--- title: Onclusive Reviews meta\_title: 'Onclusive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 207 reviews by the users' company size, role or industry to find out how Onclusive works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 207 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### Onclusive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [(25 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [(17 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [(16 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [(13 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [(11 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [(9 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [(8 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Onclusive ##### 1. Ease of Use Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [ See 25 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) See Related User Reviews RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you like about Onclusive? I like Onclusive's fast interface because when I click, everything is fast, and the automatic saves are a real help. For ease of use, I find it intuit ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It ##### 2. Detailed Information Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [ See 17 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 3. Helpful Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [ See 16 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 4. Analytics Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [ See 13 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing ![Victoria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria L.") VL Victoria L. 4.5/5 "Highly Efficient for GDPR-Compliant Contact Management" What do you like about Onclusive? I use Onclusive to record contacts, create distribution lists, and share information. It allows me to organize contacts in a GDPR-compliant and sharea ##### 5. Features Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [ See 11 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Social Listening and Measuring Qualitative Results" What do you like about Onclusive? I like how easy it is to navigate the interface, along with the categories and filtering features. MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ### 5 Cons or Disadvantages of Onclusive ##### 1. Data Inaccuracy Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 2. Inaccuracy Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 3. Limited Coverage Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) See Related User Reviews ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual DR Dan R. Mid-Market (51-1000 emp.) 4.0/5 "Clean, All-in-One Monitoring, Analytics & Distribution at a Great Price" What do you dislike about Onclusive? Doesn't always get every piece of coverage from very small publications, but that's to be expected. ##### 4. Not Intuitive Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [ See 9 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you dislike about Onclusive? There are some parts where you have to click too much, like when you edit a response or trying to put a response in. It's just a bit clunky. That's a MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you dislike about Onclusive? Some of the news reports inside is a bit problematic. We've flagged this a few times. It affects us with NLA and CLA licensing. That process is a bit ##### 5. Incomplete Media Coverage Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [ See 8 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual ![Verified User in Government Relations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Relations") UG Verified User in Government Relations Small-Business (50 or fewer emp.) 2/19/2026 "Easily Reschedule Social Media Posts in Seconds" 5/5 What do you like best about Onclusive? I like that I'm able to move scheduled social media posts to another date/time very easily. Review collected by and hosted on G2.com. What do you dislike about Onclusive? After scheduling a post which has been left in my drafts, it should leave my draft library - or at least give me to option to do this easily. Having to go back and find the correct page/draft is a pain. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Communicating with residents easily. Review collected by and hosted on G2.com. Show More Response from Narjiss Zemmari of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-12381158/official_response/edit) Thank you so much for your 5-star review. We truly appreciate you taking the time to share your experience! Current UserValidated ReviewerIncentivizedSource: Seller invite BM B M. Media Relations Small-Business (50 or fewer emp.) 12/21/2023 "User friendly and efficient " 4/5 What do you like best about Onclusive? We are able to share relevant information with key leadership, allowing us to keep them updated and informed. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Onclusive can improve by enhancing its mobile support, improving the user interface for easier navigation, and reducing the learning curve for its more complex features. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? This allows us to have a pulse on when and where our organization is being discussed in the news. