Arturo H.
AH
Arturo H.
Small-Business (50 or fewer emp.)
"Effortless Fleet Management, Trusted Performance"
5/5
What do you like best about One Step GPS?

I love that One Step GPS solves everything, especially tracking my IFTA miles without worry. The system makes it simple and easy for me to handle my quarterly IFTA reports. I like that I can track my whole fleet from my phone or computer, knowing where my trucks are at all times. This feature allows me to promptly update my customers about the location of my fleet. I just love it. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

Nothing Review collected by and hosted on G2.com.

Thomas T.
TT
Thomas T.
Operations Manager
Small-Business (50 or fewer emp.)
"Raven Cameras Quickly Proved Our Drivers Weren’t at Fault"
4.5/5
What do you like best about One Step GPS?

The Raven cameras have already helped prove that two of our drivers were not at fault in accidents. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

Having to scroll through all of our drivers can be a bit tedious. This really isn’t on One Step GPS—it’s just inherent in any GPS monitoring you do. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Vehicle Tracking and History We Rely On Daily"
5/5
What do you like best about One Step GPS?

The feature we like most is the real-time tracking and the history of where our vehicles have been. We use it all the time to check when techs will get to the next job, when they’ll be back at the shop, and when they arrived at or left a customer’s site. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

Since their most recent update, I haven’t had any issues with it. Review collected by and hosted on G2.com.

Ryan O.
RO
Ryan O.
Corporate Quality Control Manager
Mid-Market (51-1000 emp.)
"User-Friendly GPS with Clear Reporting but Needs Better Security"
4/5
What do you like best about One Step GPS?

I like that the reporting in One Step GPS is clear, concise, and to the point. It provides an easy tool for us to share with different locations and managers so that they can address with their employees individually. I also find the setup very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

The secure attachment of the devices in the vehicles. We have found it's too easy to remove the devices and end up going offline. The reports however, do a good job of notifying us when this occurs. Review collected by and hosted on G2.com.

Andre B.
AB
Andre B.
Investor
Small-Business (50 or fewer emp.)
"Seamless Tracking & Stellar Customer Service for Fleet Management"
5/5
What do you like best about One Step GPS?

I really like the customer service from One Step GPS, and I've never had any problems finding a vehicle using their service. The live tracking feature is great because it lets me see where my rental cars are, and I can set alerts for things like cars going out of state or speeding. This gives me the ability to take immediate action. Plus, the integration with my car rental software works well, and the initial setup was nice and easy. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

No dislikes Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"They answer the phone! (and have very reasonable fees)"
5/5
What do you like best about One Step GPS?

They answer the phone during business hours. Consistently, they have a technical assistant ready to talk with you about any problem.

The fees are quite reasonable, but mostly I like the fact that they act like a traditional business and take care of the customers. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

I find that their interface for generating reports is somewhat tedious to figure out. This is undoubtedly because they have so many options and features.

Fortunately, they always have a technical support staff ready to tell you how to make a report, and they will generally do it for you. Review collected by and hosted on G2.com.

malcolm g.
MG
malcolm g.
Small-Business (50 or fewer emp.)
"Laggy System with Important Features Stalled"
2/5
What do you like best about One Step GPS?

I appreciate being able to quickly locate and recover vehicles when no payments are received. The initial setup of One Step GPS was easy. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

I'm not happy with the changes to the portal. The system is extremely laggy, which isn't great. The starter disable feature often gets stuck in pending, leading to situations where my customers have been stuck, especially when One Step GPS customer service is closed, and I can't do anything to help. I just want this feature to function normally as it should. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Keeps Me Focused and Makes On-Site Time Tracking Easy for Billing"
5/5
What do you like best about One Step GPS?

It helps me stay focused on the job at hand, and afterward I can go back and see exactly how much time I spent on site for billing purposes. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

I’d like to see a way to send a notification to a client that I’m on the way—almost like a pizza delivery—so they can see in real time how far out we are. Review collected by and hosted on G2.com.

Eduardo Felipe S.
ES
Eduardo Felipe S.
Small-Business (50 or fewer emp.)
"Efficient, User-Friendly GPS with Minor Safari Glitch"
4/5
What do you like best about One Step GPS?

I use One Step GPS for tracking employees' trucks and getting updates on their location. It helps me keep an overview of where my trucks and technicians are located. I like its easy handling. I also appreciate being able to look up the history of trucks' driving patterns. The initial setup was very easy and it's been over 5 years now. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

The truck icons disappear when activating the 'History' function while using the Safari Browser. As soon as I select a technician's history, his icon and all other trucks disappear. Review collected by and hosted on G2.com.

Chris P.
CP
Chris P.
Small-Business (50 or fewer emp.)
"Affordable, Feature-Rich, and Simple to Use"
5/5
What do you like best about One Step GPS?

I like the cost and the features of One Step GPS, as well as its simplicity. It has all the features I need, like informing me if there's an issue with my vehicles and showing where my technicians are. It's at a very good competitive price and is super simple to set up. The initial setup was as easy as it gets—I just plugged it in, and that was it. Review collected by and hosted on G2.com.

What do you dislike about One Step GPS?

Maybe the software could be a little bit more updated, but even that isn't a real issue. Review collected by and hosted on G2.com.