--- title: Onclusive Reviews meta\_title: 'Onclusive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 207 reviews by the users' company size, role or industry to find out how Onclusive works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 207 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### Onclusive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [(25 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [(17 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [(16 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [(13 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [(11 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [(9 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [(8 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Onclusive ##### 1. Ease of Use Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [ See 25 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) See Related User Reviews RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you like about Onclusive? I like Onclusive's fast interface because when I click, everything is fast, and the automatic saves are a real help. For ease of use, I find it intuit ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It ##### 2. Detailed Information Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [ See 17 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 3. Helpful Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [ See 16 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 4. Analytics Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [ See 13 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing ![Victoria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria L.") VL Victoria L. 4.5/5 "Highly Efficient for GDPR-Compliant Contact Management" What do you like about Onclusive? I use Onclusive to record contacts, create distribution lists, and share information. It allows me to organize contacts in a GDPR-compliant and sharea ##### 5. Features Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [ See 11 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Social Listening and Measuring Qualitative Results" What do you like about Onclusive? I like how easy it is to navigate the interface, along with the categories and filtering features. MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ### 5 Cons or Disadvantages of Onclusive ##### 1. Data Inaccuracy Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 2. Inaccuracy Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 3. Limited Coverage Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) See Related User Reviews ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual DR Dan R. Mid-Market (51-1000 emp.) 4.0/5 "Clean, All-in-One Monitoring, Analytics & Distribution at a Great Price" What do you dislike about Onclusive? Doesn't always get every piece of coverage from very small publications, but that's to be expected. ##### 4. Not Intuitive Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [ See 9 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you dislike about Onclusive? There are some parts where you have to click too much, like when you edit a response or trying to put a response in. It's just a bit clunky. That's a MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you dislike about Onclusive? Some of the news reports inside is a bit problematic. We've flagged this a few times. It affects us with NLA and CLA licensing. That process is a bit ##### 5. Incomplete Media Coverage Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [ See 8 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 12/21/2023 "A must have for any non-profit" 5/5 What do you like best about Onclusive? I love that even when you aren't expecting a mention in the media, it will provide it to you. It also helps us put a value on media coverage. Review collected by and hosted on G2.com. What do you dislike about Onclusive? This isn't an Onclusive issue, my biggest issue is when something isn't caught due to closed caption not being done correctly. But, when that does happen, it's super easy to search for the mention. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Catches media mentions that we may not know about, or would like to have a value put on. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 12/21/2023 "Onclusive helps with my business needs" 5/5 What do you like best about Onclusive? Through Onclusive, I access Critical Mention, which is a "Critical" part of my public relations business. It's important that I'm able to share the media mentions that I obtain through this platform for the numerous client events and activities. Review collected by and hosted on G2.com. What do you dislike about Onclusive? I haven't experienced any yet, other than the fact that I'm told the Fox station is still in negotiation. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? I would never be able to monitor all of the news coverage on my own. It's a real time saver. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 12/31/2023 "Onclusive is the place to be in 2024" 4/5 What do you like best about Onclusive? If my work colleagues or I need information on apps or service organizations, I come to Inclusive to get behind-the-scenes factual information from actual users. It's a go-to source in my PR work for my company and clients. I\Onclusive is easy to use, easy to implement, has great customer support and is available for frequent use. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Integration requires some work and additional guidance but otherwise, I have no complaints. There are many feature, maybe too many? Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? We don't have problems, we have challenges as a business and tracking public opinion is one of the many ways we can adjust messaging for our audiences. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 12/21/2023 "Media Strategist" 4/5 What do you like best about Onclusive? The easy to use interface and the ability to edit and see results in real-time. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Kind of have to how it will work for you, some discovery phase, but once you get there it is great. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? We are trying to measure the attitude and sentiment of users on a public involvement campaign and this helps us stay on track for how the community feels about the project. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") UR Verified User in Research Mid-Market (51-1000 emp.) 12/21/2023 "Great experience using Critical Mention" 5/5 What do you like best about Onclusive? I use Critical Mention, part of Onclusive, to conduct media monitoring. The service is very comprehensive and overall excellent, helping me do my reporting on media each year. Review collected by and hosted on G2.com. What do you dislike about Onclusive? While the monitoring service picks up most mentions, sometimes it misses occasional ones. However, this is the case with all media monitoring and overall Critical Mention provides an excellent service. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Providing comprehensive media monitoring Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 12/26/2023 "Excellent Platform" 5/5 What do you like best about Onclusive? The platform is very intuitive. I was able to learn how to use it quickly! Review collected by and hosted on G2.com. What do you dislike about Onclusive? I haven't come across an issue yet, but I willcontinue to keep an eye out. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? I appreciate how up-to-date the information on the platform is and it is allowing me to monitor media in real time with little delay. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kelsey M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsey M.") KM Kelsey M. Director of Content Development Mid-Market (51-1000 emp.) 12/21/2023 "Great for media monitoring and TV clips, not helpful for social media monitoring" 3/5 What do you like best about Onclusive? The media monitoring tools are powerful and I particularly appreciate the TV coverage. Haven't found another service that captures TV coverage quite the same. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Social media monitoring really only shows Twitter/X posts and post from our own social media accounts. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? It keeps us in loop with conversations around our brand online. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 12/21/2023 "Easy to use, valuable data" 4.5/5 What do you like best about Onclusive? The platform is easy to use and generates useful insights about how our media campaigns and coverage is doing. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Some common tasks could be streamlined, but on the whole, the platform provides robust functionality. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Tracking statewide media coverage on our organization, people, and issues while facilitating our outreach to the press. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Enterprise (\> 1000 emp.) 12/21/2023 "Quality platform for monitoring broadcast, radio and podcast coverage." 3.5/5 What do you like best about Onclusive? Very helpful transcripts for finding broadcast and radio coverage quickly and in real time. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Sometimes transcripts can be incorrect and thus miss mentions online but isn't a super frequent issue. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Helps us monitor for coverage on broadcast and radio platforms that we otherwise would have a hard time tracking. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 12/21/2023 "Good platform" 4/5 What do you like best about Onclusive? It is very thorough and exhaustive. My reports are complete Review collected by and hosted on G2.com. What do you dislike about Onclusive? The help desk isn't as helpful as I would like, but they do try. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? I can present each client with a thorough report on their media and what their competitors are up to. Review collected by and hosted on G2.com. 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