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-9048494/official_response/edit) We appreciate you taking the time to share your experience with Onclusive! You've raised valuable points about mobile support, interface navigation, and the learning curve. We genuinely appreciate this candid feedback, as it helps us prioritize improvements. Our team is actively working on enhancing the user experience, and your Customer Success Manager is always available if you'd like to explore workflow optimizations that might help. We're glad that Onclusive is helping you maintain that essential pulse on your organization's media presence and keeping leadership informed with the insights they need. 12/1/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Nicole A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nicole A.") NA Nicole A. Neuroscientist and Consultant Small-Business (50 or fewer emp.) 7/31/2025 "great for people who engage in the media and want results" 5/5 What do you like best about Onclusive? As someone who frequently engages with the media and consults across several brands in the health and wellness space, staying informed about how and where my work is being featured is essential. Onclusive has been an invaluable tool for streamlining my media monitoring and PR strategy. It provides real-time insights that are both comprehensive and easy to interpret, allowing my team and me to track coverage, measure impact, and respond quickly when needed. I especially appreciate the platform’s ability to connect media mentions to actual business outcomes—a huge asset in today's fast-moving digital landscape. The user-friendly dashboards and reporting features help me better understand audience reach and engagement, which is critical when evaluating the success of campaigns or public appearances. Review collected by and hosted on G2.com. What do you dislike about Onclusive? No downsides that I can think of. I was happy with the service. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Before using Onclusive, monitoring press coverage felt fragmented and time-consuming, and it was difficult to connect media hits to meaningful outcomes. Onclusive changed that. It solves the problem of media overload by organizing coverage in one intuitive platform, giving me a clear picture of what’s working, what’s being said, and where I need to focus next. I no longer have to rely on Google Alerts or piece together metrics from different sources. Onclusive gives me the ability to track sentiment, measure true earned media value, and tie exposure to tangible business and awareness outcomes. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11464758/official_response/edit) We appreciate your review! It’s great to hear our customer service team has been helpful and responsive. We get that the backend coding can be a challenge, and we’re always working on making the platform even more user-friendly. We’re proud to be your partner for media clip sourcing. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/31/2025 "Great for collecting mentions and it monitors more media outlets - not just those on the internet." 4.5/5 What do you like best about Onclusive? It's great for collecting media mentions and it monitors more media outlets - not just those on the internet. If you want to monitor the internet (Google, Facebook, etc.) there are easy ways to do that. But Onclusive is especially good at traditional media monitoring like TV and radio. In particular radio, which doesn't get enough credit, in my opinion. A huge percentage of people listen to radio weekly. Knowing when a message airs on radio and TV is helpful. The ability to capture and share these reports with customization for clients is valuable. And the ability to sort mentions in different ways to show stakeholders the data from different angles is also useful. It's easy to use, intuitive, and you can search in a myriad of ways. Review collected by and hosted on G2.com. What do you dislike about Onclusive? It doesn't monitor enough radio. In smaller markets, often, just one or two stations are monitored. We know from our own monitors in these markets there are numerous untrackable mentions. They can't "hear" everything, but they do a good job for a good price. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Helping me track the mentions of the organization and our partners. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11460509/official_response/edit) We're glad to hear that you find Onclusive valuable for monitoring traditional media outlets like TV and radio. We appreciate your feedback and will take your comments about radio monitoring into consideration for future improvements. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Commercial Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Commercial Real Estate") UC Verified User in Commercial Real Estate Mid-Market (51-1000 emp.) 7/29/2025 "Comprehensive Media Monitoring Experience" 4/5 What do you like best about Onclusive? Critical Mention provides real-time media monitoring alerts from the sources we are most interested in hearing from, including an extensive collection of broadcast outlets. Probably most impressed by the volume and ease of capturing broadcast mentions compared to other platforms we've used previously. Easy to set up saved searches or do a one-time search for a specific unique mention. I don't feel like I need to worry about missing out on coverage, it feels very comprehensive. Ease of sharing broadcast clips with other teammates is probably the best I've experienced compared to other competitors. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Still trying to figure out the best way to filter out mentions that are not relevant to us, particularly around our stock updates and movement, without excluding coverage we are interested in. Also, the formatting of the real time email alerts could be streamlined somewhat, cutting out some of the empty space to reduce the need to scroll and being able to see an effective overview at a glance. Also, if the emails could link directly through to the article, rather than to the mention in Critical Mention when applicable that would be ideal. Not a large issue, but the real time email alerts could also come through faster. We were receiving competitor alerts for a time period overlapping our Critical Mention alerts and noticed the competitor could come in sometimes 30 minutes faster than Critical Mention. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Real-time media monitoring. It benefits us by keeping us informed of the latest breaking news and ensuring we stay ahead of stories and trends to better position us to act proactively than reactively. And when we do have to be reactive, we are equipped with a deep understanding of the full media landscape. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11451682/official_response/edit) Thank you for the detailed feedback! We’re so glad our real-time monitoring gives you comprehensive coverage — especially for broadcast clips — and helps your team stay proactive with reputation management. We’ve noted your ideas for improving email alerts and are optimizing delivery speed and precision to make our real-time alerts as sharp and useful as possible. