[ One Cal... Reviews ](https://www.g2.com/products/one-call-now/reviews) [ One Cal... Reviews ](https://www.g2.com/products/one-call-now/reviews) # One Call Now Features ##### ## Text Messaging (9) Bulk SMS Enables users to send mass text message campaigns Two-Way Text Messaging Facilitates two-way text messaging to encourage consumer engagement and loyalty Text Scheduler Provides the ability to schedule single or bulk text messages to recipients on a specific date and time Automatic Replies Provides automatic text message replies to recipients Automatic URL Shortening Provides automatic URL shortening to use less characters via text Link Shortening Shorten long links into custom or branded links SMS Messaging Send messages via SMS Scheduled Messaging Send individual or bulk text messages at predetermined times Chat/Messaging Communicate using direct chat or messages within the system Show More ##### ## SMS Platform (5) Reporting Provides pre-built or customizable performance reports Marketing Automation Automate workflows and trigger campaigns based on customer actions Short Codes Provides businesses with 5- to 6-digit short codes for running text marketing campaigns API Integration Facilitates the integration of text messaging into existing business applications through an SMS gateway API QR Codes Matrix barcode that stores information Show More ##### ## Messaging Channels (4) SMS Messaging Ability to send reminders via SMS messaging to a mobile device Email Ability to send proactive notifications via email Voice Messaging Ability to send reminders via voice messaging Two way messaging Ability to support a two way messaging/conversation between customer and customer support agent Show More ##### ## Administration (4) Scheduling Ability to schedule push notifications at a specific date and time, or set an expiration for time-bound messages Triggered Notifications Provides the ability to automate notifications based on user behavior Segmentation Ability to segment audiences based on device type, location, demographics, customer behavior, etc. Integrations Ability to integrate with other software that stores customer data to generate reminders (i.e. CRM software) Show More ##### ## Agentic AI - SMS Marketing (9) Autonomous Task Execution Capability to perform complex tasks without constant human input Multi-step Planning Ability to break down and plan multi-step processes Cross-system Integration Works across multiple software systems or databases Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Third-Party Integrations Set up connections to third-party platforms to improve business processes Campaign Planning Plan and strategize marketing campaigns Multi-Language Manage and support multiple languages Show More ##### ## AI Automation - SMS Marketing (1) AI SMS Uses AI to automate audience targeting, SMS message personalization, and performance optimization. Show More ##### ## AI Content Generation - SMS Marketing (1) AI SMS Use AI to generate personalizaed SMS copy for SMS campaigns Show More ##### ## Additional Functionality (78) Campaign Scheduling Set campaign schedules by selecting start, pause, and end dates Reputation Management Monitor and manage customers' perceptions about a business, product, or service Polls/Voting Enable custom polls/voting to facilitate decision-making or increase engagement Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Customer Segmentation Process of dividing customers into groups based on common characteristics Landing Pages/Web Forms Create landing pages or online forms designed to capture new leads and prospects AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users API Application programming interface that allows for integration with other systems/databases Text-to-Win Messaging system designed for contests and sweepstakes Mobile Coupons Electronic coupons delivered to a mobile device that can be exchanged for a discount Natural Language Processing Process and analyze human language in text or audio form Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Drip Campaigns Send automated marketing emails based on user actions over a predetermined period Contact Management Manage, organize, and store contact information Activity Tracking Track and document all activities across devices, networks, and other systems Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Keyword Tracking Track and monitor a specific set of keywords Multi-Campaign Manage multiple campaigns in one system Mass Texting Send messages to multiple subscribers at the same time Interaction Tracking Track interaction history by documenting conversations for contacts Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Consent Management Manage user consent requests and documents Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Open Rate Tracking Track the number of open emails, messages, and texts for any campaign Generative AI Use AI to generate content in the form of text, images, videos, etc. Automated Responses Automatic reply functionality for incoming messages Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Templates Sample files or documents that could be customized as needed or used as is Survey Builder Create and manage surveys Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Customizable Fields Customize data fields to support various needs and use cases Reminders Timed notification for any upcoming task, deadline, appointment, or activity Mobile Alerts Notifications via mobile devices Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results MMS Sending/receiving messages with multimedia content like images, audio, or video over a cellular network Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Mobile Keywords Unique word that contains letters or numbers that identifies specific campaigns Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Template Management Create, save, and re-purpose templates for emails, forms, etc. Autoresponders Create and automatically send premade copy in response to customer messages Survey/Poll Management Create and administer polls and surveys Interaction Tracking Track interaction history by