[ Onclusi... Reviews ](https://www.g2.com/products/onclusive-social/reviews) [ Onclusi... Reviews ](https://www.g2.com/products/onclusive-social/reviews) # Onclusive Social Features ##### ## Reports & Dashboards (5) Report Customizability Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. Report Exporting Allows users to export reports from the product into an .xsl, .csv, or .pdf file. Scalability Allows marketer to add, track, and measure a multitude of social media accounts. White Label Offers a white labeling service for agencies or resellers to customize platform branding. Customizable Reports Alter the layout and content of reports Show More ##### ## Social Analytics (17) Competitor Analysis Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere. Follower Analysis Analyzes and illustrates follower information such as demographics, location, interests, etc. Post Performance Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. Paid Campaign Tracking Tracks and measures the success of paid advertising initiatives run on social media sites. Attribution Ties social activity to business results such as leads, conversions, and sales. Hashtag Analytics Analyzes the performance of hashtags and identifies popular or trending hashtags. Sentiment Analysis Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. Lead Attribution Identify the source channel that resulted in a new lead in the system Real-Time Analytics Analyze and gain insights into data in real-time Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Campaign Analytics Track and interpret campaign performance metrics Keyword Tracking Track and monitor a specific set of keywords Influencer Tracking Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Activity Tracking Track and document all activities across devices, networks, and other systems Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance Show More ##### ## Platform Basics (5) Centralized Platform Provides a centralized platform for all competitive intelligence for teams to review and analyze. Web Tracking Ability to capture changes your competitors make to their website to keep tabs on their features, plans, pricing, promotions, etc. Activity Tracking Track and document all activities across devices, networks, and other systems Keyword Tracking Track and monitor a specific set of keywords Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Show More ##### ## Platform Data (3) Product Details Provides competitive intelligence related to product details, inlcuding the latest product feature additions and removals. Customer Feedback & Reviews Provides competitive intelligence around unfiltered customer feedback and reviews. Channel Acquisition Ability to evaluate the effectiveness of how competitors are acquiring customers through different channels. Show More ##### ## Platform Content (1) Battlecards Ability to create battlecards to showcase comparison of your products or services against multiple competitors. Show More ##### ## Platform Reporting (4) Customizable Dashboard Allows users to create a customizable dashboard to curate and highlight specific competitive data. Benchmark Reporting Provides competitive benchmarking and monitors growth and market share over time. Multiple Data Sources Allows users to manage data from a number of sources Web Traffic Reporting Collect and analyze traffic data about website visitors Show More ##### ## Data collection (5) Natural Language Processing (NLP) Provides NLP features for filtering data collection down to specific data points Data Sources Provides a wide selection of data sources for aggregated news and MARKET data Custom Research Sources Allows users to make custom data collection queries Lead Enrichment Provides features for users to verify, correct, and include additional information to a lead in order to enhance data accuracy Advanced Data Collection Provides advanced data points including but not limited to company size, org charts, technology installs, company funding history, Show More ##### ## Segment Trending (4) Web Provides features for tracking competitors websites including information such as pricing changes or new product features Social Provides features for tracking competitor activity on social media Benchmarks Allows users to benchmark their product against other competitors in order to understand competitive position in the market Finance Allows users to know how much financing has flowed to a particular industry with real deal activity visualizations Show More ##### ## Platform (6) Search Provides users with search tools in order to find the data they need quickly User, Role, And Access Management Allows users to grant access to select data, features, objects, etc. based on the users, user role, groups, etc. Mobile User Support Allows software to be easily used on multiple mobile devices, including phone and tablet devices Alerts Provides features for email and messaging alerts surrounding contact and company updates Collaboration Allows multiple users to access and collaborate on the platform Compliance Provides features for users to follow domestic and international privacy and data colelction compliance laws Show More ##### ## Analysis (3) Custom Dashboards Allows users to create custom market intellignece dashboards Reports Allows users to build and export reports for market data Integrations Allows users to inegrate dashboards with analytics platforms, CRMs and marketing automation software Show More ##### ## Monitoring & Listening (13) Social Measurement Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. Influencer Identification Identifies who is talking about your brand along with their influence over social communities. Brand Monitoring Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. Keyword Tracking Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. Trend Analysis Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes. Competitor Analysis Allows users to monitor conversations about competitors and measure performance against them. Social Media Monitoring Track activity on sites such as Facebook, Twitter, Instagram, etc. Competitor Monitoring Track activity of your competitors Hashtag Tracking Track the usage of certain hashtags Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Activity Tracking Track and document all activities across devices, networks, and other systems Influencer Tracking Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Impact Measurement Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Show More ##### ## Data Management & Analysis (4) Sentiment Analysis Determines whether mentions of your brand are positive, negative or neutral. Social Reporting Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. Alerts and Notifications Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise. Advanced Data Filtering Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data. Show More ##### ## Agentic AI - Market Intelligence (2) Cross-system Integration Works across multiple software systems or databases Proactive Assistance Anticipates needs and offers suggestions without prompting Show More ##### ## Agentic AI - Competitive Intelligence (1) Autonomous Task Execution Capability to perform complex tasks without constant human input Show More ##### ## Agentic AI - Social Media Analytics (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Agentic AI - Social Media Listening Tools (8) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Third-Party Integration Addition of necessary external data, applications, tools, or features Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Show More ##### ## Additional Functionality (128) Real-Time Data Receive data and information in real time Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Campaign Analytics Track and interpret campaign performance metrics Customizable Reports Alter the layout and content of reports Customer Profiles Record customer information, purchase history, and other notes Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Generative AI Use AI to generate content in the form of text, images, videos, etc. Mobile Alerts Notifications via mobile devices Trend Analysis Review data from past periods to reveal recurring tendencies and predict future performance Data Visualization Graphical representation of data