--- title: Onclusive Reviews meta\_title: 'Onclusive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 207 reviews by the users' company size, role or industry to find out how Onclusive works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 207 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### Onclusive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [(25 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [(17 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [(16 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [(13 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [(11 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [(9 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [(8 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Onclusive ##### 1. Ease of Use Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [ See 25 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) See Related User Reviews RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you like about Onclusive? I like Onclusive's fast interface because when I click, everything is fast, and the automatic saves are a real help. For ease of use, I find it intuit ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It ##### 2. Detailed Information Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [ See 17 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 3. Helpful Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [ See 16 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 4. Analytics Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [ See 13 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing ![Victoria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria L.") VL Victoria L. 4.5/5 "Highly Efficient for GDPR-Compliant Contact Management" What do you like about Onclusive? I use Onclusive to record contacts, create distribution lists, and share information. It allows me to organize contacts in a GDPR-compliant and sharea ##### 5. Features Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [ See 11 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Social Listening and Measuring Qualitative Results" What do you like about Onclusive? I like how easy it is to navigate the interface, along with the categories and filtering features. MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ### 5 Cons or Disadvantages of Onclusive ##### 1. Data Inaccuracy Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 2. Inaccuracy Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 3. Limited Coverage Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) See Related User Reviews ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual DR Dan R. Mid-Market (51-1000 emp.) 4.0/5 "Clean, All-in-One Monitoring, Analytics & Distribution at a Great Price" What do you dislike about Onclusive? Doesn't always get every piece of coverage from very small publications, but that's to be expected. ##### 4. Not Intuitive Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [ See 9 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you dislike about Onclusive? There are some parts where you have to click too much, like when you edit a response or trying to put a response in. It's just a bit clunky. That's a MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you dislike about Onclusive? Some of the news reports inside is a bit problematic. We've flagged this a few times. It affects us with NLA and CLA licensing. That process is a bit ##### 5. Incomplete Media Coverage Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [ See 8 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual MM Morgan M. Marketing Director Small-Business (50 or fewer emp.) 8/11/2025 "Media Solutions for a Small Non-Profit" 5/5 What do you like best about Onclusive? The Critical Mention program is easy to understand and very effective. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Sometimes Critical Mention doesn't catch certain articles. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? We needed a media monitoring platform that was affordable and easy to use. It gives me the ability to quickly report our earned media to other staff and board members, while offering a wide range of ways to archive and save mentions for future reference. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11526385/official_response/edit) Brett, thanks for your review. It's great to hear that Critical Mention helps you to easily find media coverage and create useful reports. Our goal is to give you the full picture: the good, the bad, and everything in between - so you can truly understand and manage your organization’s reputation. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Emily L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emily L.") EL Emily L. Director of Marketing and Community Engagement Mid-Market (51-1000 emp.) 7/22/2025 "The best tool for earned media" 5/5 What do you like best about Onclusive? Since I work on a small team, it's great to have tools that increase efficiency and are easy to use. Critical Mention helps me stay on top of my earned media reporting and media mentions. Review collected by and hosted on G2.com. What do you dislike about Onclusive? No complaints! This is a great product for my business needs. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Our organization has strong brand presence, and Critical Mention helps me stay on top of all media mentions and address any issues that arise quickly. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11421265/official_response/edit) Thanks for your positive feedback, Emily. We’re so glad to hear that Onclusive helps your team work more efficiently and makes it easier to stay on top of earned media coverage. It’s great to know the platform supports you in monitoring mentions and responding quickly when needed. We really appreciate your kind words and your continued trust in us. