--- title: Onclusive Reviews meta\_title: 'Onclusive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 207 reviews by the users' company size, role or industry to find out how Onclusive works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 207 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Public Relations (PR) url: https://www.g2.com/categories/public-relations-pr --- ### Onclusive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [(25 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [(17 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [(16 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [(13 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [(11 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [(10 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [(9 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [(8 mentions)](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Onclusive ##### 1. Ease of Use Users find Onclusive's interface **easy to navigate** , enhancing their experience with effective social media monitoring capabilities. [ See 25 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803115&qs=pros-and-cons#reviews) See Related User Reviews RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you like about Onclusive? I like Onclusive's fast interface because when I click, everything is fast, and the automatic saves are a real help. For ease of use, I find it intuit ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It ##### 2. Detailed Information Users value Onclusive for its **intuitive real-time reports** , advanced analytics, and excellent support for social listening. [ See 17 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803388&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 3. Helpful Users love how Onclusive offers **powerful social media monitoring** , enhancing brand awareness and insights effortlessly. [ See 16 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1804122&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you like about Onclusive? I like Onclusive because it's quite easy to use, simple, and accessible. It has a nice user interface that's something everyone doesn't mind using. It MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ##### 4. Analytics Users admire the **advanced PR analytics** of Onclusive, seamlessly tracking media impact and sentiment across multiple channels. [ See 13 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803658&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you like about Onclusive? What I like the most is that it is able to analyze the sentiment of conversations across all social media platforms about a specific topic, providing ![Victoria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victoria L.") VL Victoria L. 4.5/5 "Highly Efficient for GDPR-Compliant Contact Management" What do you like about Onclusive? I use Onclusive to record contacts, create distribution lists, and share information. It allows me to organize contacts in a GDPR-compliant and sharea ##### 5. Features Users appreciate the **intuitive layout and comprehensive search features** of Onclusive, enhancing media relations and press outreach. [ See 11 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803518&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 3.5/5 "Great for Social Listening and Measuring Qualitative Results" What do you like about Onclusive? I like how easy it is to navigate the interface, along with the categories and filtering features. MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you like about Onclusive? I like that Onclusive has a number of things we can use. It's really useful for myself and the team, and it's got really good auditing purposes as wel ### 5 Cons or Disadvantages of Onclusive ##### 1. Data Inaccuracy Users find the **data inaccuracy** in metrics frustrating, which complicates analyses across social media platforms. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803065&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 2. Inaccuracy Users highlight **inaccuracy in engagement metrics** of Onclusive, leading to challenges in analyzing social media conversations effectively. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803532&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a RC Raphaël C. Enterprise (\> 1000 emp.) 3.5/5 "Fast and Intuitive, But Needs Database Improvement" What do you dislike about Onclusive? I don't like that there is no database of journalists in Luxembourg. Onclusive didn't keep their promise that they had up-to-date databases of journal ##### 3. Limited Coverage Users note **limited coverage** and often have to save media mentions manually, affecting overall monitoring efficiency. [ See 10 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=1803099&qs=pros-and-cons#reviews) See Related User Reviews ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual DR Dan R. Mid-Market (51-1000 emp.) 4.0/5 "Clean, All-in-One Monitoring, Analytics & Distribution at a Great Price" What do you dislike about Onclusive? Doesn't always get every piece of coverage from very small publications, but that's to be expected. ##### 4. Not Intuitive Users find Onclusive's interface **not intuitive** , making it difficult for new users to navigate and schedule posts efficiently. [ See 9 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2333138&qs=pros-and-cons#reviews) See Related User Reviews ![Kevin J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin J.") KJ Kevin J. Small-Business (50 or fewer emp.) 4.0/5 "Streamlines Press Workload with Ease" What do you dislike about Onclusive? There are some parts where you have to click too much, like when you edit a response or trying to put a response in. It's just a bit clunky. That's a MW max w. Enterprise (\> 1000 emp.) 4.0/5 "Effective Media Outreach, Needs Sleeker Reporting" What do you dislike about Onclusive? Some of the news reports inside is a bit problematic. We've flagged this a few