--- title: One Call Now Reviews meta_title: 'One Call Now Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 58 reviews by the users' company size, role or industry to find out how One Call Now works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 58 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # One Call Now Reviews **Vendor:** OnSolve **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.4/5.0 **Total Reviews:** 58 ## About One Call Now One Call Now is one of OnSolve’s market-leading mass notification systems that enables groups and organizations of all sizes and types to send important messages via voice, text, mobile app and email to groups—all through a simple click or call. When you need to get the word out quickly—regarding severe weather, utility outages, school closures and more—One Call Now makes it easy to create and send alerts from anywhere. Deliver the right information to the right people by segmenting groups and targeting your messages, whether sending routine messages about meetings, events, payments and past-due notices or emergency alerts. About OnSolve OnSolve is a global provider of advanced critical event management capabilities that help organizations identify, respond and recover to achieve successful outcomes during a crisis. OnSolve sends over two billion notifications annually and has provided more than 60 years of proven support to both the public and private sectors. With OnSolve, customers have the ability to proactively keep everyone informed, instill confidence, foster teamwork, mitigate disruptions, improve operational outcomes, protect assets and save lives. ## One Call Now Pros & Cons **What users like:** - Users value the **ease of use** of One Call Now, particularly appreciating its intuitive interface and reliable notifications. (4 reviews) - Users value the **easy communication** with One Call Now, ensuring urgent updates reach everyone accurately and efficiently. (3 reviews) - Users value the **instant communication** capability of One Call Now for urgent updates, ensuring accurate messaging for all. (2 reviews) - Users value the **immediacy and clarity of communication** with One Call Now, ensuring consistent message delivery to members. (2 reviews) - Users value the **communication efficiency** of One Call Now, ensuring urgent updates reach everyone accurately and immediately. (2 reviews) - Accuracy of Information (1 reviews) - Customer Support (1 reviews) - Easy Sharing (1 reviews) - Effective (1 reviews) - Helpful (1 reviews) **What users dislike:** - Users experience **call issues** when numbers change unexpectedly, though reports assist in resolving these delays. (1 reviews) - Users find it challenging to keep contact information **up to date** , which affects their overall experience with One Call Now. (1 reviews) - Users find the **dashboard outdated and clunky** , affecting usability and overall satisfaction with One Call Now. (1 reviews) - Users often face **delay issues** when phone numbers aren't updated, though reports can assist in resolving the problem. (1 reviews) - Users find **updating contact information challenging** , which can lead to communication difficulties with One Call Now. (1 reviews) - Learning Curve (1 reviews) - Messaging Issues (1 reviews) - Not Intuitive (1 reviews) - Number Issues (1 reviews) - Outdated Contacts (1 reviews) ## One Call Now Reviews ### 1. Awesome Product to Communicate with!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mt. Olive S. | C, Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2022 **What do you like best about One Call Now?** The most helpful tool is the ability to communicate to multiple platforms simultaneously. One Call Now allows you to set up different groups for specific messages/communications. I love the reports that are sent out after each communication. The reports detail the success of each communication sent out. For example, I can see who received what and how many attempts were made. This is helpful because I can determine if email, text or phone calls are more effective. **What do you dislike about One Call Now?** One suggestion I would like to give is, if possible, to configure a way to assign the calling post to the organization number that is using the service. **What problems is One Call Now solving and how is that benefiting you?** Currently, One Call Now has bridged the communication gap for our church. Previously we struggled with getting information out. In January 2022, we changed pastors, and our new pastor immediately suggested to the church board that we strongly consider One Call Now as he had used it at his previous church. ### 2. Getting the message out **Rating:** 5.0/5.0 stars **Reviewed by:** Joan E. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about One Call Now?** What I like the most about One Call Now is that you can review your message before sending it. That way, you can add or delete items to your message before sending it out. Also, the fact that everyone hears the same message. When we did the prayer chain, the news didn't always say what was happening by having one person call another person. The facts would get changed. **What do you dislike about One Call Now?** The message usually goes out quickly, but if someone changes phone numbers and doesn't let you know, the calls take a long time. But the report that is sent helps you to get this problem solved. **What problems is One Call Now solving and how is that benefiting you?** It is so handy to pick up the phone and place the call. The call can be done from anywhere. In the old system we had, you would have to go to the church, use the computer that the software was on, and place the message. Getting the message out was very time-consuming. Now with One Call Now, you can set the call from anywhere. ### 3. OCN Has always been extremely beneficial in meeting our organization's communications needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Ashby T. | Associate Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about One Call Now?** The ability to immediately communicate urgent updates with our members. **What do you dislike about One Call Now?** The dashboard is somewhat dated and "clunky" **What problems is One Call Now solving and how is that benefiting you?** OCN addresses the issue of our members "not getting updates" and now everyone receives information in a format that is best for them. ## One Call Now Discussions - [Is there a way to integrate this product with Blackbaud's On student information system?](https://www.g2.com/discussions/is-there-a-way-to-integrate-this-product-with-blackbaud-s-on-student-information-system) - 1 comment, 1 upvote - [Dropped Messages](https://www.g2.com/discussions/dropped-messages) - 1 comment, 1 upvote - [What is One Call Now used for?](https://www.g2.com/discussions/what-is-one-call-now-used-for) - 3 comments - [View One Call Now pricing details and edition comparison](https://www.g2.com/products/one-call-now/reviews?filters%5Bsentiment_snippet%5D=1728398&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+22%3A27%3A14+-0500&secure%5Bsession_id%5D=6f5539f8-fbab-4681-a416-cc9f5fb1e403&secure%5Btoken%5D=d391b4f8d8ee5c4dea394ee6f250b953b4b34ae3344389a39c5a54ec1dc4d846&format=llm_user) ## One Call Now Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **SMS Platform** - Reporting - Marketing Automation - Short Codes - API Integration - QR Codes **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management ## Top One Call Now Alternatives - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (989 reviews) - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (816 reviews) - [OneSignal](https://www.g2.com/products/onesignal/reviews) - 4.7/5.0 (1,211 reviews)