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Small-Business (50 or fewer emp.) 12/21/2023 "Broadcast monitoring takes things to the next level" 4.5/5 What do you like best about Onclusive? By far, the best part of using Onclusive is the way in which the platform allows us to track and monitor media mentions across online and broadcast. Many competitors struggle to incorporate broadcast mentions alongside the easier-to-track online mentions, but having it all under one umbrella is crucial for our analysis – particularly during an era in which many TV/radio stations are scaling back publishing online stories to accompany all of their broadcast material. Customer support is extremely responsive. We use Onclusive every single day in order to build our news summaries and report on our earned media impact. Review collected by and hosted on G2.com. What do you dislike about Onclusive? The media contacts database could be updated more frequently, as job turnover within journalism is higher than ever. I would also like to see an iPhone app version down the line -- the web-based version of the platform is not super easy to navigate on a phone. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Onclusive helps us know exactly what is being said about the University of Arizona, how frequently it's being said, and what platforms this news is appearing on in real time. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-9048500/official_response/edit) We appreciate your review and are thrilled that you're finding our broadcast monitoring to be a crucial part of your daily news summaries. We understand that journalism has a high turnover, and we are constantly working to ensure our media contacts database is as current as possible. We've also noted your suggestion for a mobile app to make the web-based version easier to navigate on the go. 7/22/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") US Verified User in Sports Mid-Market (51-1000 emp.) 7/23/2025 "OnClusive Customer Review" 4/5 What do you like best about Onclusive? OnClusive puts everything in one, easy-to-access place. The updated themes make the platform easier to navigate and very user-friendly. The ability to easy click to full videos, articles, etc. and then quickly navigate back to the greater search query is also helpful. Review collected by and hosted on G2.com. What do you dislike about Onclusive? The "search" function will sometimes yield too many results. It's helpful to be very specific rather than give the platform too broad of a search. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? The "search" result can sometimes yield results that are too broad and literal. OnClusive can always take several business days to deliver clips that would otherwise be behind a paywall. We can often find what we're looking for, and understand these may take a few days to appear in results, but articles from 72 or 96 hours back are sometimes lost in the shuffle, especially on busy news days. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11425574/official_response/edit) Thanks for sharing your review. We’re glad to hear you find the updated interface easy to use and that having everything in one place helps you access and organize your coverage more efficiently. We appreciate your feedback about search results and clip delivery times — our team is continuously refining both to make results more precise and alerts even more timely. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 7/23/2025 "Onclusive has completely changed how we track and monitor our earned media!" 4.5/5 What do you like best about Onclusive? Onclusive has made it incredibly simple to track media mentions across multiple mediums (radio, newspaper, TV, etc.) and integrate into our Proof of Performance documents for our sponsors and supporters. Additionally, each time we've had a question, our Account Manager and Onclusive's customer support has been very prompt with responses AND solutions. Would recommend to any organization looking to get a better understanding of their earned media/PR exposure and it's value. Review collected by and hosted on G2.com. What do you dislike about Onclusive? We don't feel like there is a downside to using Onclusive - mostly because we haven't found an easier or more effective way to track earned media. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? We create Proof of Performance documents for our sponsors, and Onclusive allows us to effectively show the reach and value of earned media that our sponsors are tied to. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11423687/official_response/edit) We’re so happy to hear that Onclusive's transformed how you track and monitor your earned media. It’s great that the platform makes it easier to create Proof of Performance documents that clearly demonstrate the reach and value of your coverage for sponsors. We really appreciate your kind words and are proud to be a trusted partner in your work. Our customer support team is always here to help with any questions. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Law Practice](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Law Practice") UL Verified User in Law Practice Small-Business (50 or fewer emp.) 7/22/2025 "Careful what you ask for!" 2.5/5 What do you like best about Onclusive? The fact that most of the time, I can find broadcast clips I am looking for. