--- title: One Step Software Reviews meta\_title: 'One Step Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how One Step Software works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5 scale: '5' date\_modified: '2026-06-20' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # One Step Software Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by One Step Software but has limited features. Are you part of the One Step Software team? [Upgrade your plan](https://my.g2.com/one-step-software/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! One Step is the #1 software made just for sober livings and recovery coaches. Over 2,000 organizations use One Step to streamline operations, decrease administrative burdens, track the recovery journey of their residents and easily track rent/fee payments. One Step was built for you to help you automate the day to day of your program so you can focus on your clients' needs. Reach out to One Step today for a free consultation on how to decrease the administrative burden currently taking up too much of your time. Let us help you! * * * Seller [One Step Software](https://www.g2.com/sellers/one-step-software) Discussions [One Step Software Community](https://www.g2.com/products/one-step-software/discuss) Overview by Eva Hibnick Show More ## Pricing Pricing provided by One Step Software. ### One Step Standard Free Trial [ View More Pricing Information ](https://www.g2.com/products/one-step-software/pricing) ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Zanda (formerly Power Diary)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zanda (formerly Power Diary)") Zanda (formerly Power Diary) 4.7/5(294) ](https://www.g2.com/products/zanda-formerly-power-diary/reviews) [ ![Oliva Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliva Health") Oliva Health 4.9/5(252) ](https://www.g2.com/products/oliva-health/reviews) [ View All Alternatives ](https://www.g2.com/products/one-step-software/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) ![Michael P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael P.") MP Michael P. Erector Small-Business (50 or fewer emp.) 5/27/2026 "Customer Service was great." 4.5/5 What do you like best about One Step Software? They were very helpful with my needs and concerns. They gave me the help I asked for and they do offer a lot of services. Review collected by and hosted on G2.com. What do you dislike about One Step Software? They could improve training for customer service reps but in the end they were very helpful. Review collected by and hosted on G2.com. What problems is One Step Software solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More 6/19/2026 Validated ReviewerSource: Organic ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") AH Verified User in Hospitality Small-Business (50 or fewer emp.) 3/30/2022 "Sober Living Owner" 5/5 What do you like best about One Step Software? I am a start up Sober Living Housing owner; I purchased One Step for the ease of use, tracking ability and accountability it provides to my residents. The app on the phone is also easy to use. The more I use the software the more I am happy I made the choice to purchase One Step. Review collected by and hosted on G2.com. What do you dislike about One Step Software? Nothing is wrong at this time. The software is very easy to use. Everything works well. The videos were informative. I'd like to have it integrate to Quickbooks, but I was told that was coming in the future. Review collected by and hosted on G2.com. Recommendations to others considering One Step Software: Take your time and watch all the videos. Review collected by and hosted on G2.com. What problems is One Step Software solving and how is that benefiting you? I am still in the process of opening; thus there is nothing wrong at this time. More benefit will be seen when my house is accepted by the city and I can take residnets. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic RS Richelle S. Drug Court Case Manager Small-Business (50 or fewer emp.) 3/25/2022 "Have had great success so far using this app" 5/5 What do you like best about One Step Software? It has replaced our paperwork we had participants hand in each week, we can track where they are going with their appointments and has reduced everything to one app Review collected by and hosted on G2.com. What do you dislike about One Step Software? We can't add images to the message board We can't approve checkin's from the mobile app Review collected by and hosted on G2.com. What problems is One Step Software solving and how is that benefiting you? Better and quicker access to our participants and they can communicate easier with each other. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Brandt G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandt G.") BG Brandt G. Founder, Director Small-Business (50 or fewer emp.) 12/13/2019 "An outstanding platform for my sober living house business." 