AF

Verified User in Financial Services

Small-Business (50 or fewer emp.)

1/20/2022

"Super Tool for the World We Live In!"

5/5

What do you like best about One Call Now?

In the event of ANY emergency, you can easily and effectively reach your entire work force. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

It may have been bc of our small size firm - but the onboarding/set-up process was more challenging than expected (based from another larger firm we know using it) Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

The size of your organization (particularly if you have "in-house" IT). And while we heard it was extremeley user friendly - it is like w/any new work software - we are learning it as we go. I definitely recommend it but knowing at the start that if you don't have an in-house Tech dept - it just may take longer to master set up etc. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

This solution allows you to easily and effectively reach your entire workforce in the event of ANY emergency. And a great benefit is the reporting feature so you have piece of mind knowing who you may need to follow up with due to no initial response. Review collected by and hosted on G2.com.

MA

MaryJane A.

A

Small-Business (50 or fewer emp.)

12/6/2021

"Made my life easier"

5/5

What do you like best about One Call Now?

if you have ever had to manage a telephone calling committee, you will know right away the value of One Call Now as soon as you start to use it! Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I don't know that, at this point, there is anything that I dislike about the system. I have experienced no real problems with it. Other than having some parishioners call and say that we called them and what did we want, then having to explain the system to them, there have been few problems. We need to change the name that comes up when the calls go out. We have a new pastor and the name that comes up with the call, which was not what we would have liked, is confusing to our people Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

We have two churches associated with our parish, each with many different groups that need to be notified of meetings, changes, etc. If we were to try to make calls to all of the people who need to be notified of something, we would need a person just dedicated to making calls. And in addition, many of our parishioners work during the daytime and so we are unable to reach them during our working hours. Also, just trying to find someone who is willing to spend so much of their time making calls is nigh on to impossible in this day and age. Review collected by and hosted on G2.com.

AH

Verified User in Higher Education

Small-Business (50 or fewer emp.)

12/3/2021

"Great Service"

5/5

What do you like best about One Call Now?

The ease to use of the system. Very simple to train others. And I like the ability to send messages to your students with my voice as well as sending to phone, text, and email all at the same time. I also like that the system takes care of people who want to opt out. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I don't like how short the time is before I get kicked out. I would also like the message time to be a little longer than 45 seconds, but neither of those things are deal breakers for me. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

Always write our your messages first, especially if you are going to record your message. Always double check your list. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

One Call allows us to quickly send messages to a group of students in multiple ways, which makes it easier for us to keep in contact with our students. Some of our students move around a lot and being able to send to phones and email ensures that most of our students will receive the message. Review collected by and hosted on G2.com.

CP

Cindy P.

Secretary

Mid-Market (51-1000 emp.)

1/19/2022

"I LOVE OCN"

5/5

What do you like best about One Call Now?

Since partnering with OCN years ago, the time saved is, by far, the best part. Customer service is always willing and able to help whenever needed. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I really don't have anything I dislike. I can't even think of anything I would change. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

If you want to save time and thereby save money, give One Call Now a try! Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Problems solved are reaching our church family with either prayer requests or timely announcements. The benefits are much less time spent on the phone trying to reach everyone. Review collected by and hosted on G2.com.

AR

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

12/2/2021

"One Call Now for Church"

5/5

What do you like best about One Call Now?

Ability to contact all members or specific groups with one phone call. We regularly use for Prayer Chain Group Notifications and all member announcements. I have no frame of reference for competitors. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

Technical issues with isolated users, Call Drop, repeating introduction announcements. I am not sure how to resolve from a technical basis. More Communication of the recall number to retrieve the last message for users would be great Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

In the days of Covid, All church messages are vital and work well. Our Prayer Chain Group gets the urgent message out easily and timely. It saves an enormous amount time and effort. The old way was manual with the group separated into several teams and participants had to call the members of their team. This was time consuming and required a lot of team management to be effective. One Call is outstanding for this function. Review collected by and hosted on G2.com.

AO

Arthur O.

Village Administrator

Mid-Market (51-1000 emp.)

12/6/2021

"Village of Georgetown Review"

5/5

What do you like best about One Call Now?

I love the instant communication with the resident's of my town. This is the most convenient communication tool I use. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I can't say I dislike anything about the program. It works fantastic for my community. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

If you are looking for an affordable,reliable public information tool, ONE CALL is a great option. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

The biggest problem I encountered prior to One Call was the lack of communicating things such as electrical outages, water main breaks, etc, to the residents of Georgetown. Since using ONE CALL, the complaint calls have dropped over 98 percent. Review collected by and hosted on G2.com.

ED

Ennis D.

Administrative Assistant

Mid-Market (51-1000 emp.)

12/2/2021

"Excellent Communication Source"

5/5

What do you like best about One Call Now?

The best service is the promptness in broadcasting a message to the lsi when the request is finalized. It is prompt and accurate. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

I have yet to use the system or a feature I did not like. I know its not perfect but I can honestly say there isn't anything I truly dislike about the system. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

I recommend OneCall because it is just that. We use it to reach our congregation and others interested in our church operations and events. This system has made communication much simpler and easy to reach everyone. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Communication! Keeping everyone informed and up to date as soon as possible to any events that affect them. This has made passing information easy and accurate. Review collected by and hosted on G2.com.

JV

Joe V.

Director of Security

Mid-Market (51-1000 emp.)

12/2/2021

"Excellent Service - Need more characters for text messaging"

5/5

What do you like best about One Call Now?

Excellent Service - Immediate information can be disseminated with ease! Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

1. Not enough characters for the text messaging portion of the service. Another 20-25 characters to add would help immensely!!!!

2. Abiltiy to post pictures on the e-mail portion. Review collected by and hosted on G2.com.

Recommendations to others considering One Call Now:

Excellent customer service. Easy to navigate and to train others. I highly recommend this service to companies that need to get the word out quickly for communication within your company. Review collected by and hosted on G2.com.

What problems is One Call Now solving and how is that benefiting you?

Scheduling call-offs, Mass notifications of business policies. Review collected by and hosted on G2.com.

CH

Candace H.

Head Secretary/ Admin Assistant

Mid-Market (51-1000 emp.)

12/2/2021

"NDPA is very happy with Once Call now"

5/5

What do you like best about One Call Now?

We like that it is user-friendly and self-explanatory. Practically anyone could log in and send out a quick message. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

Sometimes there is a delay in the messages going out. It makes things a bit hard when it's an emergency. Review collected by and hosted on G2.com.

BB

BentonFirst B.

Administrative Assistant

Small-Business (50 or fewer emp.)

1/19/2022

"Good Product, Good Service"

5/5

What do you like best about One Call Now?

The product is easy to use and reliable. Review collected by and hosted on G2.com.

What do you dislike about One Call Now?

It would be helpful to have a way to send the same message to the same group via different delivery methods Review collected by and hosted on G2.com.