documenting conversations for contacts Geolocation Determines the location of a device using GPS or an IP address Two-Way Communication Send, receive, and respond to messages Scenario Planning Develop potential scenarios to identify risks and opportunities Generative AI Use AI to generate content in the form of text, images, videos, etc. Incident Management Manage and track all disruptions and incidents SMS Messaging Send messages via SMS Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Chat/Messaging Communicate using direct chat or messages within the system Multi-Language Alerts Provide notifications in multiple languages Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Templates Sample files or documents that could be customized as needed or used as is Mobile Access Access software remotely via mobile devices Campus Notifications Campus Notifications Mobile Alerts Notifications via mobile devices User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Contact Management Manage, organize, and store contact information Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Access Controls/Permissions Define levels of authorization for access to specific files or systems Event Triggered Actions Predefined actions automatically performed on the occurance of specific events Mass Notifications Send messages to multiple recipients at the same time Scheduling Plan availability and assign specific time slots for tasks and resources Reminders Timed notification for any upcoming task, deadline, appointment, or activity Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Real-Time Monitoring Active monitoring of systems, applications, or networks API Application programming interface that allows for integration with other systems/databases AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Risk Alerts Notifying as a warning or reminder of a potential or imminent hazard Third-Party Integrations Set up connections to third-party platforms to improve business processes Multi-Channel Communication Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Push Notifications Trigger clickable pop-up messages Show More ## Top-Rated Alternatives [ ![DialMyCalls](https://images.g2crowd.com/uploads/product/hd_favicon/089b6e85a66345b5ed2851157d0d5dc5/dialmycalls.svg "DialMyCalls") DialMyCalls 4.7/5(1,000) ](https://www.g2.com/products/dialmycalls/reviews) [ ![Text-Em-All](https://images.g2crowd.com/uploads/product/hd_favicon/aa2f7e22d852c96e56edb3ed0fd8e97f/text-em-all.svg "Text-Em-All") Text-Em-All 4.8/5(823) ](https://www.g2.com/products/text-em-all/reviews) [ ![OneSignal](https://images.g2crowd.com/uploads/product/hd_favicon/8673c259241abc89782745e0f4687f64/onesignal.svg "OneSignal") OneSignal 4.7/5(1,229) ](https://www.g2.com/products/onesignal/reviews) [ View All Alternatives ](https://www.g2.com/products/one-call-now/competitors/alternatives) One Call Now Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_510a0b4737d54ffaf694134b9ff015f5/dialmycalls.png "Product Avatar Image") DialMyCalls 4.7/5(1,000) [ Compare Now ](https://www.g2.com/compare/dialmycalls-vs-one-call-now) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_dd55543ed347725c58cbd9513237c916/everbridge-360-critical-event-management.jpg "Product Avatar Image") Everbridge 360 (Critical... 4.5/5(359) [ Compare Now ](https://www.g2.com/compare/everbridge-360-critical-event-management-vs-one-call-now) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d62c7ba9076922741c0a064127fa76eb/alertmedia.jpg "Product Avatar Image") AlertMedia 4.7/5(569) [ Compare Now ](https://www.g2.com/compare/alertmedia-vs-one-call-now) ##### Categories on G2 [ SMS Marketing ](https://www.g2.com/categories/sms-marketing)[ Proactive Notification ](https://www.g2.com/categories/proactive-notification)[ Emergency Notification ](https://www.g2.com/categories/emergency-notification) ##### Explore More [ What are the best food safety management software platforms for small teams managing tight timelines? ](https://www.g2.com/discussions/what-are-the-best-food-safety-management-software-platforms-for-small-teams-managing-tight-timelines)[ What quote to cash consulting services are most trusted by sales operations leaders based on user reviews? ](https://www.g2.com/discussions/what-quote-to-cash-consulting-services-are-most-trusted-by-sales-operations-leaders-based-on-user-reviews)[ What is the best platform for tracking website performance metrics? ](https://www.g2.com/discussions/what-is-the-best-platform-for-tracking-website-performance-metrics) [ Best biometric authentication software for mobile apps ](https://www.g2.com/discussions/best-biometric-authentication-software-for-mobile-apps)[ Which digital wayfinding software avoids costly render updates when campus buildings change frequently? ](https://www.g2.com/discussions/which-digital-wayfinding-software-avoids-costly-render-updates-when-campus-buildings-change-frequently)[ Pros and Cons Details ](https://www.g2.com/products/one-call-now/reviews?qs=pros-and-cons) Show More [ What are the best food safety management software platforms for small teams managing tight timelines? ](https://www.g2.com/discussions/what-are-the-best-food-safety-management-software-platforms-for-small-teams-managing-tight-timelines)[ What quote to cash consulting services are most trusted by sales operations leaders based on user reviews? ](https://www.g2.com/discussions/what-quote-to-cash-consulting-services-are-most-trusted-by-sales-operations-leaders-based-on-user-reviews)[ What is the best platform for tracking website performance metrics? ](https://www.g2.com/discussions/what-is-the-best-platform-for-tracking-website-performance-metrics) [ Best biometric authentication software for mobile apps ](https://www.g2.com/discussions/best-biometric-authentication-software-for-mobile-apps)[ Which digital wayfinding software avoids costly render updates when campus buildings change frequently? ](https://www.g2.com/discussions/which-digital-wayfinding-software-avoids-costly-render-updates-when-campus-buildings-change-frequently)[ Pros and Cons Details ](https://www.g2.com/products/one-call-now/reviews?qs=pros-and-cons)