Forecasting Form predictions based on past and present data/trends Benchmarking Compare key metrics for the business against prominent players in the industry Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customer Segmentation Process of dividing customers into groups based on common characteristics Real Time Comparisons Website Monitoring Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Data Import/Export Import and export data to and from software applications SEO Management Optimize and manage the search engine optimization efforts for a website or digital content Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements API Application programming interface that allows for integration with other systems/databases Social Media Monitoring Track activity on sites such as Facebook, Twitter, Instagram, etc. Real-Time Analytics Analyze and gain insights into data in real-time Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Cost Analysis Analyze and calculate business costs Custom Pricing Rules Create custom predefined rules for prices for products and services Discount Management Track products that are for sale at a reduced price or part of coupon promotions Profitability Analysis Evaluate the degree to which business operations bring monetary gains Repricing engine AI-driven algorithms that allow for automatic repricing in real-time Scenario Planning Develop potential scenarios to identify risks and opportunities Dynamic Pricing Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Strategic Planning At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Multi-Currency Manage and handle various international currencies Market Data Analysis Collect & analyze data from multiple sources to get insights into competing products, customer behavior, pricing & marketing strategies Product Data Management Capture, organize and track product-specific data and information in a centralized location Pricing Analytics Track and analyze key pricing metrics for reports, intelligence dashboards, historical data tracking, trend analysis, etc. Product Catalog Present a catalog of inventory that customers can view Promotions Management Design, communicate, and distribute incentives to perform a specific action Price List Management Create and manage price lists for products, customer segments, and geographic locations. Automatic Adjustments Making price adjustments to comparable property Predictive Pricing Models Use simulation models and scenario planning to predict and compare strategy outcomes for prices and promotions Competitor Monitoring Track activity of your competitors Generative AI Use AI to generate content in the form of text, images, videos, etc. Benchmarking Compare key metrics for the business against prominent players in the industry Content Library Centralized repository to store content and assets Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Dashboard Creation Creation and customization of dashboards AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Multi-Channel Data Collection Collect information from multiple sources Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Calendar Management Track and manage schedules and meetings via an integrated calendar Commenting/Notes Leave comments and notes on documents for others to view Social Media Monitoring Track activity on sites such as Facebook, Twitter, Instagram, etc. Workflow Management Create, design and manage workflows for repetitive tasks Post Scheduling Schedules specific times for content to appear on social media platforms, blogs, websites etc. @mentions An @mention is a way to tag or notify a specific person about a message/post Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Data Import/Export Import and export data to and from software applications Data Visualization Graphical representation of data Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Access Controls/Permissions Define levels of authorization for access to specific files or systems Competitor Monitoring Track activity of your competitors Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Customizable Branding Add customized logos and colors to align with company branding Real-Time Data Receive data and information in real time Real-Time Monitoring Active monitoring of systems, applications, or networks Social Promotion Market event via social media tools Social Advertising Create and manage advertising campaigns on social media networks Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Real-Time Reporting Active reporting of data and metrics Campaign Scheduling Set campaign schedules by selecting start, pause, and end dates Social Performance Management Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results API Application programming interface that allows for integration with other systems/databases Negative Feedback Management Identify, track, and respond to negative feedback Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Audience Analytics Track and analyze various metrics such as demographics, psychographics, behavior and other insights Multi-Account Management Manage and post content across multiple social media accounts and platforms simultaneously API Application programming interface that allows for integration with other systems/databases Collaboration Tools Provides a channel for team members to share media files, communicate, and work together AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Data Import/Export Import and export data to and from software applications Data Visualization Graphical representation of data Audience Engagement Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) Content Publishing Options Facilitates online authoring and publishing of the content Content Discovery Automated identification of relevant content for future sharing and reposting Generative AI Use AI to generate content in the form of text, images, videos, etc. Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Natural Language Processing Process and analyze human language in text or audio form Optical Character Recognition Ability to recognize printed or written text within digital images or scanned documents Campaign Analytics Track and interpret campaign performance metrics Multi-Language Manage and support multiple languages Multi-Channel Data Collection Collect information from multiple sources Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Commenting/Notes Leave comments and notes on documents for others to view Approval Process Control Manage the process of evaluating documents or requests submitted for approval Content Library Centralized repository to store content and assets Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Social Promotion Market event via social media tools Real-Time Analytics Analyze and gain insights into data in real-time Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Automated Publishing Establish rules for automatic propagation of social media posts across one or more channels Benchmarking Compare key metrics for the business against prominent players in the industry Boolean Search Capability to use a search engine via operators like AND, NOT, and OR Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data Access Controls/Permissions Define levels of authorization for access to specific files or systems Reputation Management Monitor and manage customers' perceptions about a business, product, or service Social Listening Monitor social media sites for specific keywords Social Advertising Create and manage advertising campaigns on social media networks Customizable Reports Alter the layout and content of reports Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Content Management Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Workflow Management Create, design and manage workflows for repetitive tasks Show More ## Top-Rated Alternatives [ ![Meltwater](https://images.g2crowd.com/uploads/product/hd_favicon/1520621978/meltwater.svg "Meltwater") Meltwater 4.1/5(2,668) ](https://www.g2.com/products/meltwater/reviews) [ ![Brandwatch Consumer Intelligence](https://images.g2crowd.com/uploads/product/hd_favicon/5117a24ef41c579d55a92924d8e09fed/brandwatch-consumer-intelligence.svg "Brandwatch Consumer Intelligence") Brandwatch Consumer 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