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Well, since you asked right after I had a bad experience...I did a shoot with a client up in Flagstaff on a recent Wednesday. The segment then aired that night at 5:50 pm. I started looking for the clip that night on the Critical Mention platform. I tried many keywords and it should have been easy to find as it was a Fox 10 Phoenix story. I could not find it and asked for support, indicating that I had searched myself. Right away, I got a Bot response telling me in 101 language how to find a clip. I wrote back, again copying my rep, who said he would have the clip for me in the morning. I really needed it. It did not come. The rep involved the video production team while also telling me there were technical difficulties with Fox. By Friday, the video production sent met an Apple Music version of the clip that I couldn't even open. I needed a high-res MP4. It was getting late on Friday and Critical Mention threw up its hands and told me I would have to wait until Monday. On Monday, the rep said he'd heard the video production team sent me the clip earlier that morning. That never happened. I checked my spam. Finally, by mid-afternoon on Monday, I got my clip. I think that no client should have to wait more than 24 hours for any clip that would regularly be available through this service. We pay a lot of money for it and our clients have high expectations. As do I. I think that in such circumstances, Critical Mention should have a reciprocal alliance with another clipping service so that they can fill gaps, even if it ends up costing Critical Mention a few bucks to fulfill the order. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? I like providing clips and analytics to clients. Critical Mention usually does that for me. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11421356/official_response/edit) Thank you for sharing this detailed feedback. We’re very sorry for the delay you experienced and understand how frustrating that must have been, especially when working on a client deadline. Your experience isn’t the level of service we aim to provide. We’re always working hard to review internal processes to ensure faster turnaround times and more effective escalation when technical issues arise. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Enterprise (\> 1000 emp.) 12/21/2023 "User Friendly and Excellent Tech Support" 5/5 What do you like best about Onclusive? Setting up searches and alerts is incredibly easy, even when using Boolean operators. The tech support team is responsive, usually within a business day if not sooner. Onclusive has made it simple to quantify the value of our earned media and share reports with key stakeholders. The clip editing feature is something I use frequently. Review collected by and hosted on G2.com. What do you dislike about Onclusive? The contact database could be updated more frequently and it is not the best when finding contacts for certain industries. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? We use Onclusive to evaluate to earned media we generate. The program allows us to have near realtime alerts for media mentions that can be put into highly customizable reports, whether it's monthly, quarterly, or per campaign. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-9048495/official_response/edit) We really appreciate your detailed feedback! It’s great to hear you find our broadcast monitoring thorough and easy to use for setting up searches and sharing clips. We’ve taken note of your points about filtering irrelevant mentions, email formatting, and alert speed — all areas we’re actively improving to help you stay ahead of the news. 7/22/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Top-Rated Alternatives [ ![Meltwater](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Meltwater") Meltwater 4.1/5(2,669) ](https://www.g2.com/products/meltwater/reviews) [ ![CisionOne](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "CisionOne") CisionOne 3.9/5(1,344) ](https://www.g2.com/products/cisionone/reviews) [ ![Muck Rack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muck Rack") Muck Rack 4.5/5(500) ](https://www.g2.com/products/muck-rack/reviews) [ View All Alternatives ](https://www.g2.com/products/onclusive/competitors/alternatives) ##### Categories on G2 [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Answer Engine Optimization (AEO)](https://www.g2.com/categories/answer-engine-optimization-aeo) [Social Media Analytics](https://www.g2.com/categories/social-media-analytics)[Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools)[Answer Engine Optimization (AEO)](https://www.g2.com/categories/answer-engine-optimization-aeo)[Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms)[Media Monitoring](https://www.g2.com/categories/media-monitoring)[Media and Influencer Targeting](https://www.g2.com/categories/media-and-influencer-targeting)[PR Analytics](https://www.g2.com/categories/pr-analytics)[PR CRM](https://www.g2.com/categories/pr-crm)[Online Newsroom](https://www.g2.com/categories/online-newsroom) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which 3D rendering software gives the best balance of speed and visual quality for architectural walkthroughs where clients need to see the space before it is built?](https://www.g2.com/discussions/which-3d-rendering-software-gives-the-best-balance-of-speed-and-visual-quality-for-architectural-walkthroughs-where-clients-need-to-see-the-space-before-it-is-built)[What are the highest rated Adobe consulting services for executing marketing automation implementations with strategic guidance?](https://www.g2.com/discussions/what-are-the-highest-rated-adobe-consulting-services-for-executing-marketing-automation-implementations-with-strategic-guidance)[What enterprise load balancing platforms have the best support for zero-downtime deployments so engineering teams can push updates without customer-facing interruptions?](https://www.g2.com/discussions/what-enterprise-load-balancing-platforms-have-the-best-support-for-zero-downtime-deployments-so-engineering-teams-can-push-updates-without-customer-facing-interruptions) [What is the top-rated WhatsApp marketing platform for e-commerce brands?](https://www.g2.com/discussions/what-is-the-top-rated-whatsapp-marketing-platform-for-e-commerce-brands)[DeepL vs Google Cloud Translation for a content team that needs high-quality translations for European languages and wants to know which is genuinely more accurate for professional content?](https://www.g2.com/discussions/deepl-vs-google-cloud-translation-for-a-content-team-that-needs-high-quality-translations-for-european-languages-and-wants-to-know-which-is-genuinely-more-accurate-for-professional-content)[Pros and Cons Details](https://www.g2.com/products/onclusive/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)