--- title: One to One Plus Reviews meta_title: 'One to One Plus Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 30 reviews by the users' company size, role or industry to find out how One to One Plus works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 30 scale: '5' date_modified: '2026-08-04' parent_category: name: Education url: https://www.g2.com/categories/education --- # One to One Plus Reviews **Vendor:** One to One Plus **Category:** [School Management Software](https://www.g2.com/categories/school-management-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 30 ## About One to One Plus One to One Plus is an all-in-one asset management and help desk platform built to meet the specific needs of schools. Designed with technology teams in mind, the software simplifies the way schools track devices, manage repairs, monitor inventory, and support students and staff. By combining asset management, help desk, and powerful integrations with SIS, MDM, SSO, and other systems, One to One Plus gives districts everything they need in one place. One to One Plus streamlines processes, reduces costs, and saves valuable time for schools districts of all sizes. ## One to One Plus Pros & Cons **What users like:** - Users find One to One Plus extremely **user-friendly** , simplifying tasks and enhancing efficiency in inventory management. (19 reviews) - Users praise the **responsive and helpful customer support** , which significantly enhances the overall experience with One to One Plus. (18 reviews) - Users value the **efficient asset management** of One to One Plus, enhancing organization and streamlining tech inventory tasks. (11 reviews) - Users value the **wide variety of features** in One to One Plus that enhance efficiency and usability. (11 reviews) - Users highlight the **exceptional customer service** and responsive support, enhancing their experience with One to One Plus. (10 reviews) - Users appreciate the **efficiency** of One to One Plus, enabling quick invoicing and seamless inventory management in one platform. (9 reviews) - Product Quality (9 reviews) - Device Management (8 reviews) - Users find the **easy setup** of One to One Plus essential for efficient asset management and ticketing. (8 reviews) - Ticketing System (8 reviews) **What users dislike:** - Users express a desire for **missing features** such as asset deletion and individualized role access in One to One Plus. (8 reviews) - Users find the **limited features** of One to One Plus restrictive, lacking customization and advanced functionality. (6 reviews) - Users report encountering **software bugs** that hinder functionality, particularly with dashboard graphs and email correspondence. (4 reviews) - Users often experience **update issues** that disrupt the dashboard layout and introduce bugs, impacting usability and reporting. (4 reviews) - Users face issues with **duplicate asset tags** in One to One Plus, complicating inventory management and usability. (3 reviews) - Users find the **reporting inadequate** , desiring improvements in functionality and more customizable options. (3 reviews) - Users face **integration issues** with One to One Plus, affecting access to information and functionality with other systems. (3 reviews) - Users find the reporting options **clunky and lacking** , wishing for improvements and custom scheduling features. (3 reviews) - Software Reliability (3 reviews) - Technical Issues (3 reviews) ## One to One Plus Discussions - [What is One to One Plus used for?](https://www.g2.com/discussions/what-is-one-to-one-plus-used-for) - [Which feature did you like best in one to one plus and why?](https://www.g2.com/discussions/which-feature-did-you-like-best-in-one-to-one-plus-and-why) - 1 upvote - [View One to One Plus pricing details and edition comparison](https://www.g2.com/products/one-to-one-plus/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+08%3A56%3A59+-0500&secure%5Bsession_id%5D=9dbf36f1-5efe-4fc3-97a2-76290b177212&secure%5Btoken%5D=fd4e6e8ff4c5ef49ed7d8f51296a25e754c04c64504b3f15b392214b7bcff7dd&format=llm_user) ## One to One Plus Integrations - [Azure Portal](https://www.g2.com/products/azure-portal/reviews) - [Google for Education](https://www.g2.com/products/google-for-education/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Infinite Campus](https://www.g2.com/products/infinite-campus/reviews) - [Jamf](https://www.g2.com/products/jamf/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Mosyle](https://www.g2.com/products/mosyle/reviews) - [MySchoolBooks](https://www.g2.com/products/myschoolbooks/reviews) - [PowerSchool eSchoolPlus](https://www.g2.com/products/powerschool-powerschool-eschoolplus/reviews) - [Student Management Software](https://www.g2.com/products/student-management-software/reviews) ## One to One Plus Features **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Asset Inventory** - Hardware Asset Inventory - Software Asset Inventory - Cloud Asset Inventory - Mobile Asset Inventory - Asset Discovery **Incident Management** - Automate Ticket Routing - Ticket Prioritization - Ticket Notifications - Knowledge Base - Knowledge Base/Ticket Integration **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Generation **Reporting** - Dashboards - Time Tracking - Surveys **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Agentic AI - IT Asset Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Access & Usability** - Mobile - Self Service - Active Directory - Multi-Channel Access **Agentic AI - Service Desk** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Social Integration - Voice **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards **Management** - Central Dashboard - Asset Policy Management - Risk Management - Integrations ## Top One to One Plus Alternatives - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,298 reviews) - [SchoolStatus](https://www.g2.com/products/schoolstatus/reviews) - 4.8/5.0 (806 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) - 4.3/5.0 (777 reviews)