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Beth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beth B.") BB Beth B. CEO Small-Business (50 or fewer emp.) 7/22/2025 "Fabulous media monitoring tool" 4.5/5 What do you like best about Onclusive? Onclusive is a tremendous tool for tracking and reporting media coverage. It makes it easy to decide what does and doesn't get included in reporting. You can make shifts in real time and I love their daily alerts of client coverage. Review collected by and hosted on G2.com. What do you dislike about Onclusive? When you manually add coverage, it's not so easy to get it into the section it belongs. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? It lets me pull and track media coverage Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11421286/official_response/edit) Thanks for your review, Beth. We’re so glad to hear that Onclusive makes it easier for you to track and report on media coverage, and that you’re finding the daily alerts useful. We appreciate your feedback about manually adding coverage. Our team is always looking at ways to make that process smoother and more intuitive. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") AP Verified User in Public Relations and Communications Small-Business (50 or fewer emp.) 7/22/2025 "What we need - no more, no less" 3.5/5 What do you like best about Onclusive? No limits for number of reports or number of saved searches. User-friendly experience. The best broadcast monitoring I've seen. Responsive customer support representatives. Easy to onboard new staff and clients. Good for day to day media monitoring. Review collected by and hosted on G2.com. What do you dislike about Onclusive? The level of analysis of media is not as robust as say Muck Rack. For example, in Muck Rack you can see word clouds for coverage which can be helpful for certain situations. Like other services, there are some media that isn't scraped but not a make or break. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Our firm pitches media and uses the service to find and save coverage. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11421274/official_response/edit) We appreciate your review. We’re happy to hear that Onclusive delivers what you need for day-to-day media monitoring, and that you’ve found our broadcast monitoring, reporting flexibility, and customer support so valuable. We appreciate your feedback about media analysis and coverage scraping. Our team is always working to expand these capabilities and provide even deeper insights. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Kera M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kera M.") KM Kera M. Communications Director Mid-Market (51-1000 emp.) 4/8/2025 "Valuable, accurate, insightful data" 5/5 What do you like best about Onclusive? Onclusive/Critical Mention is incredibly user friendly and has given us the ability to track our media mentions in real-time. I like that it's easy to create custom reports and graphs and we've been able to easily show our growth in earned media consistently over the past three fiscal years utilizing the software. I've recommended it to a number of colleagues in the public and media relations space. I've also had a good experience with the responsiveness of customer service. Review collected by and hosted on G2.com. What do you dislike about Onclusive? I think some of the only downsides are we often get some false flags. For whatever reason there are a couple of radio stations in particular that are always showing that they are mentioning us, but they aren't--it's just something they are saying that sounds similar to our organization name. So I've learned to just weed those out, but it is a little frustrating a times. We've also developed a great relationship with some of our local Spanish language media recently, and unfortunately, only their websites populate in the results currently--the on-air broadcasts or print broadcasts do not. I'm guessing it's because they have a smaller market penetration, but it would be nice to show that we are reaching these diverse audiences and making a concerted effort to do so. I wish it was also a bit easier to search through reports to find a specific mention. Once I've compiled hundreds of clips into an annual report file, if someone asks me for a specific story later on, it can be really tough to weed through hundreds of clips I've archived to find the right one. Searching by date or story topic within a created report would be a great feature. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Prior to my joining our organization two and a half years ago, there was no active media monitoring being done at all. Now we never miss our mentions and even learn of many that we didn't even know had happened--pass-through news coverage we benefited from. It's been a good value add to the organization to showcase how broadly we are reaching our audiences and the valuation our earned media exposure is providing to the organization as a whole. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11027836/official_response/edit) Kera, we're thrilled that Onclusive's been so valuable for your organization. It's great to hear that you're able to track media mentions in real-time and create custom reports to showcase your growth in earned media. We've noted your feedback on false flags and the lack of on-air Spanish-language media coverage, and we're exploring ways to improve our tracking and filtering capabilities. We've also added your suggestion for searching within archived reports to our product roadmap. Validated ReviewerIncentivizedSource: Seller invite ![Brett K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brett K.") BK Brett K. Director of Marketing and Communications Small-Business (50 or fewer emp.) 7/23/2025 "Very happy with Onclusive" 4.5/5 What do you like best about Onclusive? We use Critical Mention/ Onclusive for media tracking for our non-profit. They are great at finding all of our media hits and letting us create helpful reports. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Overall, we are very happy with Onclusive. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? We can't keep up with every time our organization is quoted in the media. This helps us see everything, the good, the bad, and the ugly. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11423366/official_response/edit) Brett, thanks for your review. It's great to hear that Critical Mention helps you to easily find media coverage and create useful reports. Our goal is to give you the full picture: the good, the bad, and everything in between - so you can truly understand and manage your organization’s reputation. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Cassidy R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cassidy R.") CR Cassidy R. Corporate Marketing and Communications Coordinator Enterprise (\> 1000 emp.) 7/23/2025 "Ok, but could be better." 1.5/5 What do you like best about Onclusive? I like the daily email digests. I like seeing the part of the article showing where my company is mentioned. Review collected by and hosted on G2.com. What do you dislike about Onclusive? I wish the reports were a little better at creating summaries, charts, etc. I also wish there were more AI capabilities. There aren't that many features. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Onclusive was helping us monitor when we were mentioned in the media. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11426252/official_response/edit) Thank you, Cassidy. We’re glad to hear you find the daily digests and the ability to view the exact article mention so useful. We appreciate your feedback about adding AI-powered summaries and charts - our team is actively exploring new ways to enhance reporting and analytics to make insights even more powerful and easy to use. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Broadcast Media](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Broadcast Media") UB Verified User in Broadcast Media Mid-Market (51-1000 emp.) 7/28/2025 "Critical Mention is Essential to our Success" 5/5 What do you like best about Onclusive? We use Critical Mention to track our advertiser's ads that are running in podcasts and social media. Critical Mention's automated search and alert features save my team several hours per day of having to manually search the audio or video to find the spots. Their support team is also very responsive to our needs. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Critical Mention takes care of all of our needs. Nothing to mention at this time. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Critical Mention takes care of our media monitoring which is crucial to our podcast network's success and the success of our advertisers. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11443806/official_response/edit) We're delighted to hear that Critical Mention has been instrumental in tracking your advertiser's ads and saving your team time. Our goal is to provide efficient solutions for media monitoring, and we're glad to hear that we've been able to support your podcast network's success. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Laurel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laurel S.") LS Laurel S. Brand Reputation Manager Enterprise (\> 1000 emp.) 7/23/2025 "A helpful tool for tracking key topics and trends." 4/5 What do you like best about Onclusive? The platform provides a clear, streamlined view of media coverage and has been a helpful tool for tracking key topics and trends. Review collected by and hosted on G2.com. What do you dislike about Onclusive? If can be tricky to filter out ads about own own company that are being counted as a article or mention Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? timely alerts to meaningful mentions rather than scanning for what matters Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11423506/official_response/edit) Laurel, thanks so much for your review! We’re really glad you find Onclusive helpful for keeping track of key topics and trends, and that our timely alerts are making a difference. We know it can be tricky to filter out ads and irrelevant mentions — we’re always working to make our search algorithms smarter so you get more accurate and useful results. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Media Production](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Media Production") UM Verified User in Media Production Small-Business (50 or fewer emp.) 7/22/2025 "Overall, the service is good, but there’s room for improvement" 4/5 What do you like best about Onclusive? On the positive side, customer support has been responsive when needed, which is a big plus. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Overall, the service is good, but there’s room for improvement in simplifying search functionality and results. I sometimes struggle to locate coverage from outlets that attended our events, even when I can find those stories elsewhere. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? We rely on Onclusive primarily to track media coverage. This helps us amplify our members’ voices on issues that matter to them by identifying relevant media hits and sharing them across our social media platforms. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11421674/official_response/edit) We really appreciate your feedback. It’s great to hear our customer support team has been responsive when you’ve needed help. 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