--- title: One to One Plus Reviews meta\_title: 'One to One Plus Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 30 reviews by the users' company size, role or industry to find out how One to One Plus works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 30 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- # One to One Plus Reviews & Product Details Visit Website One to One Plus is an all-in-one asset management and help desk platform built to meet the specific needs of schools. Designed with technology teams in mind, the software simplifies the way schools track devices, manage repairs, monitor inventory, and support students and staff. By combining asset management, help desk, and powerful integrations with SIS, MDM, SSO, and other systems, One to One Plus gives districts everything they need in one place. One to One Plus streamlines processes, reduces costs, and saves valuable time for schools districts of all sizes. * * * Product Website One to One Plus Seller [One to One Plus](https://www.g2.com/sellers/one-to-one-plus) Discussions [One to One Plus Community](https://www.g2.com/products/one-to-one-plus/discuss) Languages Supported English Solution Type All-in-One Overview by Burt Lancaster Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/one-to-one-plus/pricing) ## One to One Plus Integrations (11) What do users say about integrations? Verified by One to One Plus [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Azure Portal ](https://www.g2.com/products/azure-portal/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google for Education ](https://www.g2.com/products/google-for-education/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Infinite Campus ](https://www.g2.com/products/infinite-campus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Jamf ](https://www.g2.com/products/jamf/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft 365 ](https://www.g2.com/products/microsoft365/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Intune Enterprise Application Management ](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Mosyle ](https://www.g2.com/products/mosyle/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MySchoolBooks ](https://www.g2.com/products/myschoolbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") PowerSchool eSchoolPlus ](https://www.g2.com/products/powerschool-powerschool-eschoolplus/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Student Management Software ](https://www.g2.com/products/student-management-software/reviews) Show More ![Randy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Randy R.") RR Randy R. Director of Information Technology Enterprise (\> 1000 emp.) 11/10/2025 "One to One Plus: Seamless Control, Every Day" 4.5/5 What do you like best about One to One Plus? One to One Plus has become an essential game-changer for us. We use it every single day because it's so incredibly easy to use, finally bringing all our technology assets under one roof and allowing us to get our inventory and device management completely under control. The all-in-one platform’s ability to consolidate everything has drastically improved our efficiency, especially with its robust integrations. We rely heavily on seamless connections with tools like Mosyle, Google Workspace, and PDQ, which keep our regular workflows running perfectly. Beyond the powerful features, the fantastic customer support team has been incredible—always prompt, knowledgeable, and going above and beyond to assist us. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? We found that implementing the core functionality of One to One Plus was quick and straightforward, getting us up and running right away. However, to truly maximize its power and align it perfectly with our unique operational needs, the fine-tuning and customization phase required a little more time and detailed effort. The result is a system that isn't just functional, but perfectly tailored to our organization Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? One to One Plus doesn't just manage assets; it helps us solve problems faster and with greater insight. The system allows us to instantly create and issue invoices for device damages, which has been a major boost to accountability. More critically, its centralized ticket management is key: we can now quickly view a device’s complete ticket history to immediately identify if an issue is a brand new event or an ongoing, recurring problem. This historical data, combined with the ease of use and fantastic customer support, ensures we can get our assets fully under control and keep our daily operations running smoothly. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![KAREN A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KAREN A.") KA KAREN A. Technical Support Manager Mid-Market (51-1000 emp.) 10/28/2025 "Efficient and User-Friendly, always willing to grow with their customer needs" 5/5 What do you like best about One to One Plus? I love how easy it is to use and have everything in one place. I can turn in a device, create a ticket and invoice for damages all in the same spot and they are all linked to make my time more efficient. Their support team is great and always willing to help. Their webinars are a great resource to continue to learn about all the tricks to really utilize the program. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? Would love to see a Rostering component to the site. We get a lot of integration requests and the general ticketing options just don't give us quite what is needed. Would love to be able to keep track of licensed products and support contacts under a rostering tab to keep it all organized. Maybe even have a spot to document when contracts are up for renewal. Also the inventory side could be better. Last I checked I couldn't do a CSV import of parts so it takes a long time to create that inventory. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? Asset management, and ticketing systems. Previously, we didn't have asset management at all and our ticketing system was terrible. So this solved a lot of our problems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Barbi E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Barbi E.") BE Barbi E. Technology Director Mid-Market (51-1000 emp.) 10/28/2025 "All-in-One Solution That Simplified Our School District's Workflow" 5/5 What do you like best about One to One Plus? As a small school district, using One to One Plus solves a lot of problems for us and does it in one place instead of using multiple platforms. We were able to ditch our google sheets inventory system as well as put tickets in the same place, and we are able to use One to One Plus to solve enough problems that we use it every day. It integrates directly with our Google inventory, and we are able to import the rest. It was one of the easiest software implementations we have done, and support is some of the best I have experienced in my 30 years in Education. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? One of the few problems I have with One to One Plus isn't really their fault, but rather a driver issue. I wish the Dymo printer worked more smoothly and reliably. Additionally, I would like the importer to be more flexible, allowing me to bring in a file and then match the headers to the import type, instead of being so strict about the required headers. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? We primarily use it for inventory, help desk, and documentation, and it’s a real advantage to have everything consolidated in one place. What makes it even better is that all our information is accessible online, whether through any browser or the app, which is incredibly convenient. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kathy F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathy F.") KF Kathy F. Technology Administrative Assistant Mid-Market (51-1000 emp.) 10/28/2025 "Essential, User-Friendly, and Outstanding Support—A True Team Member" 5/5 What do you like best about One to One Plus? One to One Plus has become an essential part of our inventory and ticketing system. The platform is extremely user-friendly, and the reporting features are impressively fast. I use this app throughout the entire day, every day. Having One to One Plus truly feels like adding another member to our team. Whenever I send an email with a question or issue, I receive a response within minutes. The team has listened to our suggestions and addressed our needs, implementing our ideas into the system. The customized format is straightforward and easy to use. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? I can truly say that I would defend this product if anyone tried to take it from me. For me, it has absolutely no drawbacks. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? The system is consistently updated, and both reporting and customization features are steadily improving. One to One provides frequent training opportunities, as well as tutorials and webinars available directly within the software. There is always an opportunity to learn and enhance your own platform. They have added a knowledge base, which we have been asking for and they have given us that too. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![SAMANTHA K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAMANTHA K.") SK SAMANTHA K. Asset and User Services Coordinator Enterprise (\> 1000 emp.) 10/28/2025 "Comprehensive Device Tracking and Repair Management in One System" 4.5/5 What do you like best about One to One Plus? One to One Plus allows our district to track multiple fields of activity within one system. The system can track the individual devices as well as work orders, parts for repairs, and invoices for repairs. I also love the ability to track insurance on devices. Lastly, One to One Plus always takes our suggestions for future upgrades. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? One to One Plus does not have individualized roles. Our district would love to give access to certain areas, as some of the roles are broader than the access we would like to assign. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? One to One Plus solved our help desk and ticket tracking issues. The ability to track the number of tickets and time needed for the issues to be resolved has provided us the data to request more technicians for our department. Without this crucial data, we would not have been allowed to hire extra help. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Jereme R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jereme R.") JR Jereme R. 12/2/2025 "Efficient IT Tracking and Seamless Asset Management" 5/5 What do you like best about One to One Plus? I find One to One Plus incredibly valuable for its efficiency and effectiveness in managing our school's IT needs. The ability to import students and staff nightly from our student information system is a standout feature, saving us time by eliminating the need for manual updates throughout the day. Assigning devices to staff and students and invoicing them for any breakage is straightforward, ensuring that our inventory is always up-to-date. I also appreciate being able to track tickets, knowing who closed them and understanding our business operations more clearly. This system helps in keeping track of parts and the funding sources used for purchasing items, which enhances our fiscal accountability. One to One Plus's implementation team and support services are remarkable, making the setup easy and ensuring that any help we need is readily available, justifying the annual investment. The robust system performance is crucial for our district's smooth operations, and it significantly stands out compared to our previous solution. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? I am currently looking for a feature in One to One Plus that would allow me to schedule tickets to be generated at regular intervals, such as every quarter or every month. This would help remind us of regular activities that need to be done, which is something we can't do right now. Additionally, while the interface looks good, I believe it could be updated a bit for aesthetic purposes. The current design is satisfactory, but a refresh could enhance the overall user experience. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? I find One to One Plus helps track IT issues and resolutions, import students and staff automatically, manage assets, and invoice for damages, saving time and enhancing efficiency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EK Ed K. Assistant Director of Technology Enterprise (\> 1000 emp.) 10/29/2025 "All-in-One Solution with Excellent Support and Seamless Integrations" 5/5 What do you like best about One to One Plus? The wide variety of features including invoicing, parts inventory , help desk and asset management allowed us to consolidate our data into one easy to use space. . The API capability with both JAMF and Google makes our inventory process more efficient. Customer support is very responsive and always extremely helpful. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? Some of the reporting specifically in the Parts module could be improved. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? One to One Plus maximizes efficiency by integrating with our SIS, Myschoolbucks, JAMF and Google. One to One Plus provides useful dashboard widgets from the ticketing system which allows us to manage our help desk more comprehensively. One to One plus provides asset data export and import to asset management module which allows us to easily pull data for budgets and audits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 12/2/2025 "Outstanding Support and Comprehensive Inventory Management" 5/5 What do you like best about One to One Plus? The customer service is outstanding! Whatever my question, I am able to email and get a very prompt response. When we found One to One Plus, we were searching for an inventory system that would give us both the student and device data. It has given us that and much more. We've been able to move our help desk tickets there and track our parts inventory. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? I am unable to think of anything I don't like about it. Some of my colleagues have mentioned reliability and a need or want for a few more bells and whistles. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? One to One Plus allows us to keep track of our devices and the student's that are currently assigned to them. We track breaks through the ticket system which allows us to determine the quality of our devices and which student's are harder on their devices. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Tracy H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tracy H.") TH Tracy H. 11/6/2025 "Essential Tool for Tech Inventory and Support" 5/5 What do you like best about One to One Plus? I find One to One Plus incredibly user-friendly, which simplifies my tasks significantly. The system excels in keeping our tech inventory straight and organized at the high school, ensuring that everything is efficiently managed. I particularly appreciate its tech ticket system, which helps us handle tech issues smoothly. The feature that allows me to look up devices assigned to students is indispensable in my role. I also enjoy the custom reports, as the variety of reporting options available enables me to run the same report in different ways depending on my needs for distribution. This flexibility in the reporting feature greatly enhances its usefulness and practicality, making my job much easier. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? I found an issue with the ability to duplicate asset tags in One to One Plus. This previously allowed the same asset tag number to be used for multiple devices, which could lead to confusion and errors in inventory management. Although it's possible this has already been fixed, it would be beneficial for the system to include an alert that notifies me if I'm trying to add an item with a duplicate asset tag, prompting to ensure that asset tag numbers are unique. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? I find One to One Plus helps keep our tech inventory organized and handles tech issues efficiently. It's user-friendly, offers flexible customer reports, and assists in tracking devices assigned to students. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Debra R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Debra R.") DR Debra R. IT Specialist (co-director) Mid-Market (51-1000 emp.) 12/2/2025 "Outstanding Support and Constantly Evolving Features" 5/5 What do you like best about One to One Plus? The customer service and support are top notch. The product is continually developing with new features, and the company is very responsive to customer feedback. It is well-tailored for K12, and they are very in touch with our functions and needs. Review collected by and hosted on G2.com. What do you dislike about One to One Plus? A few of the fields or menus can be a little querky to use, but improvements are continually occurring. Review collected by and hosted on G2.com. What problems is One to One Plus solving and how is that benefiting you? We use it for our helpdesk, inventory management, and invoicing for damages. It serves as our IT management system and is very helpful in financial audits, as we upload purchasing information into inventory and produce reports. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Questions about One to One Plus? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about One to One Plus ](https://www.g2.com/products/one-to-one-plus/discussions/new) GU Guest User What is One to One Plus used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-one-to-one-plus-used-for) [ View all Discussions ](https://www.g2.com/products/one-to-one-plus/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 2 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/one-to-one-plus/pricing) ##### ##### One to One Plus Features Platform Customization Ticket and Case Management Ticket Creation User Experience Ticket Response User Experience Workflow Communication Channels Email to Case Asset Inventory Hardware Asset Inventory Software Asset Inventory [ View More Features ](https://www.g2.com/products/one-to-one-plus/features) ## Top-Rated Alternatives [ ![Freshservice](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Freshservice") Freshservice 4.6/5(1,349) ](https://www.g2.com/products/freshservice/reviews) [ ![SchoolStatus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SchoolStatus") SchoolStatus 4.8/5(842) ](https://www.g2.com/products/schoolstatus/reviews) [ ![SolarWinds Service Desk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SolarWinds Service Desk") SolarWinds Service Desk 4.3/5(786) ](https://www.g2.com/products/solarwinds-service-desk/reviews) [ View All Alternatives ](https://www.g2.com/products/one-to-one-plus/competitors/alternatives) ##### Categories on G2 [Help Desk](https://www.g2.com/categories/help-desk)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Service Desk](https://www.g2.com/categories/service-desk) [Help Desk](https://www.g2.com/categories/help-desk)[IT Asset Management](https://www.g2.com/categories/it-asset-management)[Service Desk](https://www.g2.com/categories/service-desk)[School Management](https://www.g2.com/categories/school-management-software) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which is the best AI agent platform for automating business workflows?](https://www.g2.com/discussions/which-is-the-best-ai-agent-platform-for-automating-business-workflows)[What is the most affordable transcription service for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-transcription-service-for-smbs)[What are the best secure data room solutions for private equity](https://www.g2.com/discussions/what-are-the-best-secure-data-room-solutions-for-private-equity) [What cloud edge security platforms give the best protection against edge-level threats including firewall evasion and zero-trust bypass for companies with distributed sites?](https://www.g2.com/discussions/what-cloud-edge-security-platforms-give-the-best-protection-against-edge-level-threats-including-firewall-evasion-and-zero-trust-bypass-for-companies-with-distributed-sites)[Best app for handling payroll effortlessly](https://www.g2.com/discussions/what-s-the-best-app-for-handling-payroll-effortlessly)[Pros and Cons Details](https://www.g2.com/products/one-to-one-plus/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)