times. It affects us with NLA and CLA licensing. That process is a bit ##### 5. Incomplete Media Coverage Users report **incomplete media coverage** and inaccurate metrics, making it challenging to fully rely on Onclusive. [ See 8 mentions ](https://www.g2.com/products/onclusive/reviews?filters%5Bsentiment_snippet%5D=2258296&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Strategic social listening to understand real digital impact" What do you dislike about Onclusive? What I dislike about Onclusive is that sometimes the reach and especially the engagement metrics are not fully accurate when analyzing conversations a ![Mareth B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mareth B.") MB Mareth B. 4.0/5 "Intuitive PR Solution with Minor Monitoring Gaps" What do you dislike about Onclusive? My team doesn't tend to use it for media monitoring as we've found it doesn't pick up everything we need it to. I also find I generally have to manual DK Donald K. Communications Coordinator Small-Business (50 or fewer emp.) 7/23/2025 "Works as described and comprehensive" 4/5 What do you like best about Onclusive? Setting up tracking searches works well, and it's good about catching things on TV and radio which can be tricky. I enjoy the ability to go before and after the initial snippet from the media mentions, and being able to save a radio clip directly in the tool is nice for those shows that don't upload their episodes online. I have it update me daily, but it's also nice that it won't email me on weekends. The staff has been nothing but helpful and frequently reaching out, and really helped me move from our previous platform to Critical Mention. I also am a big fan of the database of media contacts, it has been very useful in updating our records to reach out for PR related send outs. Review collected by and hosted on G2.com. What do you dislike about Onclusive? There are a few sites that were not getting picked up that I was aware of based on my own manual searches, and I had to go back and forth with support a few times before I was regularly getting them (even now it's still a bit hit or miss). Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? It helps us see our own coverage and know how widespread a story is. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11424894/official_response/edit) Thanks for your review, Donald. We're happy to hear that you find Onclusive's broadcast and radio clip features so useful - it's a key part of our promise to deliver comprehensive coverage. We've noted your feedback on missing sites and are committed to improving our online news and media monitoring capabilities to ensure you're always getting all the earned media you need. It's great to hear that our customer support team has been so helpful in your transition and that our media contacts database is proving its value. Current UserValidated ReviewerIncentivizedSource: Seller invite MT Michelle T. Media Relations Representative Mid-Market (51-1000 emp.) 7/23/2025 "Improved the quality of my monthly reports to leadership" 5/5 What do you like best about Onclusive? What I like most about Onclusive is how much easier it makes tracking and reporting earned media coverage. Before using the platform, I relied on Google Alerts, which often missed mentions or lacked detail. Onclusive allows me to monitor media coverage more accurately and consistently, which has significantly improved the quality of my monthly reports to leadership. I am able to show the audience reach and dollar value of our messaging, which not only demonstrates the impact of our marketing efforts but also reinforces the value of my role. Leadership has even started sharing these insights with sponsors and board members, which has helped elevate the visibility of our work. Review collected by and hosted on G2.com. What do you dislike about Onclusive? One downside to Onclusive is that it doesn’t track radio mentions as I initially expected.\*\* This has made it difficult to provide a fully accurate report of our monthly earned media to leadership, especially since we have several PSAs running on local radio stations. Including more radio tracking would be helpful. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? All my media mentions are in one platform, it gives me the direct link to the media coverage, it tells me the audience reach and the earned dollar value. It is easy to use to collect the information and create a monthly tracking report. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11423728/official_response/edit) Thanks for your review, Michelle. We’re thrilled to hear that Onclusive's made tracking and reporting your earned media coverage so much easier, and that our audience reach and earned media value metrics have helped you showcase the impact of your marketing efforts to leadership. It’s wonderful to know these insights are also helping raise the visibility of your team’s work with sponsors and board members. We appreciate your feedback about radio tracking; expanding our local station coverage is an ongoing priority as we continue to enhance our comprehensive media monitoring capabilities. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Ashley H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley H.") AH Ashley H. Senior Advisor Small-Business (50 or fewer emp.) 7/23/2025 "Highly recommend switching after using competitor products" 4/5 What do you like best about Onclusive? As press lead at my organization, I switched us to Onclusive (Critical Mention) from a well-known competitor platform that we had been using for years. I was impressed by the modern and user-friendly back end, as well as the robust customer service and customization features without it being too complicated. As we were going through the demo, I was sold just based on seeing how this platform pulled in podcast data that hadn't been available on the platform I was using. Overall, the transition went smoothly and was low-lift on our part thanks to Caitlin Thurnauer's great customer support. Since switching a year ago, it has been easy to onboard other staff so that they can use the search and monitoring functions to support their research work. This means that instead of just our media professionals using the platform, we've been able to expand our usage. Review collected by and hosted on G2.com. What do you dislike about Onclusive? I have found the addition of new media contacts via the search function to be an occasional challenge. For example, if I am searching for reporters writing about a current event, I will see hundreds of results for news articles, but it will only pull five media contacts. Both the media tracking and reporter databases are robust, it just seems like it is the overlap in this one feature can yield mixed results. