, as this creates extra work whenever I need to add a new event. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "All-in-One Fundraising Solution—Requires Dedicated Team to Maximize Benefits" What do you dislike about Bonterra OneCause? Must have a dedicated team member(s) to run the software. LS Lindy S. engagement assistant Small-Business (50 or fewer emp.) 4/7/2026 "Accessible AI Help and Tutorials Make OneCause Easy to Learn" 5/5 What do you like best about Bonterra OneCause? I love how accessible help is on OneCause through their ai features and their tutorials, I have used both whenever I have questions. Especially since my first time using a platform like OneCause was only two months ago, I have had to get a lot of help to understand it and that help always has come directly from OneCauses help features. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? Sometimes it takes me a moment to realize what I need to ask ai or even to search within tutorials because I won't know what the right words are to use. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? I realize that their AI features make it easier to explain what is happening that I need help with, as their tutorials don't always directly answer my question as AI does. Review collected by and hosted on G2.com. Show More Response from Jennifer Haffey of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-12597693/official_response/edit) We're glad to hear that you find our AI help and tutorials accessible and helpful! We understand that sometimes it can be challenging to know the right words to use when seeking assistance, and we appreciate your feedback. We will continue to work on improving our AI features to make it even easier for users to get the help they need. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 9/3/2020 "Helpful site for non-profits" 4.5/5 What do you like best about Bonterra OneCause? It has an intuitive user interface, lots of helpful analytics, and the support team has been very helpful. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? The OneCause silent auction site's UI wasn't very intuitive for some of our clients, especially older generations. To scroll through auction packages, there is no scroll bar, you just have to hover over the items and scroll with your mouse or trackpad. People comfortable with tech can figure it out, but it's just not intuitive for a lot of people who tend to fall in the silent auction bidders demographics (70+ age range). Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? We're able to easily have an online silent auction for one event, and peer to peer fundraising for another event, while still using the same site. It makes our work much more convenient. Review collected by and hosted on G2.com. Show More 6/15/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite AD Anne D. Small-Business (50 or fewer emp.) 4/7/2026 "Seamless Event Planning with Excellent Support" 5/5 What do you like best about Bonterra OneCause? I love how Bonterra OneCause made our event planning seamless. It was a great experience for the attendees and super easy to navigate. The integration between the silent auction tickets and sponsorships was really phenomenal. It was great to be able to look up different users and see their interaction and engagement with the event site. OneCause offered excellent consulting that helped us be ready for the event and be set up for success. It was very easy to set up, and I love that OneCause offered weekly webinars that helped us really understand what we needed to do in order for it to look and perform the best. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? The only thing I can think of is I would love for the donors to scroll on top of the event page when people log in and see the event. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? Bonterra OneCause made our event planning seamless, providing a great experience for attendees. It was easy to navigate and offered excellent consulting, helping us be ready and successful. The integration of silent auction tickets and sponsorships increased fundraising, making it easy for users to engage. Review collected by and hosted on G2.com. Show More Response from Jennifer Haffey of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-12597166/official_response/edit) Thank you for sharing your positive experience with Bonterra OneCause! We're delighted that our platform offered easy navigation, excellent consulting, and valuable webinars to support your event planning. We understand your suggestion about donors scrolling on the event page and are always exploring ways to enhance user interaction in future updates. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 5/6/2024 "Effortless Event Management with Stellar Support" 5/5 What do you like best about Bonterra OneCause? I love how Bonterra OneCause keeps my events organized and on schedule with helpful checklists. The automated calculations save me from doing the sums myself, and I appreciate how it fixes auction descriptions. I find the event health check feature crucial to ensure nothing essential is missed for my events. It's really easy to use, and I especially love calling the helpline and getting a real person to walk me through any problems. They are very knowledgeable. The silent auction feature is clear and precise, and the layout works well. My bidders have been happy with the display photos. I also value the suggested bid amounts, which take the guesswork out of monitoring auctions. The initial setup was explained perfectly through email and setup instructions, and any problems were easily resolved through the event helpline. I never feel alone as I always have someone to turn to in moments of need! Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? It would be awesome if we could have a QR code for scanning guests in at registration. We always seem to get long lines at check-in. I had a situation where I hadn't logged out of my account and shared the link with some friends. I thought it was the general link for our event (my fault), but it was my own personal account! I think if you don't log out after about an hour, the software should have an automatic logout system. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? I use Bonterra OneCause to keep my events organized and on schedule with helpful checklists and numerical calculations. Its auction descriptions and health checks ensure I don't miss crucial details. Review collected by and hosted on G2.com. Show More Response from Sarah Sebastian of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-9612335/official_response/edit) Thank you for taking the time to write a review! We're so glad to hear you find OneCause easy to use and efficient for your gala and silent auction, and that integrated ticketing helps you keep things organized. Good news - we do have QR code check-in capabilities on the Fundraising Platform! Check out the attached Test Drive URL; you can see more about QR codes in the Ticketing & Check-In chapter. If you have any questions or want to learn more, please reach out. We'd be happy to help! [See how Bonterra OneCause improved](https://www.onecause.com/solutions/test-drive-go-platform/) 4/7/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Gracie N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gracie N.") GN Gracie N. Triad Development & Operations Specialist Small-Business (50 or fewer emp.) 4/6/2026 "Efficient Fundraiser Management, Room for Improvement" 4/5 What do you like best about Bonterra OneCause? I like that Bonterra OneCause is very organized; everything has its own place. I appreciate that it divides supporters and auction items and that the ticketing setup is really easy to understand and maintain. I also like the package options that allow for either a fixed price, silent, or live items, which helps a lot with our events. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? I don't really like the supporter section when, like, for a golf tournament when we have a foursome and we can put one name in, and then everything else is 'guest of.' It would be nice to have an option specifically for golf tournaments to divide them up by the players. One thing that isn't helpful is when you're setting up the website, and you try to put pictures in to display, you have to use the Dropbox option. That can be really confusing for somebody who hasn't done it before. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? I use Bonterra OneCause for managing auction items, organizing table assignments, supporters, and donors, and collecting donor data. Review collected by and hosted on G2.com. Show More Response from Jennifer Haffey of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-12591527/official_response/edit) It's great to hear that Bonterra OneCause has been helpful in managing your auction items, table assignments, and donor data! We value your feedback about the supporter section and website setup, and we are always striving to make improvements for a more seamless experience. Validated ReviewerIncentivizedSource: Seller invite CM Cheryl M. Mid-Market (51-1000 emp.) 4/6/2026 "Streamlined Event Management with Superb Support" 5/5 What do you like best about Bonterra OneCause? Bonterra OneCause has made organizing our events much more efficient, bringing everything into one place. The software links everything together, making it easy to track ticket sales, guest preferences, and run reports for our catering service, which is wonderful. I love how quickly we can upload table assignments and send event details to attendees with a simple text during check-in, simplifying everything. The onsite support is invaluable—having an event manager present made our gala run smoothly, alleviating stress. The training courses are incredibly helpful, offering bite-sized, specific content. Also, the fact that Bonterra OneCause is amazingly intuitive really stands out to me. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? I would love to be able to have more robust display sheets for the Live Auction and/or Silent Auction items. Or be able to modify them before printing them. The Show Manager slides we don't use, mostly because we would like to be able to modify those as well. The display sheets and slides are very generic. I realize you need to cater to all organizations but having the ability to move components around or upload a better image or accommodate all of the sponsors in a more appealing fashion are all things we were wanting to do with the display sheets and slides. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? Bonterra OneCause consolidates our event planning, letting us track ticket sales, sponsorships, and meal preferences effortlessly. It streamlines communication with sponsors and simplifies table assignments. Onsite support ensures smooth operations, and the ability to share event details via text enhances our participant's experience. Review collected by and hosted on G2.com. Show More Response from Jennifer Haffey of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-12591059/official_response/edit) Thank you for sharing your positive experience with Bonterra OneCause! We're glad to hear that the software has made event organization more efficient for you. We understand your feedback about the display sheets and slides, and are always striving to make future improvements that our customers need. Validated ReviewerIncentivizedSource: Seller invite ![Christine W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christine W.") CW Christine W. Development Coordinator Small-Business (50 or fewer emp.) 4/7/2026 "Robust Fundraising with Stellar Support" 4/5 What do you like best about Bonterra OneCause? I like the ease of use Bonterra OneCause offers, making it simple to organize and track items for our silent and live auctions. The support system is impressive, with options like AI help that quickly answers questions and call support that is just a phone call away. Their great customer service and event support have been a huge asset, providing confidence during significant events like our largest fundraiser. I also appreciate the super easy check-in process for our guests, which made them feel prepared and reduced frustration at our events. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? I would have liked more help in the beginning to learn the system. There are many training videos but a weekly virtual training would have helped me more. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? Bonterra OneCause organizes and tracks items for our auctions, offers excellent customer and event support, and simplifies guest check-in with express options, reducing stress and enhancing confidence at events. Review collected by and hosted on G2.com. Show More Response from Jennifer Haffey of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-12593833/official_response/edit) We're thrilled to hear that you find Bonterra OneCause easy to use and that our support system has been impressive for your fundraising events! We appreciate your feedback about the need for more help in the beginning - we actually offer daily training sessions M-Th, and consulting services if you still need more help after that. Feel free to reach out to us at support@onecause.com if you need assistance still. Thank you for sharing your experience with us! Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Philanthropy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Philanthropy") AP Verified User in Philanthropy Small-Business (50 or fewer emp.) 6/12/2026 "All-in-One Fundraising Platform with Powerful Features and Helpful AI" 5/5 What do you like best about Bonterra OneCause? There are a lot of features available for fundraising. We can accept donations, sell merchandise for event specific items, sell tickets, etc all in one place. I like the AI feature that allows me to work through potential issues I'm having to problem solve. Navigating the platform is very user friendly and easy to learn quickly. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? There wasn't as much of an onboarding process to learn the platform as I had hoped, but they do have the AI feature to work through issues and a responsive support team. This is our first year using the platform and it seems that the cost has already gone up for some of the things we just used recently so that's a bummer, though I'm sure this will continue. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? I love being able to have all of my event data stored in one place. From event supporter information to auction items, the platform really does make the finer event details easier to track. Review collected by and hosted on G2.com. Show More Response from Jennifer Haffey of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-12954515/official_response/edit) Thank you for sharing your positive experience with the variety of features available for fundraising and the user-friendly platform. We understand your concerns about the onboarding process and the cost increase, and appreciate the feedback. We also appreciate your support and look forward to continuing to provide valuable solutions for your fundraising events! Validated ReviewerIncentivizedSource: Seller invite ![Jessica M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jessica M.") JM Jessica M. Specialist Mid-Market (51-1000 emp.) 3/23/2026 "Needs Better Integrations, Tough Setup Process" 3/5 What do you like best about Bonterra OneCause? I like that Bonterra OneCause offers lots of options for ticket types, and they helped create the pages in the beginning. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? I'm finding the integration with Bonterra OneCause a bit problematic as it doesn't provide the proper tools to collect information effectively. There are issues with custom questions or forms that could be improved. Currently, you need to upload a link to an external form to gather specific information, which isn't very convenient. For example, gathering details like department or total headcount for events can be cumbersome. Managing ticket sales with Bonterra OneCause can also be tricky; you have to manually remove tickets from one category and add to another to avoid overselling, which makes it difficult to track total seat availability accurately. The initial setup and training are tough because the system isn't very user-friendly, and there are too many places to find things, making navigation quite challenging. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? Bonterra OneCause offers many ticket options and helped create registration pages initially, but had integration issues, lacked tools for data collection, and needed better custom forms and handling of ticket sales to avoid overselling. Review collected by and hosted on G2.com. Show More Response from Jennifer Haffey of Bonterra OneCause [Editedit](https://www.g2.com/survey_responses/bonterra-onecause-review-12527156/official_response/edit) We appreciate your feedback and apologize for the challenges you've experienced with our integration and setup process. We are constantly working to improve our system and will take your suggestions into consideration for future updates! Validated ReviewerIncentivizedSource: G2 invite ![Brian W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian W.") BW Brian W. Executive Director & Chief of Staff Small-Business (50 or fewer emp.) 8/3/2023 "OneCause is a great solution to event planning" 4.5/5 What do you like best about Bonterra OneCause? The new platform was much easier to use for selling tickets to our event. The fees are also smaller for credit card processing. Review collected by and hosted on G2.com. What do you dislike about Bonterra OneCause? It was still difficult for us to set up auction bid sheets via the platform, as we run a hybrid auction, and OneCause is positioned for online only. Review collected by and hosted on G2.com. What problems is Bonterra OneCause solving and how is that benefiting you? OneCause provides a platform to easily upload auction descriptions, photos and categories to help us organize a robust silent auction. Review collected by and hosted on G2.com. 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