--- title: One Step Software Reviews meta\_title: 'One Step Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how One Step Software works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 5 scale: '5' date\_modified: '2026-06-20' parent\_category: name: Ambulatory url: https://www.g2.com/categories/ambulatory --- # One Step Software Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by One Step Software but has limited features. Are you part of the One Step Software team? [Upgrade your plan](https://my.g2.com/one-step-software/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! One Step is the #1 software made just for sober livings and recovery coaches. Over 2,000 organizations use One Step to streamline operations, decrease administrative burdens, track the recovery journey of their residents and easily track rent/fee payments. One Step was built for you to help you automate the day to day of your program so you can focus on your clients' needs. Reach out to One Step today for a free consultation on how to decrease the administrative burden currently taking up too much of your time. Let us help you! * * * Seller [One Step Software](https://www.g2.com/sellers/one-step-software) Discussions [One Step Software Community](https://www.g2.com/products/one-step-software/discuss) Overview by Eva Hibnick Show More ## Pricing Pricing provided by One Step Software. ### One Step Standard Free Trial [ View More Pricing Information ](https://www.g2.com/products/one-step-software/pricing) ## Top-Rated Alternatives [ ![EHRYourWay](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "EHRYourWay") EHRYourWay 4.7/5(338) ](https://www.g2.com/products/ehryourway/reviews) [ ![Zanda (formerly Power Diary)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Zanda (formerly Power Diary)") Zanda (formerly Power Diary) 4.7/5(294) ](https://www.g2.com/products/zanda-formerly-power-diary/reviews) [ ![Oliva Health](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Oliva Health") Oliva Health 4.9/5(252) ](https://www.g2.com/products/oliva-health/reviews) [ View All Alternatives ](https://www.g2.com/products/one-step-software/competitors/alternatives) ## User Insights Average based on 5 real user reviews. [Log in to unlock pricing and user insights](/login) HP Heather P. Operations & Training Director Small-Business (50 or fewer emp.) 10/21/2022 "Not for Peer Run Programs" 1.5/5 What do you like best about One Step Software? I liked the concept, but they have a long way to go to claim they help with mental health. Once we signed up, they wanted to charge us more for specialization. Not cool. I feel misled. Nice sales people. Review collected by and hosted on G2.com. What do you dislike about One Step Software? I feel like I was misled. I asked several times if this would work for mental health. This is not a program that works for peer-run programs. Then refused to refund us as a non-profit because we were 3 days late with our notice after the account manager told us to wait. We would have canceled at the beginning of August, but Shelby said Wait. Non-profit work took us away from it for a little while. It's not recovery-focused, it is treatment-focused. Really good for Hunter and Shelby. Not so good for the non-profit. Review collected by and hosted on G2.com. What problems is One Step Software solving and how is that benefiting you? I thought I could use the software as a portal for communication, individual peer support, and as the entry point for members and group access. Recovery language is extremely important to us. We connect with both Substance Use Disorder and Mental Health Community. It's not benefiting me and I shared concerns before they charged me for another quarter and was told to wait and then told there was no response and so they charged us and they can't reverse the charge. Let me guess you already spent it. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about One Step Software? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about One Step Software ](https://www.g2.com/products/one-step-software/discussions/new) GU Guest User What is One Step Software used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-one-step-software-used-for) [ View all Discussions ](https://www.g2.com/products/one-step-software/discuss) ## Pricing Options Pricing provided by One Step Software. ### One Step Standard Free Trial [ View More Pricing Information ](https://www.g2.com/products/one-step-software/pricing) ##### Categories on G2 [Mental Health](https://www.g2.com/categories/mental-health)[Utilization Management](https://www.g2.com/categories/utilization-management)[Other Specialty Practice Management](https://www.g2.com/categories/other-specialty-practice-management) ##### Explore More [What autonomous endpoint management platform scales well for a large enterprise that needs coverage across thousands of endpoints without a massive IT ops team?](https://www.g2.com/discussions/what-autonomous-endpoint-management-platform-scales-well-for-a-large-enterprise-that-needs-coverage-across-thousands-of-endpoints-without-a-massive-it-ops-team)[Which Adobe consulting services turn messy campaign data into actionable intelligence for lead scoring and sales alignment?](https://www.g2.com/discussions/which-adobe-consulting-services-turn-messy-campaign-data-into-actionable-intelligence-for-lead-scoring-and-sales-alignment)[Top tools for scanning containers for vulnerabilities](https://www.g2.com/discussions/which-are-the-top-tools-for-scanning-containers-for-vulnerabilities) [Which client side protection vendors are best at preventing data leakage from front-end JavaScript for a company running a lot of third-party analytics tags?](https://www.g2.com/discussions/which-client-side-protection-vendors-are-best-at-preventing-data-leakage-from-front-end-javascript-for-a-company-running-a-lot-of-third-party-analytics-tags)[Best Accounting Software](https://www.g2.com/discussions/looking-for-the-best-accounting-software-on-the-market)[Which PLM platform works best for a company with distributed design and production teams that need real-time visibility into product data across locations?](https://www.g2.com/discussions/which-plm-platform-works-best-for-a-company-with-distributed-design-and-production-teams-that-need-real-time-visibility-into-product-data-across-locations%20) [Show MoreShow Less](javascript:void(0);)