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Onclusive has made our PR and media outreach and monitoring super easy and straightforward. It makes it easy for me to send press releases and pitch notes to reporters, to track where my organization is mentioned in the news, and for us to track other issues related to our work. Additionally, the customer support is great and I feel like all questions and needs are addressed super quickly, and often with a video call rather than endless email back and forth. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11423623/official_response/edit) Thanks for your review, Ashley. We’re so glad your switch to Onclusive went smoothly and that you’ve found the platform’s interface, podcast tracking, and outreach tools so helpful. It’s great to hear your wider team is now using it to support their monitoring and research, too. We appreciate your feedback on the media contacts database and are continuing to refine this feature to deliver more relevant results. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Christopher G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christopher G.") CG Christopher G. Social Media and Digital Communications Manager Enterprise (\> 1000 emp.) 7/22/2025 "Helpful media monitoring with good support, but clunky interface and limited social media features" 2.5/5 What do you like best about Onclusive? Onclusive's Critical Mention is helpful for daily media monitoring, providing useful reminders and alerts about press mentions and keywords. It reliably tracks coverage across traditional media channels, which made it easy to stay informed about relevant topics. Customer support was responsive and helpful whenever we needed to update billing or had questions about queries, which made resolving issues smooth. Review collected by and hosted on G2.com. What do you dislike about Onclusive? The interface feels clunky and outdated, making it harder to navigate than other tools. Social media monitoring is very limited, for example, I had to log into Facebook each time to access posts, and it doesn’t integrate smoothly with other platforms. Searching often had to be done manually, and despite the high price, it didn’t deliver as many features as expected. Ease of integration with other systems was also limited, and the number of features felt constrained compared to competitors. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Onclusive helps me track press coverage and monitor keyword mentions across traditional media channels, which saves time compared to manually searching news sources. The daily reminders and reports ensure nothing important is missed and help us stay informed and responsive to relevant stories. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11421361/official_response/edit) Thanks for sharing your feedback, Christopher. We’re glad to hear Onclusive has been helpful for your daily media monitoring and that our support team has been responsive. We understand your concerns about the interface and social media monitoring features — improving usability and expanding our integrations are key priorities for our product team. We appreciate your input as we continue working to deliver a smoother, more connected experience across all media channels. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications") UP Verified User in Public Relations and Communications Mid-Market (51-1000 emp.) 2/19/2026 "Expanded media reach with a strong shared contacts list" 4/5 What do you like best about Onclusive? The shared list of media contacts your platform has, enabling me to find media outlets that I may not have approached previously. Review collected by and hosted on G2.com. What do you dislike about Onclusive? The length it can take to add all media contacts when sending out a press release, as there's a lot of contact to review at the end before you can send it out. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? If I ever have an issue with the system, your support team is great at offering advice and look to fix the issue as soon as possible. Review collected by and hosted on G2.com. Show More Response from Narjiss Zemmari of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-12381392/official_response/edit) Thank you so much for sharing your experience. We're delighted our shared media contacts database is helping you expand your reach and uncover new outlets. We also value your feedback on the contact review process when sending press releases. Efficiency matters, especially under tight deadlines, and your input helps us focus on making that experience smoother. Current UserValidated ReviewerIncentivizedSource: Seller invite DR Dan R. PR & Brand Manager Mid-Market (51-1000 emp.) 2/19/2026 "Clean, All-in-One Monitoring, Analytics & Distribution at a Great Price" 4/5 What do you like best about Onclusive? Monitoring, analytics and distribution in one place. Clean and easy UI and a good price Review collected by and hosted on G2.com. What do you dislike about Onclusive? Doesn't always get every piece of coverage from very small publications, but that's to be expected. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? Robust monitoring and analytics, and competitor analysis allows us to plan Review collected by and hosted on G2.com. Show More Response from Narjiss Zemmari of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-12381176/official_response/edit) Thanks Dan for sharing your experience with us! It's super to hear that our all-in-one monitoring is delivering real value for your team's planning. We're continuously working to broaden our coverage reach, and your input as a daily user is exactly what helps us refine our priorities. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Carol C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carol C.") CC Carol C. Communications Manager 2/19/2026 "Powerful for Clipping, but Needs Improvement in the Database" 4/5 What do you like best about Onclusive? I really like the presentation of the daily clipping on Onclusive. The clipping process is very easy to follow. Review collected by and hosted on G2.com. What do you dislike about Onclusive? Access to the international database is experiencing issues; it's difficult to select the media and journalists. Additionally, many emails are inactive, which makes it challenging to reach countries in Latin America and the Middle East, which are my areas of interest. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? I use Onclusive to see media impacts not captured by Google Alerts and to access international databases. Review collected by and hosted on G2.com. Show More Response from Narjiss Zemmari of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-12381242/official_response/edit) Thanks Carol for your feedback! It's great to hear that the daily clipping experience is working well for you and helping you capture coverage beyond what traditional tools pick up. We also appreciate you sharing the challenges you've encountered with the international database. Maintaining accurate, up-to-date data across all regions is something our team works on continuously. Validated ReviewerIncentivizedSource: Seller inviteAI Translated ![Olivia .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Olivia .") O Olivia . Press Officer Small-Business (50 or fewer emp.) 2/19/2026 "PDF Downloads for Our Coverage" 5/5 What do you like best about Onclusive? The ease to download PDFs every day of my org’s coverage Review collected by and hosted on G2.com. What do you dislike about Onclusive? Sometimes Onclusive does miss some coverage and I wish it included broadcast clips Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? It is solving my org missing any coverage Review collected by and hosted on G2.com. Show More Response from Narjiss Zemmari of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-12381179/official_response/edit) Hi Olivia, it's great to learn that your coverage monitoring has become such a reliable and effortless part of your day! We always take note of what our users need, and your input about broadcast clips is a valuable part of how we think about the platform going forward. Thanks again for trusting us with your media monitoring! Current UserValidated ReviewerIncentivizedSource: Seller invite KJ Kwyn J. Senior Account Executive Small-Business (50 or fewer emp.) 8/15/2025 "Excellent Coverage Reports. Clients Love Them" 4/5 What do you like best about Onclusive? The coverage reports are excellent, providing all links in one place, easy to digest analytics, and an overall aesthetic that is pleasing to the eye. Our clients love to use them in presentations to stakeholders, executives, etc. to show the value of our work. Review collected by and hosted on G2.com. What do you dislike about Onclusive? It misses a lot of coverage. I use about three different alert tools to catch as many mentions as possible, coverage caught by other alert systems are often missed by Critical Mention. Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? It provides one place for us track and compile coverage and makes it easy to create reports that clients need. Reports can be easily put together based on timeframe, media types and so on. No more inputting information into a spreadsheet or word doc. Review collected by and hosted on G2.com. Show More Response from Yuriana Coss of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-11552550/official_response/edit) Thanks for sharing your review. We’re glad to hear you find the updated interface easy to use and that having everything in one place helps you access and organize your coverage more efficiently. We appreciate your feedback about search results and clip delivery times — our team is continuously refining both to make results more precise and alerts even more timely. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Translation and Localization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Translation and Localization") UT Verified User in Translation and Localization Enterprise (\> 1000 emp.) 2/19/2026 "Flexible Dashboards and Templates for Easy Data Presentation" 4.5/5 What do you like best about Onclusive? Different options to present and export the data and use templates to customise your own dashboards. Review collected by and hosted on G2.com. What do you dislike about Onclusive? It can be overwhelming at first and getting to know all the options available Review collected by and hosted on G2.com. What problems is Onclusive solving and how is that benefiting you? It is helping to demonstrate how valuable social media is to the brand and can justify why we do what we do and the knock on effect it has on sentiment. Review collected by and hosted on G2.com. Show More Response from Narjiss Zemmari of Onclusive [Editedit](https://www.g2.com/survey_responses/onclusive-review-12382484/official_response/edit) Thanks for the constructive feedback! We totally understand that a platform with many capabilities takes a little time to explore. Our team is continuously working on making that experience as smooth and intuitive as possible. Thanks for being part of the Onclusive community! 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