5/5 What do you like best about One Step Software? Customer support response time, professionalism, and feeling like the little guy matters. The UI is top-notch and is becoming more so all the time through updates that are completed through customer feedback, which makes for a pretty streamlined workflow. A very professional and impressive looking platform. All of the interactions I have had with every staff member, all the way to the ownership has been very pleasant and professional. The fees are reasonable. Review collected by and hosted on G2.com. What do you dislike about One Step Software? No content customization/branding options for invoices emailed to residents via the payment module. Because of this limitation I still use Boomerang to email recurring notifications of rent due and invoices. There seem to be minor occurrences/bugs in the payment module, i.e.: \* When you create a recurring invoice where the first payment is due that same day, the "first due date" will show the next day, instead of the current day. \* The "available funds" are not represented in the "balance owed" column on the payment module screen. This may be a lag time of my UI - to - One Step's server issue, and I haven't paid %100 attention to it, but it does exist. It would be nice if upon entering the "other" tab within the client module, if the clients were auto-sorted starting with the most recent "created date" first, instead of what seems to happen is they are auto-sorted mostly by the category they are labeled with. It adds a step to the workflow of trying to locate the brand new applicants. I want to be able to attach .pdf's, .doc's, etc. to client profiles and also be able to load .pdf's/.doc's into "Forms", not just One Step forms. We have .doc's/.pdf's that our management uses. As of now, managers have to continue to access Google Drive to pull operational docs to print and post; things like chore lists that residents sign-off on, community or informational postings, etc. It would also be nice to be able to sort "Forms" in a static manner/group them into the order I want for workflow/intake efficiency, maybe even into their own sub-categories, we have "move-in documents", "housing operational documents" etc. I want to be able to use One Step as a sort of CRM database for networking and contacts where I can create company/organization profiles and attach employees to them, attach notes of communication, etc. Integration with Gmail would be amazing as well. I currently use Insightly for this. I have been told that One Step will one day be looking at the possibility of a complete in-house accounting platform and/or integration with something like QuickBooks, and I am really excited about that. Review collected by and hosted on G2.com. Recommendations to others considering One Step Software: It's a great platform for sober living. Review collected by and hosted on G2.com. What problems is One Step Software solving and how is that benefiting you? Problems solved: Workflow efficiency. A professional database designed for sober living and an impressive and sleek UI adds value to our brand. Consolidation and streamlining, i.e. payments, intakes, profiles, etc. all under one roof. Auto-populated profiles upon application. You guys are awesome!! Keep crushing it!! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about One Step Software? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about One Step Software ](https://www.g2.com/products/one-step-software/discussions/new) GU Guest User What is One Step Software used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-one-step-software-used-for) [ View all Discussions ](https://www.g2.com/products/one-step-software/discuss) ## Pricing Options Pricing provided by One Step Software. ### One Step Standard Free Trial [ View More Pricing Information ](https://www.g2.com/products/one-step-software/pricing) ##### Categories on G2 [Mental Health](https://www.g2.com/categories/mental-health)[Utilization Management](https://www.g2.com/categories/utilization-management)[Other Specialty Practice Management](https://www.g2.com/categories/other-specialty-practice-management) ##### Explore More [What productivity bot platforms connect well with Microsoft Teams so office teams can automate approvals, notifications and task assignments inside the collaboration tool they already use?](https://www.g2.com/discussions/what-productivity-bot-platforms-connect-well-with-microsoft-teams-so-office-teams-can-automate-approvals-notifications-and-task-assignments-inside-the-collaboration-tool-they-already-use)[Best PRM software recommendations](https://www.g2.com/discussions/recommendations-for-the-best-partner-relationship-management-prm-software)[What's the best eCDN that delivers video content faster and reduces network load without requiring continuous manual configuration?](https://www.g2.com/discussions/what-s-the-best-ecdn-that-delivers-video-content-faster-and-reduces-network-load-without-requiring-continuous-manual-configuration) [What's the best virtual desktop infrastructure (VDI) for teams needing both ease of use and enterprise-grade security features?](https://www.g2.com/discussions/what-s-the-best-virtual-desktop-infrastructure-vdi-for-teams-needing-both-ease-of-use-and-enterprise-grade-security-features)[Which social media advertising platform offers the best audience targeting?](https://www.g2.com/discussions/which-social-media-advertising-platform-offers-the-best-audience-targeting)[Which PSA tools work for consulting or professional services firms outside of IT, like marketing agencies or legal service businesses?](https://www.g2.com/discussions/which-psa-tools-work-for-consulting-or-professional-services-firms-outside-of-it-like-marketing-agencies-or-legal-service-businesses) [Show MoreShow Less](javascript:void(0);)