What I like best about One to One Plus is that it integrates with our SIS and Google Enterprise. It allows us to have all our users and devices automatically available in the program without having to upload spreadsheets of devices and people. I also like that we can enable/disable our devices from One to One Plus. Because we us One to One everyday, and is one of our main systems, this is a time saver for us.

We have found the program easy and intuitive to use. We are normally able to figure out how to update configurations through the documentation. Customer support has always been very responsive when we need a little extra help.

This is our second full year of using the program. When we initially configured the program, we had it fully implemented within 2 days. We had done some pre-planning for categories, types, parts etc. which helped. Review collected by and hosted on G2.com.

A downside to One to One Plus is they are housed on AWS, which seems to be having more and more issues, which means we may not have access to the information we need. I would also be nice to have the fee's integrate with our SIS fee management system. (I realize this is a programming issue for both our SIS and One to One Plus) . We would like to be able to add make and model numbers on the fly when adding assets and parts. Review collected by and hosted on G2.com.

I appreciate how easy it is to use. I also value the frequent updates and the way you listen to user suggestions. The weekly webinars that cover new features are another aspect I really enjoy. Review collected by and hosted on G2.com.

At this point, I have no complaints. Everything has been well executed and is straightforward to use. Review collected by and hosted on G2.com.

The support is fantastic. They are quick and helpful. The software does a good job of managing our tickets across multiple buildings. Review collected by and hosted on G2.com.

The only issue I have had is the graph on the dashboard. I use it often and click on people on the pie graph. Sometimes a name will highlight instead of what I am wanting to select and it will not clear till I click it or go to another page. Review collected by and hosted on G2.com.

It's difficult to pick just one standout feature. The Assign and Turn In process truly transformed our experience when we decided to implement One to One, saving the district a significant amount of time and resources. Another aspect I appreciate is how customizable it is. The development team is receptive to enhancement suggestions, and these often end up being incorporated into the software. The support provided is outstanding! Review collected by and hosted on G2.com.

The main issue we've encountered is related to the ticket process. Specifically, when using the Email correspondence feature, it doesn't display the recipient of the email. We've already submitted a request to address this problem. Review collected by and hosted on G2.com.

The best features of One to One Plus, include the seemless integration between ticketing and inventory. This platform is clearly designed for K-12 environments, making it inituitive for our staff and students. The newly implemented built-in knowledgebase is also a huge timesaver for our IT Staff and end users. Review collected by and hosted on G2.com.

The invoicing module, while highly beneficial for tracking billing is very rudimentary and hopefully will be on the roadmap for improvement. Review collected by and hosted on G2.com.

The most helpful thing about One to One Plus IS One to One Plus! Their staff is bar none. They are spectacular. They are responsive to the client's needs (as well as wants). They make our life easier. Review collected by and hosted on G2.com.

I can't think of one thing I dislike about it. Review collected by and hosted on G2.com.

The ease of use and how customizable the product is. They are always adding features as well so it feels fresh and modern. Review collected by and hosted on G2.com.

There are some features that other platforms have that I wish 121+ had but I know it is coming. Review collected by and hosted on G2.com.

The platform provides options that allow for detailed information on tracking assets including with funding sources already built in and can be associated with a user Review collected by and hosted on G2.com.

I would appreciate having a feature that allows external organizations to schedule time to use our facilities, along with a master calendar to manage these bookings. Review collected by and hosted on G2.com.

I appreciate that One to One Plus allows me to easily add or remove fees as needed. If a student damages their device, I can quickly create an invoice within the system, which makes managing these situations much more efficient. Review collected by and hosted on G2.com.

Initially, we experienced some issues syncing with Jamf, but after they released an update, everything has been working smoothly. Review collected by and hosted on G2.com.

The customer service...Landon is great and always very helpful. Review collected by and hosted on G2.com.

The reporting is a little clunky, but it has gotten better over time. I wish it gave a notification when a device is checked in, but has a fine attached. Review collected by and hosted on G2.com.